--- title: It’s Time for SMBs to implement Operational Excellence themselves description: "Read this article 'It’s Time for SMBs to implement Operational Excellence themselves' by Mark Rehn on the 'Research Report 2018/19 - The Global State of Operational Excellence: Critical Challenges & Future Trends'. Download the full report now!" image: https://insights.btoes.com/hubfs/Mark%20Rehn-1.png --- - [**PRO**QIS.com](https://www.proqis.com/) - [**PRO**QIS DIGITAL](http://www.proqisdigital.com/) - [**Careers PRO**QIS.com](https://proqis.com/careers) - [Get in Touch](http://proqis.com/contact) - [BTOES Annual Conference](http://btoes.com/) - [Follow us @BTOESInsights](https://twitter.com/BTOESInsights) - - - - [BTOESInsights](https://twitter.com/BTOESInsights) [![Subscribe](https://no-cache.hubspot.com/cta/default/480025/5d873dce-ed40-4bb4-a155-8f9b6a7167d5.png)](https://cta-redirect.hubspot.com/cta/redirect/480025/5d873dce-ed40-4bb4-a155-8f9b6a7167d5) - [Home](https://insights.btoes.com) - [BTOES Annual Flagship Conference](https://btoes.com/home) - [BTOES Awards](https://btoesawards.com/) [![](https://insights.btoes.com/hubfs/BTOES%20top%20banner-1.png)](https://btoes.com/) [![](https://insights.btoes.com/hubfs/BTOES%20Awards%20top%20banner.png)](https://btoesawards.com/) ## Featured Sponsors ![](https://insights.btoes.com/hubfs/60-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-08-19T142514.037.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131219.141.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131325.986.png) ![](https://insights.btoes.com/hubfs/1-Feb-09-2022-09-01-22-17-AM-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-22T144513.046-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-21T211743.197-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-02T222914.769.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-03T184933.616-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-07T234356.133-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-11T142106.586.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-19T143208.138-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-13T111448.224.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-07-19T185928.223-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-24T115149.013.png) ![](https://insights.btoes.com/hubfs/1-Sep-02-2022-11-30-15-50-AM.png) ![](https://insights.btoes.com/hubfs/2-Sep-02-2022-11-30-25-45-AM.png) ![](https://insights.btoes.com/hubfs/3-Sep-02-2022-11-30-31-60-AM.png) ![](https://insights.btoes.com/hubfs/4-Sep-02-2022-11-30-38-75-AM.png) ![](https://insights.btoes.com/hubfs/5-Sep-02-2022-11-30-44-52-AM.png) ![](https://insights.btoes.com/hubfs/6-Sep-02-2022-11-30-51-40-AM.png) ![](https://insights.btoes.com/hubfs/7-Sep-02-2022-11-31-00-01-AM.png) ![](https://insights.btoes.com/hubfs/8-Sep-02-2022-11-31-07-11-AM.png) ![](https://insights.btoes.com/hubfs/9-Sep-02-2022-11-31-13-66-AM.png) ![](https://insights.btoes.com/hubfs/10-Sep-02-2022-11-31-20-10-AM.png) ![](https://insights.btoes.com/hubfs/11-Sep-02-2022-11-31-26-16-AM.png) ![](https://insights.btoes.com/hubfs/12-Sep-02-2022-11-31-32-40-AM.png) ![](https://insights.btoes.com/hubfs/13-Sep-02-2022-11-31-39-45-AM.png) ![](https://insights.btoes.com/hubfs/14-Sep-02-2022-11-31-46-46-AM.png) ![](https://insights.btoes.com/hubfs/15-Sep-02-2022-11-31-53-27-AM.png) ![](https://insights.btoes.com/hubfs/16-Sep-02-2022-11-31-59-34-AM.png) ![](https://insights.btoes.com/hubfs/17-Sep-02-2022-11-32-21-45-AM.png) ![](https://insights.btoes.com/hubfs/18-Sep-02-2022-11-32-26-80-AM.png) ![](https://insights.btoes.com/hubfs/19-Sep-02-2022-11-33-44-16-AM.png) ![](https://insights.btoes.com/hubfs/20-Sep-02-2022-11-33-52-30-AM.png) ![](https://insights.btoes.com/hubfs/21-Sep-02-2022-11-33-58-70-AM.png) ![](https://insights.btoes.com/hubfs/22-Sep-02-2022-11-34-03-84-AM.png) ![](https://insights.btoes.com/hubfs/23-Sep-02-2022-11-34-08-90-AM.png) ![](https://insights.btoes.com/hubfs/24-Sep-02-2022-11-34-14-42-AM.png) ![](https://insights.btoes.com/hubfs/25-Sep-02-2022-11-34-20-42-AM.png) ![](https://insights.btoes.com/hubfs/26-Sep-02-2022-11-34-26-05-AM.png) ![](https://insights.btoes.com/hubfs/27-Sep-02-2022-11-34-31-47-AM.png) ![](https://insights.btoes.com/hubfs/28-Sep-02-2022-11-34-37-12-AM.png) [![Mark Rehn](https://insights.btoes.com/hubfs/Research%20Report%202018-19/Mark%20Rehn.jpeg)](https://insights.btoes.com/author/mark-rehn) By [Mark Rehn](https://insights.btoes.com/author/mark-rehn) December 11, 2018 ## [It’s Time for SMBs to implement Operational Excellence themselves](https://insights.btoes.com/research-report-2018/19-its-time-for-smbs-to-implement-operational-excellence-themselves)   [Change Management](https://insights.btoes.com/topic/change-management) [Continuous Improvement](https://insights.btoes.com/topic/continuous-improvement) [Operational Excellence](https://insights.btoes.com/topic/operational-excellence) [Lean Six Sigma](https://insights.btoes.com/topic/lean-six-sigma) [Business Transformation](https://insights.btoes.com/topic/business-transformation) [Business Excellence](https://insights.btoes.com/topic/business-excellence) [Lean](https://insights.btoes.com/topic/lean) [Process Improvement](https://insights.btoes.com/topic/process-improvement) [Enterprise Excellence](https://insights.btoes.com/topic/enterprise-excellence) [Business Improvement](https://insights.btoes.com/topic/business-improvement) [Process Management](https://insights.btoes.com/topic/process-management) [Lean Enterprise](https://insights.btoes.com/topic/lean-enterprise) [Capability Excellence](https://insights.btoes.com/topic/capability-excellence) [Process Optimization](https://insights.btoes.com/topic/process-optimization) [process excellence](https://insights.btoes.com/topic/process-excellence) [Execution & Sustaining OpEx Projects](https://insights.btoes.com/topic/execution-sustaining-opex-projects) [end-to-end Business Transformation](https://insights.btoes.com/topic/end-to-end-business-transformation) [Leadership Understanding & Buy-In](https://insights.btoes.com/topic/leadership-understanding-buy-in) [Adapting to Business Trends](https://insights.btoes.com/topic/adapting-to-business-trends) [Lack of/Need for Skilled Workers](https://insights.btoes.com/topic/lack-of-need-for-skilled-workers) [Failure to Innovate](https://insights.btoes.com/topic/failure-to-innovate) [Changing & Improving Company Culture](https://insights.btoes.com/topic/changing-improving-company-culture) [New Technologies](https://insights.btoes.com/topic/new-technologies) [Maintaining key Priorities](https://insights.btoes.com/topic/maintaining-key-priorities) [Changing Customer Demands](https://insights.btoes.com/topic/changing-customer-demands) [Integrating CI Methodologies](https://insights.btoes.com/topic/integrating-ci-methodologies) [Lack of/Need for Resources](https://insights.btoes.com/topic/lack-of-need-for-resources) [Relationships Between Departments](https://insights.btoes.com/topic/relationships-between-departments) [Lack of/Need for Support from Employees](https://insights.btoes.com/topic/lack-of-need-for-support-from-employees) [Organizational Excellence](https://insights.btoes.com/topic/organizational-excellence) [Agile](https://insights.btoes.com/topic/agile) **Mark Rehn has written an article on his interpretation of the Global State of Operational Excellence Survey Report - Critical Challenges & Future Trends - 2018/2019.  [Click here to download the full Survey Report 2018/19.](https://insights.btoes.com/download-research-report-2018/19-the-global-state-of-operational-excellence-critical-challenges-future-trends)**     **The Most Comprehensive Study of Critical Challenges and Future Trends within Operational Excellence** With nearly 1000 respondents, 37 insightful questions, detailed analysis & insights from 40 industry thought leaders, and the BTOES Insights executive team, this 130 page report is recognised as the most comprehensive study of critical challenges and future trends within Operational Excellence, and is considered a key resource for the industry. Areas covered include: - The Critical Operational Excellence Challenges faced by executives. - The Current Scope of Operational Excellence. - How is Operational Excellence success measured? - Key Findings & Roadblocks. - What are executives focusing on over the next 12-18 months? - What have been the greatest developments? - What are the key drivers pushing change in Operational Excellence? - Industry Perspectives. - Small, Medium & Large Corporation Perspectives. - Detail Analysis & Insights from BTOES Insights Executive Team. - Detailed Analysis & Insights from 40 Industry Thought Leaders. - Analysis of key themes, including Cultural Transformation, Customer Delight, Sustaining an Operational Excellence program, Need for end-to-end Business Transformation, Keeping up with new technologies/impact of digitalization and Leadership Buy-in & Understanding.   ![Research report front cover](https://insights.btoes.com/hs-fs/hubfs/Research%20Report%202018-19/Research%20report%20front%20cover.png?width=600&name=Research%20report%20front%20cover.png)   **Complete form to access Report now**    ## ![pillar%20page%20line%201](https://insights.btoes.com/hs-fs/hubfs/pillar%20page%20line%201.png?width=830&name=pillar%20page%20line%201.png) **It’s Time for SMBs to implement Operational Excellence themselves** We know that when implemented properly, a well-crafted approach to implementing full end-to-end operational excellence based on ‘lean’ thinking yields immense net benefits for any SMB. That's the good news. Click here to read the full **[Survey Report 2018/19](https://insights.btoes.com/research-report-2018/19-the-global-state-of-operational-excellence-critical-challenges-future-trends)[.](https://insights.btoes.com/research-report-2018/19-the-global-state-of-operational-excellence-critical-challenges-future-trends)**  **THE PROBLEM** The bad news is that less than 1% of SMBs are actually doing it. Sadly, the vast majority of operational excellence commentary is focused on larger businesses - and that doesn’t help!     My concern has long been for the other 99% of SMBs. When asked why they are NOT actively implementing operational excellence in a well-structured approach, SMB CEOs usually respond with one or more comments along the following lines... - “Don't really know what would be involved” - “Thought it was more for big companies like Toyota, Coca Cola or General Electric - not a small company like ours” - “Can't afford the costs of the associated consulting assistance” - “Don’t have the staff resources (IT; HR) of large companies to help drive the implementation” This widespread non-awareness and non-participation represents a huge handicap for individual SMBs as well as for every national economy. Much more damage is caused by this than having too much regulatory control, too much corporate tax or poor industrial relations. ## ![pillar%20page%20line%201](https://insights.btoes.com/hs-fs/hubfs/pillar%20page%20line%201.png?width=830&name=pillar%20page%20line%201.png) **THE SOLUTION** We need a pragmatic solution that overcomes *all* of the above 4 common excuses cited by CEOs. [![Research Report: It’s Time for SMBs to implement Operational Excellence themselves](https://insights.btoes.com/hs-fs/hubfs/Research%20Report%202018-19/CTA%20SURVEY%20long%202.png?width=538&name=CTA%20SURVEY%20long%202.png)](https://insights.btoes.com/download-research-report-2018/19-the-global-state-of-operational-excellence-critical-challenges-future-trends) Having advised more than 1,000 companies over the past 37 years and conducted over 300 half-day group sessions with the CEOs of SMBs, it became clear to me years ago that the SMB solution for operational excellence must have several features... 1. Be consistent with the proven global frameworks for operational / business excellence and criteria for success 2. NOT need a comprehensive up-front assessment of the business before real implementation starts 3. NOT need a lot of external consulting assistance 4. Provide detailed step-by-step 'How To' instructions for the way forward 5. S*equence* things in the right order for maximum impact and early wins 6. *Integrate* everything for maximum impact 7. Be led from the top 8. Progressively build sound leadership and management of cultural change 9. *Simplify* the approach and use a simple, common language that every employee can understand 10. Generate ‘Quick Wins’ to gain the confidence and trust of line managers 11. Involve all employees working to some extent ON the business via their own local processes 12. Enable key business processes with the right technology 13. Ensure accountability for critical individual and collective actions 14. Visually track the resultant business impacts every month via the right Strategic KPIs and the right Operational KPIs - plus quantification of net benefits for all process improvement projects 15. Be available via the Internet at far lower cost than the traditional consulting-led alternative ## ![pillar%20page%20line%201](https://insights.btoes.com/hs-fs/hubfs/pillar%20page%20line%201.png?width=830&name=pillar%20page%20line%201.png)   **Simple, Integrated, Sequenced**  Such a Simple, Integrated, Sequenced solution has been developed exclusively for SMBs over the past 7 years and is now readily available. The governing framework is as follows:  ![Governing Framework](https://insights.btoes.com/hs-fs/hubfs/Research%20Report%202018-19/Governing%20Framework.png?width=1340&name=Governing%20Framework.png) The numbered implementation sequence of these 5 prerequisites is critical to avoid sub-optimal outcomes. Every prerequisite requires both external and internal Customer Focus. We have found that this pragmatic ‘learn by doing’ approach yields better results far faster than the traditional consultant-led approach that first involves awareness training followed by assessment of the business against Operational Excellence criteria followed by targeted project-by-project implementations. That traditional approach is far more complex, takes far longer to get results and does NOT result in fully integrated outcomes across the business. ## ![pillar%20page%20line%201](https://insights.btoes.com/hs-fs/hubfs/pillar%20page%20line%201.png?width=830&name=pillar%20page%20line%201.png)   **THE BENEFITS** Completed case studies from around the globe demonstrate that typical benefits one can expect from rigorous implementation of full operational excellence are as follows: - Business revenue doubling every 3 years or so - Benefit to Cost ratio \>\> 5:1 for completed process improvement projects - Overall productivity gain of 25% - 35% over 5 years - Net financial benefits over 5 years accruing to *at least* 22.5% of this year's total Sales revenue. This is too big for any business CEO to ignore! What’s not to like? It can be done provided the Board, the full Management Team and other employees commit to making it happen by following the detailed roadmap and instructions from Day 1. It's time to radically change the way we do things in our SMBs if we are to overcome the malaise of only 1% market penetration of proven Operational Excellence techniques. [Learn more \>](http://www.mybusinessexcellence.com/btoes/)   **Want to learn more? Download the full Report.** [![Research Report: It’s Time for SMBs to implement Operational Excellence themselves](https://insights.btoes.com/hs-fs/hubfs/Research%20Report%202018-19/CTA%20SURVEY%20long%202.png?width=538&name=CTA%20SURVEY%20long%202.png)](https://insights.btoes.com/download-research-report-2018/19-the-global-state-of-operational-excellence-critical-challenges-future-trends) --- **About the Author** ***![Mark Rehn: Research Report: It’s Time for SMBs to implement Operational Excellence themselves](https://insights.btoes.com/hs-fs/hubfs/Research%20Report%202018-19/Mark%20Rehn.jpeg?width=200&name=Mark%20Rehn.jpeg)Mark Rehn** **Creator, My Business Excellence on-line platform for SMEs / SMBs*** *Over the past 37 years Mark has worked with more than 1,000 SME / SMB clients helping them implement what the world now refers to as "Business Excellence" techniques. For two decades he has been a regular guest speaker on how best to implement Business Excellence at the Mt Eliza Centre for Executive Education, with the international network of CEOs known as The Executive Connection (TEC) and more recently with the Leadership Thinktank and The CEO Institute. Check out his **[LinkedIn](https://www.linkedin.com/in/markrehnau/)** page. Mark has been awarded TEC's Speaker of the Year several times and has won the Mick Robertson Award for delivering the most value to participating businesses. In spite of his personal successes as a high profile speaker and consultant, Mark remains frustrated over the inability of the global management consulting profession to help SME clients reap the benefits of business excellence at reasonable cost. He envisages a world where the CEO has an entire business system that just works, with strategic plans being delivered in full and improving business performance being tracked visually every month against the right key performance indicators. And continuous process improvements in the business yielding massive net savings. Mark enjoys seeing his clients apply his proven techniques and achieving results far in excess of their expectations. He has recently codified his entire consulting methodology in great detail and made it available as a commercial, largely DIY on-line platform at the lowest possible subscription cost. Mark now hopes to effect a substantial increase in the current poor 1% or so of SMEs reaping the immense net benefits of these exciting, proven techniques.*    ## ![pillar%20page%20line%201](https://insights.btoes.com/hs-fs/hubfs/pillar%20page%20line%201.png?width=830&name=pillar%20page%20line%201.png) ## **BTOES.com** ## **The issues in this article are just one of topic areas that are going to be discussed at the** [**Business Transformation & Operational Excellence World Summit & Industry**](http://btoes.com/) **(BTOES19).