PRO
QIS.com
PRO
QIS DIGITAL
Careers PRO
QIS.com
Get in Touch
BTOES Annual Conference
Follow us @BTOESInsights
BTOESInsights
Home
Live Events
DTOE Awards (In-Person)
BTOES (In-Person)
Virtual Conferences
Webinars
Training Courses
On-Demand Recordings
RPA Meetup
Awards (In-Person)
BTOES (In-Person)
Content
By Session - Recorded Sessions From Virtual Conferences
By Conference - Recorded Sessions From Virtual Conferences
Webinars
Blog Type
Award Finalist Case Study
Speaker Presentation
Insights Article
Speaker's Interview
Webinar
Blog Topics
RPA & Intelligent Automation Live
Enterprise Architecture
Digital Transformation
iBPM
Process Mining
Financial Services
Cultural Transformation
Business Transformation
Customer Experience Excellence
IT Infrastructure & Cloud Strategies
Supply Chain Planning
BTOES From Home
Intelligent Automation
Digital Process Automation
Virtual Conference Session Transcripts
BTOES in Financial Services Live 2022
Digital Workplace Transformation Live 2022
Process Mining Europe Live 2022
Enterprise Architecture Live 2022
Supply Chain Planning Live 2022
RPA and Intelligent Automation Live 2022
BTOES in Financial Services September 2021
Customer Experience Excellence Live September 2021
Process Mining Live August 2021
Digital workplace Transformation Live July 2021
Enterprise Architecture Live July 2021
RPA & Intelligent Automation Live June 2021
Digital Process Automation Live 2021
IT Infrastructure & Cloud Strategies Live 2021
BTOES Healthcare Live 2021
Process Mining Live 2021
iBPM Live 2021
BTOES in Financial services 2021
Digital Transformation Workplace 2021
RPA & Intelligent Automation 2021
Enterprise Architecture 2021
BTOES From Home
IT Infrastructure & Cloud Strategies
BTOES Healthcare
Process Mining
Cultural Transformation
Oil & Gas
BTOES Financial Services
Digital Transformation Workplace
Enterprise Architecture
IBPM
RPA & Intelligent Automation
Industry Research Report
BTOES Video Presentations
Access BTOES 2019 Video Presentations
BTOES 2017 Video Presentations Featured
BTOES 2017 Video Presentations with Articles
Awards Finalist Case Studies
2020 Award Finalist Entries
2019 Award Finalist Entries
2018 Award-Winning Entries
Definitions
Agile/Agility
Artificial Intelligence
Autonomous Things
Business Intelligence
Blockchain
BTOES
BTOESHealth
Business-Wide Continuous Improvement
Change Management
Cloud Strategies
Continuous Improvement
Culture Transformation
Customer Experience Excellence
Data Analytics
DigitalOps
Digital Transformation Workplace
Enterprise Agile Planning
Enterprise Architecture
Financial Services
Gemba
Hoshin Planning
Hyper Automation
iBPM
Innovation Excellence
Iot World
Jidoka
Kaizen
Lean
Lean Healthcare
Lean Manufacturing
Lean Certifications
Lean Product Development
Lean Six Sigma
Operational Excellence
Operational Excellence in Insurance
Performance Excellence
Process Architecture
Process Excellence
Process Mining
Remote Work
RAPID Decision Making
Robotic Process Automation
Shared Services
Supply Chain Planning
Six Sigma
Toyota Production System
Slide Decks
BTOES 2017 Presentations
BTOES 2017 Presentations with Articles
White Papers
Top 10 Books
Artificial Intelligence
Autonomous Things
Blockchain
Cultural Transformation
Customer Experience
DATA Analytics
Digital Transformation Workplace
Enterprise Architecture
Enterprise Agile
Healthcare
iBPM
IOT
IT Infrastructure & Cloud Strategies
Kaizen Books
Lean SIx SIgma Books
Operational Excellence Books
Process Mining
RPA
Shared Services
Supply Chain
Remote Work
Video Interviews
Operational Excellence Blogs
Lean Six Sigma Quotes
OpEx Photo Pack
Frameworks
RSS
Advertise
Advertise
Download the Media Pack
Download Sponsorship Brochure (In-Person Conferences)
Download Awards Brochure (In-Person Ceremony)
Speak with Sales
About
About BTOES Insights
Download Media Pack
Contribute
Meet the Contributors
Contact Us
Building Solutions that Transform the Business -- and the Customer Experience
Stuart Janzen,
Senior Solutions Architect,
PetHealth, Inc.
Back to the Video Archive