--- title: "BTOES 2019 Video Interview: Alina Aronova, Cengage" description: Watch this BTOES 2019 Video Interview with Alina Aronova, Chief of Staff for the Global Product Technology, Cengage! image: https://insights.btoes.com/hubfs/Alina%20Aronova%20feat.%20image.png --- - [**PRO**QIS.com](https://www.proqis.com/) - [**PRO**QIS DIGITAL](http://www.proqisdigital.com/) - [**Careers PRO**QIS.com](https://proqis.com/careers) - [Get in Touch](http://proqis.com/contact) - [BTOES Annual Conference](http://btoes.com/) - [Follow us @BTOESInsights](https://twitter.com/BTOESInsights) - - - - [BTOESInsights](https://twitter.com/BTOESInsights) [![Subscribe](https://no-cache.hubspot.com/cta/default/480025/5d873dce-ed40-4bb4-a155-8f9b6a7167d5.png)](https://cta-redirect.hubspot.com/cta/redirect/480025/5d873dce-ed40-4bb4-a155-8f9b6a7167d5) - [Home](https://insights.btoes.com) - [BTOES Annual Flagship Conference](https://btoes.com/home) - [BTOES Awards](https://btoesawards.com/) [![](https://insights.btoes.com/hubfs/BTOES%20top%20banner-1.png)](https://btoes.com/) [![](https://insights.btoes.com/hubfs/BTOES%20Awards%20top%20banner.png)](https://btoesawards.com/) ## Featured Sponsors ![](https://insights.btoes.com/hubfs/60-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-08-19T142514.037.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131219.141.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131325.986.png) ![](https://insights.btoes.com/hubfs/1-Feb-09-2022-09-01-22-17-AM-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-22T144513.046-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-21T211743.197-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-02T222914.769.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-03T184933.616-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-07T234356.133-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-11T142106.586.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-19T143208.138-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-13T111448.224.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-07-19T185928.223-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-24T115149.013.png) ![](https://insights.btoes.com/hubfs/1-Sep-02-2022-11-30-15-50-AM.png) ![](https://insights.btoes.com/hubfs/2-Sep-02-2022-11-30-25-45-AM.png) ![](https://insights.btoes.com/hubfs/3-Sep-02-2022-11-30-31-60-AM.png) ![](https://insights.btoes.com/hubfs/4-Sep-02-2022-11-30-38-75-AM.png) ![](https://insights.btoes.com/hubfs/5-Sep-02-2022-11-30-44-52-AM.png) ![](https://insights.btoes.com/hubfs/6-Sep-02-2022-11-30-51-40-AM.png) ![](https://insights.btoes.com/hubfs/7-Sep-02-2022-11-31-00-01-AM.png) ![](https://insights.btoes.com/hubfs/8-Sep-02-2022-11-31-07-11-AM.png) ![](https://insights.btoes.com/hubfs/9-Sep-02-2022-11-31-13-66-AM.png) ![](https://insights.btoes.com/hubfs/10-Sep-02-2022-11-31-20-10-AM.png) ![](https://insights.btoes.com/hubfs/11-Sep-02-2022-11-31-26-16-AM.png) ![](https://insights.btoes.com/hubfs/12-Sep-02-2022-11-31-32-40-AM.png) ![](https://insights.btoes.com/hubfs/13-Sep-02-2022-11-31-39-45-AM.png) ![](https://insights.btoes.com/hubfs/14-Sep-02-2022-11-31-46-46-AM.png) ![](https://insights.btoes.com/hubfs/15-Sep-02-2022-11-31-53-27-AM.png) ![](https://insights.btoes.com/hubfs/16-Sep-02-2022-11-31-59-34-AM.png) ![](https://insights.btoes.com/hubfs/17-Sep-02-2022-11-32-21-45-AM.png) ![](https://insights.btoes.com/hubfs/18-Sep-02-2022-11-32-26-80-AM.png) ![](https://insights.btoes.com/hubfs/19-Sep-02-2022-11-33-44-16-AM.png) ![](https://insights.btoes.com/hubfs/20-Sep-02-2022-11-33-52-30-AM.png) ![](https://insights.btoes.com/hubfs/21-Sep-02-2022-11-33-58-70-AM.png) ![](https://insights.btoes.com/hubfs/22-Sep-02-2022-11-34-03-84-AM.png) ![](https://insights.btoes.com/hubfs/23-Sep-02-2022-11-34-08-90-AM.png) ![](https://insights.btoes.com/hubfs/24-Sep-02-2022-11-34-14-42-AM.png) ![](https://insights.btoes.com/hubfs/25-Sep-02-2022-11-34-20-42-AM.png) ![](https://insights.btoes.com/hubfs/26-Sep-02-2022-11-34-26-05-AM.png) ![](https://insights.btoes.com/hubfs/27-Sep-02-2022-11-34-31-47-AM.png) ![](https://insights.btoes.com/hubfs/28-Sep-02-2022-11-34-37-12-AM.png) [![BTOES Insights Official](https://insights.btoes.com/hubfs/btoes.png)](https://insights.btoes.com/author/btoes-insights-official) By [BTOES Insights Official](https://insights.btoes.com/author/btoes-insights-official) April 27, 2019 ## [BTOES 2019 Video Interview: Alina Aronova, Cengage](https://insights.btoes.com/btoes-2019-video-interview-alina-aronova-cengage)   [Exclusive](https://insights.btoes.com/topic/exclusive) [Continuous Improvement](https://insights.btoes.com/topic/continuous-improvement) [Operational Excellence](https://insights.btoes.com/topic/operational-excellence) [Business Transformation](https://insights.btoes.com/topic/business-transformation) [Business Excellence](https://insights.btoes.com/topic/business-excellence) [Lean](https://insights.btoes.com/topic/lean) [Business Improvement](https://insights.btoes.com/topic/business-improvement) # This Video Interview with Alina Aronova, Chief of Staff for the Global Product Technology, Cengage was conducted at BTOES 2019 in Orlando.       **BTOES** is the industry’s biggest and best, senior-level, cross-industry gathering of Business Transformation & Operational Excellence industry leaders and senior executives.   It also hosts the **Business Transformation & Operational Excellence Awards,** which showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs.   The summits hosts a number of private forums for C-Level & Global corporate-level leaders as well as business unit heads.   With over 100+ speakers, 100 sessions, 12 Keynotes, 9 Track Themes, 8 parallel tracks, 60+ track sessions, 50 roundtable discussions, 20 Interactive Workshops, 6 Thought Leader Panels, 5 Leaders Boardrooms, 5 co-located events, the Industry Awards Program, Site Visits, 20+ hours of social networking including 2 gala cocktail parties, dinners, numerous group activities, this is the ultimate event to benchmark, network and drive Operational Excellence to the next level.   Quick Links   [Speakers](http://btoes.com/speakers?__hstc=233546881.79f8bda1d333f40cc09caa06b38503db.1496409236453.1554824759638.1554895047960.52&__hssc=233546881.3.1554895047960&__hsfp=1025431577) [Agenda](http://btoes.com/agenda?__hstc=233546881.79f8bda1d333f40cc09caa06b38503db.1496409236453.1554824759638.1554895047960.52&__hssc=233546881.3.1554895047960&__hsfp=1025431577) [Awards Program](http://btoesawards.com/)   There is a strong focus on Cultural Transformation, Customer Delight, Sustaining Operational Excellence programs, end-to-end Business Transformation, Keeping up with new technologies/impact of digitalization and Leadership Buy-in & Understanding. We dedicated two tracks to advanced technologies, such as AI, Machine Learning, RPA, Predictive Analytics, Blockchain, Cloud infrastructure.   The agenda is designed to encourage active **meaningful conversations** though all day enhanced networking and interaction opportunities, including 1. All-day Refreshment & Themed Breaks 2. 2 Hour Hot Breakfast Networking Sessions 3. 2 Hour Hot Plated Networking Lunches with Topic & Industry Sector focussed tables 4. 90 minute Roundtable Sessions by Topic & Industry Sector. 