Business Transformation & Operational Excellence Insights

Business Transformation & Operational Excellence Insights https://insights.btoes.com Business Transformation and Operational Excellence news, learning resources, examples and opinions from all industries. en-us Fri, 06 Aug 2021 14:14:42 GMT 2021-08-06T14:14:42Z en-us THOUGHT LEADER: Joseph Spadaford, Chief Operations Strategy Officer, Computershare https://insights.btoes.com/business-transformation-operational-excellence/thought-leader/joseph-spadaford-computershare-0-0 <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/thought-leader/joseph-spadaford-computershare-0-0" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/BTOES_promo_material/Speaker%20Cards/Screenshot%202016-10-25%2021.49.10.png" alt="THOUGHT LEADER: Joseph Spadaford, Chief Operations Strategy Officer, Computershare" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <strong></strong> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/thought-leader/joseph-spadaford-computershare-0-0" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/BTOES_promo_material/Speaker%20Cards/Screenshot%202016-10-25%2021.49.10.png" alt="THOUGHT LEADER: Joseph Spadaford, Chief Operations Strategy Officer, Computershare" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <strong></strong> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbusiness-transformation-operational-excellence%2Fthought-leader%2Fjoseph-spadaford-computershare-0-0&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Operational Excellence thought leaders Technology Sun, 16 Feb 2020 13:00:00 GMT charlotte.kelly@proqis.com (BTOES Insights Official) https://insights.btoes.com/business-transformation-operational-excellence/thought-leader/joseph-spadaford-computershare-0-0 2020-02-16T13:00:00Z THOUGHT LEADER: Joseph Spadaford, Chief Operations Strategy Officer, Computershare https://insights.btoes.com/business-transformation-operational-excellence/thought-leader/joseph-spadaford-computershare-0 <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/thought-leader/joseph-spadaford-computershare-0" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/BTOES_promo_material/Speaker%20Cards/Screenshot%202016-10-25%2021.49.10.png" alt="Screenshot 2016-10-25 21.49.10.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <strong></strong> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/thought-leader/joseph-spadaford-computershare-0" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/BTOES_promo_material/Speaker%20Cards/Screenshot%202016-10-25%2021.49.10.png" alt="Screenshot 2016-10-25 21.49.10.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <strong></strong> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbusiness-transformation-operational-excellence%2Fthought-leader%2Fjoseph-spadaford-computershare-0&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Operational Excellence thought leaders Technology Mon, 18 Nov 2019 18:02:14 GMT charlotte.kelly@proqis.com (BTOES Insights Official) https://insights.btoes.com/business-transformation-operational-excellence/thought-leader/joseph-spadaford-computershare-0 2019-11-18T18:02:14Z BTOES - SPEAKER SPOTLIGHT: How is the Weather in your Kingdom? Key Learnings from 26 Years at Walt Disney World® Resort https://insights.btoes.com/btoes-speaker-spotlight-how-is-the-weather-in-your-kingdom-key-learnings-from-26-years-at-walt-disney-world-resort-3 <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-how-is-the-weather-in-your-kingdom-key-learnings-from-26-years-at-walt-disney-world-resort-3" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/walt_disney.png" alt="walt_disney" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of Walt Disney World, Dan Cockerell wrote a synopsis of his speaking session discussing 'How is the Weather in your Kingdom? Key Learnings from 26 Years at Walt Disney World® Resort'.  <a href="https://insights.btoes.com/btoes-speaker-spotlight-how-is-the-weather-in-your-kingdom-key-learnings-from-26-years-at-walt-disney-world-resort-2">Click here to download the full presentation.</a></span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-how-is-the-weather-in-your-kingdom-key-learnings-from-26-years-at-walt-disney-world-resort-3" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/walt_disney.png" alt="walt_disney" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of Walt Disney World, Dan Cockerell wrote a synopsis of his speaking session discussing 'How is the Weather in your Kingdom? Key Learnings from 26 Years at Walt Disney World® Resort'.  <a href="https://insights.btoes.com/btoes-speaker-spotlight-how-is-the-weather-in-your-kingdom-key-learnings-from-26-years-at-walt-disney-world-resort-2">Click here to download the full presentation.</a></span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbtoes-speaker-spotlight-how-is-the-weather-in-your-kingdom-key-learnings-from-26-years-at-walt-disney-world-resort-3&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Operational Excellence Business Transformation Culture Transformation Thu, 05 Sep 2019 11:00:00 GMT charlotte.kelly@proqis.com (BTOES Insights Official) https://insights.btoes.com/btoes-speaker-spotlight-how-is-the-weather-in-your-kingdom-key-learnings-from-26-years-at-walt-disney-world-resort-3 2019-09-05T11:00:00Z BTOES - SPEAKER SPOTLIGHT: Creating a Culture of Quality and Innovation https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-1-0 <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-1-0" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/fedex_logo.png" alt="fedex_logo" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of FedEx, Kenneth Giles wrote a synopsis of his speaking session discussing 'Creating a Culture of Quality and Innovation'.   <a href="https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-2">Click here to download the full presentation.</a></span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-1-0" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/fedex_logo.png" alt="fedex_logo" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of FedEx, Kenneth Giles wrote a synopsis of his speaking session discussing 'Creating a Culture of Quality and Innovation'.   <a href="https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-2">Click here to download the full presentation.</a></span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbtoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-1-0&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Operational Excellence Innovation Business Transformation Culture Transformation Mon, 02 Sep 2019 11:00:00 GMT charlotte.kelly@proqis.com (BTOES Insights Official) https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-1-0 2019-09-02T11:00:00Z BTOES - SPEAKER SPOTLIGHT: Creating a Culture of Quality and Innovation https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-1 <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-1" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/fedex_logo.png" alt="fedex_logo" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of FedEx, Kenneth Giles wrote a synopsis of his speaking session discussing 'Creating a Culture of Quality and Innovation'.   <a href="https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-2">Click here to download the full presentation.</a></span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-1" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/fedex_logo.png" alt="fedex_logo" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of FedEx, Kenneth Giles wrote a synopsis of his speaking session discussing 'Creating a Culture of Quality and Innovation'.   <a href="https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-2">Click here to download the full presentation.</a></span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbtoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-1&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Operational Excellence Innovation Business Transformation Culture Transformation Tue, 27 Aug 2019 11:00:00 GMT charlotte.kelly@proqis.com (BTOES Insights Official) https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-1 2019-08-27T11:00:00Z BTOES - SPEAKER SPOTLIGHT: Culture Transformation in a Manufacturing Enterprise - Goodyear https://insights.btoes.com/btoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear-2 <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear-2" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/goodyear.png" alt="goodyear" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of Goodyear, David Coleman wrote a synopsis of his speaking session discussing 'Culture Transformation in a Manufacturing Enterprise'.  </span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear-2" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/goodyear.png" alt="goodyear" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of Goodyear, David Coleman wrote a synopsis of his speaking session discussing 'Culture Transformation in a Manufacturing Enterprise'.  </span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbtoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear-2&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Operational Excellence Manufacturing Business Transformation Culture Transformation Sat, 24 Aug 2019 13:00:00 GMT charlotte.kelly@proqis.com (BTOES Insights Official) https://insights.btoes.com/btoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear-2 2019-08-24T13:00:00Z BTOES - SPEAKER SPOTLIGHT: Creating a Culture of Quality and Innovation https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-0-1 <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-0-1" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/fedex_logo.png" alt="fedex_logo" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of FedEx, Kenneth Giles wrote a synopsis of his speaking session discussing 'Creating a Culture of Quality and Innovation'.   <a href="https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-2">Click here to download the full presentation.</a></span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-0-1" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/fedex_logo.png" alt="fedex_logo" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of FedEx, Kenneth Giles wrote a synopsis of his speaking session discussing 'Creating a Culture of Quality and Innovation'.   <a href="https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-2">Click here to download the full presentation.</a></span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbtoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-0-1&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Operational Excellence Innovation Business Transformation Culture Transformation Thu, 25 Jul 2019 11:00:00 GMT charlotte.kelly@proqis.com (BTOES Insights Official) https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-0-1 2019-07-25T11:00:00Z BTOES - SPEAKER SPOTLIGHT: Culture Transformation in a Manufacturing Enterprise - Goodyear https://insights.btoes.com/btoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear-0-1 <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear-0-1" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/goodyear.png" alt="goodyear" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of Goodyear, David Coleman wrote a synopsis of his speaking session discussing 'Culture Transformation in a Manufacturing Enterprise'.  </span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear-0-1" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/goodyear.png" alt="goodyear" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of Goodyear, David Coleman wrote a synopsis of his speaking session discussing 'Culture Transformation in a Manufacturing Enterprise'.  </span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbtoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear-0-1&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Operational Excellence Manufacturing Business Transformation Culture Transformation Mon, 22 Jul 2019 11:00:00 GMT charlotte.kelly@proqis.com (BTOES Insights Official) https://insights.btoes.com/btoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear-0-1 2019-07-22T11:00:00Z BTOES - SPEAKER SPOTLIGHT: How is the Weather in your Kingdom? Key Learnings from 26 Years at Walt Disney World® Resort https://insights.btoes.com/btoes-speaker-spotlight-how-is-the-weather-in-your-kingdom-key-learnings-from-26-years-at-walt-disney-world-resort-1 <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-how-is-the-weather-in-your-kingdom-key-learnings-from-26-years-at-walt-disney-world-resort-1" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/walt_disney.png" alt="walt_disney" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of Walt Disney World, Dan Cockerell wrote a synopsis of his speaking session discussing 'How is the Weather in your Kingdom? Key Learnings from 26 Years at Walt Disney World® Resort'.  <a href="https://insights.btoes.com/btoes-speaker-spotlight-how-is-the-weather-in-your-kingdom-key-learnings-from-26-years-at-walt-disney-world-resort-2">Click here to download the full presentation.</a></span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-how-is-the-weather-in-your-kingdom-key-learnings-from-26-years-at-walt-disney-world-resort-1" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/walt_disney.png" alt="walt_disney" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of Walt Disney World, Dan Cockerell wrote a synopsis of his speaking session discussing 'How is the Weather in your Kingdom? Key Learnings from 26 Years at Walt Disney World® Resort'.  <a href="https://insights.btoes.com/btoes-speaker-spotlight-how-is-the-weather-in-your-kingdom-key-learnings-from-26-years-at-walt-disney-world-resort-2">Click here to download the full presentation.</a></span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbtoes-speaker-spotlight-how-is-the-weather-in-your-kingdom-key-learnings-from-26-years-at-walt-disney-world-resort-1&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Operational Excellence Business Transformation Culture Transformation Mon, 03 Jun 2019 11:00:00 GMT charlotte.kelly@proqis.com (BTOES Insights Official) https://insights.btoes.com/btoes-speaker-spotlight-how-is-the-weather-in-your-kingdom-key-learnings-from-26-years-at-walt-disney-world-resort-1 2019-06-03T11:00:00Z BTOES - SPEAKER SPOTLIGHT: Culture Transformation in a Manufacturing Enterprise - Goodyear https://insights.btoes.com/btoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear-1 <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear-1" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/goodyear.png" alt="goodyear" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of Goodyear, David Coleman wrote a synopsis of his speaking session discussing 'Culture Transformation in a Manufacturing Enterprise'.  </span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear-1" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/goodyear.png" alt="goodyear" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of Goodyear, David Coleman wrote a synopsis of his speaking session discussing 'Culture Transformation in a Manufacturing Enterprise'.  </span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbtoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear-1&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Operational Excellence Manufacturing Business Transformation Culture Transformation Tue, 28 May 2019 11:00:00 GMT charlotte.kelly@proqis.com (BTOES Insights Official) https://insights.btoes.com/btoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear-1 2019-05-28T11:00:00Z BTOES - SPEAKER SPOTLIGHT: Creating a Culture of Quality and Innovation https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-0-0 <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-0-0" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/fedex_logo.png" alt="fedex_logo" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of FedEx, Kenneth Giles wrote a synopsis of his speaking session discussing 'Creating a Culture of Quality and Innovation'.   <a href="https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-2">Click here to download the full presentation.</a></span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-0-0" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/fedex_logo.png" alt="fedex_logo" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of FedEx, Kenneth Giles wrote a synopsis of his speaking session discussing 'Creating a Culture of Quality and Innovation'.   <a href="https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-2">Click here to download the full presentation.</a></span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbtoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-0-0&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Operational Excellence Innovation Business Transformation Culture Transformation Sat, 20 Apr 2019 13:00:00 GMT charlotte.kelly@proqis.com (BTOES Insights Official) https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-0-0 2019-04-20T13:00:00Z BTOES - SPEAKER SPOTLIGHT: Culture Transformation in a Manufacturing Enterprise - Goodyear https://insights.btoes.com/btoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear-0-0 <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear-0-0" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/goodyear.png" alt="goodyear" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of Goodyear, David Coleman wrote a synopsis of his speaking session discussing 'Culture Transformation in a Manufacturing Enterprise'.  </span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear-0-0" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/goodyear.png" alt="goodyear" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of Goodyear, David Coleman wrote a synopsis of his speaking session discussing 'Culture Transformation in a Manufacturing Enterprise'.  </span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbtoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear-0-0&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Operational Excellence Manufacturing Business Transformation Culture Transformation Tue, 16 Apr 2019 11:00:00 GMT charlotte.kelly@proqis.com (BTOES Insights Official) https://insights.btoes.com/btoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear-0-0 2019-04-16T11:00:00Z BTOES - SPEAKER SPOTLIGHT: How is the Weather in your Kingdom? Key Learnings from 26 Years at Walt Disney World® Resort https://insights.btoes.com/btoes-speaker-spotlight-how-is-the-weather-in-your-kingdom-key-learnings-from-26-years-at-walt-disney-world-resort-0 <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-how-is-the-weather-in-your-kingdom-key-learnings-from-26-years-at-walt-disney-world-resort-0" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/walt_disney.png" alt="walt_disney" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of Walt Disney World, Dan Cockerell wrote a synopsis of his speaking session discussing 'How is the Weather in your Kingdom? Key Learnings from 26 Years at Walt Disney World® Resort'.  <a href="https://insights.btoes.com/btoes-speaker-spotlight-how-is-the-weather-in-your-kingdom-key-learnings-from-26-years-at-walt-disney-world-resort-2">Click here to download the full presentation.</a></span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-how-is-the-weather-in-your-kingdom-key-learnings-from-26-years-at-walt-disney-world-resort-0" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/walt_disney.png" alt="walt_disney" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of Walt Disney World, Dan Cockerell wrote a synopsis of his speaking session discussing 'How is the Weather in your Kingdom? Key Learnings from 26 Years at Walt Disney World® Resort'.  <a href="https://insights.btoes.com/btoes-speaker-spotlight-how-is-the-weather-in-your-kingdom-key-learnings-from-26-years-at-walt-disney-world-resort-2">Click here to download the full presentation.</a></span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbtoes-speaker-spotlight-how-is-the-weather-in-your-kingdom-key-learnings-from-26-years-at-walt-disney-world-resort-0&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Operational Excellence Business Transformation Culture Transformation Sun, 07 Apr 2019 13:00:00 GMT charlotte.kelly@proqis.com (BTOES Insights Official) https://insights.btoes.com/btoes-speaker-spotlight-how-is-the-weather-in-your-kingdom-key-learnings-from-26-years-at-walt-disney-world-resort-0 2019-04-07T13:00:00Z BTOES - SPEAKER SPOTLIGHT: Culture Transformation in a Manufacturing Enterprise - Goodyear https://insights.btoes.com/btoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear-0 <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear-0" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/goodyear.png" alt="goodyear" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of Goodyear, David Coleman wrote a synopsis of his speaking session discussing 'Culture Transformation in a Manufacturing Enterprise'.  </span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear-0" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/goodyear.png" alt="goodyear" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of Goodyear, David Coleman wrote a synopsis of his speaking session discussing 'Culture Transformation in a Manufacturing Enterprise'.  </span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbtoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear-0&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Operational Excellence Manufacturing Business Transformation Culture Transformation Fri, 29 Mar 2019 11:00:00 GMT charlotte.kelly@proqis.com (BTOES Insights Official) https://insights.btoes.com/btoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear-0 2019-03-29T11:00:00Z BTOES - SPEAKER SPOTLIGHT: Creating a Culture of Quality and Innovation https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-0 <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-0" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/fedex_logo.png" alt="fedex_logo" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of FedEx, Kenneth Giles wrote a synopsis of his speaking session discussing 'Creating a Culture of Quality and Innovation'.   <a href="https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-2">Click here to download the full presentation.</a></span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-0" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/fedex_logo.png" alt="fedex_logo" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of FedEx, Kenneth Giles wrote a synopsis of his speaking session discussing 'Creating a Culture of Quality and Innovation'.   <a href="https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-2">Click here to download the full presentation.</a></span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbtoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-0&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Operational Excellence Innovation Business Transformation Culture Transformation Thu, 28 Mar 2019 11:00:00 GMT charlotte.kelly@proqis.com (BTOES Insights Official) https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-0 2019-03-28T11:00:00Z BTOES - SPEAKER SPOTLIGHT: Culture Transformation in a Manufacturing Enterprise - Goodyear https://insights.btoes.com/btoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/goodyear.png" alt="goodyear" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of Goodyear, David Coleman wrote a synopsis of his speaking session discussing 'Culture Transformation in a Manufacturing Enterprise'.  </span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/goodyear.png" alt="goodyear" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of Goodyear, David Coleman wrote a synopsis of his speaking session discussing 'Culture Transformation in a Manufacturing Enterprise'.  </span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbtoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Operational Excellence Manufacturing Business Transformation Culture Transformation Wed, 13 Mar 2019 11:17:59 GMT charlotte.kelly@proqis.com (BTOES Insights Official) https://insights.btoes.com/btoes-speaker-spotlight-culture-transformation-in-a-manufacturing-enterprise-goodyear 2019-03-13T11:17:59Z BTOES - SPEAKER SPOTLIGHT: Creating a Culture of Quality and Innovation https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/fedex_logo.png" alt="fedex_logo" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of FedEx, Kenneth Giles wrote a synopsis of his speaking session discussing 'Creating a Culture of Quality and Innovation'.   <a href="https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-2">Click here to download the full presentation.</a></span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/fedex_logo.png" alt="fedex_logo" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of FedEx, Kenneth Giles wrote a synopsis of his speaking session discussing 'Creating a Culture of Quality and Innovation'.   <a href="https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation-2">Click here to download the full presentation.</a></span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbtoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Operational Excellence Innovation Business Transformation Culture Transformation Wed, 13 Mar 2019 11:09:56 GMT charlotte.kelly@proqis.com (BTOES Insights Official) https://insights.btoes.com/btoes-speaker-spotlight-creating-a-culture-of-quality-and-innovation 2019-03-13T11:09:56Z BTOES - SPEAKER SPOTLIGHT: How is the Weather in your Kingdom? Key Learnings from 26 Years at Walt Disney World® Resort https://insights.btoes.com/btoes-speaker-spotlight-how-is-the-weather-in-your-kingdom-key-learnings-from-26-years-at-walt-disney-world-resort <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-how-is-the-weather-in-your-kingdom-key-learnings-from-26-years-at-walt-disney-world-resort" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/walt_disney.png" alt="walt_disney" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of Walt Disney World, Dan Cockerell wrote a synopsis of his speaking session discussing 'How is the Weather in your Kingdom? Key Learnings from 26 Years at Walt Disney World® Resort'.  <a href="https://insights.btoes.com/btoes-speaker-spotlight-how-is-the-weather-in-your-kingdom-key-learnings-from-26-years-at-walt-disney-world-resort-2">Click here to download the full presentation.</a></span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/btoes-speaker-spotlight-how-is-the-weather-in-your-kingdom-key-learnings-from-26-years-at-walt-disney-world-resort" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/walt_disney.png" alt="walt_disney" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p style="font-size: 18px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif;"><span style="color: #000000;">Courtesy of Walt Disney World, Dan Cockerell wrote a synopsis of his speaking session discussing 'How is the Weather in your Kingdom? Key Learnings from 26 Years at Walt Disney World® Resort'.  <a href="https://insights.btoes.com/btoes-speaker-spotlight-how-is-the-weather-in-your-kingdom-key-learnings-from-26-years-at-walt-disney-world-resort-2">Click here to download the full presentation.</a></span></span></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="text-align: justify;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbtoes-speaker-spotlight-how-is-the-weather-in-your-kingdom-key-learnings-from-26-years-at-walt-disney-world-resort&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Operational Excellence Business Transformation Culture Transformation Wed, 06 Mar 2019 18:50:16 GMT charlotte.kelly@proqis.com (BTOES Insights Official) https://insights.btoes.com/btoes-speaker-spotlight-how-is-the-weather-in-your-kingdom-key-learnings-from-26-years-at-walt-disney-world-resort 2019-03-06T18:50:16Z BTOES ARTICLE: What makes Google, GOOGLE? https://insights.btoes.com/business-transformation-operational-excellence/article/what-makes-google-google-0-0 <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/article/what-makes-google-google-0-0" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Blog/Featured_Images/Screenshot_2016-10-07_14.58.59.png" alt="Screenshot_2016-10-07_14.58.59.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #000000;"><strong>My last day at Google!</strong></span></p> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/article/what-makes-google-google-0-0" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Blog/Featured_Images/Screenshot_2016-10-07_14.58.59.png" alt="Screenshot_2016-10-07_14.58.59.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #000000;"><strong>My last day at Google!</strong></span></p> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbusiness-transformation-operational-excellence%2Farticle%2Fwhat-makes-google-google-0-0&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Leadership Agility Technology Consumer Products & Retail Wed, 23 Jan 2019 12:00:00 GMT vbkarthik123@yahoo.com (Balakarthik Venkataramanan) https://insights.btoes.com/business-transformation-operational-excellence/article/what-makes-google-google-0-0 2019-01-23T12:00:00Z BTOES ARTICLE: Leadership: How to Build a Great Team By Focusing on Strengths https://insights.btoes.com/articles/leadership-building-strong-teams-focus-on-strengths-0 <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/articles/leadership-building-strong-teams-focus-on-strengths-0" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202016-12-13%2021.19.23.png" alt="What makes a great leader? Operational Excellence Insights" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #000000;">My dreams of being a rock star started in third grade. There was the opportunity to join the school band, and I seized it—and so began my journey to rock stardom!</span></p> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/articles/leadership-building-strong-teams-focus-on-strengths-0" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202016-12-13%2021.19.23.png" alt="What makes a great leader? Operational Excellence Insights" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #000000;">My dreams of being a rock star started in third grade. There was the opportunity to join the school band, and I seized it—and so began my journey to rock stardom!</span></p> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Farticles%2Fleadership-building-strong-teams-focus-on-strengths-0&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Leadership Wed, 15 Aug 2018 07:37:39 GMT charlotte.kelly@proqis.com (Tim Hebert) https://insights.btoes.com/articles/leadership-building-strong-teams-focus-on-strengths-0 2018-08-15T07:37:39Z BTOES ARTICLE: What makes Google, GOOGLE? https://insights.btoes.com/business-transformation-operational-excellence/article/what-makes-google-google-0 <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/article/what-makes-google-google-0" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Blog/Featured_Images/Screenshot_2016-10-07_14.58.59.png" alt="Screenshot_2016-10-07_14.58.59.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #000000;"><strong>My last day at Google!</strong></span></p> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/article/what-makes-google-google-0" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Blog/Featured_Images/Screenshot_2016-10-07_14.58.59.png" alt="Screenshot_2016-10-07_14.58.59.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #000000;"><strong>My last day at Google!</strong></span></p> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbusiness-transformation-operational-excellence%2Farticle%2Fwhat-makes-google-google-0&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Leadership Agility Technology Consumer Products & Retail Fri, 08 Jun 2018 14:03:08 GMT vbkarthik123@yahoo.com (Balakarthik Venkataramanan) https://insights.btoes.com/business-transformation-operational-excellence/article/what-makes-google-google-0 2018-06-08T14:03:08Z Creating a Culture of Operational Discipline that leads to Operational Excellence - https://insights.btoes.com/creating-a-culture-of-operational-discipline-that-leads-to-operational-excellence-0 <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/creating-a-culture-of-operational-discipline-that-leads-to-operational-excellence-0" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-07-06%2021.37.52.png" alt="Creating a Culture of Operational Discipline that leads to Operational Excellence: Applying lessons from High-Reliability Organizations" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><strong>DOWNLOAD THE WHITEPAPER:</strong><span> </span><span><em><a href="https://insights.btoes.com/business-transformation-operational-excellence/creating-a-culture-of-operational-excellence-discipline-that-leads-to-operational-excellence"><strong>Creating a Culture of Operational Excellence Discipline that leads to Operational Excellence</strong></a></em></span></p> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/creating-a-culture-of-operational-discipline-that-leads-to-operational-excellence-0" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-07-06%2021.37.52.png" alt="Creating a Culture of Operational Discipline that leads to Operational Excellence: Applying lessons from High-Reliability Organizations" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><strong>DOWNLOAD THE WHITEPAPER:</strong><span> </span><span><em><a href="https://insights.btoes.com/business-transformation-operational-excellence/creating-a-culture-of-operational-excellence-discipline-that-leads-to-operational-excellence"><strong>Creating a Culture of Operational Excellence Discipline that leads to Operational Excellence</strong></a></em></span></p> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fcreating-a-culture-of-operational-discipline-that-leads-to-operational-excellence-0&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Operational Excellence Culture Transformation Sun, 27 May 2018 12:39:28 GMT espence@wilsonperumal.com (Ernie Spence) https://insights.btoes.com/creating-a-culture-of-operational-discipline-that-leads-to-operational-excellence-0 2018-05-27T12:39:28Z Creating a Culture that Sustains 5S and Operational Excellence - https://insights.btoes.com/business-transformation-opex-insights/article/how-to-create-a-culture-to-sustain-5s-0 <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-opex-insights/article/how-to-create-a-culture-to-sustain-5s-0" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Blog/Featured_Images/Screenshot_2016-09-28_15.48.26.png" alt="Creating a culture that sustains 5S on Business Transformation & Operational Excellence Insights" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><em><strong>QUESTION:</strong> One of the most basic practices of lean is a culture of 5S at each work station. Though we have spent time to set up each work station using the 5S approach, we seem to fall short on the "Sustain" element. We use audits to seek compliance and still struggle with this fundamental task. So my question is: How do you change a culture to sustain 5S in the workplace?