** March 18-22, 2019, Loews Portofino Bay Hotel at Universal Orlando Resort® BTOES is the industry’s biggest and best, senior-level, cross-industry gathering of Business Transformation & Operational Excellence industry leaders and senior executives. It also hosts the [**Business Transformation & Operational Excellence Awards**](http://btoes.com/about-the-awards)**,** which showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs. The summits hosts a number of [private forums for C-Level & Global corporate-level leaders](http://opexpf.com/) as well as business unit heads. With over 150 speakers, over 100 sessions, 12 Keynotes, 9 Track Themes, 5 parallel tracks, 60+ track sessions, 50 roundtable discussions, 20 Interactive Workshops, 6 Thought Leader Panels, 5 Leaders Boardrooms, 5 co-located events, the Industry Awards Program, Site Visits, 20+ hours of social networking including 2 gala cocktail parties, dinners, numerous group activities, this is the ultimate event to benchmark, network and drive Operational Excellence to the next level.   Quick Links [Speakers](http://btoes.com/speakers) [Agenda](https://t.sidekickopen10.com/s1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XZs653lLdW2zht3s3LP-NWW2zhqcR56dBWjf2R9rYC02?t=http%3A%2F%2Fbtoes.com%2Fagenda&si=5539428416225280&pi=b768a3d4-552b-4535-e2c4-3c00510f9d57) [BTOES19 Awards](https://t.sidekickopen10.com/s1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XZs653lLdW2zht3s3LP-NWW2zhqcR56dBWjf2R9rYC02?t=http%3A%2F%2Fbtoes.com%2Fabout-the-awards&si=5539428416225280&pi=b768a3d4-552b-4535-e2c4-3c00510f9d57)   There is a strong focus on Cultural Transformation, Customer Delight, Sustaining an Operational Excellence program, Need for end-to-end Business Transformation, [Keeping up with new technologies/impact of digitalization](http://techx.live/) and Leadership Buy-in & Understanding. We dedicated two tracks to advanced technologies, such as AI, Machine Learning, RPA, Predictive Analytics, Blockchain, Cloud infrastructure etc.   The agenda is designed to encourage active **meaningful conversations** though all day enhanced networking and interaction opportunities, including - All-day Refreshment & Themed Breaks - 1¼ Hour Hot Breakfast Networking Sessions - 1½ Hour Hot Plated Networking Lunches with Topic & Industry Sector focussed tables - 1½ Hour Roundtable Sessions by Topic & Industry Sector. - Keynote & Themes Panel Sessions - Hosted Welcome Receptions from 5.30pm - Expanded more lavish Awards Program - Newly launched Night Summit for attendees to meet after dinner For more information or to discuss the summit in more detail please schedule a call below[,](https://app.hubspot.com/meetings/robin-sutton) [Click here to schedule a call.](https://app.hubspot.com/meetings/robin-sutton)    [![The Business Transformation & Operational Excellence Industry Awards](https://insights.btoes.com/hubfs/Assets-2020/BTOES%20AWARDS%20LONG.png)](http://btoesawards.com/) [![The Largest Leadership-Level Business Transformation & Operational Excellence Event](https://insights.btoes.com/hubfs/1-51.png)](http://btoes.com) ![opex\_assembly](https://insights.btoes.com/hubfs/BTOES%20Awards%20Logo%20Base%20(5)-2.png) ![business\_assembly](https://insights.btoes.com/hubfs/BTOES%20Awards%20Logo%20Base%20(4)-2.png) ## Proqis Digital Virtual Conference Series View our schedule of industry leading free to attend virtual conferences. Each a premier gathering of industry thought leaders and experts sharing key solutions to current challenges. [View Schedule of Events](https://insights.btoes.com/virtual-conference-page) [![Download the most comprehensive OpEx Resport in the Industry](https://insights.btoes.com/hubfs/RESEARCH%20REPORT%20NO%20DATE.png)](https://insights.btoes.com/download-research-report-2018/19-the-global-state-of-operational-excellence-critical-challenges-future-trends) [![The Business Transformation & Operational Excellence Industry Awards Video Presentation](https://insights.btoes.com/hubfs/2-54.png)](https://insights.btoes.com/business-transformation-operational-excellence/premium-video-content) [![Proqis Events Schedule](https://insights.btoes.com/hubfs/Proqis%20Live%20Conferences.png)](http://proqis.com/events-forward-schedule) [![Proqis Digital](https://insights.btoes.com/hubfs/Assets%20Healthcare%20Technologies%20Blog%20August%202018/24097-Proqis-Media-Pack-Banner-600x200.png)](https://insights.btoes.com/hubfs/24097%20Proqis%20Digital%20Media%20Pack.pdf) [![portallogo\_copyblue\_no\_background.png](https://insights.btoes.com/hs-fs/hubfs/BTOESsavedategraphic/portallogo_copyblue_no_background.png?width=585&height=101&name=portallogo_copyblue_no_background.png "portallogo_copyblue_no_background.png")](https://insights.btoes.com) Welcome to BTOES Insights, the content portal for Business Transformation & Operational Excellence opinions, reports & news. **------------------------------**  ## **[EXCLUSIVE SERIES: BTOES17 VIDEO PRESENTATIONS](https://insights.btoes.com/topic/btoes17-video-presentation)** ***Full-length speaking sessions from the Business Transformation & Operational Excellence World Summit, accompanied by featured articles from the Speakers themselves.*** **[WATCH NOW](https://insights.btoes.com/topic/btoes17-video-presentation)** **-------------------------------** **[Submit an Article](https://insights.btoes.com/operational-excellence-insights/form/contribute-to-btoes-insights)** **[Become a Regular Contributor](https://insights.btoes.com/operational-excellence-insights/form/contribute-to-btoes-insights)** **-------------------------------------------------------** **Search for anything** [![BTOES UNIVERSAL GRAPHIC - NO DATE.webp?width=1200&name=BTOES UNIVERSAL GRAPHIC - NO DATE](https://insights.btoes.com/hubfs/Imported%20images/BTOES%20UNIVERSAL%20GRAPHIC%20-%20NO%20DATE.webp%3Fwidth=1200%26name=BTOES%20UNIVERSAL%20GRAPHIC%20-%20NO%20DATE.webp "BTOES UNIVERSAL GRAPHIC - NO DATE.webp?width=1200&name=BTOES UNIVERSAL GRAPHIC - NO DATE")](https://btoes.com) ## Follow Us - - - - [mailto:Info@proqis.com](mailto:Info@proqis.com) - ## Subscribe to our Free Newsletter *Insights from the most progressive thought leaders delivered to your inbox.* Subscribe Now ## Subscribe to our Newsletter Insights from the world's foremost thought leaders delivered to your inbox. ### Be A Hero! Empower Your Network Being a hero is all about creating value for others. Please invite up to 5 people in your network to attend this premier virtual conference, and they will receive an invitation to attend. If it’s easier for you, please enter your email address below, and click the button, and we will send you the invitation email that you can forward to relevant people in your network. [![BTOES AWARD - NO DATE](https://insights.btoes.com/hs-fs/hubfs/Imported%20sitepage%20images/BTOES%20AWARD%20-%20NO%20DATE.png?width=281&name=BTOES%20AWARD%20-%20NO%20DATE.png "BTOES AWARD - NO DATE")](https://btoesawards.com/) [![Book of the Night ](https://insights.btoes.com/hs-fs/hubfs/Book%20of%20the%20Night%20.png?width=750&name=Book%20of%20the%20Night%20.png "Book of the Night ")](https://insights.btoes.com/2024-btoes-awards-finalists-pillar-page) [![25486-Awards-Banner-300x300-1-amend](https://insights.btoes.com/hs-fs/hubfs/25486-Awards-Banner-300x300-1-amend.png?width=300&name=25486-Awards-Banner-300x300-1-amend.png "25486-Awards-Banner-300x300-1-amend")](https://btoesawards.com/awards-brochure-form-page) [![300x300](https://insights.btoes.com/hs-fs/hubfs/300x300.png?width=300&name=300x300.png "300x300")](https://btoes.com/sponsorship-brochure-form-page) ## BTOES [Learn More](https://btoes.com/home) ## BTOES Awards [Learn More](https://btoesawards.com/) ## Proqis Digital Virtual Conference Series View our schedule of industry leading free to attend virtual conferences. Each a premier gathering of industry thought leaders and experts sharing key solutions to current challenges. [View Schedule of Events](https://insights.btoes.com/virtual-conference-page) ## Webinars Delivered by Progressive Thought-Leaders   [Start Learning Today](https://insights.btoes.com/webinars) ## Watch On-Demand Recordings For Free Watch On-Demand Recording - Access all sessions from progressive thought leaders free of charge from our industry leading virtual conferences. [Watch On-Demand Recordings For Free](https://insights.btoes.com/ondemand-business-page) ## **Best-In-Class Training** Delivered by the industry's most progressive thought leaders from the world's top brands. Start learning today! [View All Courses Now](https://insights.proqistraininginstitute.com/) ## BTOES From Home - On-Demand The premier Business Transformation & Operational Excellence Conference. Watch sessions on-demand for free. Use code: BFH1120 [Watch On-Demand](https://insights.btoes.com/bfh-ondemand-hub-page) ## BTOES Awards [Learn More](https://btoesawards.com/) [![Book of the Night ](https://insights.btoes.com/hs-fs/hubfs/Book%20of%20the%20Night%20.png?width=750&name=Book%20of%20the%20Night%20.png "Book of the Night ")](https://insights.btoes.com/2024-btoes-awards-finalists-pillar-page) ## Follow Us - - - - [mailto:Info@proqis.com](mailto:Info@proqis.com) - ## Subscribe to our Free Newsletter *Insights from the most progressive thought leaders delivered to your inbox.* Subscribe Now ## Subscribe to our Newsletter Insights from the world's foremost thought leaders delivered to your inbox. ### Thank you for submitting the form. You have been subscribed Be A Hero! Empower Your Network Being a hero is all about creating value for others. Please invite up to 5 people in your network to also access our newsletter. They will receive an invitation and an option to subscribe.  