Business Transformation & Operational Excellence Insights

Industry Thought Leaders: Shaping the Future of Digital Transformation

charlotte.kelly@proqis.com (BTOES Insights Official) — Tue, 05 Dec 2023 14:02:11 GMT

Discover how industry thought leaders are shaping the future of digital transformation and gain valuable insights for effective initiatives.

Leading the Way: Strategies for a Successful Digital Transformation

charlotte.kelly@proqis.com (BTOES Insights Official) — Tue, 05 Dec 2023 13:36:32 GMT

Discover effective strategies to lead a successful digital transformation and avoid common pitfalls.

Mastering the Art of Digital Business Transformation

charlotte.kelly@proqis.com (BTOES Insights Official) — Tue, 05 Dec 2023 13:13:33 GMT

Discover the key elements of mastering the art of digital business transformation and unlock your company's true potential.

Driving Education Forward: The Power of Digital Transformation Programs

charlotte.kelly@proqis.com (BTOES Insights Official) — Tue, 05 Dec 2023 12:51:19 GMT

Discover the transformative power of digital programs in driving education forward. Explore how these programs are revolutionizing the learning experience and unlocking new opportunities for students and educators alike.

Unlocking Success: The Key to a Successful Digital Transformation Program

charlotte.kelly@proqis.com (BTOES Insights Official) — Tue, 05 Dec 2023 12:42:04 GMT

Discover the essential elements for a successful digital transformation program and learn how to unlock success in your organization.

Industry Thought Leaders: Guiding Digital Transformation

charlotte.kelly@proqis.com (BTOES Insights Official) — Tue, 05 Dec 2023 12:32:46 GMT

Discover the valuable insights and strategies offered by industry thought leaders to navigate the digital transformation journey.

Crafting an Effective Digital Transformation Strategy

charlotte.kelly@proqis.com (BTOES Insights Official) — Tue, 05 Dec 2023 12:12:34 GMT

Discover the key elements of a successful digital transformation strategy and learn how to implement it for your business.

How Digital Transformation is Revolutionizing Manufacturing

charlotte.kelly@proqis.com (BTOES Insights Official) — Tue, 05 Dec 2023 10:38:53 GMT

Discover how digital transformation is reshaping the manufacturing industry and driving innovation.

Driving Digital Transformation: Key Success Factors and Implications

charlotte.kelly@proqis.com (BTOES Insights Official) — Tue, 05 Dec 2023 10:26:27 GMT

Discover the essential success factors and implications of driving digital transformation in your organization.

Avoiding Digital Transformation Failure: Top Reasons and Solutions

charlotte.kelly@proqis.com (BTOES Insights Official) — Tue, 05 Dec 2023 10:11:34 GMT

Discover the top reasons why digital transformation initiatives fail and explore effective solutions to overcome these challenges. Stay ahead in the digital age!

Crafting a Winning Digital Transformation Strategy

charlotte.kelly@proqis.com (BTOES Insights Official) — Tue, 05 Dec 2023 09:59:40 GMT

Discover key strategies to develop a successful digital transformation plan and drive business growth.

Exploring the Major Features of the US Free Enterprise System

charlotte.kelly@proqis.com (BTOES Insights Official) — Tue, 05 Dec 2023 09:46:16 GMT

Discover the key aspects of the US free enterprise system and how it drives economic growth and innovation.

Unleashing the Power of BTOES.com

charlotte.kelly@proqis.com (BTOES Insights Official) — Tue, 05 Dec 2023 09:24:57 GMT

Unlock the true potential of your online business with the help of BTO.com, a game-changing platform that revolutionizes the way you do business.

Unlocking Success: A Digital Transformation Strategy Guide

charlotte.kelly@proqis.com (BTOES Insights Official) — Thu, 30 Nov 2023 13:42:06 GMT

Discover the key strategies and insights to unlock success through digital transformation in this comprehensive guide. Learn why digital transformation is crucial for businesses in today's digital landscape and explore practical tips and strategies to implement an effective digital transformation strategy.