5. Keynote & Themes Panel Sessions 6. Hosted Welcome Receptions from 5.30pm 7. Expanded more lavish Awards Program 8. Newly launched Night Summit for attendees to meet after dinner For more information or to discuss the summit in more detail please email [info@proqis.com](mailto:info@proqis.com)    **Want to learn more? Download our recent highly acclaimed Research Report.** [![CTA SURVEY long 2](https://insights.btoes.com/hs-fs/hubfs/Research%20Report%202018-19/CTA%20SURVEY%20long%202.png?width=1024&name=CTA%20SURVEY%20long%202.png)](https://insights.btoes.com/download-research-report-2018/19-the-global-state-of-operational-excellence-critical-challenges-future-trends?__hstc=233546881.afea8188c92fad680a81fe07157edf7b.1554390427379.1554907917887.1554984163846.10&__hssc=233546881.18.1554984163846&__hsfp=4188363110) ![pillar%20page%20line%201](https://insights.btoes.com/hs-fs/hubfs/pillar%20page%20line%201.png?width=830&name=pillar%20page%20line%201.png) ## **About the interviewee** ## *![Alina Aronova image](https://insights.btoes.com/hs-fs/hubfs/Alina%20Aronova%20image.png?width=264&name=Alina%20Aronova%20image.png)* **Alina Aronova,** *Chief of Staff for the Global Product Technology,* **Cengage** In today’s day and age every organization seems to be in a constant state of change. Navigating these small and large transformations can be daunting, especially when many transformation efforts take longer, cost more and even fail. Companies grapple with being “reactive or ready” for change. There are many types of transformations that a business must go through including digital, organizational culture, customer experience, operational, distribution, growth, sustainability, risk management, and much more. Many experts will try and argue that each one of these changes requires you to tackle them in fundamentally different ways. But, is that really true? Throughout her career, Alina Aronova has successfully supported, led and sustained an array of business transformations in diverse functional areas, industries, and organizations. Each transformation brought its own unique needs, obstacles, challenges, and constraints. Yet, at the same time they all required innovation, adaptation and rethinking how the organization operated. Looking back at all her success, Alina asked herself “Why was I able to be an effective change agent in different industries with different challenges?” Through this questioning she uncovered her unique methods of defining, organizing and leading prosperous transformations. In this session Alina will share with you her experiences in vastly different industries, stories of her success and failures; insights on how she tackles change; and the competitive advantage that is at the heart of all her transformations.   ![pillar%20page%20line%201](https://insights.btoes.com/hs-fs/hubfs/pillar%20page%20line%201.png?width=830&name=pillar%20page%20line%201.png) ## **About the interviewer** *![James Feldman new](https://insights.btoes.com/hs-fs/hubfs/James%20Feldman%20new.png?width=264&name=James%20Feldman%20new.png)* **James Feldman** *The Bright Idea Guy* **Shift happens** *James Feldman is a globally recognized business advisor, mentor, innovation Sherpa, author, speaker, and serial entrepreneur, who has guided hundreds of companies and thousands of individuals around the world towards optimum performance levels. He advises companies on building strong customer-concentric, innovative organizations that deliver transformational growth to achieve goals, overcome challenges, and think ‘inside the box’ to solve problems.* *The robust result of his real-world information is that attendees become more enlightened to influence their behavior and competitive differentiation. He delivers a strong, entertaining, thought-provoking presentation that will demonstrate 'shifts’ based on a series of interrelated actions with a focus on obsessive intimacy and attendee engagement.* *James delivers proven real-world strategies that target and transform challenges into opportunities! It’s about how to think, not what to think. Leveraging extensive experience developing and implementing effective strategies to drive business improvements for both non-and for-profit organizations* *Utilizing licensed movie and television scenes attendees will be simultaneously entertained and educated.* *His presentation is applicable to brand development, hospitality innovation, business transformation, leadership development, creative problem solving, new business development, B2B/B2C marketing, innovative problem solving and strategic planning.* *Throughout his executive career, he founded several performance improvement companies. He has been responsible for facilitating Toyota’s launch of new products, spearheading the introduction of breakfast at McDonald’s, raising $450M for the Y-ME Breast Cancer Organization, and improving Hewlett-Packards go-to-market strategies. James’ clients have included leading organizations such as AT&T, Carnival Cruise Lines, Apple, Verizon, US Department of Defense, Hyatt, Walt Disney, Ritz Carlton, Microsoft, MGM Casinos and Resorts, MGM, Walt Disney, American Dairy Association, Cremation Association of N.A. Ford, the March of Dimes, and the American Dental Association.* *A highly respected Thought Leader he is the author of several books. They include "D-A-T-I-N-G Your Customer®," "Shift Happens!®",  “Thriving on Change in Organizations” and “Celebrate Customer Service – Insider Secrets,” and has written for publications including Adweek, Advertising Age, Investors Business Daily, and Business Travel News. Named one of the Most Innovative People in the 21st Century by Incentive Magazine.* *James has earned more professional certifications than almost any other speaker including Certified Speaking Professional (CSP), Certified Incentive and Travel Expert (CITE), Certified Professional of Incentive Marketing (CPIM), Certified Performance Technologist (CPT), Master Incentive Professional (MIP), Platform Certified Speaker (PCS), Certified Underwater Photography Instructor, Private Pilot, and Artisan Chocolatier.* [![The Business Transformation & Operational Excellence Industry Awards](https://insights.btoes.com/hubfs/Assets-2020/BTOES%20AWARDS%20LONG.png)](http://btoesawards.com/) [![The Largest Leadership-Level Business Transformation & Operational Excellence Event](https://insights.btoes.com/hubfs/1-51.png)](http://btoes.com) ![opex\_assembly](https://insights.btoes.com/hubfs/BTOES%20Awards%20Logo%20Base%20(5)-2.png) ![business\_assembly](https://insights.btoes.com/hubfs/BTOES%20Awards%20Logo%20Base%20(4)-2.png) ## Proqis Digital Virtual Conference Series View our schedule of industry leading free to attend virtual conferences. Each a premier gathering of industry thought leaders and experts sharing key solutions to current challenges. [View Schedule of Events](https://insights.btoes.com/virtual-conference-page) [![Download the most comprehensive OpEx Resport in the Industry](https://insights.btoes.com/hubfs/RESEARCH%20REPORT%20NO%20DATE.png)](https://insights.btoes.com/download-research-report-2018/19-the-global-state-of-operational-excellence-critical-challenges-future-trends) [![The Business Transformation & Operational Excellence Industry Awards Video Presentation](https://insights.btoes.com/hubfs/2-54.png)](https://insights.btoes.com/business-transformation-operational-excellence/premium-video-content) [![Proqis Events Schedule](https://insights.btoes.com/hubfs/Proqis%20Live%20Conferences.png)](http://proqis.com/events-forward-schedule) [![Proqis Digital](https://insights.btoes.com/hubfs/Assets%20Healthcare%20Technologies%20Blog%20August%202018/24097-Proqis-Media-Pack-Banner-600x200.png)](https://insights.btoes.com/hubfs/24097%20Proqis%20Digital%20Media%20Pack.pdf) [![portallogo\_copyblue\_no\_background.png](https://insights.btoes.com/hs-fs/hubfs/BTOESsavedategraphic/portallogo_copyblue_no_background.png?width=585&height=101&name=portallogo_copyblue_no_background.png "portallogo_copyblue_no_background.png")](https://insights.btoes.com) Welcome to BTOES Insights, the content portal for Business Transformation & Operational Excellence opinions, reports & news. **------------------------------**  ## **[EXCLUSIVE SERIES: BTOES17 VIDEO PRESENTATIONS](https://insights.btoes.com/topic/btoes17-video-presentation)** ***Full-length speaking sessions from the Business Transformation & Operational Excellence World Summit, accompanied by featured articles from the Speakers themselves.