</em></p> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-opex-insights/article/how-to-create-a-culture-to-sustain-5s-0" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Blog/Featured_Images/Screenshot_2016-09-28_15.48.26.png" alt="Creating a culture that sustains 5S on Business Transformation & Operational Excellence Insights" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><em><strong>QUESTION:</strong> One of the most basic practices of lean is a culture of 5S at each work station. Though we have spent time to set up each work station using the 5S approach, we seem to fall short on the "Sustain" element. We use audits to seek compliance and still struggle with this fundamental task. So my question is: How do you change a culture to sustain 5S in the workplace?</em></p> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbusiness-transformation-opex-insights%2Farticle%2Fhow-to-create-a-culture-to-sustain-5s-0&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Leadership Lean Manufacturing Manufacturing Fri, 11 May 2018 10:00:00 GMT larry@pathwaysllc.net (Larry Fast) https://insights.btoes.com/business-transformation-opex-insights/article/how-to-create-a-culture-to-sustain-5s-0 2018-05-11T10:00:00Z IBM: Process Automation & Operational Excellence https://insights.btoes.com/ibm-review-process-automation-new-technology-and-culture <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/ibm-review-process-automation-new-technology-and-culture" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-12-12%2021.11.03.png" alt="the operational excellence journey involves adopting new technologies like automation." class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><em><strong><strong>In this time of continuous disruption and innovation,</strong><span> </span><a href="https://insights.btoes.com/grab-your-copy-global-state-of-operational-excellence-2017-industry-report"><strong>The Global State of Operational Excellence: Critical Challenges & Future Trends</strong></a><span> found that Process Automation & New Technologies is the number 1 most crucial source of investment for OpEx programs.</span></strong></em></p> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/ibm-review-process-automation-new-technology-and-culture" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-12-12%2021.11.03.png" alt="the operational excellence journey involves adopting new technologies like automation." class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><em><strong><strong>In this time of continuous disruption and innovation,</strong><span> </span><a href="https://insights.btoes.com/grab-your-copy-global-state-of-operational-excellence-2017-industry-report"><strong>The Global State of Operational Excellence: Critical Challenges & Future Trends</strong></a><span> found that Process Automation & New Technologies is the number 1 most crucial source of investment for OpEx programs.</span></strong></em></p> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fibm-review-process-automation-new-technology-and-culture&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Premium Culture Operational Excellence Operational Excellence Model Culture Transformation Tue, 13 Feb 2018 16:07:00 GMT katiesotheran@us.ibm.com (Elli Hurst) https://insights.btoes.com/ibm-review-process-automation-new-technology-and-culture 2018-02-13T16:07:00Z Culture Transformation: Why is it still one of the priorities? https://insights.btoes.com/why-is-culture-transformation-still-a-priority-for-operational-excellence <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/why-is-culture-transformation-still-a-priority-for-operational-excellence" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-12-12%2012.21.21.png" alt="Why is culture transformation so important?" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><em><strong><strong>In this time of continuous disruption and innovation,</strong><span> </span><a href="https://insights.btoes.com/grab-your-copy-global-state-of-operational-excellence-2017-industry-report"><strong>The Global State of Operational Excellence: Critical Challenges & Future Trends</strong></a><span> found that Culture Transformation is, for the 2nd year in a row, the number 1 most pressing issue for OpEx practitioners.</span></strong></em></p> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/why-is-culture-transformation-still-a-priority-for-operational-excellence" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-12-12%2012.21.21.png" alt="Why is culture transformation so important?" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><em><strong><strong>In this time of continuous disruption and innovation,</strong><span> </span><a href="https://insights.btoes.com/grab-your-copy-global-state-of-operational-excellence-2017-industry-report"><strong>The Global State of Operational Excellence: Critical Challenges & Future Trends</strong></a><span> found that Culture Transformation is, for the 2nd year in a row, the number 1 most pressing issue for OpEx practitioners.</span></strong></em></p> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fwhy-is-culture-transformation-still-a-priority-for-operational-excellence&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Premium Culture Operational Excellence Operational Excellence Model Culture Transformation Thu, 11 Jan 2018 16:07:00 GMT francisco.ricardo.estok@jci.com (Ricardo Estok) https://insights.btoes.com/why-is-culture-transformation-still-a-priority-for-operational-excellence 2018-01-11T16:07:00Z 5 Reasons to get focussed on your Culture Transformation, Fast https://insights.btoes.com/5-reasons-to-get-focussed-on-your-culture-transformation-fast <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/5-reasons-to-get-focussed-on-your-culture-transformation-fast" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-09-21%2020.12.17.png" alt="Screenshot 2017-09-21 20.12.17.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #ff9900;"><strong><a href="https://insights.btoes.com/business-transformation-operational-excellence/creating-a-culture-of-operational-excellence-discipline-that-leads-to-operational-excellence" style="color: #ff9900;"><em>Get the Full Wilsons Perumal White paper, 'Creating a Culture of Operational Discipline that Leads to Operational Excellence', on BTOES Insights now.</em></a></strong></span></p> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/5-reasons-to-get-focussed-on-your-culture-transformation-fast" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-09-21%2020.12.17.png" alt="Screenshot 2017-09-21 20.12.17.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #ff9900;"><strong><a href="https://insights.btoes.com/business-transformation-operational-excellence/creating-a-culture-of-operational-excellence-discipline-that-leads-to-operational-excellence" style="color: #ff9900;"><em>Get the Full Wilsons Perumal White paper, 'Creating a Culture of Operational Discipline that Leads to Operational Excellence', on BTOES Insights now.</em></a></strong></span></p> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2F5-reasons-to-get-focussed-on-your-culture-transformation-fast&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture White Paper Culture Transformation Thu, 21 Sep 2017 22:34:04 GMT charlotte.kelly@proqis.com (Charlotte Kelly) https://insights.btoes.com/5-reasons-to-get-focussed-on-your-culture-transformation-fast 2017-09-21T22:34:04Z Creating a Culture of Operational Discipline that leads to Operational Excellence https://insights.btoes.com/creating-a-culture-of-operational-discipline-that-leads-to-operational-excellence <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/creating-a-culture-of-operational-discipline-that-leads-to-operational-excellence" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-07-06%2021.37.52.png" alt="Creating a Culture of Operational Discipline that leads to Operational Excellence" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><strong>DOWNLOAD THE WHITEPAPER:</strong><span> </span><span><em><a href="https://insights.btoes.com/business-transformation-operational-excellence/creating-a-culture-of-operational-excellence-discipline-that-leads-to-operational-excellence"><strong>Creating a Culture of Operational Excellence Discipline that leads to Operational Excellence</strong></a></em></span></p> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/creating-a-culture-of-operational-discipline-that-leads-to-operational-excellence" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-07-06%2021.37.52.png" alt="Creating a Culture of Operational Discipline that leads to Operational Excellence" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><strong>DOWNLOAD THE WHITEPAPER:</strong><span> </span><span><em><a href="https://insights.btoes.com/business-transformation-operational-excellence/creating-a-culture-of-operational-excellence-discipline-that-leads-to-operational-excellence"><strong>Creating a Culture of Operational Excellence Discipline that leads to Operational Excellence</strong></a></em></span></p> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fcreating-a-culture-of-operational-discipline-that-leads-to-operational-excellence&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Operational Excellence Culture Transformation Tue, 25 Jul 2017 14:22:00 GMT espence@wilsonperumal.com (Ernie Spence) https://insights.btoes.com/creating-a-culture-of-operational-discipline-that-leads-to-operational-excellence 2017-07-25T14:22:00Z Is Over-Delegation the Biggest Mistake when trying to sustain Culture Transformation? https://insights.btoes.com/over-delegation-the-biggest-mistake-when-trying-to-sustain-culture-transformation <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/over-delegation-the-biggest-mistake-when-trying-to-sustain-culture-transformation" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-06-05%2012.54.17.png" alt="Key challenges faced when sustaining Cultural Transformation in a business" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p>One of the first things to learn as a new manager is to delegate, but as a leader who sets the fabric of culture, <strong><em>delegation could be your biggest mistake</em>!<span style="background-color: transparent;"> </span></strong></p> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/over-delegation-the-biggest-mistake-when-trying-to-sustain-culture-transformation" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-06-05%2012.54.17.png" alt="Key challenges faced when sustaining Cultural Transformation in a business" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p>One of the first things to learn as a new manager is to delegate, but as a leader who sets the fabric of culture, <strong><em>delegation could be your biggest mistake</em>!<span style="background-color: transparent;"> </span></strong></p> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fover-delegation-the-biggest-mistake-when-trying-to-sustain-culture-transformation&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Leadership Culture Transformation Mon, 05 Jun 2017 12:10:32 GMT Andrew.s.mccune@att.net (Andrew McCune) https://insights.btoes.com/over-delegation-the-biggest-mistake-when-trying-to-sustain-culture-transformation 2017-06-05T12:10:32Z Yes, but What do Values Have to do with Lean? https://insights.btoes.com/yes-but-what-do-values-have-to-do-with-lean <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/yes-but-what-do-values-have-to-do-with-lean" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-05-19%2018.30.50.png" alt="Yes, but What do Values Have to do with Lean?" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p class="entry-title"><strong></strong></p> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/yes-but-what-do-values-have-to-do-with-lean" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-05-19%2018.30.50.png" alt="Yes, but What do Values Have to do with Lean?" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p class="entry-title"><strong></strong></p> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fyes-but-what-do-values-have-to-do-with-lean&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Lean Six Sigma Culture Transformation Fri, 19 May 2017 17:41:39 GMT scott.gauvin@macresco.com (Scott Gauvin) https://insights.btoes.com/yes-but-what-do-values-have-to-do-with-lean 2017-05-19T17:41:39Z How to Make Practical Innovation Sustainable https://insights.btoes.com/how-to-make-practical-innovation-sustainable <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/how-to-make-practical-innovation-sustainable" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-05-16%2014.42.48.png" alt="How to Make Practical Innovation Sustainable" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <h2></h2> <h2>Break through innovation gridlock, regardless of your organizational shape, size, or available resources.</h2> <p><span style="color: #000000;">When Richard Branson </span><span style="color: #ff9900;"><strong><a href="https://www.virgin.com/entrepreneur/start-ups-join-richard-branson-for-30-year-brainstorm" style="color: #ff9900;">told an audience</a></strong></span> <span style="color: #000000;">of media, entertainment, food, fashion, retail, and healthcare startups that “<strong>small businesses are nimble and bold and can often teach much larger companies a thing or two about innovations that can change entire industries</strong>,” this serial entrepreneur knew what he was talking about. </span></p> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/how-to-make-practical-innovation-sustainable" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-05-16%2014.42.48.png" alt="How to Make Practical Innovation Sustainable" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <h2></h2> <h2>Break through innovation gridlock, regardless of your organizational shape, size, or available resources.</h2> <p><span style="color: #000000;">When Richard Branson </span><span style="color: #ff9900;"><strong><a href="https://www.virgin.com/entrepreneur/start-ups-join-richard-branson-for-30-year-brainstorm" style="color: #ff9900;">told an audience</a></strong></span> <span style="color: #000000;">of media, entertainment, food, fashion, retail, and healthcare startups that “<strong>small businesses are nimble and bold and can often teach much larger companies a thing or two about innovations that can change entire industries</strong>,” this serial entrepreneur knew what he was talking about. </span></p> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fhow-to-make-practical-innovation-sustainable&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Innovation Tue, 16 May 2017 14:05:40 GMT faisal.hoque@shadoka.com (Faisal Hoque) https://insights.btoes.com/how-to-make-practical-innovation-sustainable 2017-05-16T14:05:40Z The Fast Lane: 13 Ways 'Difficult Relationships' Damage Company Culture https://insights.btoes.com/the-fast-lane-13-ways-difficult-relationships-damage-company-culture <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/the-fast-lane-13-ways-difficult-relationships-damage-company-culture" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-05-03%2015.39.32.png" alt="Screenshot 2017-05-03 15.39.32.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #000000;"><strong><u></u></strong></span></p> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/the-fast-lane-13-ways-difficult-relationships-damage-company-culture" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-05-03%2015.39.32.png" alt="Screenshot 2017-05-03 15.39.32.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #000000;"><strong><u></u></strong></span></p> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fthe-fast-lane-13-ways-difficult-relationships-damage-company-culture&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Leadership Operational Excellence Fri, 05 May 2017 12:26:00 GMT larry@pathwaysllc.net (Larry Fast) https://insights.btoes.com/the-fast-lane-13-ways-difficult-relationships-damage-company-culture 2017-05-05T12:26:00Z Are Hard Skills or Soft Skills More Important for Culture? 5 Tips on Hiring for the Factory Floor https://insights.btoes.com/hard-skills-or-soft-skills-more-important-leadership-culture-transformation <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/hard-skills-or-soft-skills-more-important-leadership-culture-transformation" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-04-24%2021.33.20.png" alt="Are Hard Skills or Soft Skills More Important for Culture? 