Top 10 Books on Digital Transformation.

charlotte.kelly@proqis.com (BTOES Insights Official) — Sun, 15 Oct 2023 12:00:00 GMT

Insights From BTOES: Mastering Digital Transformation in a Major Enterprise.

charlotte.kelly@proqis.com (BTOES Insights Official) — Fri, 13 Oct 2023 15:56:02 GMT

Top 10 Books on Digital Transformation

charlotte.kelly@proqis.com (BTOES Insights Official) — Thu, 12 Oct 2023 14:11:08 GMT

Insights From BTOES: Mastering Digital Transformation in a Major Enterprise

charlotte.kelly@proqis.com (BTOES Insights Official) — Sun, 01 Oct 2023 12:00:00 GMT

Insights From BTOES: Mastering Digital Transformation in a Major Enterprise

charlotte.kelly@proqis.com (BTOES Insights Official) — Thu, 28 Sep 2023 10:40:53 GMT

Cognizant's 2021 AWARD FINALIST CASE STUDY: Best Achievement in Operational Excellence to deliver Digital Transformation

charlotte.kelly@proqis.com (BTOES Insights Official) — Wed, 27 Sep 2023 11:30:00 GMT

Read this article about Cognizant Technology Solutions India, Finalist in the Best Achievement in Operational Excellence to deliver Digital Transformation, selected by the independent judging panel, for the 2021 Digital Transformation & Operational Excellence Industry Awards program.

IBM's 2021 AWARD FINALIST CASE STUDY: Best Achievement in Operational Excellence to deliver Digital Transformation

charlotte.kelly@proqis.com (BTOES Insights Official) — Tue, 26 Sep 2023 11:30:00 GMT

Read this article about IBM, Finalist in the Best Achievement in Operational Excellence to deliver Digital Transformation, selected by the independent judging panel, for the 2021 Digital Transformation & Operational Excellence Industry Awards program.

ReadyWorks's 2021 AWARD FINALIST CASE STUDY: Best Achievement in Operational Excellence to deliver Digital Transformation

charlotte.kelly@proqis.com (BTOES Insights Official) — Fri, 15 Sep 2023 11:30:00 GMT

Read this article about ReadyWorks, Finalist in the Best Achievement in Operational Excellence to deliver Digital Transformation, selected by the independent judging panel, for the 2021 Digital Transformation & Operational Excellence Industry Awards program.

INSIGHTS ARTICLE: HCL Technologies - Braden Kelley: Digital Transformation the Key to Surviving a Digital Native Assault

bradenkelley@live.com (Braden Kelley) — Fri, 08 Sep 2023 11:30:00 GMT

INSIGHTS ARTICLE: Digitiqs - Predictive Asset Management — A viable solution to the challenges brought by the "New Normal"

info@digitiqs.com (Sonat Ciftcioglu) — Sat, 29 Jul 2023 11:30:00 GMT

INSIGHTS ARTICLE: Cyient Inc. - Digital Transformation – Is it all about the technology.

Srikanth Achyutuni — Fri, 28 Jul 2023 11:30:00 GMT

INSIGHTS ARTICLE: Cyient Inc. - Digital Transformation – Is it all about the technology?

Srikanth Achyutuni — Fri, 14 Jul 2023 11:30:00 GMT

BPM-D Webinar - WEBINAR SPOTLIGHT: The Discipline of Process Management: Foundation for Value-driven Digital Transformation

charlotte.kelly@proqis.com (BTOES Insights Official) — Mon, 26 Jun 2023 11:30:00 GMT

Courtesy of BPM-D's 'Dr. Mathias Kirchmer', below is a transcript of the webinar session on 'The Discipline of Process Management: Foundation for Value-driven Digital Transformation' to Build a Thriving Enterprise.