*** **[WATCH NOW](https://insights.btoes.com/topic/btoes17-video-presentation)** **-------------------------------** **[Submit an Article](https://insights.btoes.com/operational-excellence-insights/form/contribute-to-btoes-insights)** **[Become a Regular Contributor](https://insights.btoes.com/operational-excellence-insights/form/contribute-to-btoes-insights)** **-------------------------------------------------------** **Search for anything** [![BTOES UNIVERSAL GRAPHIC - NO DATE.webp?width=1200&name=BTOES UNIVERSAL GRAPHIC - NO DATE](https://insights.btoes.com/hubfs/Imported%20images/BTOES%20UNIVERSAL%20GRAPHIC%20-%20NO%20DATE.webp%3Fwidth=1200%26name=BTOES%20UNIVERSAL%20GRAPHIC%20-%20NO%20DATE.webp "BTOES UNIVERSAL GRAPHIC - NO DATE.webp?width=1200&name=BTOES UNIVERSAL GRAPHIC - NO DATE")](https://btoes.com) ## Follow Us - - - - [mailto:Info@proqis.com](mailto:Info@proqis.com) - ## Subscribe to our Free Newsletter *Insights from the most progressive thought leaders delivered to your inbox.* Subscribe Now ## Subscribe to our Newsletter Insights from the world's foremost thought leaders delivered to your inbox. ### Be A Hero! Empower Your Network Being a hero is all about creating value for others. Please invite up to 5 people in your network to attend this premier virtual conference, and they will receive an invitation to attend. If it’s easier for you, please enter your email address below, and click the button, and we will send you the invitation email that you can forward to relevant people in your network. [![BTOES AWARD - NO DATE](https://insights.btoes.com/hs-fs/hubfs/Imported%20sitepage%20images/BTOES%20AWARD%20-%20NO%20DATE.png?width=281&name=BTOES%20AWARD%20-%20NO%20DATE.png "BTOES AWARD - NO DATE")](https://btoesawards.com/) [![Book of the Night ](https://insights.btoes.com/hs-fs/hubfs/Book%20of%20the%20Night%20.png?width=750&name=Book%20of%20the%20Night%20.png "Book of the Night ")](https://insights.btoes.com/2024-btoes-awards-finalists-pillar-page) [![25486-Awards-Banner-300x300-1-amend](https://insights.btoes.com/hs-fs/hubfs/25486-Awards-Banner-300x300-1-amend.png?width=300&name=25486-Awards-Banner-300x300-1-amend.png "25486-Awards-Banner-300x300-1-amend")](https://btoesawards.com/awards-brochure-form-page) [![300x300](https://insights.btoes.com/hs-fs/hubfs/300x300.png?width=300&name=300x300.png "300x300")](https://btoes.com/sponsorship-brochure-form-page) ## BTOES [Learn More](https://btoes.com/home) ## BTOES Awards [Learn More](https://btoesawards.com/) ## Proqis Digital Virtual Conference Series View our schedule of industry leading free to attend virtual conferences. Each a premier gathering of industry thought leaders and experts sharing key solutions to current challenges. [View Schedule of Events](https://insights.btoes.com/virtual-conference-page) ## Webinars Delivered by Progressive Thought-Leaders   [Start Learning Today](https://insights.btoes.com/webinars) ## Watch On-Demand Recordings For Free Watch On-Demand Recording - Access all sessions from progressive thought leaders free of charge from our industry leading virtual conferences. [Watch On-Demand Recordings For Free](https://insights.btoes.com/ondemand-business-page) ## **Best-In-Class Training** Delivered by the industry's most progressive thought leaders from the world's top brands. Start learning today! [View All Courses Now](https://insights.proqistraininginstitute.com/) ## BTOES From Home - On-Demand The premier Business Transformation & Operational Excellence Conference. Watch sessions on-demand for free. Use code: BFH1120 [Watch On-Demand](https://insights.btoes.com/bfh-ondemand-hub-page) ## BTOES Awards [Learn More](https://btoesawards.com/) [![Book of the Night ](https://insights.btoes.com/hs-fs/hubfs/Book%20of%20the%20Night%20.png?width=750&name=Book%20of%20the%20Night%20.png "Book of the Night ")](https://insights.btoes.com/2024-btoes-awards-finalists-pillar-page) ## Follow Us - - - - [mailto:Info@proqis.com](mailto:Info@proqis.com) - ## Subscribe to our Free Newsletter *Insights from the most progressive thought leaders delivered to your inbox.* Subscribe Now ## Subscribe to our Newsletter Insights from the world's foremost thought leaders delivered to your inbox. ### Thank you for submitting the form. You have been subscribed Be A Hero! Empower Your Network Being a hero is all about creating value for others. Please invite up to 5 people in your network to also access our newsletter. They will receive an invitation and an option to subscribe.  If it’s easier for you, please enter your email address below, and click the button, and we will send you the invitation email that you can forward to relevant people in your network. ## Featured Blogs [![](https://insights.btoes.com/hubfs/download%20-%202020-11-27T153327.937.png)](https://insights.btoes.com/btoes-from-home-speaker-spotlight-improve-employee-productivity-during-and-post-covid-by-leveraging-process-management-and-automation-technology) #### [BTOES From Home - SPEAKER ...](https://insights.btoes.com/btoes-from-home-speaker-spotlight-improve-employee-productivity-during-and-post-covid-by-leveraging-process-management-and-automation-technology) Courtesy of Nintex Pty's Paul Hsu, below is a transcript of his speaking session on 'Improve employee productivity during and post-COVID by ... [![](https://insights.btoes.com/hubfs/output-onlinepngtools%20(4).png)](https://insights.btoes.com/2020-award-finalist-spotlight-hp-inc.-best-achievement-in-operational-excellence-to-deliver-digital-transformation-finance-0-0) #### [HP's 2020 AWARD FINALIST CASE ...](https://insights.btoes.com/2020-award-finalist-spotlight-hp-inc.