watch. learn. grow.

Presented By:

Maria Cecilia E. Baltazar,
Collection and Asset Recovery Department Head, Toyota Financial Services Philippines Corporation.

I started my career in the banking industry in 1997 and have been part of the oldest bank in the Philippines (Bank of the Phil. Islands) for 11 years prior to joining TFSPH in March 2008 as Treasury Specialist. In October 2012, I was promoted to Manager and was assigned to head the Credit Administration Operation Department (formerly Loans Operation Department) and reached the rank of Assistant Vice President in August 2015. In July 2017, I became Vice President and Head of Business Services Group with the overall responsibility of managing various departments (Credit Administration (Loan Processing), Credit Department (Loan Underwriting and Approval), Disbursement and Cash Control Department and Treasury Operations. In 2020, during the height of the pandemic, I became head of the Asset Management and Disposal Department before finally landing as the Collection and Asset Recovery Department Head with the rank of First Vice President. 

• Dealer Prompt Payment System
• Same Day Booking and Payment to Dealers
• Set up and implementation of various cash management facilities (collection e.g. ADA, bills payment, POS, PDC warehousing and disbursement e.g. auto credit, MC cutting, corporate check writing) for TFSPH and its internal and external customers
• Automated bidding system for ROPA units
• Over-achievement of KPI on delinquency and NPL for FY2023 

Gitartha Ojah,
Regional Head, Financial Services-Infosys.

Based in Singapore, Gitartha has 18+ plus years of experience. During this time, he has played a key role in driving the growth of the SE Asian Financial Services unit. Gitartha has deep experience managing strategic customers in the region – with a strong track record of managing customer experience and developing new markets.

Chetan Chavan,
Regional Sales Director, EdgeVerve.

Chetan is an astute leader with over 17 years of experience in the IT industry. He has helped customers in the Financial Services Industry across the Asia Pacific to improve and automate business processes by leveraging Software products and platforms.