Cognizant's 2021 AWARD FINALIST CASE STUDY: Best Achievement in Operational Excellence to deliver Digital Transformation

charlotte.kelly@proqis.com (BTOES Insights Official) — Sat, 20 May 2023 11:30:00 GMT

Project Management Institute's 2021 AWARD FINALIST CASE STUDY: Best Achievement in Operational Excellence to deliver Digital Transformation.

charlotte.kelly@proqis.com (BTOES Insights Official) — Fri, 19 May 2023 11:30:00 GMT

Read this article about Project Management Institute (PMI), Finalist in the Best Achievement in Operational Excellence to deliver Digital Transformation, selected by the independent judging panel, for the 2021 Digital Transformation & Operational Excellence Industry Awards program.

Resideo's 2021 AWARD FINALIST CASE STUDY: Best Achievement in Operational Excellence to deliver Digital Transformation.

charlotte.kelly@proqis.com (BTOES Insights Official) — Thu, 18 May 2023 11:30:00 GMT

Read this article about Resideo Technologies, Finalist in the Best Achievement in Operational Excellence to deliver Digital Transformation, selected by the independent judging panel, for the 2021 Digital Transformation & Operational Excellence Industry Awards program.

Bizagi's 2021 AWARD FINALIST CASE STUDY: Best Achievement in Operational Excellence to deliver Digital Transformation

charlotte.kelly@proqis.com (BTOES Insights Official) — Mon, 15 May 2023 11:30:00 GMT

Read this article about Bizagi, Finalist in the Best Achievement in Operational Excellence to deliver Digital Transformation, selected by the independent judging panel, for the 2021 Digital Transformation & Operational Excellence Industry Awards program.

IBM's 2021 AWARD FINALIST CASE STUDY: Best Achievement in Operational Excellence to deliver Digital Transformation

charlotte.kelly@proqis.com (BTOES Insights Official) — Mon, 08 May 2023 11:30:00 GMT

BPM-D Webinar - WEBINAR SPOTLIGHT: The Discipline of Process Management: Foundation for Value-driven Digital Transformation

charlotte.kelly@proqis.com (BTOES Insights Official) — Wed, 12 Apr 2023 23:30:00 GMT

Digital Workplace Transformation Live - SPEAKER SPOTLIGHT : Achieving and Sustaining Secured Business Operations for Digital Workplace Transformation

charlotte.kelly@proqis.com (BTOES Insights Official) — Sun, 19 Feb 2023 12:30:00 GMT

Courtesy of Cisco's Neelesh Ajmani below is a transcript of his speaking session on 'Achieving and Sustaining Secured Business Operations for Digital Workplace Transformation' to Build a Thriving Enterprise that took place at the Digital Workplace Transformation Live - A Virtual Conference.

Digital Workplace Transformation Live - SPEAKER SPOTLIGHT : Digital Transformation in Manufacturing and Supply Chain: Smart Factory Strategy and Implementation

charlotte.kelly@proqis.com (BTOES Insights Official) — Sat, 18 Feb 2023 12:30:00 GMT

Courtesy of Johnson & Johnson's Marcos Paganini below is a transcript of his speaking session on 'Digital Transformation in Manufacturing and Supply Chain: Smart Factory Strategy and Implementation' to Build a Thriving Enterprise that took place at the Digital Workplace Transformation Live - A Virtual Conference.

Digital Workplace Transformation Live - SPEAKER SPOTLIGHT : Let’s Get Back to Work: Establishing a Process Framework to Enable your Return-to-Work Plans

charlotte.kelly@proqis.com (BTOES Insights Official) — Fri, 17 Feb 2023 12:30:00 GMT

Courtesy of Nintex's Erik Hille below is a transcript of his speaking session on 'Let’s Get Back to Work: Establishing a Process Framework to Enable your Return-to-Work Plans' to Build a Thriving Enterprise that took place at the Digital Workplace Transformation Live - A Virtual Conference.