-best-achievement-in-operational-excellence-to-deliver-digital-transformation-finance-0-0) Read this article about HP, Best Achievement in Operational Excellence to deliver Digital Transformation, selected by the independent judging panel, ... [![](https://insights.btoes.com/hubfs/d1462b99-c7a4-4ee0-8f2a-86408b198b2e-your_corporate_logo_jpeg_png_tiff_-BMO-White_E.png)](https://insights.btoes.com/2020-award-finalist-spotlight-bmo-financial-group-best-achievement-in-operational-excellence-to-deliver-digital-transformation-bmo-0-0-0) #### [BMO Financial Group's 2020 ...](https://insights.btoes.com/2020-award-finalist-spotlight-bmo-financial-group-best-achievement-in-operational-excellence-to-deliver-digital-transformation-bmo-0-0-0) Read this article about BMO Financial Group, one of our finalists, in the category Best Achievement in Operational Excellence to deliver Digital ... [![](https://insights.btoes.com/hubfs/24d55cfe-5a47-4e09-bcd0-2511f08d0abe-your_corporate_logo_jpeg_png_tiff_-Cisco_Logo_no_TM_Sky_Blue-RGB.png)](https://insights.btoes.com/2020-award-finalist-spotlight-cisco-best-achievement-of-operational-excellence-in-internet-education-media-technology-0-1) #### [Cisco's 2020 AWARD FINALIST ...](https://insights.btoes.com/2020-award-finalist-spotlight-cisco-best-achievement-of-operational-excellence-in-internet-education-media-technology-0-1) Read this article about Cisco, one of our finalists, in the category Best Achievement of Operational Excellence in Internet, Education, Media & ... [More Blogs](https://insights.btoes.com/) [![ACCESS 50 VIDEO PRESENTATIONS](https://insights.btoes.com/hs-fs/hubfs/Copy%20of%2030%20OPEX%20VIDEO%20PRESENTATIONS.png?width=300&height=300&name=Copy%20of%2030%20OPEX%20VIDEO%20PRESENTATIONS.png "ACCESS 50 VIDEO PRESENTATIONS")](https://insights.btoes.com/business-transformation-operational-excellence/premium-video-content) [![Access all 75 Award Finalist Entires](https://insights.btoes.com/hs-fs/hubfs/LINKEDIN%20AWARDS%20GRAPHIC%20(1).png?width=300&height=300&name=LINKEDIN%20AWARDS%20GRAPHIC%20(1).png "Access all 75 Award Finalist Entires")](https://btoesawards.com/access-award-finalist-entries-2021) [![RESEARCH REPORT 2021/2022](https://insights.btoes.com/hs-fs/hubfs/RESEARCH%20REPORT%2020212022.png?width=600&name=RESEARCH%20REPORT%2020212022.png "RESEARCH REPORT 2021/2022")](https://insights.btoes.com/download-research-report-2018/19-the-global-state-of-operational-excellence-critical-challenges-future-trends) [![BTOES AWARD - NO DATE](https://insights.btoes.com/hs-fs/hubfs/BTOES%20AWARD%20-%20NO%20DATE.png?width=300&name=BTOES%20AWARD%20-%20NO%20DATE.png "BTOES AWARD - NO DATE")](https://btoes.com/about-the-awards) [![BTOES UNIVERSAL GRAPHIC - NO DATE](https://insights.btoes.com/hs-fs/hubfs/BTOES%20UNIVERSAL%20GRAPHIC%20-%20NO%20DATE.png?width=300&name=BTOES%20UNIVERSAL%20GRAPHIC%20-%20NO%20DATE.png "BTOES UNIVERSAL GRAPHIC - NO DATE")](https://btoes.com/) [![Subscribe to Business Transformation & Operational Excellence Insights Now](https://no-cache.hubspot.com/cta/default/480025/8614b260-96d8-498d-8b03-87512ac4ed3c.png)](https://cta-redirect.hubspot.com/cta/redirect/480025/8614b260-96d8-498d-8b03-87512ac4ed3c) [![btoes19.png](https://insights.btoes.com/hs-fs/hubfs/btoes19.png?width=800&name=btoes19.png "btoes19.png")](https://btoes.com/about) ![png](https://insights.btoes.com/hs-fs/hubfs/png.png?width=300&name=png.png "png") ![png](https://insights.btoes.com/hs-fs/hubfs/png.png?width=300&name=png.png "png") ## Featured Content - [![Best Achievement of Operational Excellence in Technology & Communications: IBM](https://insights.btoes.com/hubfs/IBM%20cover-1.png "Best Achievement of Operational Excellence in Technology & Communications: IBM")](https://insights.btoes.com/business-transformation-operational-excellence/btoes17-award-winning-case-study/ibm-customer-experience-communications-automation) - [![Best Achievement of Operational Excellence in Oil & Gas, Power & Utilities: Black & Veatch](https://insights.btoes.com/hubfs/Screenshot%202017-05-08%2013.07.52.png "Best Achievement of Operational Excellence in Oil & Gas, Power & Utilities: Black & Veatch")](https://insights.btoes.com/business-transformation-operational-excellence/btoes17-award-winning-case-study/oilgas-black-and-veatch?hsCtaTracking=b3355613-3346-4b40-b733-9e6eb6495863%7C7f26a0b9-fb30-4598-833e-f77a3dc894ca) - [![Best Achievement in Cultural Transformation to deliver a high performing Operational Excellence culture: NextEra Energy](https://insights.btoes.com/hubfs/Screenshot%202017-05-08%2013.08.39.png "Best Achievement in Cultural Transformation to deliver a high performing Operational Excellence culture: NextEra Energy")](https://insights.btoes.com/business-transformation-operational-excellence/btoes17-award-winning-case-study/culture-transformation-winners-nextera-energy) [Follow Us](https://twitter.com/BTOESInsights) [![Share on Facebook](https://static.hubspot.com/final/img/common/icons/social/facebook-24x24.png)](http://www.facebook.com/share.php?u=https%3A%2F%2Finsights.btoes.com%2Fbtoes-2019-video-interview-alina-aronova-cengage%3Futm_medium%3Dsocial%26utm_source%3Dfacebook) [![Share on LinkedIn](https://static.hubspot.com/final/img/common/icons/social/linkedin-24x24.png)](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Finsights.btoes.com%2Fbtoes-2019-video-interview-alina-aronova-cengage%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [![Share on Twitter](https://static.hubspot.com/final/img/common/icons/social/twitter-24x24.png)](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Finsights.btoes.com%2Fbtoes-2019-video-interview-alina-aronova-cengage%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Finsights.btoes.com%2Fbtoes-2019-video-interview-alina-aronova-cengage%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=BTOES%202019%20Video%20Interview%3A%20Alina%20Aronova%2C%20Cengage) [![Share on Email](https://static.hubspot.com/final/img/common/icons/social/email-24x24.png)](mailto:?subject=Check%20out%20https%3A%2F%2Finsights.btoes.com%2Fbtoes-2019-video-interview-alina-aronova-cengage%3Futm_medium%3Dsocial%26utm_source%3Demail%20&body=Check%20out%20https%3A%2F%2Finsights.btoes.com%2Fbtoes-2019-video-interview-alina-aronova-cengage%3Futm_medium%3Dsocial%26utm_source%3Demail) [![Operational Excellence Frameworks and Learning Resources, Customer Experience, Digital Transformation and more introductions](https://no-cache.hubspot.com/cta/default/480025/b6718f9e-5809-4350-a26a-a8f1e0cb328d.png)](https://cta-redirect.hubspot.com/cta/redirect/480025/b6718f9e-5809-4350-a26a-a8f1e0cb328d) - [![Intelligent BPM Systems: Impact & Opportunity](https://insights.btoes.com/hubfs/futstrat_book.png "Intelligent BPM Systems: Impact & Opportunity")](https://insights.btoes.com/business-transformation-operational-excellence/premium-contributor-content/intelligent-bpm-systems) - [![Surviving\_the\_IT\_Talent\_deficit.png](https://insights.btoes.com/hubfs/Blog/Previews/Surviving_the_IT_Talent_deficit.png "Surviving_the_IT_Talent_deficit.png")](https://insights.btoes.com/surviving-the-it-talent-deficit-how-to-come-out-on-top) - [![Six Sigma's Best Kept Secret: Motorola & The Malcolm Baldrige Awards](https://insights.btoes.com/hubfs/Blog/Previews/SIXSIGMASBESTKEPTSECRETPREVIEW.png "Six Sigma's Best Kept Secret: Motorola & The Malcolm Baldrige Awards")](https://insights.btoes.com/business-transformation-operational-excellence/premium-contributor-content/best-kept-secret) - [![The Value-Switch for Digitalization Initiatives: Business Process Management](https://insights.btoes.com/hubfs/Blog/Previews/Global_Research_Study_Results.png "The Value-Switch for Digitalization Initiatives: Business Process Management")](https://insights.btoes.com/the-value-switch-for-digitalization-initiatives-bpm) - [![Process of Process Management: Strategy Execution in a Digital World](https://insights.btoes.com/hubfs/Blog/Previews/PoPm_preview_cover.png "Process of Process Management: Strategy Execution in a Digital World")](https://insights.btoes.com/business-transformation-operational-excellence/premium-contributor-content/process-of-process-management) ### Popular Content [Top 10 Books on Business Process Management](https://insights.btoes.com/top-10-books-on-business-process-management) Oct 13, 2023 [Top 10 Books on Operational