If it’s easier for you, please enter your email address below, and click the button, and we will send you the invitation email that you can forward to relevant people in your network. ## Featured Blogs [![](https://insights.btoes.com/hubfs/download%20-%202020-11-27T153327.937.png)](https://insights.btoes.com/btoes-from-home-speaker-spotlight-improve-employee-productivity-during-and-post-covid-by-leveraging-process-management-and-automation-technology) #### [BTOES From Home - SPEAKER ...](https://insights.btoes.com/btoes-from-home-speaker-spotlight-improve-employee-productivity-during-and-post-covid-by-leveraging-process-management-and-automation-technology) Courtesy of Nintex Pty's Paul Hsu, below is a transcript of his speaking session on 'Improve employee productivity during and post-COVID by ... [![](https://insights.btoes.com/hubfs/output-onlinepngtools%20(4).png)](https://insights.btoes.com/2020-award-finalist-spotlight-hp-inc.-best-achievement-in-operational-excellence-to-deliver-digital-transformation-finance-0-0) #### [HP's 2020 AWARD FINALIST CASE ...](https://insights.btoes.com/2020-award-finalist-spotlight-hp-inc.-best-achievement-in-operational-excellence-to-deliver-digital-transformation-finance-0-0) Read this article about HP, Best Achievement in Operational Excellence to deliver Digital Transformation, selected by the independent judging panel, ... [![](https://insights.btoes.com/hubfs/d1462b99-c7a4-4ee0-8f2a-86408b198b2e-your_corporate_logo_jpeg_png_tiff_-BMO-White_E.png)](https://insights.btoes.com/2020-award-finalist-spotlight-bmo-financial-group-best-achievement-in-operational-excellence-to-deliver-digital-transformation-bmo-0-0-0) #### [BMO Financial Group's 2020 ...](https://insights.btoes.com/2020-award-finalist-spotlight-bmo-financial-group-best-achievement-in-operational-excellence-to-deliver-digital-transformation-bmo-0-0-0) Read this article about BMO Financial Group, one of our finalists, in the category Best Achievement in Operational Excellence to deliver Digital ... [![](https://insights.btoes.com/hubfs/24d55cfe-5a47-4e09-bcd0-2511f08d0abe-your_corporate_logo_jpeg_png_tiff_-Cisco_Logo_no_TM_Sky_Blue-RGB.png)](https://insights.btoes.com/2020-award-finalist-spotlight-cisco-best-achievement-of-operational-excellence-in-internet-education-media-technology-0-1) #### [Cisco's 2020 AWARD FINALIST ...](https://insights.btoes.com/2020-award-finalist-spotlight-cisco-best-achievement-of-operational-excellence-in-internet-education-media-technology-0-1) Read this article about Cisco, one of our finalists, in the category Best Achievement of Operational Excellence in Internet, Education, Media & ... [More Blogs](https://insights.btoes.com/) [![ACCESS 50 VIDEO PRESENTATIONS](https://insights.btoes.com/hs-fs/hubfs/Copy%20of%2030%20OPEX%20VIDEO%20PRESENTATIONS.png?width=300&height=300&name=Copy%20of%2030%20OPEX%20VIDEO%20PRESENTATIONS.png "ACCESS 50 VIDEO PRESENTATIONS")](https://insights.btoes.com/business-transformation-operational-excellence/premium-video-content) [![Access all 75 Award Finalist Entires](https://insights.btoes.com/hs-fs/hubfs/LINKEDIN%20AWARDS%20GRAPHIC%20(1).png?width=300&height=300&name=LINKEDIN%20AWARDS%20GRAPHIC%20(1).png "Access all 75 Award Finalist Entires")](https://btoesawards.com/access-award-finalist-entries-2021) [![RESEARCH REPORT 2021/2022](https://insights.btoes.com/hs-fs/hubfs/RESEARCH%20REPORT%2020212022.png?width=600&name=RESEARCH%20REPORT%2020212022.png "RESEARCH REPORT 2021/2022")](https://insights.btoes.com/download-research-report-2018/19-the-global-state-of-operational-excellence-critical-challenges-future-trends) [![BTOES AWARD - NO DATE](https://insights.btoes.com/hs-fs/hubfs/BTOES%20AWARD%20-%20NO%20DATE.png?width=300&name=BTOES%20AWARD%20-%20NO%20DATE.png "BTOES AWARD - NO DATE")](https://btoes.com/about-the-awards) [![BTOES UNIVERSAL GRAPHIC - NO DATE](https://insights.btoes.com/hs-fs/hubfs/BTOES%20UNIVERSAL%20GRAPHIC%20-%20NO%20DATE.png?width=300&name=BTOES%20UNIVERSAL%20GRAPHIC%20-%20NO%20DATE.png "BTOES UNIVERSAL GRAPHIC - NO DATE")](https://btoes.com/) [![Subscribe to Business Transformation & Operational Excellence Insights Now](https://no-cache.hubspot.com/cta/default/480025/8614b260-96d8-498d-8b03-87512ac4ed3c.png)](https://cta-redirect.hubspot.com/cta/redirect/480025/8614b260-96d8-498d-8b03-87512ac4ed3c) [![btoes19.png](https://insights.btoes.com/hs-fs/hubfs/btoes19.png?width=800&name=btoes19.png "btoes19.png")](https://btoes.com/about) ![png](https://insights.btoes.com/hs-fs/hubfs/png.png?width=300&name=png.png "png") ![png](https://insights.btoes.com/hs-fs/hubfs/png.png?width=300&name=png.png "png") ## Featured Content - [![Best Achievement of Operational Excellence in Technology & Communications: IBM](https://insights.btoes.com/hubfs/IBM%20cover-1.png "Best Achievement of Operational Excellence in Technology & Communications: IBM")](https://insights.btoes.com/business-transformation-operational-excellence/btoes17-award-winning-case-study/ibm-customer-experience-communications-automation) - [![Best Achievement of Operational Excellence in Oil & Gas, Power & Utilities: Black & Veatch](https://insights.btoes.com/hubfs/Screenshot%202017-05-08%2013.07.52.png "Best Achievement of Operational Excellence in Oil & Gas, Power & Utilities: Black & Veatch")](https://insights.btoes.com/business-transformation-operational-excellence/btoes17-award-winning-case-study/oilgas-black-and-veatch?hsCtaTracking=b3355613-3346-4b40-b733-9e6eb6495863%7C7f26a0b9-fb30-4598-833e-f77a3dc894ca) - [![Best Achievement in Cultural Transformation to deliver a high performing Operational Excellence culture: NextEra Energy](https://insights.btoes.com/hubfs/Screenshot%202017-05-08%2013.08.39.png "Best Achievement in Cultural Transformation to deliver a high performing Operational Excellence culture: NextEra Energy")](https://insights.btoes.com/business-transformation-operational-excellence/btoes17-award-winning-case-study/culture-transformation-winners-nextera-energy) [Follow Us](https://twitter.com/BTOESInsights) [![Share on Facebook](https://static.hubspot.com/final/img/common/icons/social/facebook-24x24.png)](http://www.facebook.com/share.php?u=https%3A%2F%2Finsights.btoes.com%2Fresearch-report-2018%2F19-its-time-for-smbs-to-implement-operational-excellence-themselves%3Futm_medium%3Dsocial%26utm_source%3Dfacebook) [![Share on LinkedIn](https://static.hubspot.com/final/img/common/icons/social/linkedin-24x24.png)](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Finsights.btoes.com%2Fresearch-report-2018%2F19-its-time-for-smbs-to-implement-operational-excellence-themselves%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [![Share on Twitter](https://static.hubspot.com/final/img/common/icons/social/twitter-24x24.png)](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Finsights.btoes.com%2Fresearch-report-2018%2F19-its-time-for-smbs-to-implement-operational-excellence-themselves%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Finsights.btoes.com%2Fresearch-report-2018%2F19-its-time-for-smbs-to-implement-operational-excellence-themselves%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=It%E2%80%99s%20Time%20for%20SMBs%20to%20implement%20Operational%20Excellence%20themselves) [![Share on Email](https://static.hubspot.com/final/img/common/icons/social/email-24x24.png)](mailto:?subject=Check%20out%20https%3A%2F%2Finsights.btoes.com%2Fresearch-report-2018%2F19-its-time-for-smbs-to-implement-operational-excellence-themselves%3Futm_medium%3Dsocial%26utm_source%3Demail%20&body=Check%20out%20https%3A%2F%2Finsights.btoes.com%2Fresearch-report-2018%2F19-its-time-for-smbs-to-implement-operational-excellence-themselves%3Futm_medium%3Dsocial%26utm_source%3Demail) [![Operational Excellence Frameworks and Learning Resources, Customer Experience, Digital Transformation and more introductions](https://no-cache.hubspot.com/cta/default/480025/b6718f9e-5809-4350-a26a-a8f1e0cb328d.png)](https://cta-redirect.hubspot.com/cta/redirect/480025/b6718f9e-5809-4350-a26a-a8f1e0cb328d) - [![Intelligent BPM Systems: Impact & Opportunity](https://insights.btoes.com/hubfs/futstrat_book.png "Intelligent BPM Systems: Impact & Opportunity")](https://insights.btoes.com/business-transformation-operational-excellence/premium-contributor-content/intelligent-bpm-systems) - [![Surviving\_the\_IT\_Talent\_deficit.png](https://insights.btoes.com/hubfs/Blog/Previews/Surviving_the_IT_Talent_deficit.png "Surviving_the_IT_Talent_deficit.png")](https://insights.btoes.com/surviving-the-it-talent-deficit-how-to-come-out-on-top) - [![Six Sigma's Best Kept Secret: Motorola & The Malcolm Baldrige Awards](https://insights.btoes.com/hubfs/Blog/Previews/SIXSIGMASBESTKEPTSECRETPREVIEW.png "Six Sigma's Best Kept Secret: Motorola & The Malcolm Baldrige Awards")](https://insights.btoes.com/business-transformation-operational-excellence/premium-contributor-content/best-kept-secret) - [![The Value-Switch for Digitalization Initiatives: Business Process Management](https://insights.btoes.com/hubfs/Blog/Previews/Global_Research_Study_Results.png "The Value-Switch for Digitalization Initiatives: Business Process Management")](https://insights.btoes.com/the-value-switch-for-digitalization-initiatives-bpm) - [![Process of Process Management: Strategy Execution in a Digital World](https://insights.btoes.com/hubfs/Blog/Previews/PoPm_preview_cover.png "Process of Process Management: Strategy Execution in a Digital World")](https://insights.btoes.com/business-transformation-operational-excellence/premium-contributor-content/process-of-process-management) ### Popular Content [Top 10 Books on Business Process Management](https://insights.btoes.com/top-10-books-on-business-process-management) Oct 13, 2023 [Top 10 Books on Operational Excellence](https://insights.btoes.com/top-10-books-on-operational-excellence-attending-btoes) Oct 05, 2023 [Top 10 Books on Continuous Improvement](https://insights.btoes.com/top-10-books-on-continuous-improvement-attending-btoes) Oct 05, 2023 [Understanding the Major Features of the US Free Enterprise System](https://insights.btoes.com/understanding-the-major-features-of-the-us-free-enterprise-system) Dec 21, 2023 [Top 10 Books on Business Transformation](https://insights.btoes.com/top-10-books-on-business-transformation) Oct 05, 2023 ### Popular Tags [Speaker Presentation](https://insights.btoes.com/topic/speaker-presentation) [Operational Excellence](https://insights.btoes.com/topic/operational-excellence) [Business Transformation](https://insights.btoes.com/topic/business-transformation) [Business Improvement](https://insights.btoes.com/topic/business-improvement) [Insights Article](https://insights.btoes.com/topic/insights-article) [Continuous Improvement](https://insights.btoes.com/topic/continuous-improvement) [Process Management](https://insights.btoes.com/topic/process-management) [Business Excellence](https://insights.btoes.com/topic/business-excellence) [process excellence](https://insights.btoes.com/topic/process-excellence) [Process Optimization](https://insights.btoes.com/topic/process-optimization) [Process Improvement](https://insights.btoes.com/topic/process-improvement) [Award Finalist Case Study](https://insights.btoes.com/topic/award-finalist-case-study) [Digital Transformation](https://insights.btoes.com/topic/digital-transformation) [Leadership](https://insights.btoes.com/topic/leadership) [Change Management](https://insights.btoes.com/topic/change-management) [Lean](https://insights.btoes.com/topic/lean) [Enterprise Excellence](https://insights.btoes.com/topic/enterprise-excellence) [Premium](https://insights.btoes.com/topic/premium) [Organizational Excellence](https://insights.btoes.com/topic/organizational-excellence) [Lean Enterprise](https://insights.btoes.com/topic/lean-enterprise) [Lean Six Sigma](https://insights.btoes.com/topic/lean-six-sigma) [Execution Excellence](https://insights.btoes.com/topic/execution-excellence) [Capability Excellence](https://insights.btoes.com/topic/capability-excellence) [Enterprise Architecture](https://insights.btoes.com/topic/enterprise-architecture) [New Technologies](https://insights.btoes.com/topic/new-technologies) [Changing & Improving Company Culture](https://insights.btoes.com/topic/changing-improving-company-culture) [Agile](https://insights.btoes.com/topic/agile) [end-to-end Business Transformation](https://insights.btoes.com/topic/end-to-end-business-transformation) [Execution & Sustaining OpEx Projects](https://insights.btoes.com/topic/execution-sustaining-opex-projects) [Culture Transformation](https://insights.btoes.com/topic/culture-transformation) [Leadership Understanding & Buy-In](https://insights.btoes.com/topic/leadership-understanding-buy-in) [Lack of/Need for Resources](https://insights.btoes.com/topic/lack-of-need-for-resources) [Adapting to Business Trends](https://insights.btoes.com/topic/adapting-to-business-trends) [Changing Customer Demands](https://insights.btoes.com/topic/changing-customer-demands) [Failure to Innovate](https://insights.btoes.com/topic/failure-to-innovate) [Integrating CI Methodologies](https://insights.btoes.com/topic/integrating-ci-methodologies) [Lack of/Need for Skilled Workers](https://insights.btoes.com/topic/lack-of-need-for-skilled-workers) [Lack of/Need for Support from Employees](https://insights.btoes.com/topic/lack-of-need-for-support-from-employees) [Maintaining key Priorities](https://insights.btoes.com/topic/maintaining-key-priorities) [Relationships Between Departments](https://insights.btoes.com/topic/relationships-between-departments) [BTOES18](https://insights.btoes.com/topic/btoes18) [RPA & Intelligent Automation Live](https://insights.btoes.com/topic/rpa-intelligent-automation-live) [Process Mining](https://insights.btoes.com/topic/process-mining) [BTOES From Home](https://insights.btoes.com/topic/btoes-from-home) [Cultural Transformation](https://insights.btoes.com/topic/cultural-transformation) [Financial Services](https://insights.btoes.com/topic/financial-services) [Customer Experience Excellence](https://insights.btoes.com/topic/customer-experience-excellence) [Process Automation](https://insights.btoes.com/topic/process-automation) [Technology](https://insights.btoes.com/topic/technology) [Healthcare](https://insights.btoes.com/topic/healthcare) [iBPM](https://insights.btoes.com/topic/ibpm) [Healthcare and Medical Devices](https://insights.btoes.com/topic/healthcare-and-medical-devices) [Webinar](https://insights.btoes.com/topic/webinar) [Culture](https://insights.btoes.com/topic/culture) [Customer Experience](https://insights.btoes.com/topic/customer-experience) [Innovation](https://insights.btoes.com/topic/innovation) [BTOES Video Presentations](https://insights.btoes.com/topic/btoes-video-presentations) [Exclusive](https://insights.btoes.com/topic/exclusive) [BTOES HEALTH](https://insights.btoes.com/topic/btoes-health) [Strategy Execution](https://insights.btoes.com/topic/strategy-execution) [Business Challenges](https://insights.btoes.com/topic/business-challenges) [Digital Process Automation](https://insights.btoes.com/topic/digital-process-automation) [Report](https://insights.btoes.com/topic/report) [Industry](https://insights.btoes.com/topic/industry) [Digital Workplace Transformation](https://insights.btoes.com/topic/digital-workplace-transformation) [Manufacturing](https://insights.btoes.com/topic/manufacturing) [Supply Chain Planning](https://insights.btoes.com/topic/supply-chain-planning) [Robotic Process Automation (RPA)](https://insights.btoes.com/topic/robotic-process-automation-rpa) [BPM](https://insights.btoes.com/topic/bpm) [Automation](https://insights.btoes.com/topic/automation) [IT Infrastructure & Cloud Strategies](https://insights.btoes.com/topic/it-infrastructure-cloud-strategies) [Artificial Intelligence](https://insights.btoes.com/topic/artificial-intelligence) [Business Process Management](https://insights.btoes.com/topic/business-process-management) [innovation execution](https://insights.btoes.com/topic/innovation-execution) [AI](https://insights.btoes.com/topic/ai) [Lean Manufacturing](https://insights.btoes.com/topic/lean-manufacturing) [Oil & Gas](https://insights.btoes.com/topic/oil-gas) [Robotic Process Automation](https://insights.btoes.com/topic/robotic-process-automation) [IT](https://insights.btoes.com/topic/it) [value creation](https://insights.btoes.com/topic/value-creation) [Agility](https://insights.btoes.com/topic/agility) [Business](https://insights.btoes.com/topic/business) [Speaker Article](https://insights.btoes.com/topic/speaker-article) [Systems Engineering](https://insights.btoes.com/topic/systems-engineering) [RPAs](https://insights.btoes.com/topic/rpas) [Insurance](https://insights.btoes.com/topic/insurance) [Process Design](https://insights.btoes.com/topic/process-design) [Digital](https://insights.btoes.com/topic/digital) [Speaker's Interview](https://insights.btoes.com/topic/speakers-interview) [data management](https://insights.btoes.com/topic/data-management) [Intelligent Automation](https://insights.btoes.com/topic/intelligent-automation) [digital operations](https://insights.btoes.com/topic/digital-operations) [Six Sigma](https://insights.btoes.com/topic/six-sigma) [Awards](https://insights.btoes.com/topic/awards) [thought leaders](https://insights.btoes.com/topic/thought-leaders) [BTOES Presentation Slides](https://insights.btoes.com/topic/btoes-presentation-slides) [Transformation](https://insights.btoes.com/topic/transformation) [Cloud](https://insights.btoes.com/topic/cloud) [Machine Learning](https://insights.btoes.com/topic/machine-learning) [Data Analytics](https://insights.btoes.com/topic/data-analytics) [Digital Transformation Workplace](https://insights.btoes.com/topic/digital-transformation-workplace) [Banking and Capital Markets](https://insights.btoes.com/topic/banking-and-capital-markets) [Data](https://insights.btoes.com/topic/data) [Finance](https://insights.btoes.com/topic/finance) [Professional Services](https://insights.btoes.com/topic/professional-services) [Education](https://insights.btoes.com/topic/education) [IT Infrastructure](https://insights.btoes.com/topic/it-infrastructure) [IT Infrastructure & Cloud Strategies Live](https://insights.btoes.com/topic/it-infrastructure-cloud-strategies-live) [Blockchain](https://insights.btoes.com/topic/blockchain) [Interview](https://insights.btoes.com/topic/interview) [Solving Cash Flow with AI](https://insights.btoes.com/topic/solving-cash-flow-with-ai) [BTOES](https://insights.btoes.com/topic/btoes) [White