Digital Workplace Transformation Live - SPEAKER SPOTLIGHT: Establishing a unified, secured, stable, and adaptive digital workplace hub

charlotte.kelly@proqis.com (BTOES Insights Official) — Thu, 16 Feb 2023 12:30:00 GMT

Courtesy of Deloitte Africa's Mgcinisihlalo Jordan below is a transcript of his speaking session on 'Establishing a unified, secured, stable, and adaptive digital workplace hub using an architectural framework based on business and digital capabilities to cut cost and support the foundation of your program' to Build a Thriving Enterprise that took place at Digital Workplace Transformation Live.

Digital Workplace Transformation Live - SPEAKER SPOTLIGHT: Your Race to Become a Fully Automated Enterprise.

charlotte.kelly@proqis.com (BTOES Insights Official) — Wed, 15 Feb 2023 12:30:00 GMT

Courtesy of UiPath's Bobby Patrick, Sonic Automotive's Jeff King & ADT's Peter Marra below is a transcript of his speaking session on 'Your Race to Become a Fully Automated Enterprise' to Build a Thriving Enterprise that took place at Digital Workplace Transformation Live.

Digital Transformation Workplace Live - SPEAKER SPOTLIGHT : Process-led Digitalization – Reliable and Effective Value Realization

charlotte.kelly@proqis.com (BTOES Insights Official) — Tue, 14 Feb 2023 12:30:00 GMT

Courtesy of BPM-D's Dr. Mathias Kirchmer, below is a transcript of his speaking session on 'Process-led Digitalization – Reliable and Effective Value Realization' to Build a Thriving Enterprise that took place at Digital Transformation Workplace Live Virtual Conference.

Digital Transformation Workplace Live - SPEAKER SPOTLIGHT: Going Digital To Enhance The Customer Experience

charlotte.kelly@proqis.com (BTOES Insights Official) — Mon, 13 Feb 2023 12:30:00 GMT

Courtesy of DC Government's Ernest Chrappah, below is a transcript of his speaking session on 'Going Digital To Enhance The Customer Experience' to Build a Thriving Enterprise that took place at Digital Transformation Workplace Live Virtual Conference.

Digital Transformation Workplace Live- SPEAKER SPOTLIGHT : Visualizing Change: Process Modeling to Tell the Story.

charlotte.kelly@proqis.com (BTOES Insights Official) — Sat, 11 Feb 2023 12:30:00 GMT

Courtesy of TPG's Elizabeth Turner, below is a transcript of his speaking session on 'Visualizing Change: Process Modeling to Tell the Story' to Build a Thriving Enterprise that took place at Digital Transformation Workplace Live Virtual Conference.

Digital Transformation Workplace Live- SPEAKER SPOTLIGHT : Human Connectivity: The Missing Ingredient in Digital Transformation.

charlotte.kelly@proqis.com (BTOES Insights Official) — Sat, 11 Feb 2023 12:30:00 GMT

McDonald's Corporation's 2020 AWARD FINALIST CASE STUDY : Finalist in the Best Achievement in Operational Excellence to deliver Digital Transformation

charlotte.kelly@proqis.com (BTOES Insights Official) — Thu, 09 Feb 2023 12:30:00 GMT

Read this article about McDonald's Corporation, Finalist in the Best Achievement in Operational Excellence to deliver Digital Transformation, selected by the independent judging panel, for the 2020 Business Transformation & Operational Excellence Industry Awards program.

During the March 2017 Velocity Growth Investor Event everyone in the industry took notice when McDonald’s publicly committed to our investors that it would deploy Mobile Order and Pay to over 20,000 restaurants by the end of year. Suddenly, McDonald’s was changing the narrative, with headlines highlighting our customer focus, ambition and strategic moves outlined in our Velocity Growth Plan. To support accomplishing this strategic initiative, McDonald’s established the Global Technology PMO (GTPMO). Reporting to Daniel Henry, Executive Vice President and Global Technology Chief Information Officer, the team quickly operationalized and immediately set out establishing PMO processes, standards and a governance framework to prioritize and operationally manage this massive global effort.