Excellence](https://insights.btoes.com/top-10-books-on-operational-excellence-attending-btoes) Oct 05, 2023 [Top 10 Books on Continuous Improvement](https://insights.btoes.com/top-10-books-on-continuous-improvement-attending-btoes) Oct 05, 2023 [Understanding the Major Features of the US Free Enterprise System](https://insights.btoes.com/understanding-the-major-features-of-the-us-free-enterprise-system) Dec 21, 2023 [Top 10 Books on Business Transformation](https://insights.btoes.com/top-10-books-on-business-transformation) Oct 05, 2023 ### Popular Tags [Speaker Presentation](https://insights.btoes.com/topic/speaker-presentation) [Operational Excellence](https://insights.btoes.com/topic/operational-excellence) [Business Transformation](https://insights.btoes.com/topic/business-transformation) [Business Improvement](https://insights.btoes.com/topic/business-improvement) [Insights Article](https://insights.btoes.com/topic/insights-article) [Continuous Improvement](https://insights.btoes.com/topic/continuous-improvement) [Process Management](https://insights.btoes.com/topic/process-management) [Business Excellence](https://insights.btoes.com/topic/business-excellence) [process excellence](https://insights.btoes.com/topic/process-excellence) [Process Optimization](https://insights.btoes.com/topic/process-optimization) [Process Improvement](https://insights.btoes.com/topic/process-improvement) [Award Finalist Case Study](https://insights.btoes.com/topic/award-finalist-case-study) [Digital Transformation](https://insights.btoes.com/topic/digital-transformation) [Leadership](https://insights.btoes.com/topic/leadership) [Change Management](https://insights.btoes.com/topic/change-management) [Lean](https://insights.btoes.com/topic/lean) [Enterprise Excellence](https://insights.btoes.com/topic/enterprise-excellence) [Premium](https://insights.btoes.com/topic/premium) [Organizational Excellence](https://insights.btoes.com/topic/organizational-excellence) [Lean Enterprise](https://insights.btoes.com/topic/lean-enterprise) [Lean Six Sigma](https://insights.btoes.com/topic/lean-six-sigma) [Execution Excellence](https://insights.btoes.com/topic/execution-excellence) [Capability Excellence](https://insights.btoes.com/topic/capability-excellence) [Enterprise Architecture](https://insights.btoes.com/topic/enterprise-architecture) [New Technologies](https://insights.btoes.com/topic/new-technologies) [Changing & Improving Company Culture](https://insights.btoes.com/topic/changing-improving-company-culture) [Agile](https://insights.btoes.com/topic/agile) [end-to-end Business Transformation](https://insights.btoes.com/topic/end-to-end-business-transformation) [Execution & Sustaining OpEx Projects](https://insights.btoes.com/topic/execution-sustaining-opex-projects) [Culture Transformation](https://insights.btoes.com/topic/culture-transformation) [Leadership Understanding & Buy-In](https://insights.btoes.com/topic/leadership-understanding-buy-in) [Lack of/Need for Resources](https://insights.btoes.com/topic/lack-of-need-for-resources) [Adapting to Business Trends](https://insights.btoes.com/topic/adapting-to-business-trends) [Changing Customer Demands](https://insights.btoes.com/topic/changing-customer-demands) [Failure to Innovate](https://insights.btoes.com/topic/failure-to-innovate) [Integrating CI Methodologies](https://insights.btoes.com/topic/integrating-ci-methodologies) [Lack of/Need for Skilled Workers](https://insights.btoes.com/topic/lack-of-need-for-skilled-workers) [Lack of/Need for Support from Employees](https://insights.btoes.com/topic/lack-of-need-for-support-from-employees) [Maintaining key Priorities](https://insights.btoes.com/topic/maintaining-key-priorities) [Relationships Between Departments](https://insights.btoes.com/topic/relationships-between-departments) [BTOES18](https://insights.btoes.com/topic/btoes18) [RPA & Intelligent Automation Live](https://insights.btoes.com/topic/rpa-intelligent-automation-live) [Process Mining](https://insights.btoes.com/topic/process-mining) [BTOES From Home](https://insights.btoes.com/topic/btoes-from-home) [Cultural Transformation](https://insights.btoes.com/topic/cultural-transformation) [Financial Services](https://insights.btoes.com/topic/financial-services) [Customer Experience Excellence](https://insights.btoes.com/topic/customer-experience-excellence) [Process Automation](https://insights.btoes.com/topic/process-automation) [Technology](https://insights.btoes.com/topic/technology) [Healthcare](https://insights.btoes.com/topic/healthcare) [iBPM](https://insights.btoes.com/topic/ibpm) [Healthcare and Medical Devices](https://insights.btoes.com/topic/healthcare-and-medical-devices) [Webinar](https://insights.btoes.com/topic/webinar) [Culture](https://insights.btoes.com/topic/culture) [Customer Experience](https://insights.btoes.com/topic/customer-experience) [Innovation](https://insights.btoes.com/topic/innovation) [BTOES Video Presentations](https://insights.btoes.com/topic/btoes-video-presentations) [Exclusive](https://insights.btoes.com/topic/exclusive) [BTOES HEALTH](https://insights.btoes.com/topic/btoes-health) [Strategy Execution](https://insights.btoes.com/topic/strategy-execution) [Business Challenges](https://insights.btoes.com/topic/business-challenges) [Digital Process Automation](https://insights.btoes.com/topic/digital-process-automation) [Report](https://insights.btoes.com/topic/report) [Industry](https://insights.btoes.com/topic/industry) [Digital Workplace Transformation](https://insights.btoes.com/topic/digital-workplace-transformation) [Manufacturing](https://insights.btoes.com/topic/manufacturing) [Supply Chain Planning](https://insights.btoes.com/topic/supply-chain-planning) [Robotic Process Automation (RPA)](https://insights.btoes.com/topic/robotic-process-automation-rpa) [BPM](https://insights.btoes.com/topic/bpm) [Automation](https://insights.btoes.com/topic/automation) [IT Infrastructure & Cloud Strategies](https://insights.btoes.com/topic/it-infrastructure-cloud-strategies) [Artificial Intelligence](https://insights.btoes.com/topic/artificial-intelligence) [Business Process Management](https://insights.btoes.com/topic/business-process-management) [innovation execution](https://insights.btoes.com/topic/innovation-execution) [AI](https://insights.btoes.com/topic/ai) [Lean Manufacturing](https://insights.btoes.com/topic/lean-manufacturing) [Oil & Gas](https://insights.btoes.com/topic/oil-gas) [Robotic Process Automation](https://insights.btoes.com/topic/robotic-process-automation) [IT](https://insights.btoes.com/topic/it) [value creation](https://insights.btoes.com/topic/value-creation) [Agility](https://insights.btoes.com/topic/agility) [Business](https://insights.btoes.com/topic/business) [Speaker Article](https://insights.btoes.com/topic/speaker-article) [Systems Engineering](https://insights.btoes.com/topic/systems-engineering) [RPAs](https://insights.btoes.com/topic/rpas) [Insurance](https://insights.btoes.com/topic/insurance) [Process Design](https://insights.btoes.com/topic/process-design) [Digital](https://insights.btoes.com/topic/digital) [Speaker's Interview](https://insights.btoes.com/topic/speakers-interview) [data management](https://insights.btoes.com/topic/data-management) [Intelligent Automation](https://insights.btoes.com/topic/intelligent-automation) [digital operations](https://insights.btoes.com/topic/digital-operations) [Six Sigma](https://insights.btoes.com/topic/six-sigma) [Awards](https://insights.btoes.com/topic/awards) [thought