5 Tips on Hiring for the Factory Floor" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #000000;"><strong></strong></span></p> <p><span style="color: #000000;"><strong><strong>Question:</strong><em>When you hired for the factory floor, what was more important to you in the candidate -- the hard skills (e.g., CNC machining experience) or softer skills like problem-solving or being a team player. And why?</em></strong></span></p> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/hard-skills-or-soft-skills-more-important-leadership-culture-transformation" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-04-24%2021.33.20.png" alt="Are Hard Skills or Soft Skills More Important for Culture? 5 Tips on Hiring for the Factory Floor" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #000000;"><strong></strong></span></p> <p><span style="color: #000000;"><strong><strong>Question:</strong><em>When you hired for the factory floor, what was more important to you in the candidate -- the hard skills (e.g., CNC machining experience) or softer skills like problem-solving or being a team player. And why?</em></strong></span></p> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fhard-skills-or-soft-skills-more-important-leadership-culture-transformation&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Leadership Operational Excellence Lean Manufacturing Business Transformation Mon, 01 May 2017 13:45:00 GMT larry@pathwaysllc.net (Larry Fast) https://insights.btoes.com/hard-skills-or-soft-skills-more-important-leadership-culture-transformation 2017-05-01T13:45:00Z Best Achievement in Cultural Transformation to deliver a high performing Operational Excellence culture: NextEra Energy https://insights.btoes.com/premium-content/award-winning-case-study-culture-transformation <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/premium-content/award-winning-case-study-culture-transformation" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/BTOES17%20Awards%20Entries/Nextera%20Energy%20cover.png" alt="Nextera Energy cover.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #000000;">We are proud to offer our BTOES Insights community with access to the very best Award-Winning Case Studies of the Business Transformation & Operational Excellence Awards, 2017! You can learn more about the awards</span> <span style="color: #ff9900;"><strong><a href="https://insights.btoes.com/business-transformation-operational-excellence/the-btoes17-awards-sanofi-philips-lighting-take-home-the-platinum-awards" style="color: #ff9900;">here</a></strong></span>. <span style="color: #000000;">Click the images below for Access to the 2 Platinum Award-Winning entries.</span></p> <p><span style="font-size: 16px; color: #000000;">The Best Achievement in Cultural Transformation award was one of the most highly contested of the summit, with 6 shortlisted nominations. Download the full Winning Case Study from Nextera Energy Below.</span></p> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/premium-content/award-winning-case-study-culture-transformation" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/BTOES17%20Awards%20Entries/Nextera%20Energy%20cover.png" alt="Nextera Energy cover.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #000000;">We are proud to offer our BTOES Insights community with access to the very best Award-Winning Case Studies of the Business Transformation & Operational Excellence Awards, 2017! You can learn more about the awards</span> <span style="color: #ff9900;"><strong><a href="https://insights.btoes.com/business-transformation-operational-excellence/the-btoes17-awards-sanofi-philips-lighting-take-home-the-platinum-awards" style="color: #ff9900;">here</a></strong></span>. <span style="color: #000000;">Click the images below for Access to the 2 Platinum Award-Winning entries.</span></p> <p><span style="font-size: 16px; color: #000000;">The Best Achievement in Cultural Transformation award was one of the most highly contested of the summit, with 6 shortlisted nominations. Download the full Winning Case Study from Nextera Energy Below.</span></p> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fpremium-content%2Faward-winning-case-study-culture-transformation&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Premium Culture Operational Excellence Awards Sun, 23 Apr 2017 19:00:00 GMT charlotte.kelly@proqis.com (Charlotte Kelly) https://insights.btoes.com/premium-content/award-winning-case-study-culture-transformation 2017-04-23T19:00:00Z INTERVIEW: Problem Solving with Culture Transformation and Operational Excellence, NCH Healthcare. https://insights.btoes.com/interview/mustafa-abdulali-lean-transformation <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/interview/mustafa-abdulali-lean-transformation" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-04-09%2016.39.49.png" alt="INTERVIEW: Problem Solving with Culture Transformation and Operational Excellence, NCH Healthcare." class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #000000;"><br></span></p> <p><span style="color: #000000;">Mustafa Abdulali is the Director of Lean Transformation at NCH in Naples, FL.   Mustafa is focused on engineering a culture that embraces structured problem solving using tools and techniques from process improvement methodologies such as Lean and Six Sigma. </span></p> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/interview/mustafa-abdulali-lean-transformation" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-04-09%2016.39.49.png" alt="INTERVIEW: Problem Solving with Culture Transformation and Operational Excellence, NCH Healthcare." class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #000000;"><br></span></p> <p><span style="color: #000000;">Mustafa Abdulali is the Director of Lean Transformation at NCH in Naples, FL.   Mustafa is focused on engineering a culture that embraces structured problem solving using tools and techniques from process improvement methodologies such as Lean and Six Sigma. </span></p> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Finterview%2Fmustafa-abdulali-lean-transformation&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Premium Culture Operational Excellence Healthcare and Medical Devices BTOES Presentation Slides Interview Tue, 18 Apr 2017 18:00:00 GMT charlotte.kelly@proqis.com (Charlotte Kelly) https://insights.btoes.com/interview/mustafa-abdulali-lean-transformation 2017-04-18T18:00:00Z 5 Tips for Introducing Lean to Administrative Functions https://insights.btoes.com/business-transformation-operational-excellence/5-tips-for-introducing-lean-to-administrative-functions <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/5-tips-for-introducing-lean-to-administrative-functions" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-04-09%2015.33.02.png" alt="Screenshot 2017-04-09 15.33.02.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #000000;"><strong><em></em></strong></span><span style="color: #000000;">While many will still argue that "this may work on the shop floor but not in my office," happily there is an increasing number of real-life examples that are proving this wrong. For example, I am on the Southeast Region Board of Directors for AME (Association for Manufacturing Excellence). We presented an Atlanta Lean Summit event in May that included numerous tours in the area. Most were tours of manufacturing plants. These were not.</span></p> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/5-tips-for-introducing-lean-to-administrative-functions" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-04-09%2015.33.02.png" alt="Screenshot 2017-04-09 15.33.02.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #000000;"><strong><em></em></strong></span><span style="color: #000000;">While many will still argue that "this may work on the shop floor but not in my office," happily there is an increasing number of real-life examples that are proving this wrong. For example, I am on the Southeast Region Board of Directors for AME (Association for Manufacturing Excellence). We presented an Atlanta Lean Summit event in May that included numerous tours in the area. Most were tours of manufacturing plants. These were not.</span></p> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbusiness-transformation-operational-excellence%2F5-tips-for-introducing-lean-to-administrative-functions&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Leadership Lean Six Sigma Sat, 15 Apr 2017 19:02:00 GMT larry@pathwaysllc.net (Larry Fast) https://insights.btoes.com/business-transformation-operational-excellence/5-tips-for-introducing-lean-to-administrative-functions 2017-04-15T19:02:00Z High Performance: Time to focus on uniqueness https://insights.btoes.com/business-transformation-operational-excellence/high-performance-time-to-focus-on-uniqueness <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/high-performance-time-to-focus-on-uniqueness" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-03-08%2000.11.27.png" alt="Screenshot 2017-03-08 00.11.27.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/high-performance-time-to-focus-on-uniqueness" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-03-08%2000.11.27.png" alt="Screenshot 2017-03-08 00.11.27.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbusiness-transformation-operational-excellence%2Fhigh-performance-time-to-focus-on-uniqueness&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Leadership Wed, 08 Mar 2017 00:17:32 GMT flinch@kitchconsulting.net (Felicia Linch) https://insights.btoes.com/business-transformation-operational-excellence/high-performance-time-to-focus-on-uniqueness 2017-03-08T00:17:32Z Improving Culture between Business and IT https://insights.btoes.com/business-transformation-operational-excellence/improving-culture-between-business-and-it <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/improving-culture-between-business-and-it" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-03-07%2000.41.35.png" alt="Screenshot 2017-03-07 00.41.35.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #000000;">The corporate salute is alive and well in business, and one of the salutes is between the business and IT. Specifically, the corporate salute is where the business blames IT for delivering late with less than promised, and IT blames the business for not making up their mind in time short of grasping the new technology available.</span></p> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/improving-culture-between-business-and-it" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-03-07%2000.41.35.png" alt="Screenshot 2017-03-07 00.41.35.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #000000;">The corporate salute is alive and well in business, and one of the salutes is between the business and IT. Specifically, the corporate salute is where the business blames IT for delivering late with less than promised, and IT blames the business for not making up their mind in time short of grasping the new technology available.</span></p> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbusiness-transformation-operational-excellence%2Fimproving-culture-between-business-and-it&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Digital Transformation Tue, 07 Mar 2017 00:46:58 GMT Andrew.s.mccune@att.net (Andrew McCune) https://insights.btoes.com/business-transformation-operational-excellence/improving-culture-between-business-and-it 2017-03-07T00:46:58Z The Fast Lane to Operational Excellence https://insights.btoes.com/business-transformation-operational-excellence/the-fast-lane-to-operational-excellence <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/the-fast-lane-to-operational-excellence" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-02-15%2014.39.51.png" alt="Screenshot 2017-02-15 14.39.51.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #000000;">For those of us old enough to remember, we have been reading about the "Barriers to Operational Excellence" in one form or another for, oh, 30+ years now.  During my early career days Continuous Improvement (CI) started as the quest for Just-In-Time (JIT), World Class Manufacturing (WCM) or the Total Quality Management (TQM) days of the 1980s; and later the Toyota Production System (TPS), Lean, Lean Six Sigma or  Operational Excellence since the late 90s.  Oh there's been Agile, TPM, and other less used versions of alphabet soup--but most of them represent the same (CI) Journey.</span></p> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/the-fast-lane-to-operational-excellence" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-02-15%2014.39.51.png" alt="Screenshot 2017-02-15 14.39.51.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #000000;">For those of us old enough to remember, we have been reading about the "Barriers to Operational Excellence" in one form or another for, oh, 30+ years now.  During my early career days Continuous Improvement (CI) started as the quest for Just-In-Time (JIT), World Class Manufacturing (WCM) or the Total Quality Management (TQM) days of the 1980s; and later the Toyota Production System (TPS), Lean, Lean Six Sigma or  Operational Excellence since the late 90s.  Oh there's been Agile, TPM, and other less used versions of alphabet soup--but most of them represent the same (CI) Journey.</span></p> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbusiness-transformation-operational-excellence%2Fthe-fast-lane-to-operational-excellence&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Continuous Improvement Leadership Operational Excellence Lean Manufacturing Wed, 15 Feb 2017 14:46:29 GMT larry@pathwaysllc.net (Larry Fast) https://insights.btoes.com/business-transformation-operational-excellence/the-fast-lane-to-operational-excellence 2017-02-15T14:46:29Z Driving your employee engagement. What do you think? https://insights.btoes.com/business-transformation-operational-excellence/driving-your-employee-engagement.-what-do-you-think <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/driving-your-employee-engagement.-what-do-you-think" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-02-14%2021.41.52.png" alt="Screenshot 2017-02-14 21.41.52.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #000000;">A decade after the dot com bubble burst and just a little while after the announcement of Lehman Brother’s collapse, the employee behavior research groups started getting traction and recognition from corporate America on the impact the dis-engaged workforce had on the overall organization and the industry as a whole. The mood was to move away from the conventional <em>“How do we keep the employees satisfied?”</em> to <em>“How do we keep the employees engaged?”</em>. And of course, it’s common sense that an engaged workforce is the pillar for any organization’s success.</span></p> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/driving-your-employee-engagement.-what-do-you-think" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-02-14%2021.41.52.png" alt="Screenshot 2017-02-14 21.41.52.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #000000;">A decade after the dot com bubble burst and just a little while after the announcement of Lehman Brother’s collapse, the employee behavior research groups started getting traction and recognition from corporate America on the impact the dis-engaged workforce had on the overall organization and the industry as a whole. The mood was to move away from the conventional <em>“How do we keep the employees satisfied?”</em> to <em>“How do we keep the employees engaged?”</em>. And of course, it’s common sense that an engaged workforce is the pillar for any organization’s success.</span></p> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbusiness-transformation-operational-excellence%2Fdriving-your-employee-engagement.-what-do-you-think&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Leadership Tue, 14 Feb 2017 21:44:22 GMT vbkarthik123@yahoo.com (Balakarthik Venkataramanan) https://insights.btoes.com/business-transformation-operational-excellence/driving-your-employee-engagement.-what-do-you-think 2017-02-14T21:44:22Z Acquisitions Gone Bad – Don’t Do it! https://insights.btoes.com/business-transformation-operational-excellence/acquisitions-gone-bad-dont-do-it <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/acquisitions-gone-bad-dont-do-it" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-02-13%2021.03.44.png" alt="Screenshot 2017-02-13 21.03.44.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/acquisitions-gone-bad-dont-do-it" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-02-13%2021.03.44.png" alt="Screenshot 2017-02-13 21.03.44.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbusiness-transformation-operational-excellence%2Facquisitions-gone-bad-dont-do-it&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Strategy Execution Project Management Mon, 13 Feb 2017 21:19:51 GMT aggiewood@aol.com (Robert Wood) https://insights.btoes.com/business-transformation-operational-excellence/acquisitions-gone-bad-dont-do-it 2017-02-13T21:19:51Z Getting airborne: Cultural transformation in the Navy https://insights.btoes.com/business-transformation-operaitonal-excellence/getting-airborne-cultural-transformation-in-the-navy <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operaitonal-excellence/getting-airborne-cultural-transformation-in-the-navy" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-02-03%2018.37.38.png" alt="Screenshot 2017-02-03 18.37.38.