Phase 1 of digital transformation is the move from analog to digital. We are in that phase now. What has to happen in phase 2? The first part of phase 2 is the digital-first culture. Digital-first doesn't mean creating analog versions; it just means digital-first. Something created digitally first doesn't mean you can't create an analog copy. It is just digital to analog now. If aunt June still wants a copy of that picture printed for her, you are not breaking digital transformation to print a digital picture for your aunt June.
Phase 3 of digital transformation is yet to be. But in my opinion, at this juncture, phase 3 is the creation of a validation process. What I can search for answers take the URL provided by the search engine, drop that into the validation engine in the validation engine in less than two seconds will tell me no or yes. You see, for there to be truly an information age, we have to know that the information we seek is right. So phase 3 of digital transformation the creation of a formalized validation system. Once that's in place and used, it will allow us first to lose some of the crappy information on the Internet, but it will also assure in the long-awaited information age!