This Video Interview with Helen Figge, Chief Strategy Officer at MedicaSoft was conducted at BTOES 2019 in Orlando.

About the interviewee

Helen Figge,
Chief Strategy Officer,
MedicaSoft

 

Helen is an experienced and passionate healthcare innovator and futurist.  She has expertise in partnering with c-suite executives and peers, team development, execution of strategic planning and global governance programs, building international collaborations, client loyalty programs and helping to formulate global best practice solution portfolios.   

She has served in three Fortune companies and non-for profit organizations such as Health Information Management Systems Society (HIMSS).   Additionally, she has supported, consulted and guided several start-up health IT companies to successful next steps such as LumiraDx, HealthBox, Haven Health and Carefully, Inc among others.  Helen has achieved HIMSS fellow status and secured HIMSS healthcare IT certification. 

Helen has served on several national committees and Boards such as HIMSS, CHIME, The Sullivan Institute for Healthcare Innovation, WEDI, State University of New York’s Global Institute for Health and Human Rights and State University of New York’s School of Public Health.  Helen serves in several senior advisory roles such as for the Albany College of Pharmacy and Allied Health Sciences President’s Council, the National Health IT Collaborative for the Underserved, Inc. based in Washington, D.C., New York State’s HIMSS National Liaison and is Chair, Health 2.0 Boston.

Helen has secured service and career awards, published and lectured extensively in healthcare and regularly presents and authors on healthcare technology.  She holds academic appointments at University of Maryland, the Sage Colleges, New York and Massachusetts College of Pharmacy and Allied Health Science, Boston.  She holds a Baccalaureate in Science, a Doctorate of Pharmacy, an MBA in healthcare administration, completed a drug information research fellowship, is a Certified Six Sigma Black Belt and Six Sigma Lean Sensei.

Helen has been  recognized by Health 2.0 as a “Ten Year Industry Leader”.  For three consecutive years, 2016, 2017 and 2018, Helen has been named “Most Powerful Women in Healthcare IT” by Health Data Management.  She was named in 2018 on Becker’s prestigious “Women to Know in Healthcare IT” listing.  Helen is a career coach, mentor and passionate about supporting the environment. She volunteers her time and raises money for several philanthropic organizations including the Alzheimer’s Association. 

In her spare time, Helen mentors for organizations interested in positioning product development and go to market strategies in healthcare such as Carefully, Inc. where she serves as one of the original founders and as Chief Communications and Public Relations Officer.  Helen is Chief Strategy Officer for MedicaSoft based in Arlington, Va.

About the interviewer

James Feldman
The Bright Idea Guy
Shift happens

James Feldman is a globally recognized business advisor, mentor, innovation Sherpa, author, speaker, and serial entrepreneur, who has guided hundreds of companies and thousands of individuals around the world towards optimum performance levels. He advises companies on building strong customer-concentric, innovative organizations that deliver transformational growth to achieve goals, overcome challenges, and think ‘inside the box’ to solve problems.

The robust result of his real-world information is that attendees become more enlightened to influence their behavior and competitive differentiation. He delivers a strong, entertaining, thought-provoking presentation that will demonstrate 'shifts’ based on a series of interrelated actions with a focus on obsessive intimacy and attendee engagement.

James delivers proven real-world strategies that target and transform challenges into opportunities! It’s about how to think, not what to think. Leveraging extensive experience developing and implementing effective strategies to drive business improvements for both non-and for-profit organizations

Utilizing licensed movie and television scenes attendees will be simultaneously entertained and educated.

His presentation is applicable to brand development, hospitality innovation, business transformation, leadership development, creative problem solving, new business development, B2B/B2C marketing, innovative problem solving and strategic planning.

Throughout his executive career, he founded several performance improvement companies. He has been responsible for facilitating Toyota’s launch of new products, spearheading the introduction of breakfast at McDonald’s, raising $450M for the Y-ME Breast Cancer Organization, and improving Hewlett-Packards go-to-market strategies. James’ clients have included leading organizations such as AT&T, Carnival Cruise Lines, Apple, Verizon, US Department of Defense, Hyatt, Walt Disney, Ritz Carlton, Microsoft, MGM Casinos and Resorts, MGM, Walt Disney, American Dairy Association, Cremation Association of N.A. Ford, the March of Dimes, and the American Dental Association.

A highly respected Thought Leader he is the author of several books. They include "D-A-T-I-N-G Your Customer®," "Shift Happens!®",  “Thriving on Change in Organizations” and “Celebrate Customer Service – Insider Secrets,” and has written for publications including Adweek, Advertising Age, Investors Business Daily, and Business Travel News. Named one of the Most Innovative People in the 21st Century by Incentive Magazine.

James has earned more professional certifications than almost any other speaker including Certified Speaking Professional (CSP), Certified Incentive and Travel Expert (CITE), Certified Professional of Incentive Marketing (CPIM), Certified Performance Technologist (CPT), Master Incentive Professional (MIP), Platform Certified Speaker (PCS), Certified Underwater Photography Instructor, Private Pilot, and Artisan Chocolatier.