Paper](https://insights.btoes.com/topic/white-paper) [investment banking](https://insights.btoes.com/topic/investment-banking) [Analytics Insight](https://insights.btoes.com/topic/analytics-insight) [BTOES19](https://insights.btoes.com/topic/btoes19) [Consumer Products & Retail](https://insights.btoes.com/topic/consumer-products-retail) [Enterprise Agile Planning](https://insights.btoes.com/topic/enterprise-agile-planning) [Government](https://insights.btoes.com/topic/government) [Operational Excellence Model](https://insights.btoes.com/topic/operational-excellence-model) [Project Management](https://insights.btoes.com/topic/project-management) [Algorithm](https://insights.btoes.com/topic/algorithm) [Automotive and Transportation](https://insights.btoes.com/topic/automotive-and-transportation) [Banking](https://insights.btoes.com/topic/banking) [Business Environment](https://insights.btoes.com/topic/business-environment) [Digital Bank](https://insights.btoes.com/topic/digital-bank) [Enterprise architecture as an enabler](https://insights.btoes.com/topic/enterprise-architecture-as-an-enabler) [Hybrid Work Model](https://insights.btoes.com/topic/hybrid-work-model) [Primary Measure of succes](https://insights.btoes.com/topic/primary-measure-of-succes) [Relationship Management](https://insights.btoes.com/topic/relationship-management) [Sales](https://insights.btoes.com/topic/sales) [business expansion](https://insights.btoes.com/topic/business-expansion) [revenue growth](https://insights.btoes.com/topic/revenue-growth) [Adobe Sign](https://insights.btoes.com/topic/adobe-sign) [Agile Transformation](https://insights.btoes.com/topic/agile-transformation) [CoE](https://insights.btoes.com/topic/coe) [Delivery solution](https://insights.btoes.com/topic/delivery-solution) [E-Signatures](https://insights.btoes.com/topic/e-signatures) [Electricity](https://insights.btoes.com/topic/electricity) [Global Technology](https://insights.btoes.com/topic/global-technology) [HealthcareTechnologies](https://insights.btoes.com/topic/healthcaretechnologies) [Innovation in Healthcare](https://insights.btoes.com/topic/innovation-in-healthcare) [Reduce your RPA TCO](https://insights.btoes.com/topic/reduce-your-rpa-tco) [Transportation](https://insights.btoes.com/topic/transportation) [Accounts Receivable (AR)](https://insights.btoes.com/topic/accounts-receivable-ar) [Big Data Technology](https://insights.btoes.com/topic/big-data-technology) [CORE](https://insights.btoes.com/topic/core) [Cloud Technology](https://insights.btoes.com/topic/cloud-technology) [Cognitive learning](https://insights.btoes.com/topic/cognitive-learning) [Days Sales Outstanding (DSO)](https://insights.btoes.com/topic/days-sales-outstanding-dso) [Logistics Services](https://insights.btoes.com/topic/logistics-services) [Operational Excellence Example](https://insights.btoes.com/topic/operational-excellence-example) [Risk Management](https://insights.btoes.com/topic/risk-management) [business process automation](https://insights.btoes.com/topic/business-process-automation) [transformation journey](https://insights.btoes.com/topic/transformation-journey) [Covid-19](https://insights.btoes.com/topic/covid-19) [Data Entry](https://insights.btoes.com/topic/data-entry) [Digital Experience](https://insights.btoes.com/topic/digital-experience) [Digital Network](https://insights.btoes.com/topic/digital-network) [Digital Network Assistant (DNA)](https://insights.btoes.com/topic/digital-network-assistant-dna) [Digitization](https://insights.btoes.com/topic/digitization) [Drinks](https://insights.btoes.com/topic/drinks) [Effective Change Leaders](https://insights.btoes.com/topic/effective-change-leaders) [HR](https://insights.btoes.com/topic/hr) [Internet](https://insights.btoes.com/topic/internet) [Media](https://insights.btoes.com/topic/media) [NPS](https://insights.btoes.com/topic/nps) [Net Promoter Score](https://insights.btoes.com/topic/net-promoter-score) [Program Management Portal (PgMP)](https://insights.btoes.com/topic/program-management-portal-pgmp) [Sustainability](https://insights.btoes.com/topic/sustainability) [TechXLive](https://insights.btoes.com/topic/techxlive) [The Document is Dead](https://insights.btoes.com/topic/the-document-is-dead) [The New Era of Automation](https://insights.btoes.com/topic/the-new-era-of-automation) [Automated Money Movement](https://insights.btoes.com/topic/automated-money-movement) [Banking & Financial Services](https://insights.btoes.com/topic/banking-financial-services) [Biopharmaceutical](https://insights.btoes.com/topic/biopharmaceutical) [Blue Room Effect](https://insights.btoes.com/topic/blue-room-effect) [Building Your Future Workforce in Insurance](https://insights.btoes.com/topic/building-your-future-workforce-in-insurance) [Business Process Governance](https://insights.btoes.com/topic/business-process-governance) [Capital Market](https://insights.btoes.com/topic/capital-market) [Creative Passion](https://insights.btoes.com/topic/creative-passion) [Digital Transformation Workplace Live](https://insights.btoes.com/topic/digital-transformation-workplace-live) [Digital Workforce](https://insights.btoes.com/topic/digital-workforce) [Digitalization](https://insights.btoes.com/topic/digitalization) [ERP Transformation](https://insights.btoes.com/topic/erp-transformation) [Finance Global Operations (FGO)](https://insights.btoes.com/topic/finance-global-operations-fgo) [Financial Services Software](https://insights.btoes.com/topic/financial-services-software) [Frameworks](https://insights.btoes.com/topic/frameworks) [Hoshin Planning](https://insights.btoes.com/topic/hoshin-planning) [Human Capital](https://insights.btoes.com/topic/human-capital) [Lean Culture](https://insights.btoes.com/topic/lean-culture) [Natural Gas Infrastructure](https://insights.btoes.com/topic/natural-gas-infrastructure) [Natural Language Processing](https://insights.btoes.com/topic/natural-language-processing) [Organizational Change](https://insights.btoes.com/topic/organizational-change) [Pharmaceutical](https://insights.btoes.com/topic/pharmaceutical) [Pharmaceuticals & Life Sciences](https://insights.btoes.com/topic/pharmaceuticals-life-sciences) [Project manager](https://insights.btoes.com/topic/project-manager) [Supply Chain Management](https://insights.btoes.com/topic/supply-chain-management) [Sustainable Growth](https://insights.btoes.com/topic/sustainable-growth) [The Fully Automated Contact Center](https://insights.btoes.com/topic/the-fully-automated-contact-center) [Transformation Initiatives](https://insights.btoes.com/topic/transformation-initiatives) [Workplace Analytics](https://insights.btoes.com/topic/workplace-analytics) [eForms](https://insights.btoes.com/topic/eforms) [eSignatures](https://insights.btoes.com/topic/esignatures) [3D Thinking](https://insights.btoes.com/topic/3d-thinking) [BEAM](https://insights.btoes.com/topic/beam) [BFARM](https://insights.btoes.com/topic/bfarm) [BTOES17](https://insights.btoes.com/topic/btoes17) [Big Data Processing](https://insights.btoes.com/topic/big-data-processing) [Business Analytics](https://insights.btoes.com/topic/business-analytics) [Business Growth](https://insights.btoes.com/topic/business-growth) [Centralized Performance Monitoring System](https://insights.btoes.com/topic/centralized-performance-monitoring-system) [Communication](https://insights.btoes.com/topic/communication) [Creativity](https://insights.btoes.com/topic/creativity) [Digital Technologies](https://insights.btoes.com/topic/digital-technologies) [Digital Technology](https://insights.btoes.com/topic/digital-technology) [Educational Psychologist](https://insights.btoes.com/topic/educational-psychologist) [Energy Management](https://insights.btoes.com/topic/energy-management) [Health Insurance](https://insights.btoes.com/topic/health-insurance) [Health Maintenance Organizations](https://insights.btoes.com/topic/health-maintenance-organizations) [Hospitality & Construction](https://insights.btoes.com/topic/hospitality-construction) [Human Centered Design](https://insights.btoes.com/topic/human-centered-design) [Integrated Decision Approach](https://insights.btoes.com/topic/integrated-decision-approach) [Integrated Decision Making](https://insights.btoes.com/topic/integrated-decision-making) [Intelligent Document Processing](https://insights.btoes.com/topic/intelligent-document-processing) [Kaizen](https://insights.btoes.com/topic/kaizen) [Medicare](https://insights.btoes.com/topic/medicare) [Moodset for Excellence](https://insights.btoes.com/topic/moodset-for-excellence) [Natural Language Processing (NLP)](https://insights.btoes.com/topic/natural-language-processing-nlp) [Offering Managers](https://insights.btoes.com/topic/offering-managers) [Oil and Gas](https://insights.btoes.com/topic/oil-and-gas) [Optical Character Recognition (OCR)](https://insights.btoes.com/topic/optical-character-recognition-ocr) [Pharmaceuticals and Life Sciences](https://insights.btoes.com/topic/pharmaceuticals-and-life-sciences) [Photographing](https://insights.btoes.com/topic/photographing) [Price and Routing Tracking (PART)](https://insights.btoes.com/topic/price-and-routing-tracking-part) [Process Design Document (PDD)](https://insights.btoes.com/topic/process-design-document-pdd) [Product