watch. learn. grow.

The Fully Automated Contact Center

Transform your customer’s experience with end-to-end automation. Whether a customer seeks help online, in-store, or with an agent, UiPath enables contact centers to automate the entire customer journey – from initial self-service to human-assisted interactions. Join Brad Beumer and UiPath customers as they discuss the following:

• Progressing toward a zero-touch customer experience to reduce call volume by 50% and improve first contact resolution
• Take the robot out of your agents while reducing training time and error rates, and handling times by as much as 40%
• Automate handoffs to the back-office to decrease customer wait times and improve customer satisfaction