Future proofing your workplace- Global FoW Strategy to drive your hybrid workforce through human centred and experience-led approach that is customized to meet both business and stakeholders' needs

Over the past year and a half, the pandemic has changed the world and Westminster city council staff have gone above and beyond to support their teams and meet the needs of their residents and businesses from their home workspaces- demonstrating the power in digital evolution. -That being said- the sense of interconnectedness with the City, its residents and colleagues has been truly missed. In this session we explore the journey Westminster city council has been on and their approach on the return to the city and future of work guided by a user led approach instead of a binary rule.

• Hear about insights from other organisations on how they are approach the future of work.
• Learn about Westminster city council’s user led/ human centred approach to the future of work with our communities at the heart of everything.
• Learn about the need to be flexible, agile and open to learning.