Identifier Descriptions (PIDs)](https://insights.btoes.com/topic/product-identifier-descriptions-pids) [Python](https://insights.btoes.com/topic/python) [Quote to Cash (Q2C)](https://insights.btoes.com/topic/quote-to-cash-q2c) [Resilience](https://insights.btoes.com/topic/resilience) [SAP](https://insights.btoes.com/topic/sap) [Sales Quota](https://insights.btoes.com/topic/sales-quota) [Team Work](https://insights.btoes.com/topic/team-work) [Telecommunications](https://insights.btoes.com/topic/telecommunications) [Text Mining](https://insights.btoes.com/topic/text-mining) [Visually Displayed](https://insights.btoes.com/topic/visually-displayed) [Work Culture](https://insights.btoes.com/topic/work-culture) [master](https://insights.btoes.com/topic/master) [text analytics](https://insights.btoes.com/topic/text-analytics) [virtual resource management](https://insights.btoes.com/topic/virtual-resource-management) ## Media Partners ![](https://insights.btoes.com/hubfs/1-Sep-02-2022-11-48-39-42-AM.png) ![](https://insights.btoes.com/hubfs/2-Sep-02-2022-11-48-48-62-AM.png) ![](https://insights.btoes.com/hubfs/4-Sep-02-2022-11-49-00-44-AM.png) ![](https://insights.btoes.com/hubfs/3-Sep-02-2022-11-49-13-94-AM.png) ![](https://insights.btoes.com/hubfs/5-Sep-02-2022-11-49-24-60-AM.png) ![](https://insights.btoes.com/hubfs/6-Sep-02-2022-11-49-57-14-AM.png) ![](https://insights.btoes.com/hubfs/7-Sep-02-2022-11-50-08-10-AM.png) ## Featured Sponsors ![](https://insights.btoes.com/hubfs/60-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-08-19T142514.037.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131219.141.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131325.986.png) ![](https://insights.btoes.com/hubfs/1-Feb-09-2022-09-01-22-17-AM-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-22T144513.046-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-21T211743.197-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-02T222914.769.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-03T184933.616-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-07T234356.133-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-11T142106.586.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-19T143208.138-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-13T111448.224.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-07-19T185928.223-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-24T115149.013.png) ![](https://insights.btoes.com/hubfs/1-Sep-02-2022-11-30-15-50-AM.png) ![](https://insights.btoes.com/hubfs/2-Sep-02-2022-11-30-25-45-AM.png) ![](https://insights.btoes.com/hubfs/3-Sep-02-2022-11-30-31-60-AM.png) ![](https://insights.btoes.com/hubfs/4-Sep-02-2022-11-30-38-75-AM.png) ![](https://insights.btoes.com/hubfs/5-Sep-02-2022-11-30-44-52-AM.png) ![](https://insights.btoes.com/hubfs/6-Sep-02-2022-11-30-51-40-AM.png) ![](https://insights.btoes.com/hubfs/7-Sep-02-2022-11-31-00-01-AM.png) ![](https://insights.btoes.com/hubfs/8-Sep-02-2022-11-31-07-11-AM.png) ![](https://insights.btoes.com/hubfs/9-Sep-02-2022-11-31-13-66-AM.png) ![](https://insights.btoes.com/hubfs/10-Sep-02-2022-11-31-20-10-AM.png) ![](https://insights.btoes.com/hubfs/11-Sep-02-2022-11-31-26-16-AM.png) ![](https://insights.btoes.com/hubfs/12-Sep-02-2022-11-31-32-40-AM.png) ![](https://insights.btoes.com/hubfs/13-Sep-02-2022-11-31-39-45-AM.png) ![](https://insights.btoes.com/hubfs/14-Sep-02-2022-11-31-46-46-AM.png) ![](https://insights.btoes.com/hubfs/15-Sep-02-2022-11-31-53-27-AM.png) ![](https://insights.btoes.com/hubfs/16-Sep-02-2022-11-31-59-34-AM.png) ![](https://insights.btoes.com/hubfs/17-Sep-02-2022-11-32-21-45-AM.png) ![](https://insights.btoes.com/hubfs/18-Sep-02-2022-11-32-26-80-AM.png) ![](https://insights.btoes.com/hubfs/19-Sep-02-2022-11-33-44-16-AM.png) ![](https://insights.btoes.com/hubfs/20-Sep-02-2022-11-33-52-30-AM.png) ![](https://insights.btoes.com/hubfs/21-Sep-02-2022-11-33-58-70-AM.png) ![](https://insights.btoes.com/hubfs/22-Sep-02-2022-11-34-03-84-AM.png) ![](https://insights.btoes.com/hubfs/23-Sep-02-2022-11-34-08-90-AM.png) ![](https://insights.btoes.com/hubfs/24-Sep-02-2022-11-34-14-42-AM.png) ![](https://insights.btoes.com/hubfs/25-Sep-02-2022-11-34-20-42-AM.png) ![](https://insights.btoes.com/hubfs/26-Sep-02-2022-11-34-26-05-AM.png) ![](https://insights.btoes.com/hubfs/27-Sep-02-2022-11-34-31-47-AM.png) ![](https://insights.btoes.com/hubfs/28-Sep-02-2022-11-34-37-12-AM.png) ## Media Partners ![](https://insights.btoes.com/hubfs/1-Sep-02-2022-11-48-39-42-AM.png) ![](https://insights.btoes.com/hubfs/2-Sep-02-2022-11-48-48-62-AM.png) ![](https://insights.btoes.com/hubfs/4-Sep-02-2022-11-49-00-44-AM.png) ![](https://insights.btoes.com/hubfs/3-Sep-02-2022-11-49-13-94-AM.png) ![](https://insights.btoes.com/hubfs/5-Sep-02-2022-11-49-24-60-AM.png) ![](https://insights.btoes.com/hubfs/6-Sep-02-2022-11-49-57-14-AM.png) ![](https://insights.btoes.com/hubfs/7-Sep-02-2022-11-50-08-10-AM.png) ## Featured Sponsors ![](https://insights.btoes.com/hubfs/60-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-08-19T142514.037.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131219.141.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131325.986.png) ![](https://insights.btoes.com/hubfs/1-Feb-09-2022-09-01-22-17-AM-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-22T144513.046-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-21T211743.197-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-02T222914.769.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-03T184933.616-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-07T234356.133-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-11T142106.586.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-19T143208.138-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-13T111448.224.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-07-19T185928.223-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-24T115149.013.png) ![](https://insights.btoes.com/hubfs/1-Sep-02-2022-11-30-15-50-AM.png) ![](https://insights.btoes.com/hubfs/2-Sep-02-2022-11-30-25-45-AM.png) ![](https://insights.btoes.com/hubfs/3-Sep-02-2022-11-30-31-60-AM.png) ![](https://insights.btoes.com/hubfs/4-Sep-02-2022-11-30-38-75-AM.png) ![](https://insights.btoes.com/hubfs/5-Sep-02-2022-11-30-44-52-AM.png) ![](https://insights.btoes.com/hubfs/6-Sep-02-2022-11-30-51-40-AM.png) ![](https://insights.btoes.com/hubfs/7-Sep-02-2022-11-31-00-01-AM.png) ![](https://insights.btoes.com/hubfs/8-Sep-02-2022-11-31-07-11-AM.png) ![](https://insights.btoes.com/hubfs/9-Sep-02-2022-11-31-13-66-AM.png) ![](https://insights.btoes.com/hubfs/10-Sep-02-2022-11-31-20-10-AM.png) ![](https://insights.btoes.com/hubfs/11-Sep-02-2022-11-31-26-16-AM.png) ![](https://insights.btoes.com/hubfs/12-Sep-02-2022-11-31-32-40-AM.png) ![](https://insights.btoes.com/hubfs/13-Sep-02-2022-11-31-39-45-AM.png) ![](https://insights.btoes.com/hubfs/14-Sep-02-2022-11-31-46-46-AM.png) ![](https://insights.btoes.com/hubfs/15-Sep-02-2022-11-31-53-27-AM.png) ![](https://insights.btoes.com/hubfs/16-Sep-02-2022-11-31-59-34-AM.png) ![](https://insights.btoes.com/hubfs/17-Sep-02-2022-11-32-21-45-AM.png) ![](https://insights.btoes.com/hubfs/18-Sep-02-2022-11-32-26-80-AM.png) ![](https://insights.btoes.com/hubfs/19-Sep-02-2022-11-33-44-16-AM.png) ![](https://insights.btoes.com/hubfs/20-Sep-02-2022-11-33-52-30-AM.png) ![](https://insights.btoes.com/hubfs/21-Sep-02-2022-11-33-58-70-AM.png) ![](https://insights.btoes.com/hubfs/22-Sep-02-2022-11-34-03-84-AM.png) ![](https://insights.btoes.com/hubfs/23-Sep-02-2022-11-34-08-90-AM.png) ![](https://insights.btoes.com/hubfs/24-Sep-02-2022-11-34-14-42-AM.png) ![](https://insights.btoes.com/hubfs/25-Sep-02-2022-11-34-20-42-AM.png) ![](https://insights.btoes.com/hubfs/26-Sep-02-2022-11-34-26-05-AM.png) ![](https://insights.btoes.com/hubfs/27-Sep-02-2022-11-34-31-47-AM.png) ![](https://insights.btoes.com/hubfs/28-Sep-02-2022-11-34-37-12-AM.png) ## Media Partners ![](https://insights.btoes.com/hubfs/1-Sep-02-2022-11-48-39-42-AM.png) ![](https://insights.btoes.com/hubfs/2-Sep-02-2022-11-48-48-62-AM.png) ![](https://insights.btoes.com/hubfs/4-Sep-02-2022-11-49-00-44-AM.png) ![](https://insights.btoes.com/hubfs/3-Sep-02-2022-11-49-13-94-AM.png) ![](https://insights.btoes.com/hubfs/5-Sep-02-2022-11-49-24-60-AM.png) ![](https://insights.btoes.com/hubfs/6-Sep-02-2022-11-49-57-14-AM.png) ![](https://insights.btoes.com/hubfs/7-Sep-02-2022-11-50-08-10-AM.png) ## Featured Sponsors ![](https://insights.btoes.com/hubfs/60-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-08-19T142514.037.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131219.141.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131325.986.png) ![](https://insights.btoes.com/hubfs/1-Feb-09-2022-09-01-22-17-AM-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-22T144513.046-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-21T211743.197-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-02T222914.769.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-03T184933.616-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-07T234356.133-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-11T142106.586.