The primary purpose of the GTPMO is to ensure operational excellence and drive growth for McDonald’s through technology. Our short-term strategy, led by Amy Martin, Senior Director, Global Technology PMO and Office of the CIO, was to establish key c-suite partnerships, providing a strategic and highly visible platform for the PMO to operate, and to manage the global deployment of McDonald’s Mobile Order and Pay solution. This initiative, representing the largest undertaken by McDonald’s, was successfully delivered under budget and ahead of schedule. Success with our short-term strategy, positioned the GTPMO to focus on the long-term strategy of leading an agile transformation while expanding our scope to manage the global deployment of key strategic business priorities outlined in our Velocity Growth Plan including:

McDonald’s Delivery solution in partnership with UberEats + other third party vendor providers (e.g. GrubHub, DoorDash)
Kiosk technologies to enable the Experience of the Future in our restaurants worldwide
Customer Relationship Management and Loyalty capabilities built on the foundation of our digital platform
Technologies to support new menu strategies and restaurant innovations

As of the end of 2019, the Global Technology PMO has successfully expanded the deployment of Mobile Order & Pay to over 24,000 restaurants globally, Self-Order Kiosks in over 20,000 restaurants and expanded Delivery to over 60% of the global McDonald's system. A combination of these efforts are having a direct and positive impact to McDonald’s growth strategy as demonstrated with our Q4 2019 results. “2019 marked a year of significant milestones for McDonald’s – including surpassing $100 billion in Systemwide sales and achieving our highest global comparable sales growth in over a decade,” said McDonald’s President and Chief Executive Officer Chris Kempczinski. “Through the execution of our Velocity Growth Plan, we once again served more customers the food they crave, marking three consecutive years of global comparable guest count growth.” Our CEO, Chris Kempczinski, sums it up best: “Digital is transforming global retail, and it will transform McDonald’s.”

Business Transformation & Operational Excellence Industry Awards 2020

About the Awards

The Business Transformation & Operational Excellence Awards have been established to showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs. Click here to view the Press Release.

The winners will be announced at the Awards Ceremony at The Business Transformation & Operational Excellence World Awards (BTOES) on Wednesday, March 25th, 2020, from 6.30pm in the Venetian Ballroom at the Loews Portofino Bay Hotel at Universal Orlando Resort.

The Business Transformation & Operational Excellence Awards are open to all organizations, both private and public sector, across the globe, which have implemented Operational Excellence programs to deliver outstanding business results.

The Awards will be held in conjunction with the Business Transformation & Operational Excellence World Summit, BTOES 2020 in the beautiful Venetian Ballroom on March 25, 2020 at the Loews Portofino Bay Hotel at Universal Orlando™️. Click to access the agenda, view the current speakers, and watch the highlights video from last year.

BTOES.com

The issues in this article are just one of topic areas that are going to be discussed at the Business Transformation & Operational Excellence World Summit & Industry

BTOES is the industry’s biggest and best, senior-level, cross-industry gathering of Business Transformation & Operational Excellence industry leaders and senior executives.

It also hosts the Business Transformation & Operational Excellence Awards, which showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs.

The summits hosts a number of private forums for C-Level & Global corporate-level leaders as well as business unit heads.

With over 150 speakers, over 100 sessions, 12 Keynotes, 9 Track Themes, 5 parallel tracks, 60+ track sessions, 50 roundtable discussions, 20 Interactive Workshops, 6 Thought Leader Panels, 5 Leaders Boardrooms, 5 co-located events, the Industry Awards Program, Site Visits, 20+ hours of social networking including 2 gala cocktail parties, dinners, numerous group activities, this is the ultimate event to benchmark, network and drive Operational Excellence to the next level.

