Author, Performance & Business Coach
A former Research Director at leading IT industry analysis firm Gartner, Mark has an extensive background in enterprise architecture, business process management, process modeling, process mining, and change management. He has held executive positions with several technology companies. Since retiring from Gartner, he has worked with clients such as Changepoint, Erwin, Mega, Planview, LeanIX, Signavio, ABBYY, Workpath and Axellience. Currently he serves as a Strategy Consultant and Advisor, while also providing advice to investors and management consultancies on these specialist markets. Mark has authored or co-authored four books on business and process management, including “Thrive! How to Succeed in the Age of the Customer” and “In Search of BPM Excellence” and “People-Centric Process Management.” Widely respected for his knowledge and views on business change, he is the creator of "Next Practice" and has been described as a “BPM Guru," a "Thought Leader," and a "Master of Mindset.” Mark spent much of the last twenty years traveling the world, learning, teaching, and researching the cultural issues of change and how executives perceive business and process improvement. In this capacity, he has taught hundreds of people and been fortunate to interview and interact with many CEOs. With certifications in Six Sigma, PRINCE2, Sales, Neuro-Linguistic Programming, and Hypnosis! Mark suggests that it is the variety of his studies, which provide the depth he offers to his clients. In his words, "It is the difference that makes the difference."
VP of Global Consulting, iGrafx
Roland Woldt is a well-rounded executive with 25+ years of Business Transformation consulting and software development/system implementation experience, in addition to leadership positions within the German Armed Forces (11 years).
He has worked as Team Lead, Engagement/Program Manager, and Enterprise/Solution Architect for many projects. Within these projects, he was responsible for the full project life cycle, from shaping a solution and selling it, to setting up a methodological approach through design, implementation, and testing, up to the rollout of solutions.
In addition to this, Roland has managed consulting offerings during their lifecycle from the definition, delivery to update, and had revenue responsibility for them.
Roland is the VP of Global Consulting at iGrafx and has worked as the Head of Software AG's Global Process Mining CoE, as Director in KPMG’s Advisory, and had other leadership positions at Software AG/IDS Scheer and Accenture.
Sponsored By : iGrafx
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