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operaitonal-excellence/getting-airborne-cultural-transformation-in-the-navy" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-02-03%2018.37.38.png" alt="Screenshot 2017-02-03 18.37.38.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbusiness-transformation-operaitonal-excellence%2Fgetting-airborne-cultural-transformation-in-the-navy&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Leadership Fri, 03 Feb 2017 18:41:27 GMT cseifert@wilsonperumal.com (Chris Seifert) https://insights.btoes.com/business-transformation-operaitonal-excellence/getting-airborne-cultural-transformation-in-the-navy 2017-02-03T18:41:27Z The Employee Engagement Myth https://insights.btoes.com/business-transformation-operational-excellence/the-employee-engagement-myth <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/the-employee-engagement-myth" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-01-31%2019.38.06.png" alt="The Employee Engagement Myth" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #000000;">Before anyone starts flaming me that hasn't read the entire article, let me say</span></p> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/the-employee-engagement-myth" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-01-31%2019.38.06.png" alt="The Employee Engagement Myth" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #000000;">Before anyone starts flaming me that hasn't read the entire article, let me say</span></p> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbusiness-transformation-operational-excellence%2Fthe-employee-engagement-myth&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Leadership Tue, 31 Jan 2017 19:44:14 GMT nick.ruhmann@nationalfloodservices.com (Nick Ruhmann) https://insights.btoes.com/business-transformation-operational-excellence/the-employee-engagement-myth 2017-01-31T19:44:14Z LEARNING RESOURCE: An Introduction to the Business Partnership Life Cycle Scorecard https://insights.btoes.com/business-transformation-operational-excellence/learning-resource-an-introduction-to-the-business-partnership-life-cycle-scorecard <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/learning-resource-an-introduction-to-the-business-partnership-life-cycle-scorecard" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-01-25%2020.02.59.png" alt="LEARNING RESOURCE: An Introduction to the Business Partnership Life Cycle Scorecard" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/learning-resource-an-introduction-to-the-business-partnership-life-cycle-scorecard" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-01-25%2020.02.59.png" alt="LEARNING RESOURCE: An Introduction to the Business Partnership Life Cycle Scorecard" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbusiness-transformation-operational-excellence%2Flearning-resource-an-introduction-to-the-business-partnership-life-cycle-scorecard&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Premium Culture Leadership Wed, 25 Jan 2017 20:06:04 GMT https://insights.btoes.com/business-transformation-operational-excellence/learning-resource-an-introduction-to-the-business-partnership-life-cycle-scorecard 2017-01-25T20:06:04Z Murad Salman Mirza Don't Sweat the Soft Skills https://insights.btoes.com/business-transformation-operational-excellence/dont-sweat-the-soft-skills <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/dont-sweat-the-soft-skills" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-01-23%2016.51.47.png" alt="Screenshot 2017-01-23 16.51.47.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #000000;">One of the most frequently asked questions I get as a Lean Six Sigma coach and mentor is about project leads or candidates, and more specifically, what type of person I'd like to help guide to project execution. My answer has become so standard, I should probably put it in an FAQ or something...maybe we'd benefit from a blog post about it...</span></p> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/dont-sweat-the-soft-skills" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-01-23%2016.51.47.png" alt="Screenshot 2017-01-23 16.51.47.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #000000;">One of the most frequently asked questions I get as a Lean Six Sigma coach and mentor is about project leads or candidates, and more specifically, what type of person I'd like to help guide to project execution. My answer has become so standard, I should probably put it in an FAQ or something...maybe we'd benefit from a blog post about it...</span></p> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbusiness-transformation-operational-excellence%2Fdont-sweat-the-soft-skills&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Leadership Operational Excellence Lean Six Sigma Mon, 23 Jan 2017 16:56:12 GMT vince_mirabelli@globalprojectsynergy.com (Vince Mirabelli) https://insights.btoes.com/business-transformation-operational-excellence/dont-sweat-the-soft-skills 2017-01-23T16:56:12Z Manage passion, NOT people! https://insights.btoes.com/business-transformation-operational-excellence/manage-passion-not-people <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/manage-passion-not-people" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-01-20%2010.44.05.png" alt="Screenshot 2017-01-20 10.44.05.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="prose"> <p><span style="color: #000000;">Last week, I was at a conference in Dublin and one of the participants was articulating how she drives best-in-class performance with her team. The “AHA” moment for me was her quote on her leadership style. <strong>“I manage passion, not people”</strong>. One of the most powerful and thought provoking leadership quotes I have heard in a long time. The more I think about it, the more it resonates with me. I couldn’t stop thinking about the quote on my flight back and was able to connect some real life experiences / stories to the quote</span></p> <ol> <li><span style="color: #000000;">Hire the right <strong>PEOPLE</strong></span></li> <li><span style="color: #000000;">Align <strong>PEOPLE</strong> to the right roles</span></li> <li><span style="color: #000000;">Motivate and develop <strong>PEOPLE</strong></span></li> </ol> <p><span style="color: #000000;">This is what every leader strives for. The 3 key pillars of leading and making people succeed. Now, lets switch <strong>PEOPLE</strong> with <strong>PASSION</strong>!!!</span></p> <p><span style="color: #000000;"><strong></strong></span></p> <p><span style="color: #000000;">I think this gives a totally different perspective to leading teams and raises the bar for the people managers significantly, forcing one to think beyond and understand what an individual’s purpose and mission for their careers, connecting that to day-today work rather than just herding.</span></p> <p> </p> <p><span style="color: #000000;"><strong>1. Hire the right People Passion: </strong>One of the most critical roles of a leader in any organization is to hire right, there is no margin of error. During my HP days, we hired a product / technical trainer who came in with several years of experience being a technical trainer. She had an engineering degree that complimented her technical trainer experience. She did a great job in the interview and said all the right things and we thought she was a perfect fit for the technical trainer role. </span></p> <p><span style="color: #000000;">So, we hired her and she did do a decent job as the technical trainer, delivering on what was expected. A couple of quarters in, we were looking to hire a HR counsellor as a part of our wellness team and she was pretty quick to raise her hands and apply for the role. I was intrigued and wanted to understand why a technical trainer with multiple years of experience would want to become an HR counsellor! I have to say that, I was amazed with the passion she showed towards the role and how she has been doing the counseling / wellness work independently outside work for over a decade. For personal reasons, she couldn’t relocate outside of the area she was residing and the only opportunity that she could find to support her family was a technical trainer but her heart was in wellness / counseling throughout. </span></p> <p><span style="color: #000000;">We decided to give her a try and she transformed the wellness program and went on to become a senior leader in the wellness community in the organziation. The key to hiring is going beyond the paper resume and exploring the passion of the individual and finding a potential match between their passion and the role that you are trying to fill. Sometimes experience and qualifications alone might not lead you to the right person for the job.</span></p> <p> </p> <p><span style="color: #000000;"><strong>2. Align passion to the right roles:</strong> Have you ran in to a situation where you had an amazing rock star employee who was performing extremely well and as a reward, you promoted her/him to a different role/team. And, all of a sudden, this rock star employee is now struggling to deliver even on the basics.  This is a perfect example of the misalignment between team member’s passion and the core work. Employees sometimes end up accepting the promotion even though they might not be motivated to take on the role due to lack of growth opportunities in the area of their passion in the organization. The role of a leader is not just to reward / recognize the employee but <strong>REWARD / RECOGNIZE RIGHT</strong>. </span></p> <p>One of the people managers who used to be a part of my team a few years back, was having a hard time leading his team and his group struggled to deliver even on the basics. He had been with the organization for over 10 years and grew through the ranks to be a people manager. His track record was astonishing. As a programmer (Individual contributor), he had developed applications that gave us a competitive advantage in the market, delivering $xxxM to the bottomline. So, we rewarded him with a people manager role to lead a team.</p> <p>He didn’t have an option but to take it, we didn’t have any growth path / job ladders designed for him as a developer (Individual contributor) at this level. The only way he could reach to this level / compensation was by becoming a people manager.  A perfect example of “role fit” issue that we often run in to during internal promotions. Often, the only way for people to grow in an organization is by becoming a people manager which may not be everyone’s passion. This is a huge opportunity to build career ladders for employees to grow in their area of passion instead of force fitting them to areas that they may not get their energy from.</p> <p> </p> <p><span style="color: #000000;"><strong>3. Motivate & develop people passion:</strong> It’s also the role of the leader to connect different pieces of the role to the passion of the employee. Jake was an awesome team member and a leader. He was one of the best people managers we had in the team, super passionate about leadership and managing people. A very responsive individual but, for some reason, he just wouldn’t attend the required technical training in spite of several reminders from me. </span></p> <p><span style="color: #000000;">It turns out that Jake did not see a value in the technical training and felt that it was a waste of his time. We had a long talk and realized that attending the training and improving his technical skills may not be inline with his career goals or passion but would help him be a better coach to his team and a better manager. This helped Jake connect the areas that he didn’t see as his primary interest areas to his passion which was people management. Often, people need assistance in connecting their passion to key developmental areas to further improve on what they are passionate about.</span></p> <p><span style="color: #000000;">Aligning passion to the role also drives significant engagement and innovation. It’s the role of the leader to go above and beyond just managing people and identify, hire, develop and grow the right passion required to shape the future of the organziation.</span></p> <p><span style="color: #ff9900;"><a href="https://insights.btoes.com/balakarthik-venkataraman" style="color: #ff9900;"><strong>Visit Bala's Profile</strong></a></span></p> <p><em><strong>This post was originally published on Bala's site, <span style="color: #ff9900;"><a href="https://balakarthik.com/2016/07/06/manage-passion-not-people/" style="color: #ff9900;">balakarthik.com</a></span> </strong></em> </p> </div> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/manage-passion-not-people" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-01-20%2010.44.05.png" alt="Screenshot 2017-01-20 10.44.05.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="prose"> <p><span style="color: #000000;">Last week, I was at a conference in Dublin and one of the participants was articulating how she drives best-in-class performance with her team. The “AHA” moment for me was her quote on her leadership style. <strong>“I manage passion, not people”</strong>. One of the most powerful and thought provoking leadership quotes I have heard in a long time. The more I think about it, the more it resonates with me. I couldn’t stop thinking about the quote on my flight back and was able to connect some real life experiences / stories to the quote</span></p> <ol> <li><span style="color: #000000;">Hire the right <strong>PEOPLE</strong></span></li> <li><span style="color: #000000;">Align <strong>PEOPLE</strong> to the right roles</span></li> <li><span style="color: #000000;">Motivate and develop <strong>PEOPLE</strong></span></li> </ol> <p><span style="color: #000000;">This is what every leader strives for. The 3 key pillars of leading and making people succeed. Now, lets switch <strong>PEOPLE</strong> with <strong>PASSION</strong>!!!</span></p> <p><span style="color: #000000;"><strong></strong></span></p> <p><span style="color: #000000;">I think this gives a totally different perspective to leading teams and raises the bar for the people managers significantly, forcing one to think beyond and understand what an individual’s purpose and mission for their careers, connecting that to day-today work rather than just herding.</span></p> <p> </p> <p><span style="color: #000000;"><strong>1. Hire the right People Passion: </strong>One of the most critical roles of a leader in any organization is to hire right, there is no margin of error. During my HP days, we hired a product / technical trainer who came in with several years of experience being a technical trainer. She had an engineering degree that complimented her technical trainer experience. She did a great job in the interview and said all the right things and we thought she was a perfect fit for the technical trainer role. </span></p> <p><span style="color: #000000;">So, we hired her and she did do a decent job as the technical trainer, delivering on what was expected. A couple of quarters in, we were looking to hire a HR counsellor as a part of our wellness team and she was pretty quick to raise her hands and apply for the role. I was intrigued and wanted to understand why a technical trainer with multiple years of experience would want to become an HR counsellor! I have to say that, I was amazed with the passion she showed towards the role and how she has been doing the counseling / wellness work independently outside work for over a decade. For personal reasons, she couldn’t relocate outside of the area she was residing and the only opportunity that she could find to support her family was a technical trainer but her heart was in wellness / counseling throughout. </span></p> <p><span style="color: #000000;">We decided to give her a try and she transformed the wellness program and went on to become a senior leader in the wellness community in the organziation. The key to hiring is going beyond the paper resume and exploring the passion of the individual and finding a potential match between their passion and the role that you are trying to fill. Sometimes experience and qualifications alone might not lead you to the right person for the job.</span></p> <p> </p> <p><span style="color: #000000;"><strong>2. Align passion to the right roles:</strong> Have you ran in to a situation where you had an amazing rock star employee who was performing extremely well and as a reward, you promoted her/him to a different role/team. And, all of a sudden, this rock star employee is now struggling to deliver even on the basics.  This is a perfect example of the misalignment between team member’s passion and the core work. Employees sometimes end up accepting the promotion even though they might not be motivated to take on the role due to lack of growth opportunities in the area of their passion in the organization. The role of a leader is not just to reward / recognize the employee but <strong>REWARD / RECOGNIZE RIGHT</strong>. </span></p> <p>One of the people managers who used to be a part of my team a few years back, was having a hard time leading his team and his group struggled to deliver even on the basics. He had been with the organization for over 10 years and grew through the ranks to be a people manager. His track record was astonishing. As a programmer (Individual contributor), he had developed applications that gave us a competitive advantage in the market, delivering $xxxM to the bottomline. So, we rewarded him with a people manager role to lead a team.