BTOES EXCLUSIVE SLIDE DECK: The Journey to True North

Courtesy of Baptist Health Care, 'The Journey to True North' offers the following exceptional takeaways:

• Discover how UCSF established True North across the enterprise and with affiliates 
• Learn how Active Daily Engagement unlocks the creative capital of our people 
• Hear lessons learned for an academic medical center's lean journey

About UCSF Benioff Children's Hospital

UCSF Benioff Children's Hospital is a children's hospital system in San Francisco (California), subordinate to the University of California, San Francisco and is recognized throughout the world as a leader in health care, known for innovation, technology and compassionate care. It has had considerable benefits with operational excellence since they embarked on this journey several years ago, but how have they sustained this in the organization? Download this slide deck to see Jesse Tamplen discuss their journey of how UCSF established True North across the enterprise and with affiliates.

About the Author

Jesse Tamplen, Director of Quality Built-In (lean healthcare) for University of California San Francisco Benioff Children’s Hospitals, has spent the last three years co-leading the lean transformation initiative across UCSF Health with a specific focus on establishing True North, deploying lean daily management, A3-Thinking, process improvement, and leadership coaching. He has over 20 years in healthcare as a clinician and operations executive. For the last five years, he has focused on operational excellence, continuous process improvement, and mindfulness-based leadership.

Mr Tamplen has presented nationally on operational excellence and continuous process improvement. He is a Licensed Clinical Social Worker. He is Board Certified in Healthcare Management through the American College of Healthcare Executives. In 2015 he was awarded the American College of Healthcare Executives California’s Regents Early Careerist Award. 

These slides were first presented at the Business Transformation and Operational Excellence World Summit (BTOES). To learn more, please visit btoes.com.

Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES19)

March 18-22, 2019

Loews Portofino Bay Hotel at Universal Orlando Resort^®

Quick Links

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BTOES19 is the industry’s biggest and best, senior-level, cross-industry Operational Excellence event.

BTOES is focused on the key trends and pressing issues that matter:

• Cultural Transformation
• Leadership 
• Operational Excellence
• Business Transformation
• Digital Transformation & Adapting to Advanced Technologies
• Strategy Execution 
• Innovation Excellence 
• Customer Experience Excellence
• Agility 
• Process Optimization 

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