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The Global State of Operational Excellence:
Critical Challenges & Future Trends

130 pages of the most comprehensive study of critical challenges and future trends within Operational Excellence.



What is Digital Transformation Strategy

What is Digital Transformation?

Put simply, digital transformation is the umbrella term used to describe the change businesses, governments and most all organizations are undergoing as they adapt to the rapidly growing use of technology, applications, and the internet.

The unprecedented impact of the Digital Revolution in recent decades has prompted the need for businesses in particular to compete for the upper hand by taking advantage of technology such as Artificial Intelligence, Robotics, and the cloud.

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 Successful Operational Excellence examples case study

Enabling Digital Business Transformation with Enterprise-wide Process Modeling

White Paper, Sponsored by Signavio

Today’s digital world creates a new change imperative.

Businesses, government entities, and non-government organizations everywhere struggle with the pace, volume, and complexity of change. As a result, vast resources are wasted by multiple groups within the same organization all responding to the same change in isolation. 

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Digital Business Transformation

Transformation is fundamentally about change, and much like other areas of Business Transformation, the foundation of digital business transformation lies in organizational change.

Digital Business Transformation

digital competence  digital usage → digital transformation

Digital Business Transformation is generally considered to be the third stage in embracing digital technologies. To truly compete in the modern marketplace, the use of digital tehcnologies must be absolutely optimized, embraced and used naturally throughout the organization. Examples of organizations that are coming to dominate their industry through the impact of embracing digital transformation can be seen in the cases of mostly tech companies, such as Google and Amazon.

There are hundreds of ways in which digital transformation can manifest, but some of the most notable and widely used technologies include:

  • Artificial Intelligence
  • Robotics
  • Process Automation
  • Data Processing
  • Social Media
  • CRM
  • Mobile Applications
  • Big Data
  • The Internet of Things
  • Cloud Computing

Undertaking Digital Transformation Strategy: What does it take?

A digital transformation journey needs a staged approach, with a clear roadmap, involving a variety of stakeholders from the C-level to the grass roots, a strong culture of innovation, beyond silos and internal/external limitations.

A digital transformation roadmap should take into account the fact that end goals will continue to move and shift. Organizations must always bear in mind, after all, that digital transformation is, by nature, an ongoing journey, as is change and digital innovation.


Digital Transformation Resources

What is Operational excellence? Digital Transformation Strategy


The World of Business Transformation

A Business Transformation Paper by BPM Expert Paul Harmon, BPTrends, Signavio

Transformation is the current name being given to business process improvement efforts. As the term has become popular, authors have described many different kinds of transformation efforts. This downloadable white paper focuses on Digital & Cognitive Business Transformation.

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Business Process Management - Digital Business Transformation 


The Value Switch For Digitalization Initiatives: Business Process Management

Dr. Mathias Kirchmer, Peter Franz, Alexander Lotterer, Yvonne Antonuuci & Sigifredo Laengle

Results of a Global Research study of 250+ Organizations from BPM-D, Widener University & Universidad de Chile.

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The Process of Process Management: Strategy Execution in a Digital World

The Process of Process Management: Strategy Execution in a Digital World

Dr. Mathias Kirchmer & Peter Franz

Organizations need to execute their strategy systematically and deal proactively with our “digital world”. In effect, they must know how and when to modify or enhance their business processes, which processes are best candidates for intervention, and how to move rapidly from strategy to execution.

That’s where the Business Process Management-Discipline (BPM-Discipline) helps. The BPM-Discipline has become the “Strategy Execution Engine” of an organization...

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Operational Excellence examples


The Value of a Modern Approach to BPM

MWD Advisors, sponsored by Signavio

Today’s digital world creates a new change imperative

This ‘digital shift’ is creating a completely new business context for change than the one that most organisations are used to, or configured to deal with. The result of this new business context is that change programmes need to have broader scopes, and they need to deliver results in new ways...

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