leaders](https://insights.btoes.com/topic/thought-leaders) [BTOES Presentation Slides](https://insights.btoes.com/topic/btoes-presentation-slides) [Transformation](https://insights.btoes.com/topic/transformation) [Cloud](https://insights.btoes.com/topic/cloud) [Machine Learning](https://insights.btoes.com/topic/machine-learning) [Data Analytics](https://insights.btoes.com/topic/data-analytics) [Digital Transformation Workplace](https://insights.btoes.com/topic/digital-transformation-workplace) [Banking and Capital Markets](https://insights.btoes.com/topic/banking-and-capital-markets) [Data](https://insights.btoes.com/topic/data) [Finance](https://insights.btoes.com/topic/finance) [Professional Services](https://insights.btoes.com/topic/professional-services) [Education](https://insights.btoes.com/topic/education) [IT Infrastructure](https://insights.btoes.com/topic/it-infrastructure) [IT Infrastructure & Cloud Strategies Live](https://insights.btoes.com/topic/it-infrastructure-cloud-strategies-live) [Blockchain](https://insights.btoes.com/topic/blockchain) [Interview](https://insights.btoes.com/topic/interview) [Solving Cash Flow with AI](https://insights.btoes.com/topic/solving-cash-flow-with-ai) [BTOES](https://insights.btoes.com/topic/btoes) [White Paper](https://insights.btoes.com/topic/white-paper) [investment banking](https://insights.btoes.com/topic/investment-banking) [Analytics Insight](https://insights.btoes.com/topic/analytics-insight) [BTOES19](https://insights.btoes.com/topic/btoes19) [Consumer Products & Retail](https://insights.btoes.com/topic/consumer-products-retail) [Enterprise Agile Planning](https://insights.btoes.com/topic/enterprise-agile-planning) [Government](https://insights.btoes.com/topic/government) [Operational Excellence Model](https://insights.btoes.com/topic/operational-excellence-model) [Project Management](https://insights.btoes.com/topic/project-management) [Algorithm](https://insights.btoes.com/topic/algorithm) [Automotive and Transportation](https://insights.btoes.com/topic/automotive-and-transportation) [Banking](https://insights.btoes.com/topic/banking) [Business Environment](https://insights.btoes.com/topic/business-environment) [Digital Bank](https://insights.btoes.com/topic/digital-bank) [Enterprise architecture as an enabler](https://insights.btoes.com/topic/enterprise-architecture-as-an-enabler) [Hybrid Work Model](https://insights.btoes.com/topic/hybrid-work-model) [Primary Measure of succes](https://insights.btoes.com/topic/primary-measure-of-succes) [Relationship Management](https://insights.btoes.com/topic/relationship-management) [Sales](https://insights.btoes.com/topic/sales) [business expansion](https://insights.btoes.com/topic/business-expansion) [revenue growth](https://insights.btoes.com/topic/revenue-growth) [Adobe Sign](https://insights.btoes.com/topic/adobe-sign) [Agile Transformation](https://insights.btoes.com/topic/agile-transformation) [CoE](https://insights.btoes.com/topic/coe) [Delivery solution](https://insights.btoes.com/topic/delivery-solution) [E-Signatures](https://insights.btoes.com/topic/e-signatures) [Electricity](https://insights.btoes.com/topic/electricity) [Global Technology](https://insights.btoes.com/topic/global-technology) [HealthcareTechnologies](https://insights.btoes.com/topic/healthcaretechnologies) [Innovation in Healthcare](https://insights.btoes.com/topic/innovation-in-healthcare) [Reduce your RPA TCO](https://insights.btoes.com/topic/reduce-your-rpa-tco) [Transportation](https://insights.btoes.com/topic/transportation) [Accounts Receivable (AR)](https://insights.btoes.com/topic/accounts-receivable-ar) [Big Data Technology](https://insights.btoes.com/topic/big-data-technology) [CORE](https://insights.btoes.com/topic/core) [Cloud Technology](https://insights.btoes.com/topic/cloud-technology) [Cognitive learning](https://insights.btoes.com/topic/cognitive-learning) [Days Sales Outstanding (DSO)](https://insights.btoes.com/topic/days-sales-outstanding-dso) [Logistics Services](https://insights.btoes.com/topic/logistics-services) [Operational Excellence Example](https://insights.btoes.com/topic/operational-excellence-example) [Risk Management](https://insights.btoes.com/topic/risk-management) [business process automation](https://insights.btoes.com/topic/business-process-automation) [transformation journey](https://insights.btoes.com/topic/transformation-journey) [Covid-19](https://insights.btoes.com/topic/covid-19) [Data Entry](https://insights.btoes.com/topic/data-entry) [Digital Experience](https://insights.btoes.com/topic/digital-experience) [Digital Network](https://insights.btoes.com/topic/digital-network) [Digital Network Assistant (DNA)](https://insights.btoes.com/topic/digital-network-assistant-dna) [Digitization](https://insights.btoes.com/topic/digitization) [Drinks](https://insights.btoes.com/topic/drinks) [Effective Change Leaders](https://insights.btoes.com/topic/effective-change-leaders) [HR](https://insights.btoes.com/topic/hr) [Internet](https://insights.btoes.com/topic/internet) [Media](https://insights.btoes.com/topic/media) [NPS](https://insights.btoes.com/topic/nps) [Net Promoter Score](https://insights.btoes.com/topic/net-promoter-score) [Program Management Portal (PgMP)](https://insights.btoes.com/topic/program-management-portal-pgmp) [Sustainability](https://insights.btoes.com/topic/sustainability) [TechXLive](https://insights.btoes.com/topic/techxlive) [The Document is Dead](https://insights.btoes.com/topic/the-document-is-dead) [The New Era of Automation](https://insights.btoes.com/topic/the-new-era-of-automation) [Automated Money Movement](https://insights.btoes.com/topic/automated-money-movement) [Banking & Financial Services](https://insights.btoes.com/topic/banking-financial-services) [Biopharmaceutical](https://insights.btoes.com/topic/biopharmaceutical) [Blue Room Effect](https://insights.btoes.com/topic/blue-room-effect) [Building Your Future Workforce in Insurance](https://insights.btoes.com/topic/building-your-future-workforce-in-insurance) [Business Process Governance](https://insights.btoes.com/topic/business-process-governance) [Capital Market](https://insights.btoes.com/topic/capital-market) [Creative Passion](https://insights.btoes.com/topic/creative-passion) [Digital Transformation Workplace Live](https://insights.btoes.com/topic/digital-transformation-workplace-live) [Digital Workforce](https://insights.btoes.com/topic/digital-workforce) [Digitalization](https://insights.btoes.com/topic/digitalization) [ERP Transformation](https://insights.btoes.com/topic/erp-transformation) [Finance Global Operations (FGO)](https://insights.btoes.com/topic/finance-global-operations-fgo) [Financial Services Software](https://insights.btoes.com/topic/financial-services-software) [Frameworks](https://insights.btoes.com/topic/frameworks) [Hoshin Planning](https://insights.btoes.com/topic/hoshin-planning) [Human Capital](https://insights.btoes.com/topic/human-capital) [Lean Culture](https://insights.btoes.com/topic/lean-culture) [Natural Gas Infrastructure](https://insights.btoes.com/topic/natural-gas-infrastructure) [Natural Language Processing](https://insights.btoes.com/topic/natural-language-processing) [Organizational Change](https://insights.btoes.com/topic/organizational-change) [Pharmaceutical](https://insights.btoes.com/topic/pharmaceutical) [Pharmaceuticals & Life