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BTOES Insights Official
By
September 06, 2018

BTOES EXCLUSIVE SLIDE DECK: Sustaining a Continuous Improvement Culture

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Courtesy of General Motors'Sustaining a Continuous Improvement Culture' offers the following exceptional takeaways: 

  • Introducing their Enterprise Wide Approach to Continuous Improvement
  • Learning about their transformation
  • Demonstrating their Operational Excellence Approach

michael hardie cta

About General Motors

General Motors is an American multinational corporation that designs, manufactures, markets, and distributes vehicles and vehicle parts, and sells financial services. With global headquarters in Detroit's Renaissance Center, GM manufactures cars and trucks in 35 countries. The company was the largest automobile manufacturer from 1931 through 2007. It has had considerable benefits with operational excellence since they embarked on this journey several years ago, but how have they sustained this in the organization? Download this slide deck to see Michael Hardie discuss their journey, and learn about learn how they integrated various continuous improvement techniques such as Lean, Six Sigma, Design for Six Sigma, Shainin Red X to accelerate and integrate continuous improvement in all functions globally - including finance, marketing, sales, engineering and manufacturing.

 

About the Author

michael hardie pictureMichael Hardie, Director of Operational Excellence of General Motors, specialises in launching OpEx as General Motor's approach to Continuous Improvement. Before his role and responsibilities in OpEx, he held the position of Director of Global Quality and Customer Experience Strategy from 2012 - 2014 at General Motors. He has 20+ years of experience in Global Quality and Productivity.

 

These slides were first presented at the Business Transformation and Operational Excellence World Summit (BTOES). To learn more, please visit btoes.com.

Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES19)

March 18-22, 2019

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BTOES19 is the industry’s biggest and best, senior-level, cross-industry Operational Excellence event.

BTOES is focused on the key trends and pressing issues that matter:

  • Cultural Transformation
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  • Process Optimization 

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Featured Content

  • Best Achievement of Operational Excellence in Technology & Communications: IBM
  • Best Achievement of Operational Excellence in Oil & Gas, Power & Utilities: Black & Veatch
  • Best Achievement in Cultural Transformation to deliver a high performing Operational Excellence culture: NextEra Energy
   
Operational Excellence Frameworks and Learning Resources, Customer Experience, Digital Transformation and more introductions
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