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-19T143208.138-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-13T111448.224.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-07-19T185928.223-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-24T115149.013.png) ![](https://insights.btoes.com/hubfs/1-Sep-02-2022-11-30-15-50-AM.png) ![](https://insights.btoes.com/hubfs/2-Sep-02-2022-11-30-25-45-AM.png) ![](https://insights.btoes.com/hubfs/3-Sep-02-2022-11-30-31-60-AM.png) ![](https://insights.btoes.com/hubfs/4-Sep-02-2022-11-30-38-75-AM.png) ![](https://insights.btoes.com/hubfs/5-Sep-02-2022-11-30-44-52-AM.png) ![](https://insights.btoes.com/hubfs/6-Sep-02-2022-11-30-51-40-AM.png) ![](https://insights.btoes.com/hubfs/7-Sep-02-2022-11-31-00-01-AM.png) ![](https://insights.btoes.com/hubfs/8-Sep-02-2022-11-31-07-11-AM.png) ![](https://insights.btoes.com/hubfs/9-Sep-02-2022-11-31-13-66-AM.png) ![](https://insights.btoes.com/hubfs/10-Sep-02-2022-11-31-20-10-AM.png) ![](https://insights.btoes.com/hubfs/11-Sep-02-2022-11-31-26-16-AM.png) ![](https://insights.btoes.com/hubfs/12-Sep-02-2022-11-31-32-40-AM.png) ![](https://insights.btoes.com/hubfs/13-Sep-02-2022-11-31-39-45-AM.png) ![](https://insights.btoes.com/hubfs/14-Sep-02-2022-11-31-46-46-AM.png) ![](https://insights.btoes.com/hubfs/15-Sep-02-2022-11-31-53-27-AM.png) ![](https://insights.btoes.com/hubfs/16-Sep-02-2022-11-31-59-34-AM.png) ![](https://insights.btoes.com/hubfs/17-Sep-02-2022-11-32-21-45-AM.png) ![](https://insights.btoes.com/hubfs/18-Sep-02-2022-11-32-26-80-AM.png) ![](https://insights.btoes.com/hubfs/19-Sep-02-2022-11-33-44-16-AM.png) ![](https://insights.btoes.com/hubfs/20-Sep-02-2022-11-33-52-30-AM.png) ![](https://insights.btoes.com/hubfs/21-Sep-02-2022-11-33-58-70-AM.png) ![](https://insights.btoes.com/hubfs/22-Sep-02-2022-11-34-03-84-AM.png) ![](https://insights.btoes.com/hubfs/23-Sep-02-2022-11-34-08-90-AM.png) ![](https://insights.btoes.com/hubfs/24-Sep-02-2022-11-34-14-42-AM.png) ![](https://insights.btoes.com/hubfs/25-Sep-02-2022-11-34-20-42-AM.png) ![](https://insights.btoes.com/hubfs/26-Sep-02-2022-11-34-26-05-AM.png) ![](https://insights.btoes.com/hubfs/27-Sep-02-2022-11-34-31-47-AM.png) ![](https://insights.btoes.com/hubfs/28-Sep-02-2022-11-34-37-12-AM.png) ## Media Partners ![](https://insights.btoes.com/hubfs/1-Sep-02-2022-11-48-39-42-AM.png) ![](https://insights.btoes.com/hubfs/2-Sep-02-2022-11-48-48-62-AM.png) ![](https://insights.btoes.com/hubfs/4-Sep-02-2022-11-49-00-44-AM.png) ![](https://insights.btoes.com/hubfs/3-Sep-02-2022-11-49-13-94-AM.png) ![](https://insights.btoes.com/hubfs/5-Sep-02-2022-11-49-24-60-AM.png) ![](https://insights.btoes.com/hubfs/6-Sep-02-2022-11-49-57-14-AM.png) ![](https://insights.btoes.com/hubfs/7-Sep-02-2022-11-50-08-10-AM.png) ## Featured Sponsors ![](https://insights.btoes.com/hubfs/60-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-08-19T142514.037.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131219.141.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131325.986.png) ![](https://insights.btoes.com/hubfs/1-Feb-09-2022-09-01-22-17-AM-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-22T144513.046-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-21T211743.197-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-02T222914.769.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-03T184933.616-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-07T234356.133-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-11T142106.586.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-19T143208.138-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-13T111448.224.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-07-19T185928.223-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-24T115149.013.png) ![](https://insights.btoes.com/hubfs/1-Sep-02-2022-11-30-15-50-AM.png) ![](https://insights.btoes.com/hubfs/2-Sep-02-2022-11-30-25-45-AM.png) ![](https://insights.btoes.com/hubfs/3-Sep-02-2022-11-30-31-60-AM.png) ![](https://insights.btoes.com/hubfs/4-Sep-02-2022-11-30-38-75-AM.png) ![](https://insights.btoes.com/hubfs/5-Sep-02-2022-11-30-44-52-AM.png) ![](https://insights.btoes.com/hubfs/6-Sep-02-2022-11-30-51-40-AM.png) ![](https://insights.btoes.com/hubfs/7-Sep-02-2022-11-31-00-01-AM.png) ![](https://insights.btoes.com/hubfs/8-Sep-02-2022-11-31-07-11-AM.png) ![](https://insights.btoes.com/hubfs/9-Sep-02-2022-11-31-13-66-AM.png) ![](https://insights.btoes.com/hubfs/10-Sep-02-2022-11-31-20-10-AM.png) ![](https://insights.btoes.com/hubfs/11-Sep-02-2022-11-31-26-16-AM.png) ![](https://insights.btoes.com/hubfs/12-Sep-02-2022-11-31-32-40-AM.png) ![](https://insights.btoes.com/hubfs/13-Sep-02-2022-11-31-39-45-AM.png) ![](https://insights.btoes.com/hubfs/14-Sep-02-2022-11-31-46-46-AM.png) ![](https://insights.btoes.com/hubfs/15-Sep-02-2022-11-31-53-27-AM.png) ![](https://insights.btoes.com/hubfs/16-Sep-02-2022-11-31-59-34-AM.png) ![](https://insights.btoes.com/hubfs/17-Sep-02-2022-11-32-21-45-AM.png) ![](https://insights.btoes.com/hubfs/18-Sep-02-2022-11-32-26-80-AM.png) ![](https://insights.btoes.com/hubfs/19-Sep-02-2022-11-33-44-16-AM.png) ![](https://insights.btoes.com/hubfs/20-Sep-02-2022-11-33-52-30-AM.png) ![](https://insights.btoes.com/hubfs/21-Sep-02-2022-11-33-58-70-AM.png) ![](https://insights.btoes.com/hubfs/22-Sep-02-2022-11-34-03-84-AM.png) ![](https://insights.btoes.com/hubfs/23-Sep-02-2022-11-34-08-90-AM.png) ![](https://insights.btoes.com/hubfs/24-Sep-02-2022-11-34-14-42-AM.png) ![](https://insights.btoes.com/hubfs/25-Sep-02-2022-11-34-20-42-AM.png) ![](https://insights.btoes.com/hubfs/26-Sep-02-2022-11-34-26-05-AM.png) ![](https://insights.btoes.com/hubfs/27-Sep-02-2022-11-34-31-47-AM.png) ![](https://insights.btoes.com/hubfs/28-Sep-02-2022-11-34-37-12-AM.png) [![HomeWerx\_the-home-office-solution-safe-secure-environment\_ad#1](https://insights.btoes.com/hs-fs/hubfs/HomeWerx_the-home-office-solution-safe-secure-environment_ad%231.png?width=300&name=HomeWerx_the-home-office-solution-safe-secure-environment_ad%231.png "HomeWerx_the-home-office-solution-safe-secure-environment_ad#1")](https://homewerx.io/)   [Advertise Here](https://insights.btoes.com/download-the-btoes-insights-media-pack) [![300x3001A](https://insights.btoes.com/hs-fs/hubfs/300x3001A.png?width=300&name=300x3001A.png "300x3001A")](https://www.workboard.com/blog/growth-benchmarks-ceos.php?utm_source=btoes&utm_medium=display&utm_campaign=WEBS-20220422-BTOES_Website) [Advertise Here](https://insights.btoes.com/download-the-btoes-insights-media-pack) [![Robocorp-btoes-ad-automationops](https://insights.btoes.com/hs-fs/hubfs/Robocorp-btoes-ad-automationops.png?width=300&name=Robocorp-btoes-ad-automationops.png "Robocorp-btoes-ad-automationops")](https://robocorp.com/automation-ops/?utm_source=referral&utm_medium=paid&utm_campaign=btoes&utm_content=automationops) [Advertise Here](https://insights.btoes.com/download-the-btoes-insights-media-pack) [![BTOES UNIVERSAL GRAPHIC](https://insights.btoes.com/hs-fs/hubfs/BTOES%20UNIVERSAL%20GRAPHIC%20-%20NO%20DATE.webp?width=800&name=BTOES%20UNIVERSAL%20GRAPHIC%20-%20NO%20DATE.webp "BTOES UNIVERSAL GRAPHIC")](https://btoes.com/)   [Advertise Here](https://insights.btoes.com/download-the-btoes-insights-media-pack) [![336x280 v2](https://insights.btoes.com/hs-fs/hubfs/336x280%20v2.jpg?width=336&name=336x280%20v2.jpg "336x280 v2")](https://insights.btoes.com/download-research-report-2018/19-the-global-state-of-operational-excellence-critical-challenges-future-trends) **** **[The Global State of Operational Excellence: Download the Report Now](https://insights.btoes.com/download-research-report-2018/19-the-global-state-of-operational-excellence-critical-challenges-future-trends)** [Advertise Here](https://insights.btoes.com/download-the-btoes-insights-media-pack) [![Operational Excellence Principles, Definitions and more with BTOES Insights Interviews](https://insights.btoes.com/hs-fs/hubfs/Screenshot%202017-06-01%2012.07.08.png?width=892&name=Screenshot%202017-06-01%2012.07.08.png "Operational Excellence Principles, Definitions and more with BTOES Insights Interviews")](https://insights.btoes.com/topic/interview) [Advertise Here](https://insights.btoes.com/download-the-btoes-insights-media-pack) [![winning examples of Operational Excellence projects from the Business Transformation & Operational Excellence Awards](https://insights.btoes.com/hs-fs/hubfs/Screenshot%202017-05-26%2018.03.03-1.png?width=912&name=Screenshot%202017-05-26%2018.03.03-1.png "winning examples of Operational Excellence projects from the Business Transformation & Operational Excellence Awards")](https://insights.btoes.com/business-transformation-operational-excellence/btoes17-content/operational-excellence-example-case-studies) [Advertise Here](https://insights.btoes.com/download-the-btoes-insights-media-pack)   [Advertise Here](https://insights.btoes.com/download-the-btoes-insights-media-pack) *BTOES Insights is created in partnership with Business Transformation & Operational Excellence World Summit (BTOES). The Industry's Biggest & Best Senior-Level Operational Excellence Summit.* *[To learn more about BTOES, click here](http://btoes.com/).*  ©All Rights Reserved BTOES         ![](https://insights.btoes.com/hubfs/up-arrow.png)