watch. learn. grow.

Presenters:

Keith Cowart is a senior product manager in FIS’ Corporate Liquidity - Receivables group which features the award-winning credit-to-cash solution, GETPAID and Integrated Receivables. Keith has over 20 years of experience in various accounting and finance leadership roles, including accounts payable, G/L accounting, as well as credit and collections in large global companies with shared service centers. Keith’s focus has always been in continuous improvement and leveraging technology to automate processes to achieve extraordinary results. Keith resides in Suwanee, Georgia and holds a Bachelor of Business Administration degree from Piedmont College and a Master of Business Administration degree in Management from Georgia State University.

Lisa Whitehead, director of Credit and Collections for Crowley Maritime Corporation and 2019 Award winner, TMI Best in Class Collections. As director, Lisa is responsible for leading the Credit and Collections team and managing the processes of credit establishment, credit risk management, dispute management, and collections for Crowley. Her primary goals are to minimize financial risk while enabling business growth, improve cash flow and reduce bad debt. Lisa Whitehead is an innovative, multifaceted, and solutions focused Credit and Collections professional. She has over 25 years of credit service responsibilities in collections, credit risk management, cash application, special financing, international trade, third party collections and litigation. Lisa is an articulate communicator with a direct and decisive management style. Lisa has highly developed qualifications in personal development and oral negotiations. Lisa holds a Credit Business Associate certified designation from the National Association of Credit Management, a bachelor's degree in Business Management, and is a certified FIS GETPAID Super User.