</p> <p>He didn’t have an option but to take it, we didn’t have any growth path / job ladders designed for him as a developer (Individual contributor) at this level. The only way he could reach to this level / compensation was by becoming a people manager.  A perfect example of “role fit” issue that we often run in to during internal promotions. Often, the only way for people to grow in an organization is by becoming a people manager which may not be everyone’s passion. This is a huge opportunity to build career ladders for employees to grow in their area of passion instead of force fitting them to areas that they may not get their energy from.</p> <p> </p> <p><span style="color: #000000;"><strong>3. Motivate & develop people passion:</strong> It’s also the role of the leader to connect different pieces of the role to the passion of the employee. Jake was an awesome team member and a leader. He was one of the best people managers we had in the team, super passionate about leadership and managing people. A very responsive individual but, for some reason, he just wouldn’t attend the required technical training in spite of several reminders from me. </span></p> <p><span style="color: #000000;">It turns out that Jake did not see a value in the technical training and felt that it was a waste of his time. We had a long talk and realized that attending the training and improving his technical skills may not be inline with his career goals or passion but would help him be a better coach to his team and a better manager. This helped Jake connect the areas that he didn’t see as his primary interest areas to his passion which was people management. Often, people need assistance in connecting their passion to key developmental areas to further improve on what they are passionate about.</span></p> <p><span style="color: #000000;">Aligning passion to the role also drives significant engagement and innovation. It’s the role of the leader to go above and beyond just managing people and identify, hire, develop and grow the right passion required to shape the future of the organziation.</span></p> <p><span style="color: #ff9900;"><a href="https://insights.btoes.com/balakarthik-venkataraman" style="color: #ff9900;"><strong>Visit Bala's Profile</strong></a></span></p> <p><em><strong>This post was originally published on Bala's site, <span style="color: #ff9900;"><a href="https://balakarthik.com/2016/07/06/manage-passion-not-people/" style="color: #ff9900;">balakarthik.com</a></span> </strong></em> </p> </div> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbusiness-transformation-operational-excellence%2Fmanage-passion-not-people&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Leadership Fri, 20 Jan 2017 10:48:17 GMT vbkarthik123@yahoo.com (Balakarthik Venkataramanan) https://insights.btoes.com/business-transformation-operational-excellence/manage-passion-not-people 2017-01-20T10:48:17Z Why Do Internal BPM Projects Fail? https://insights.btoes.com/business-transformation-operational-excellence/why-do-internal-bpm-projects-fail <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/why-do-internal-bpm-projects-fail" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-01-04%2021.55.17.png" alt="Screenshot 2017-01-04 21.55.17.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/why-do-internal-bpm-projects-fail" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-01-04%2021.55.17.png" alt="Screenshot 2017-01-04 21.55.17.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbusiness-transformation-operational-excellence%2Fwhy-do-internal-bpm-projects-fail&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> BPM Culture Strategy Execution Wed, 04 Jan 2017 21:58:40 GMT igotts@q9elements.com (Ian Gotts) https://insights.btoes.com/business-transformation-operational-excellence/why-do-internal-bpm-projects-fail 2017-01-04T21:58:40Z Five Killers of Corporate Culture https://insights.btoes.com/business-transformation-operational-excellence/five-killers-of-corporate-culture <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/five-killers-of-corporate-culture" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-01-03%2016.53.47.png" alt="Screenshot 2017-01-03 16.53.47.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="prose"> <p><span style="color: #000000;">There are so many <em>awesome</em> articles, graphs, and reports out there that speak to the importance of creating a healthy corporate culture (Quick note: the inaugural issue of our <em>Atrion</em> digital magazine is <strong>ALL </strong>about culture. Check it out <span style="color: #ff9900;"><strong><a href="https://www.joomag.com/en/newsstand/on-june-2015/0840936001431973524" style="color: #ff9900;">here</a></strong></span>!) For instance, did you know that according to a BambooHR study, the <span style="color: #ff9900;"><strong><a href="http://www.inc.com/graham-winfrey/5-reasons-employees-leave-their-jobs.html" style="color: #ff9900;">top five reasons employees</a></strong></span> quit their jobs are that:</span></p> <ul> <li><span style="color: #000000;">Their bosses don’t trust them</span></li> <li><span style="color: #000000;">They have differing thoughts of work expectations during time off</span></li> <li><span style="color: #000000;">They feel they have difficult coworkers</span></li> <li><span style="color: #000000;">Their bosses blame them for mistakes</span></li> <li><span style="color: #000000;">They feel their work environment is inflexible</span></li> </ul> <p><span style="color: #000000;">In other words, <strong>money</strong> isn’t even on this “deal breaker” list! Rather, these are all cultural problems.</span></p> <p><span style="color: #000000;">I’ve had the chance to speak to so many folks about this concept of culture, asking for their stories about building a healthy culture and getting to the bottom of what kills great culture. At one point or another, we have all come face to face with these corporate culture killers, even at the best companies.</span></p> <p><span style="color: #000000;"><strong>1.  Lack of Clarity</strong></span></p> <p><span style="color: #000000;">Most organizations and employees have an idea of where they want to go but they under-communicate their intended vision. Vision, if not well articulated, breeds uncertainty, stress, frustration and concern among employees. An organization without vision, or clear vision, is like trying to drive in a dense fog; everything slows down.</span></p> <p><span style="color: #000000;">Here at Atrion, for example, we have been implementing a standard IT service management framework called ITIL to improve our service delivery (<strong><span style="color: #ff9900;"><a href="http://blog.atrion.com/2014/11/the-system-crashed-the-business-didnt/" style="color: #ff9900;">more on that here</a></span></strong> by our SVP of Service Delivery Ken Brindamour). We have been educating our engineers and IT practitioners on the ITIL vernacular, the methodologies and the basic principles and practices. But, more importantly, we must impart the wisdom of “WHY” we care about this framework and how it helps our clients or we are left with a disconnected vision and lack of clarity.</span></p> <p><span style="color: #000000;">In our case, ITIL connects to our corporate vision to be a top 1 percent company because it allows us to standardize our processes so we can provide a consistent client experience.</span></p> <p><span style="color: #000000;">A lack of clarity can cause significant breaks in corporate culture. Confusion around vision can lead employees to question the company’s road map, leading to speculation, gossip and worry.</span></p> <p><span style="color: #000000;">To combat this culture killer, companies must put forth a clear vision, constantly communicate it and support an open environment for the exchange of ideas. If you’re looking for more about how to create compelling corporate vision, check out Chris Poe’s <span style="color: #ff9900;"><strong><a href="http://blog.atrion.com/2015/06/three-keys-to-creating-big-bang-vision-to-fuel-culture/" style="color: #ff9900;">latest blog</a></strong></span>, “Three Keys to Creating ‘Big Bang Vision’ to Fuel Culture.” (Teaser: Chris contends that to shape culture you need to create a “Big Bang Vision,” a concept that gathers an incredible amount of potential energy and then releases it in a very deliberate way.)</span></p> <p><span style="color: #000000;"><strong>2.  Micromanagement</strong></span></p> <p><span style="color: #000000;">Nothing kills culture faster than taking employees’ power away from them, which is the essence of micromanagement. You are essentially taking the most important asset in your organization, your people, and having them run on auto pilot. There is no quicker way to stifle innovation.</span></p> <p><span style="color: #000000;">The challenge businesses face today is that in order to produce desired results, they need consistency. Many times, people confuse the need for consistency with the need to micromanage to maintain these standards. The tendency to micromanage is great for a number of leaders because, quite simply, it’s often easier to give orders than to spend the time empowering individuals to live up to their potential.</span></p> <p><span style="color: #000000;">But you must<span style="color: #ff9900;"><strong> <a href="http://blog.atrion.com/2015/06/a-look-back-the-amazing-people-who-shaped-this-years-aos/" style="color: #ff9900;">invest in people</a></strong></span>, make them more knowledgeable and give them the tools —and confidence—to make better decisions. We all experience this process with our kids as they grow up. When they are young, we can micromanage them but at some point we have to give them the tools to manage on their own. The same must happen in the workplace.</span></p> <p><span style="color: #000000;">As a leader, you have to possess a fundamental belief in people. You need to believe that they are capable and that they can succeed. When I reflect on our recent AlwaysOn Symposium, in which we tasked members of our team to take the big stage to deliver powerful keynotes, I had 100 percent faith that they would <span style="color: #ff9900;"><strong><a href="http://blog.atrion.com/2015/06/a-look-back-the-amazing-people-who-shaped-this-years-aos/" style="color: #ff9900;">do an outstanding job</a></strong></span>. I never questioned whether they would succeed. Instead, I chose to believe in them. Believe in your team and they will achieve remarkable outcomes. But also if they struggle (or fail), understand that it’s OK.</span></p> <p><span style="color: #000000;"><strong>3.  Bureaucracy</strong></span></p> <p><span style="color: #000000;">Bureaucracy and micromanagement go hand-in-hand. We’ve all experienced the culture killer of bureaucracy, or when layers upon layers of management, approval and delegation come between us and our initiatives. In lean times, we see different levels of bureaucracy crop up. We may suddenly see employees who had been using corporate credit cards at their own discretion told that they now need approval before making a charge. Or we may observe added levels of approval being required for a simple administrative task.</span></p> <p><span style="color: #000000;">During these lean times, we need re-educate our teams to make better decisions in these new conditions as they will become the new normal. But instead, we often add on layers of bureaucracy, thereby stripping away their judgment.</span></p> <p><span style="color: #000000;">What’s more, when a business experiences a surge in growth and an upward trajectory, that growth can create a “Wild, Wild West” environment in which things happen faster than companies can absorb them. The way companies often counteract this momentum is to put more rules, policies, procedures and approvals in place.</span></p> <p><span style="color: #000000;">Too much bureaucracy leads to precious time being wasted. I’ve seen a lot of organizations—even ones I work with closely—that have great revenue-generating ideas originate on the front line that slowly wither. The idea gets passed along to various individuals who need to weigh in all along the chain of decision makers until the top link is reached. But by then the idea is no longer relevant or has morphed and is not the original concept that was presented. It’s because of this process that innovation gets killed.</span></p> <p><span style="color: #000000;">To counter this culture killer, we must lean in to each other’s ideas, embrace an open door policy and make responsible decisions in both lean and growth times—without incurring unnecessary levels of approvals and governance.</span></p> <p><span style="color: #000000;"><strong>4.  Big Egos</strong></span></p> <p><span style="color: #000000;">We come across big egos at all levels, from an entry-level worker bee to the CEO of a company. These individuals become the most important person in their worlds and, as a result, stop caring about others. They become bigger than the mission itself.</span></p> <p><span style="color: #000000;">When people are solely focused on making themselves better, they don’t pay attention to the people around them. In addition, they forget that the purpose of an assigned task is to make the company or the team better. At their core, I find that people with big egos generally have a high degree of insecurity. They are fearful of the solidity of their position so they constantly feel the need to come across as “bigger and badder” than they really are. These are the individuals who seldom demonstrate an attitude of gratitude, often take credit for the work of others and typically treat others poorly.</span></p> <p><span style="color: #000000;">But we need to stop these big egos from killing corporate culture. Our job becomes to remove our own personal ego to become humble. When you deal with egos, it’s an individual trait or characteristic; it’s not organizational. As leaders we have to not only spot our tendencies toward big egos ourselves, but we also have to encourage those around us to never lose sight of the corporate mission and our work toward a healthy, strong corporate culture.</span></p> <p><span style="color: #000000;"><strong>5.  Never Offering Praise</strong></span></p> <p><span style="color: #000000;">When you think about it, offering a kind word is one of the easiest things to do as a leader, colleague or teammate. So why don’t we especially those of us in leadership positions offer praise more often?</span></p> <p><span style="color: #000000;">I believe that in the business world, there are some myths or phobias that exist surrounding praise that are not properly founded. First, I don’t have enough time and, second, too much praise can be a bad thing. With regards to the latter, a number of managers will rely on the “if every player on the team gets a trophy” analogy—meaning if you dole out too many compliments, the value of a compliment is diminished. But if it’s <em>true meaningful praise,</em> you can never give too much of it.</span></p> <p><span style="color: #000000;">Look at Facebook as proof that we need validation every day. We crave “likes” and “comments” from our peers. We want to know that our thoughts, behaviors and opinions are accepted by others. This form of validation is what makes us connect to other people. Praise makes people believe they belong to the culture or to the team, and if they don’t receive the positive feedback they will begin to disengage with your company.</span></p> <p><span style="color: #000000;">So embrace an attitude of gratitude. Start small and offer praise yourself. Look at the work of others and find a way to offer meaningful, positive feedback. Then encourage others around you to do the same.</span></p> <p><span style="color: #000000;"><strong>Looking Forward</strong></span></p> <p><span style="color: #000000;">Employees may be quick to feel, or say, that a toxic work environment is not their problem. But it is their problem. As individuals, we all have a responsibility to help the culture stay intact and, if we see signs of these killers, we need to take action to address them in a positive way.</span></p> <p><span style="color: #000000;">I’d love to hear from you! What characteristics and behaviors do you think quickly kill corporate culture? How can we all support one another to put an end to toxic work environments? Let me know in the comments box below!</span></p> <p><span style="color: #ff9900;"><strong><a href="https://insights.btoes.com/business-transformation-operational-excellence/contributors/tim-hebert" style="color: #ff9900;">View Tim's Contributor Profile</a></strong></span></p> </div> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/five-killers-of-corporate-culture" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202017-01-03%2016.53.47.png" alt="Screenshot 2017-01-03 16.53.47.