Sciences](https://insights.btoes.com/topic/pharmaceuticals-life-sciences) [Project manager](https://insights.btoes.com/topic/project-manager) [Supply Chain Management](https://insights.btoes.com/topic/supply-chain-management) [Sustainable Growth](https://insights.btoes.com/topic/sustainable-growth) [The Fully Automated Contact Center](https://insights.btoes.com/topic/the-fully-automated-contact-center) [Transformation Initiatives](https://insights.btoes.com/topic/transformation-initiatives) [Workplace Analytics](https://insights.btoes.com/topic/workplace-analytics) [eForms](https://insights.btoes.com/topic/eforms) [eSignatures](https://insights.btoes.com/topic/esignatures) [3D Thinking](https://insights.btoes.com/topic/3d-thinking) [BEAM](https://insights.btoes.com/topic/beam) [BFARM](https://insights.btoes.com/topic/bfarm) [BTOES17](https://insights.btoes.com/topic/btoes17) [Big Data Processing](https://insights.btoes.com/topic/big-data-processing) [Business Analytics](https://insights.btoes.com/topic/business-analytics) [Business Growth](https://insights.btoes.com/topic/business-growth) [Centralized Performance Monitoring System](https://insights.btoes.com/topic/centralized-performance-monitoring-system) [Communication](https://insights.btoes.com/topic/communication) [Creativity](https://insights.btoes.com/topic/creativity) [Digital Technologies](https://insights.btoes.com/topic/digital-technologies) [Digital Technology](https://insights.btoes.com/topic/digital-technology) [Educational Psychologist](https://insights.btoes.com/topic/educational-psychologist) [Energy Management](https://insights.btoes.com/topic/energy-management) [Health Insurance](https://insights.btoes.com/topic/health-insurance) [Health Maintenance Organizations](https://insights.btoes.com/topic/health-maintenance-organizations) [Hospitality & Construction](https://insights.btoes.com/topic/hospitality-construction) [Human Centered Design](https://insights.btoes.com/topic/human-centered-design) [Integrated Decision Approach](https://insights.btoes.com/topic/integrated-decision-approach) [Integrated Decision Making](https://insights.btoes.com/topic/integrated-decision-making) [Intelligent Document Processing](https://insights.btoes.com/topic/intelligent-document-processing) [Kaizen](https://insights.btoes.com/topic/kaizen) [Medicare](https://insights.btoes.com/topic/medicare) [Moodset for Excellence](https://insights.btoes.com/topic/moodset-for-excellence) [Natural Language Processing (NLP)](https://insights.btoes.com/topic/natural-language-processing-nlp) [Offering Managers](https://insights.btoes.com/topic/offering-managers) [Oil and Gas](https://insights.btoes.com/topic/oil-and-gas) [Optical Character Recognition (OCR)](https://insights.btoes.com/topic/optical-character-recognition-ocr) [Pharmaceuticals and Life Sciences](https://insights.btoes.com/topic/pharmaceuticals-and-life-sciences) [Photographing](https://insights.btoes.com/topic/photographing) [Price and Routing Tracking (PART)](https://insights.btoes.com/topic/price-and-routing-tracking-part) [Process Design Document (PDD)](https://insights.btoes.com/topic/process-design-document-pdd) [Product Identifier Descriptions (PIDs)](https://insights.btoes.com/topic/product-identifier-descriptions-pids) [Python](https://insights.btoes.com/topic/python) [Quote to Cash (Q2C)](https://insights.btoes.com/topic/quote-to-cash-q2c) [Resilience](https://insights.btoes.com/topic/resilience) [SAP](https://insights.btoes.com/topic/sap) [Sales Quota](https://insights.btoes.com/topic/sales-quota) [Team Work](https://insights.btoes.com/topic/team-work) [Telecommunications](https://insights.btoes.com/topic/telecommunications) [Text Mining](https://insights.btoes.com/topic/text-mining) [Visually Displayed](https://insights.btoes.com/topic/visually-displayed) [Work Culture](https://insights.btoes.com/topic/work-culture) [master](https://insights.btoes.com/topic/master) [text analytics](https://insights.btoes.com/topic/text-analytics) [virtual resource management](https://insights.btoes.com/topic/virtual-resource-management) ## Media Partners ![](https://insights.btoes.com/hubfs/1-Sep-02-2022-11-48-39-42-AM.png) ![](https://insights.btoes.com/hubfs/2-Sep-02-2022-11-48-48-62-AM.png) ![](https://insights.btoes.com/hubfs/4-Sep-02-2022-11-49-00-44-AM.png) ![](https://insights.btoes.com/hubfs/3-Sep-02-2022-11-49-13-94-AM.png) ![](https://insights.btoes.com/hubfs/5-Sep-02-2022-11-49-24-60-AM.png) ![](https://insights.btoes.com/hubfs/6-Sep-02-2022-11-49-57-14-AM.png) ![](https://insights.btoes.com/hubfs/7-Sep-02-2022-11-50-08-10-AM.png) ## Featured Sponsors ![](https://insights.btoes.com/hubfs/60-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-08-19T142514.037.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131219.141.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131325.986.png) ![](https://insights.btoes.com/hubfs/1-Feb-09-2022-09-01-22-17-AM-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-22T144513.046-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-21T211743.197-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-02T222914.769.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-03T184933.616-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-07T234356.133-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-11T142106.586.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-19T143208.138-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-13T111448.224.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-07-19T185928.223-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-24T115149.013.png) ![](https://insights.btoes.com/hubfs/1-Sep-02-2022-11-30-15-50-AM.png) ![](https://insights.btoes.com/hubfs/2-Sep-02-2022-11-30-25-45-AM.png) ![](https://insights.btoes.com/hubfs/3-Sep-02-2022-11-30-31-60-AM.png) ![](https://insights.btoes.com/hubfs/4-Sep-02-2022-11-30-38-75-AM.png) ![](https://insights.btoes.com/hubfs/5-Sep-02-2022-11-30-44-52-AM.png) ![](https://insights.btoes.com/hubfs/6-Sep-02-2022-11-30-51-40-AM.png) ![](https://insights.btoes.com/hubfs/7-Sep-02-2022-11-31-00-01-AM.png) ![](https://insights.btoes.com/hubfs/8-Sep-02-2022-11-31-07-11-AM.png) ![](https://insights.btoes.com/hubfs/9-Sep-02-2022-11-31-13-66-AM.png) ![](https://insights.btoes.com/hubfs/10-Sep-02-2022-11-31-20-10-AM.png) ![](https://insights.btoes.com/hubfs/11-Sep-02-2022-11-31-26-16-AM.png) ![](https://insights.btoes.com/hubfs/12-Sep-02-2022-11-31-32-40-AM.png) ![](https://insights.btoes.com/hubfs/13-Sep-02-2022-11-31-39-45-AM.png) ![](https://insights.btoes.com/hubfs/14-Sep-02-2022-11-31-46-46-AM.png) ![](https://insights.btoes.com/hubfs/15-Sep-02-2022-11-31-53-27-AM.png) ![](https://insights.btoes.com/hubfs/16-Sep-02-2022-11-31-59-34-AM.png) ![](https://insights.btoes.com/hubfs/17-Sep-02-2022-11-32-21-45-AM.png) ![](https://insights.btoes.com/hubfs/18-Sep-02-2022-11-32-26-80-AM.png) ![](https://insights.btoes.com/hubfs/19-Sep-02-2022-11-33-44-16-AM.png) ![](https://insights.btoes.com/hubfs/20-Sep-02-2022-11-33-52-30-AM.png) ![](https://insights.btoes.com/hubfs/21-Sep-02-2022-11-33-58-70-AM.png) ![](https://insights.btoes.com/hubfs/22-Sep-02-2022-11-34-03-84-AM.png) ![](https://insights.btoes.com/hubfs/23-Sep-02-2022-11-34-08-90-AM.png) ![](https://insights.btoes.com/hubfs/24-Sep-02-2022-11-34-14-42-AM.png) ![](https://insights.btoes.com/hubfs/25-Sep-02-2022-11-34-20-42-AM.png) ![](https://insights.btoes.com/hubfs/26-Sep-02-2022-11-34-26-05-AM.png) ![](https://insights.btoes.com/hubfs/27-Sep-02-2022-11-34-31-47-AM.png) ![](https://insights.btoes.com/hubfs/28-Sep-02-2022-11-34-37-12-AM.png) ## Media Partners ![](https://insights.btoes.com/hubfs/1-Sep-02-2022-11-48-39-42-AM.png) ![](https://insights.btoes.com/hubfs/2-Sep-02-2022-11-48-48-62-AM.png) ![](https://insights.btoes.com/hubfs/4-Sep-02-2022-11-49-00-44-AM.png) ![](https://insights.btoes.com/hubfs/3-Sep-02-2022-11-49-13-94-AM.png) ![](https://insights.btoes.com/hubfs/5-Sep-02-2022-11-49-24-60-AM.png) ![](https://insights.btoes.com/hubfs/6-Sep-02-2022-11-49-57-14-AM.png) ![](https://insights.btoes.com/hubfs/7-Sep-02-2022-11-50-08-10-AM.png) ## Featured Sponsors ![](https://insights.btoes.com/hubfs/60-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-08-19T142514.037.