watch. learn. grow.

Presenters:

Brad Beumer,
Customer Experience Automation Leader,
UiPath

Brad Beumer is the Customer Experience Automation (Cx-A) lead at UiPath. Brad helps UiPath's clients and partners envision the role of automation in their end-to-end customer experience and contact center journeys. Brad has been delivering customer experience automation and contact center solutions for over 20 years.

Jonathan Decker,
Presales Technical Consultant,
UiPath

Jonathan Decker is an Presales Technical Consultant at UiPath. Prior to UiPath, he worked as a Software Engineer at Calabrio, which focuses on Workforce Optimization software and got a chance to be a developer on Cisco Agent Desktop. Jonathan enjoys spending time on the lake sailing and playing strategy board games with family.

Mladen Milanovic,
Vice President,
Presidio’s Global RPA Program

Mladen Milanovic is Vice President of Engineering responsible for Presidio’s Global RPA Program. Mladen has 20+ years of experience in contact center industry-leading presales, post-sales, project management, and custom application development groups. In recent years Mladen is focused on workforce transformation and automation.