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="prose"> <p><span style="color: #000000;">There are so many <em>awesome</em> articles, graphs, and reports out there that speak to the importance of creating a healthy corporate culture (Quick note: the inaugural issue of our <em>Atrion</em> digital magazine is <strong>ALL </strong>about culture. Check it out <span style="color: #ff9900;"><strong><a href="https://www.joomag.com/en/newsstand/on-june-2015/0840936001431973524" style="color: #ff9900;">here</a></strong></span>!) For instance, did you know that according to a BambooHR study, the <span style="color: #ff9900;"><strong><a href="http://www.inc.com/graham-winfrey/5-reasons-employees-leave-their-jobs.html" style="color: #ff9900;">top five reasons employees</a></strong></span> quit their jobs are that:</span></p> <ul> <li><span style="color: #000000;">Their bosses don’t trust them</span></li> <li><span style="color: #000000;">They have differing thoughts of work expectations during time off</span></li> <li><span style="color: #000000;">They feel they have difficult coworkers</span></li> <li><span style="color: #000000;">Their bosses blame them for mistakes</span></li> <li><span style="color: #000000;">They feel their work environment is inflexible</span></li> </ul> <p><span style="color: #000000;">In other words, <strong>money</strong> isn’t even on this “deal breaker” list! Rather, these are all cultural problems.</span></p> <p><span style="color: #000000;">I’ve had the chance to speak to so many folks about this concept of culture, asking for their stories about building a healthy culture and getting to the bottom of what kills great culture. At one point or another, we have all come face to face with these corporate culture killers, even at the best companies.</span></p> <p><span style="color: #000000;"><strong>1.  Lack of Clarity</strong></span></p> <p><span style="color: #000000;">Most organizations and employees have an idea of where they want to go but they under-communicate their intended vision. Vision, if not well articulated, breeds uncertainty, stress, frustration and concern among employees. An organization without vision, or clear vision, is like trying to drive in a dense fog; everything slows down.</span></p> <p><span style="color: #000000;">Here at Atrion, for example, we have been implementing a standard IT service management framework called ITIL to improve our service delivery (<strong><span style="color: #ff9900;"><a href="http://blog.atrion.com/2014/11/the-system-crashed-the-business-didnt/" style="color: #ff9900;">more on that here</a></span></strong> by our SVP of Service Delivery Ken Brindamour). We have been educating our engineers and IT practitioners on the ITIL vernacular, the methodologies and the basic principles and practices. But, more importantly, we must impart the wisdom of “WHY” we care about this framework and how it helps our clients or we are left with a disconnected vision and lack of clarity.</span></p> <p><span style="color: #000000;">In our case, ITIL connects to our corporate vision to be a top 1 percent company because it allows us to standardize our processes so we can provide a consistent client experience.</span></p> <p><span style="color: #000000;">A lack of clarity can cause significant breaks in corporate culture. Confusion around vision can lead employees to question the company’s road map, leading to speculation, gossip and worry.</span></p> <p><span style="color: #000000;">To combat this culture killer, companies must put forth a clear vision, constantly communicate it and support an open environment for the exchange of ideas. If you’re looking for more about how to create compelling corporate vision, check out Chris Poe’s <span style="color: #ff9900;"><strong><a href="http://blog.atrion.com/2015/06/three-keys-to-creating-big-bang-vision-to-fuel-culture/" style="color: #ff9900;">latest blog</a></strong></span>, “Three Keys to Creating ‘Big Bang Vision’ to Fuel Culture.” (Teaser: Chris contends that to shape culture you need to create a “Big Bang Vision,” a concept that gathers an incredible amount of potential energy and then releases it in a very deliberate way.)</span></p> <p><span style="color: #000000;"><strong>2.  Micromanagement</strong></span></p> <p><span style="color: #000000;">Nothing kills culture faster than taking employees’ power away from them, which is the essence of micromanagement. You are essentially taking the most important asset in your organization, your people, and having them run on auto pilot. There is no quicker way to stifle innovation.</span></p> <p><span style="color: #000000;">The challenge businesses face today is that in order to produce desired results, they need consistency. Many times, people confuse the need for consistency with the need to micromanage to maintain these standards. The tendency to micromanage is great for a number of leaders because, quite simply, it’s often easier to give orders than to spend the time empowering individuals to live up to their potential.</span></p> <p><span style="color: #000000;">But you must<span style="color: #ff9900;"><strong> <a href="http://blog.atrion.com/2015/06/a-look-back-the-amazing-people-who-shaped-this-years-aos/" style="color: #ff9900;">invest in people</a></strong></span>, make them more knowledgeable and give them the tools —and confidence—to make better decisions. We all experience this process with our kids as they grow up. When they are young, we can micromanage them but at some point we have to give them the tools to manage on their own. The same must happen in the workplace.</span></p> <p><span style="color: #000000;">As a leader, you have to possess a fundamental belief in people. You need to believe that they are capable and that they can succeed. When I reflect on our recent AlwaysOn Symposium, in which we tasked members of our team to take the big stage to deliver powerful keynotes, I had 100 percent faith that they would <span style="color: #ff9900;"><strong><a href="http://blog.atrion.com/2015/06/a-look-back-the-amazing-people-who-shaped-this-years-aos/" style="color: #ff9900;">do an outstanding job</a></strong></span>. I never questioned whether they would succeed. Instead, I chose to believe in them. Believe in your team and they will achieve remarkable outcomes. But also if they struggle (or fail), understand that it’s OK.</span></p> <p><span style="color: #000000;"><strong>3.  Bureaucracy</strong></span></p> <p><span style="color: #000000;">Bureaucracy and micromanagement go hand-in-hand. We’ve all experienced the culture killer of bureaucracy, or when layers upon layers of management, approval and delegation come between us and our initiatives. In lean times, we see different levels of bureaucracy crop up. We may suddenly see employees who had been using corporate credit cards at their own discretion told that they now need approval before making a charge. Or we may observe added levels of approval being required for a simple administrative task.</span></p> <p><span style="color: #000000;">During these lean times, we need re-educate our teams to make better decisions in these new conditions as they will become the new normal. But instead, we often add on layers of bureaucracy, thereby stripping away their judgment.</span></p> <p><span style="color: #000000;">What’s more, when a business experiences a surge in growth and an upward trajectory, that growth can create a “Wild, Wild West” environment in which things happen faster than companies can absorb them. The way companies often counteract this momentum is to put more rules, policies, procedures and approvals in place.</span></p> <p><span style="color: #000000;">Too much bureaucracy leads to precious time being wasted. I’ve seen a lot of organizations—even ones I work with closely—that have great revenue-generating ideas originate on the front line that slowly wither. The idea gets passed along to various individuals who need to weigh in all along the chain of decision makers until the top link is reached. But by then the idea is no longer relevant or has morphed and is not the original concept that was presented. It’s because of this process that innovation gets killed.</span></p> <p><span style="color: #000000;">To counter this culture killer, we must lean in to each other’s ideas, embrace an open door policy and make responsible decisions in both lean and growth times—without incurring unnecessary levels of approvals and governance.</span></p> <p><span style="color: #000000;"><strong>4.  Big Egos</strong></span></p> <p><span style="color: #000000;">We come across big egos at all levels, from an entry-level worker bee to the CEO of a company. These individuals become the most important person in their worlds and, as a result, stop caring about others. They become bigger than the mission itself.</span></p> <p><span style="color: #000000;">When people are solely focused on making themselves better, they don’t pay attention to the people around them. In addition, they forget that the purpose of an assigned task is to make the company or the team better. At their core, I find that people with big egos generally have a high degree of insecurity. They are fearful of the solidity of their position so they constantly feel the need to come across as “bigger and badder” than they really are. These are the individuals who seldom demonstrate an attitude of gratitude, often take credit for the work of others and typically treat others poorly.</span></p> <p><span style="color: #000000;">But we need to stop these big egos from killing corporate culture. Our job becomes to remove our own personal ego to become humble. When you deal with egos, it’s an individual trait or characteristic; it’s not organizational. As leaders we have to not only spot our tendencies toward big egos ourselves, but we also have to encourage those around us to never lose sight of the corporate mission and our work toward a healthy, strong corporate culture.</span></p> <p><span style="color: #000000;"><strong>5.  Never Offering Praise</strong></span></p> <p><span style="color: #000000;">When you think about it, offering a kind word is one of the easiest things to do as a leader, colleague or teammate. So why don’t we especially those of us in leadership positions offer praise more often?</span></p> <p><span style="color: #000000;">I believe that in the business world, there are some myths or phobias that exist surrounding praise that are not properly founded. First, I don’t have enough time and, second, too much praise can be a bad thing. With regards to the latter, a number of managers will rely on the “if every player on the team gets a trophy” analogy—meaning if you dole out too many compliments, the value of a compliment is diminished. But if it’s <em>true meaningful praise,</em> you can never give too much of it.</span></p> <p><span style="color: #000000;">Look at Facebook as proof that we need validation every day. We crave “likes” and “comments” from our peers. We want to know that our thoughts, behaviors and opinions are accepted by others. This form of validation is what makes us connect to other people. Praise makes people believe they belong to the culture or to the team, and if they don’t receive the positive feedback they will begin to disengage with your company.</span></p> <p><span style="color: #000000;">So embrace an attitude of gratitude. Start small and offer praise yourself. Look at the work of others and find a way to offer meaningful, positive feedback. Then encourage others around you to do the same.</span></p> <p><span style="color: #000000;"><strong>Looking Forward</strong></span></p> <p><span style="color: #000000;">Employees may be quick to feel, or say, that a toxic work environment is not their problem. But it is their problem. As individuals, we all have a responsibility to help the culture stay intact and, if we see signs of these killers, we need to take action to address them in a positive way.</span></p> <p><span style="color: #000000;">I’d love to hear from you! What characteristics and behaviors do you think quickly kill corporate culture? How can we all support one another to put an end to toxic work environments? Let me know in the comments box below!</span></p> <p><span style="color: #ff9900;"><strong><a href="https://insights.btoes.com/business-transformation-operational-excellence/contributors/tim-hebert" style="color: #ff9900;">View Tim's Contributor Profile</a></strong></span></p> </div> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbusiness-transformation-operational-excellence%2Ffive-killers-of-corporate-culture&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Leadership Tue, 03 Jan 2017 16:55:57 GMT charlotte.kelly@proqis.com (Tim Hebert) https://insights.btoes.com/business-transformation-operational-excellence/five-killers-of-corporate-culture 2017-01-03T16:55:57Z Why Oil & Gas companies must plan for low-probability, high-impact events https://insights.btoes.com/why-oil-gas-companies-must-plan-for-low-probability-high-impact-events <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/why-oil-gas-companies-must-plan-for-low-probability-high-impact-events" title="" class="hs-featured-image-link"> <img src="http://www.wilsonperumal.com/blog/wp-content/uploads/A-strong-company-culture-is-crucial-to-adapting-to-unforeseen-hazards-_16001461_40031501_0_14104698_500-300x200.jpg" alt="A strong company culture is crucial to adapting to unforeseen hazards. " class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #000000;">As particularly complex organizations, oil andgas companies face a number of unique operational hazards, from day-to-day safety risks to higher-level marketplace concerns. <a href="http://www.wilsonperumal.com/blog/wp-content/uploads/A-strong-company-culture-is-crucial-to-adapting-to-unforeseen-hazards-_16001461_40031501_0_14104698_500.jpg" style="color: #000000;"></a>To insulate themselves from these threats, many businesses engage in “risk management” practices that prepare them to mitigate the industry’s most common issues. As common a priority as it is, however, risk management cannot protect oil and gas companies from catastrophic events that could bring business to a screeching halt.</span></p> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/why-oil-gas-companies-must-plan-for-low-probability-high-impact-events" title="" class="hs-featured-image-link"> <img src="http://www.wilsonperumal.com/blog/wp-content/uploads/A-strong-company-culture-is-crucial-to-adapting-to-unforeseen-hazards-_16001461_40031501_0_14104698_500-300x200.jpg" alt="A strong company culture is crucial to adapting to unforeseen hazards. " class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="color: #000000;">As particularly complex organizations, oil andgas companies face a number of unique operational hazards, from day-to-day safety risks to higher-level marketplace concerns. <a href="http://www.wilsonperumal.com/blog/wp-content/uploads/A-strong-company-culture-is-crucial-to-adapting-to-unforeseen-hazards-_16001461_40031501_0_14104698_500.jpg" style="color: #000000;"></a>To insulate themselves from these threats, many businesses engage in “risk management” practices that prepare them to mitigate the industry’s most common issues. As common a priority as it is, however, risk management cannot protect oil and gas companies from catastrophic events that could bring business to a screeching halt.</span></p> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fwhy-oil-gas-companies-must-plan-for-low-probability-high-impact-events&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Oil and Gas Mon, 19 Dec 2016 21:10:09 GMT cseifert@wilsonperumal.com (Chris Seifert) https://insights.btoes.com/why-oil-gas-companies-must-plan-for-low-probability-high-impact-events 2016-12-19T21:10:09Z INFOGRAPHIC: 5 Trends Shaping Safety Culture Management https://insights.btoes.com/business-transformation-operational-excellence/infographic-5-trends-shaping-safety-culture-management <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/infographic-5-trends-shaping-safety-culture-management" title="" class="hs-featured-image-link"> <img src="http://media.wilsonperumal.com/media/eaf6885c-9478-4a13-8710-ca8643fb351d/img/1492/14132558.jpg" alt="INFOGRAPHIC: 5 Trends Shaping Safety Culture Management" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><em><strong><span style="color: #808080;">Safety Culture Management is now under a magnifying lense from HR Management. Courtesy of <span style="color: #ff9900;"><a href="http://www.wilsonperumal.com/index.php" style="color: #ff9900;">Wilson Perumal & Company</a></span>, here are the key trends and best practises shaping this culture, including Company wide buy-ins, Principles of Operational Discipline, Continuous Improvement and more. To learn more about these triends, download '</span></strong><span style="color: #ff9900;"><a href="https://insights.btoes.com/business-transformation-operational-excellence/creating-a-culture-of-operational-excellence-discipline-that-leads-to-operational-excellence" style="color: #ff9900;"><strong>Creating a Culture of Operational Discipline that leads to Operational Excellence</strong></a></span>'<span style="color: #808080;"><strong>, free on Insights now.