Quick Links

Speakers

Agenda

BTOES Awards

There is a strong focus on Cultural Transformation, Customer Delight, Sustaining an Operational Excellence program, Need for end-to-end Business Transformation, Keeping up with new technologies/impact of digitalization and Leadership Buy-in & Understanding. We dedicated two tracks to advanced technologies, such as AI, Machine Learning, RPA, Predictive Analytics, Blockchain, Cloud infrastructure etc.

The agenda is designed to encourage active meaningful conversations though all day enhanced networking and interaction opportunities, including

All-day Refreshment & Themed Breaks
1¼ Hour Hot Breakfast Networking Sessions
1½ Hour Hot Plated Networking Lunches with Topic & Industry Sector focussed tables
1½ Hour Roundtable Sessions by Topic & Industry Sector.
Keynote & Themes Panel Sessions
Hosted Welcome Receptions from 5.30pm
Expanded more lavish Awards Program
Newly launched Night Summit for attendees to meet after dinner

For more information or to discuss the summit in more detail please schedule a call below,

Click here to schedule a call.

Digital Transformation Workplace Live- SPEAKER SPOTLIGHT : Digital Transformation Opportunities in Production Use Cases and Opportunities in the Aerospace Industry

charlotte.kelly@proqis.com (BTOES Insights Official) — Wed, 08 Feb 2023 15:48:43 GMT

Creatio's 2021 AWARD FINALIST CASE STUDY: Best Achievement in Operational Excellence to deliver Digital Transformation.

charlotte.kelly@proqis.com (BTOES Insights Official) — Sun, 05 Feb 2023 12:30:00 GMT

Read this article about Creatio, Finalist in the Best Achievement in Operational Excellence to deliver Digital Transformation, selected by the independent judging panel, for the 2021 Digital Transformation & Operational Excellence Industry Awards program.

Flex's 2021 AWARD FINALIST CASE STUDY: Best Achievement in Operational Excellence to deliver Digital Transformation.

charlotte.kelly@proqis.com (BTOES Insights Official) — Thu, 02 Feb 2023 12:30:00 GMT

Read this article about Flex, Finalist in the Best Achievement in Operational Excellence to deliver Digital Transformation, selected by the independent judging panel, for the 2021 Digital Transformation & Operational Excellence Industry Awards program.

SparkCognition's 2021 AWARD FINALIST CASE STUDY: Best Achievement in Operational Excellence to deliver Digital Transformation.

charlotte.kelly@proqis.com (BTOES Insights Official) — Wed, 01 Feb 2023 12:30:00 GMT

Read this article about SparkCognition, Finalist in the Best Achievement in Operational Excellence to deliver Digital Transformation, selected by the independent judging panel, for the 2021 Digital Transformation & Operational Excellence Industry Awards program.

Bizagi's 2021 AWARD FINALIST CASE STUDY: Best Achievement in Operational Excellence to deliver Digital Transformation.

charlotte.kelly@proqis.com (BTOES Insights Official) — Tue, 31 Jan 2023 12:30:00 GMT

IBM's 2021 AWARD FINALIST CASE STUDY: Best Achievement in Operational Excellence to deliver Digital Transformation.

charlotte.kelly@proqis.com (BTOES Insights Official) — Mon, 30 Jan 2023 12:30:00 GMT

DCRA's 2021 AWARD FINALIST CASE STUDY: Best Achievement in Operational Excellence to deliver Digital Transformation.

charlotte.kelly@proqis.com (BTOES Insights Official) — Mon, 30 Jan 2023 12:30:00 GMT

Read this article about Department of Consumer and Regulatory Affairs (DCRA), Finalist in the Best Achievement in Operational Excellence to deliver Digital Transformation, selected by the independent judging panel, for the 2021 Digital Transformation & Operational Excellence Industry Awards program.