</strong></span></em></p> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellence/infographic-5-trends-shaping-safety-culture-management" title="" class="hs-featured-image-link"> <img src="http://media.wilsonperumal.com/media/eaf6885c-9478-4a13-8710-ca8643fb351d/img/1492/14132558.jpg" alt="INFOGRAPHIC: 5 Trends Shaping Safety Culture Management" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><em><strong><span style="color: #808080;">Safety Culture Management is now under a magnifying lense from HR Management. Courtesy of <span style="color: #ff9900;"><a href="http://www.wilsonperumal.com/index.php" style="color: #ff9900;">Wilson Perumal & Company</a></span>, here are the key trends and best practises shaping this culture, including Company wide buy-ins, Principles of Operational Discipline, Continuous Improvement and more. To learn more about these triends, download '</span></strong><span style="color: #ff9900;"><a href="https://insights.btoes.com/business-transformation-operational-excellence/creating-a-culture-of-operational-excellence-discipline-that-leads-to-operational-excellence" style="color: #ff9900;"><strong>Creating a Culture of Operational Discipline that leads to Operational Excellence</strong></a></span>'<span style="color: #808080;"><strong>, free on Insights now.</strong></span></em></p> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbusiness-transformation-operational-excellence%2Finfographic-5-trends-shaping-safety-culture-management&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Operational Excellence Infographic Manufacturing Fri, 16 Dec 2016 14:18:00 GMT charlotte.kelly@proqis.com (BTOES Insights Official) https://insights.btoes.com/business-transformation-operational-excellence/infographic-5-trends-shaping-safety-culture-management 2016-12-16T14:18:00Z Finding a "Real" Lean Culture Just by Caring https://insights.btoes.com/business-transformation-operational-excellencefinding-a-real-lean-culture-just-by-caring <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellencefinding-a-real-lean-culture-just-by-caring" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202016-12-13%2021.28.37.png" alt="Screenshot 2016-12-13 21.28.37.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="prose"> <p><span style="color: #000000;">I had a colleague this past week suggest I read this book they'd stumbled upon 'cause apparently, "This guy sounds just like you!".</span></p> <p><span style="color: #000000;">The book is titled</span> <span style="color: #ff9900;"><strong><a href="http://www.amazon.com/Everybody-Matters-Extraordinary-Caring-People/dp/1591847796" style="color: #ff9900;">"Everybody MATTERS, The Extraordinary Power of Caring for Your PEOPLE Like FAMILY"</a></strong></span>, <span style="color: #000000;">written by</span> <span style="color: #ff9900;"><strong><a href="https://www.linkedin.com/profile/view?id=AAkAABkODHcBEjAgTYWSLmq83gxkbMybX3eY2hM&authType=NAME_SEARCH&authToken=7k_R&locale=en_US&trk=tyah&trkInfo=clickedVertical%3Amynetwork%2CclickedEntityId%3A420351095%2CauthType%3ANAME_SEARCH%2Cidx%3A1-1-1%2CtarId%3A1445989908968%2Ctas%3ABob%20Ch" style="color: #ff9900;">Bob Chapman</a></strong></span>, <span style="color: #000000;">CEO and Chairman at Barry-Wehmiller Companies, Inc.</span></p> <p><span style="color: #000000;">Indeed I did.</span></p> <p><span style="color: #000000;"><em>PS to that colleague - I HOPE, I sound even remotely close to Bob when I speak - as this story is downright inspiring to me.</em></span></p> <p><span style="color: #000000;">I'd heard of the Barry-Wehmiller company before, having grown up in southern Illinois, it's a pretty familiar name to those close to the St. Louis metro area.  But honestly - I had no idea that Barry-Wehmiller had so wholeheartedly embraced a philosophy of management that <em>should</em> be what lean managers strive for.</span></p> <p><span style="color: #000000;">The only part of the book that bothered me was the point in the book when they decide to adapt lean methods into their culture...</span></p> <blockquote> <span style="color: #000000;">"We scheduled a kickoff meeting in Green Bay with a group of senior leaders to learn about Lean and begin our continuous-improvement journey. On the first afternoon, a consultant gave an opening presentation on Lean. After forty-five minutes, I stood up and walked out of the room in frustration.  The presentation was all about justifying bringing Lean tools into an organization because they help add to the bottom line and get more out of people. The presenter actually said these words, "This will help you get more out of people." That's when I left the room...</span> </blockquote> <blockquote> <span style="color: #000000;">...With fire in my voice, I said, "Brian, we are never going to have a Lean journey like that in our organization.  We are not going to suck the life out of people and take advantage of them in that way. We are going to build a Lean culture focused on people or we're not going to do it at all."</span> </blockquote> <p><span style="color: #000000;">First,  bravo Mr. Chapman for being principled enough to follow your own compass.  Second, I'm very sorry that was the "lean" you were introduced to.  I find it ironic and sad that Bob Chapman had to build a "Lean Culture focused on people" as if it were something new and different. </span></p> <p><span style="color: #000000;">Ironic because, had Bob gone to Toyota to learn the Toyota Production System he'd have found that's exactly what real lean is. Maybe not in the exact same way they've found to make it work at Barry-Wehmiller, but certainly within the same spirit.</span></p> <p><span style="color: #000000;">A real lean consultant would have known that:</span></p> <p><span style="color: #000000;">The Toyota Way is rooted in the concept of "Respect for People" and would never:</span></p> <ul> <li><span style="color: #000000;">overburden employees</span></li> <li><span style="color: #000000;">create an environment of fear</span></li> <li><span style="color: #000000;">think of people as "heads" or "variable resources"</span></li> </ul> <p><span style="color: #000000;">Real lean knows that you cannot truly have continuous improvement, everywhere, all the time IF you don't respect people as people. </span></p> <p><span style="color: #000000;">Real lean knows that the best way to build / show respect for people is to trust them, listen to them, guide them, thereby - building better people.</span></p> <p><span style="color: #000000;">In this way, people are not a variable cost you want to flex up and down - but a fixed cost, or even a capital investment that continues to appreciate.  Like a chunk of gold, that will increase in mass if you only appreciate it - or shrink if you ignore it.</span></p> <p><span style="color: #000000;">Bob may not have gone to Toyota, but according to his book he did meet with Jim Womack of the Lean Enterprise Institute.  Poor Jim Womack even laments:</span></p> <blockquote> <span style="color: #000000;">"Bob, I can't believe I wrote this book that's been around the world, that a huge number of organizations in the country are embracing...I can't believe it hasn't changed the world"</span> </blockquote> <p><span style="color: #000000;">What does this say about us?  What does it say that you can't almost hear the angst in Jim Womack's voice about the undelivered potential of this alternative way of management?  </span></p> <p><span style="color: #000000;">You can practically hear Jim thinking, "How many times do we have to say this?"</span></p> <p><span style="color: #000000;">So many <em>say</em> they're lean consultants, OpEx professionals, etc...but why is it so rare to find a leader that can actually practice it?  </span></p> <p><span style="color: #000000;">(let's be honest here...it's very, very, VERY rare.)</span></p> <p><span style="color: #000000;">There's also a section of the book detailing how they weathered the financial crash of 2008, asking all employees to share in the burden - rather than having a layoff and catastrophically impacting a few.</span></p> <p><span style="color: #000000;">This hit close to home for me - as the company I worked for at the time - did nearly the same thing.  We did it a little differently, a single week at a time per month and we focused it on salary ranks rather than hourly (as well as giving up all bonuses and merit increases) but it was a similar strategy.  </span></p> <p><span style="color: #000000;">Why would an organization do this?  I explained this to another colleague a couple weeks ago:</span></p> <p><span style="color: #000000;">"Our clients don't care how great you did this year...or how great a team did, or a division...they see us as one company, one team.  It's about time we thought of ourselves that way..."</span></p> <p><span style="color: #000000;">Business organizations don't get to succeed or fail in silos in the real world.  This is a team sport - and good teams pick up the slack for a injured member.</span></p> <p><span style="color: #000000;"> Bob Chapman and Barry-Wehmiller should be proud of what they're trying to do, the lives they've impacted, and those they might yet inspire to.  I'm sure things aren't perfect, no company ever is.  But if Bob is half as sincere as he comes across in this book, and they keep trying - they have a bright future ahead of them.</span></p> </div> <div class="hs-featured-image-wrapper"> <a href="https://insights.btoes.com/business-transformation-operational-excellencefinding-a-real-lean-culture-just-by-caring" title="" class="hs-featured-image-link"> <img src="https://insights.btoes.com/hubfs/Screenshot%202016-12-13%2021.28.37.png" alt="Screenshot 2016-12-13 21.28.37.png" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <div class="prose"> <p><span style="color: #000000;">I had a colleague this past week suggest I read this book they'd stumbled upon 'cause apparently, "This guy sounds just like you!".</span></p> <p><span style="color: #000000;">The book is titled</span> <span style="color: #ff9900;"><strong><a href="http://www.amazon.com/Everybody-Matters-Extraordinary-Caring-People/dp/1591847796" style="color: #ff9900;">"Everybody MATTERS, The Extraordinary Power of Caring for Your PEOPLE Like FAMILY"</a></strong></span>, <span style="color: #000000;">written by</span> <span style="color: #ff9900;"><strong><a href="https://www.linkedin.com/profile/view?id=AAkAABkODHcBEjAgTYWSLmq83gxkbMybX3eY2hM&authType=NAME_SEARCH&authToken=7k_R&locale=en_US&trk=tyah&trkInfo=clickedVertical%3Amynetwork%2CclickedEntityId%3A420351095%2CauthType%3ANAME_SEARCH%2Cidx%3A1-1-1%2CtarId%3A1445989908968%2Ctas%3ABob%20Ch" style="color: #ff9900;">Bob Chapman</a></strong></span>, <span style="color: #000000;">CEO and Chairman at Barry-Wehmiller Companies, Inc.</span></p> <p><span style="color: #000000;">Indeed I did.</span></p> <p><span style="color: #000000;"><em>PS to that colleague - I HOPE, I sound even remotely close to Bob when I speak - as this story is downright inspiring to me.</em></span></p> <p><span style="color: #000000;">I'd heard of the Barry-Wehmiller company before, having grown up in southern Illinois, it's a pretty familiar name to those close to the St. Louis metro area.  But honestly - I had no idea that Barry-Wehmiller had so wholeheartedly embraced a philosophy of management that <em>should</em> be what lean managers strive for.</span></p> <p><span style="color: #000000;">The only part of the book that bothered me was the point in the book when they decide to adapt lean methods into their culture...</span></p> <blockquote> <span style="color: #000000;">"We scheduled a kickoff meeting in Green Bay with a group of senior leaders to learn about Lean and begin our continuous-improvement journey. On the first afternoon, a consultant gave an opening presentation on Lean. After forty-five minutes, I stood up and walked out of the room in frustration.  The presentation was all about justifying bringing Lean tools into an organization because they help add to the bottom line and get more out of people. The presenter actually said these words, "This will help you get more out of people." That's when I left the room...</span> </blockquote> <blockquote> <span style="color: #000000;">...With fire in my voice, I said, "Brian, we are never going to have a Lean journey like that in our organization.  We are not going to suck the life out of people and take advantage of them in that way. We are going to build a Lean culture focused on people or we're not going to do it at all."</span> </blockquote> <p><span style="color: #000000;">First,  bravo Mr. Chapman for being principled enough to follow your own compass.  Second, I'm very sorry that was the "lean" you were introduced to.  I find it ironic and sad that Bob Chapman had to build a "Lean Culture focused on people" as if it were something new and different. </span></p> <p><span style="color: #000000;">Ironic because, had Bob gone to Toyota to learn the Toyota Production System he'd have found that's exactly what real lean is. Maybe not in the exact same way they've found to make it work at Barry-Wehmiller, but certainly within the same spirit.</span></p> <p><span style="color: #000000;">A real lean consultant would have known that:</span></p> <p><span style="color: #000000;">The Toyota Way is rooted in the concept of "Respect for People" and would never:</span></p> <ul> <li><span style="color: #000000;">overburden employees</span></li> <li><span style="color: #000000;">create an environment of fear</span></li> <li><span style="color: #000000;">think of people as "heads" or "variable resources"</span></li> </ul> <p><span style="color: #000000;">Real lean knows that you cannot truly have continuous improvement, everywhere, all the time IF you don't respect people as people. </span></p> <p><span style="color: #000000;">Real lean knows that the best way to build / show respect for people is to trust them, listen to them, guide them, thereby - building better people.</span></p> <p><span style="color: #000000;">In this way, people are not a variable cost you want to flex up and down - but a fixed cost, or even a capital investment that continues to appreciate.  Like a chunk of gold, that will increase in mass if you only appreciate it - or shrink if you ignore it.</span></p> <p><span style="color: #000000;">Bob may not have gone to Toyota, but according to his book he did meet with Jim Womack of the Lean Enterprise Institute.  Poor Jim Womack even laments:</span></p> <blockquote> <span style="color: #000000;">"Bob, I can't believe I wrote this book that's been around the world, that a huge number of organizations in the country are embracing...I can't believe it hasn't changed the world"</span> </blockquote> <p><span style="color: #000000;">What does this say about us?  What does it say that you can't almost hear the angst in Jim Womack's voice about the undelivered potential of this alternative way of management?  </span></p> <p><span style="color: #000000;">You can practically hear Jim thinking, "How many times do we have to say this?"</span></p> <p><span style="color: #000000;">So many <em>say</em> they're lean consultants, OpEx professionals, etc...but why is it so rare to find a leader that can actually practice it?  </span></p> <p><span style="color: #000000;">(let's be honest here...it's very, very, VERY rare.)</span></p> <p><span style="color: #000000;">There's also a section of the book detailing how they weathered the financial crash of 2008, asking all employees to share in the burden - rather than having a layoff and catastrophically impacting a few.</span></p> <p><span style="color: #000000;">This hit close to home for me - as the company I worked for at the time - did nearly the same thing.  We did it a little differently, a single week at a time per month and we focused it on salary ranks rather than hourly (as well as giving up all bonuses and merit increases) but it was a similar strategy.  </span></p> <p><span style="color: #000000;">Why would an organization do this?  I explained this to another colleague a couple weeks ago:</span></p> <p><span style="color: #000000;">"Our clients don't care how great you did this year...or how great a team did, or a division...they see us as one company, one team.  It's about time we thought of ourselves that way..."</span></p> <p><span style="color: #000000;">Business organizations don't get to succeed or fail in silos in the real world.  This is a team sport - and good teams pick up the slack for a injured member.</span></p> <p><span style="color: #000000;"> Bob Chapman and Barry-Wehmiller should be proud of what they're trying to do, the lives they've impacted, and those they might yet inspire to.  I'm sure things aren't perfect, no company ever is.  But if Bob is half as sincere as he comes across in this book, and they keep trying - they have a bright future ahead of them.</span></p> </div> <img src="https://track.hubspot.com/__ptq.gif?a=480025&k=14&r=https%3A%2F%2Finsights.btoes.com%2Fbusiness-transformation-operational-excellencefinding-a-real-lean-culture-just-by-caring&bu=https%253A%252F%252Finsights.btoes.com&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Culture Lean Six Sigma Thu, 15 Dec 2016 15:30:00 GMT nick.ruhmann@nationalfloodservices.com (Nick Ruhmann) https://insights.btoes.com/business-transformation-operational-excellencefinding-a-real-lean-culture-just-by-caring 2016-12-15T15:30:00Z