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131219.141.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131325.986.png) ![](https://insights.btoes.com/hubfs/1-Feb-09-2022-09-01-22-17-AM-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-22T144513.046-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-21T211743.197-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-02T222914.769.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-03T184933.616-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-07T234356.133-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-11T142106.586.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-19T143208.138-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-13T111448.224.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-07-19T185928.223-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-24T115149.013.png) ![](https://insights.btoes.com/hubfs/1-Sep-02-2022-11-30-15-50-AM.png) ![](https://insights.btoes.com/hubfs/2-Sep-02-2022-11-30-25-45-AM.png) ![](https://insights.btoes.com/hubfs/3-Sep-02-2022-11-30-31-60-AM.png) ![](https://insights.btoes.com/hubfs/4-Sep-02-2022-11-30-38-75-AM.png) ![](https://insights.btoes.com/hubfs/5-Sep-02-2022-11-30-44-52-AM.png) ![](https://insights.btoes.com/hubfs/6-Sep-02-2022-11-30-51-40-AM.png) ![](https://insights.btoes.com/hubfs/7-Sep-02-2022-11-31-00-01-AM.png) ![](https://insights.btoes.com/hubfs/8-Sep-02-2022-11-31-07-11-AM.png) ![](https://insights.btoes.com/hubfs/9-Sep-02-2022-11-31-13-66-AM.png) ![](https://insights.btoes.com/hubfs/10-Sep-02-2022-11-31-20-10-AM.png) ![](https://insights.btoes.com/hubfs/11-Sep-02-2022-11-31-26-16-AM.png) ![](https://insights.btoes.com/hubfs/12-Sep-02-2022-11-31-32-40-AM.png) ![](https://insights.btoes.com/hubfs/13-Sep-02-2022-11-31-39-45-AM.png) ![](https://insights.btoes.com/hubfs/14-Sep-02-2022-11-31-46-46-AM.png) ![](https://insights.btoes.com/hubfs/15-Sep-02-2022-11-31-53-27-AM.png) ![](https://insights.btoes.com/hubfs/16-Sep-02-2022-11-31-59-34-AM.png) ![](https://insights.btoes.com/hubfs/17-Sep-02-2022-11-32-21-45-AM.png) ![](https://insights.btoes.com/hubfs/18-Sep-02-2022-11-32-26-80-AM.png) ![](https://insights.btoes.com/hubfs/19-Sep-02-2022-11-33-44-16-AM.png) ![](https://insights.btoes.com/hubfs/20-Sep-02-2022-11-33-52-30-AM.png) ![](https://insights.btoes.com/hubfs/21-Sep-02-2022-11-33-58-70-AM.png) ![](https://insights.btoes.com/hubfs/22-Sep-02-2022-11-34-03-84-AM.png) ![](https://insights.btoes.com/hubfs/23-Sep-02-2022-11-34-08-90-AM.png) ![](https://insights.btoes.com/hubfs/24-Sep-02-2022-11-34-14-42-AM.png) ![](https://insights.btoes.com/hubfs/25-Sep-02-2022-11-34-20-42-AM.png) ![](https://insights.btoes.com/hubfs/26-Sep-02-2022-11-34-26-05-AM.png) ![](https://insights.btoes.com/hubfs/27-Sep-02-2022-11-34-31-47-AM.png) ![](https://insights.btoes.com/hubfs/28-Sep-02-2022-11-34-37-12-AM.png) ## Media Partners ![](https://insights.btoes.com/hubfs/1-Sep-02-2022-11-48-39-42-AM.png) ![](https://insights.btoes.com/hubfs/2-Sep-02-2022-11-48-48-62-AM.png) ![](https://insights.btoes.com/hubfs/4-Sep-02-2022-11-49-00-44-AM.png) ![](https://insights.btoes.com/hubfs/3-Sep-02-2022-11-49-13-94-AM.png) ![](https://insights.btoes.com/hubfs/5-Sep-02-2022-11-49-24-60-AM.png) ![](https://insights.btoes.com/hubfs/6-Sep-02-2022-11-49-57-14-AM.png) ![](https://insights.btoes.com/hubfs/7-Sep-02-2022-11-50-08-10-AM.png) ## Featured Sponsors ![](https://insights.btoes.com/hubfs/60-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-08-19T142514.037.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131219.141.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131325.986.png) ![](https://insights.btoes.com/hubfs/1-Feb-09-2022-09-01-22-17-AM-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-22T144513.046-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-21T211743.197-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-02T222914.769.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-03T184933.616-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-07T234356.133-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-11T142106.586.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-19T143208.138-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-13T111448.224.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-07-19T185928.223-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-24T115149.013.png) ![](https://insights.btoes.com/hubfs/1-Sep-02-2022-11-30-15-50-AM.png) ![](https://insights.btoes.com/hubfs/2-Sep-02-2022-11-30-25-45-AM.png) ![](https://insights.btoes.com/hubfs/3-Sep-02-2022-11-30-31-60-AM.png) ![](https://insights.btoes.com/hubfs/4-Sep-02-2022-11-30-38-75-AM.png) ![](https://insights.btoes.com/hubfs/5-Sep-02-2022-11-30-44-52-AM.png) ![](https://insights.btoes.com/hubfs/6-Sep-02-2022-11-30-51-40-AM.png) ![](https://insights.btoes.com/hubfs/7-Sep-02-2022-11-31-00-01-AM.png) ![](https://insights.btoes.com/hubfs/8-Sep-02-2022-11-31-07-11-AM.png) ![](https://insights.btoes.com/hubfs/9-Sep-02-2022-11-31-13-66-AM.png) ![](https://insights.btoes.com/hubfs/10-Sep-02-2022-11-31-20-10-AM.png) ![](https://insights.btoes.com/hubfs/11-Sep-02-2022-11-31-26-16-AM.png) ![](https://insights.btoes.com/hubfs/12-Sep-02-2022-11-31-32-40-AM.png) ![](https://insights.btoes.com/hubfs/13-Sep-02-2022-11-31-39-45-AM.png) ![](https://insights.btoes.com/hubfs/14-Sep-02-2022-11-31-46-46-AM.png) ![](https://insights.btoes.com/hubfs/15-Sep-02-2022-11-31-53-27-AM.png) ![](https://insights.btoes.com/hubfs/16-Sep-02-2022-11-31-59-34-AM.png) ![](https://insights.btoes.com/hubfs/17-Sep-02-2022-11-32-21-45-AM.png) ![](https://insights.btoes.com/hubfs/18-Sep-02-2022-11-32-26-80-AM.png) ![](https://insights.btoes.com/hubfs/19-Sep-02-2022-11-33-44-16-AM.png) ![](https://insights.btoes.com/hubfs/20-Sep-02-2022-11-33-52-30-AM.png) ![](https://insights.btoes.com/hubfs/21-Sep-02-2022-11-33-58-70-AM.png) ![](https://insights.btoes.com/hubfs/22-Sep-02-2022-11-34-03-84-AM.png) ![](https://insights.btoes.com/hubfs/23-Sep-02-2022-11-34-08-90-AM.png) ![](https://insights.btoes.com/hubfs/24-Sep-02-2022-11-34-14-42-AM.png) ![](https://insights.btoes.com/hubfs/25-Sep-02-2022-11-34-20-42-AM.png) ![](https://insights.btoes.com/hubfs/26-Sep-02-2022-11-34-26-05-AM.png) ![](https://insights.btoes.com/hubfs/27-Sep-02-2022-11-34-31-47-AM.png) ![](https://insights.btoes.com/hubfs/28-Sep-02-2022-11-34-37-12-AM.png) ## Media Partners ![](https://insights.btoes.com/hubfs/1-Sep-02-2022-11-48-39-42-AM.png) ![](https://insights.btoes.com/hubfs/2-Sep-02-2022-11-48-48-62-AM.png) ![](https://insights.btoes.com/hubfs/4-Sep-02-2022-11-49-00-44-AM.png) ![](https://insights.btoes.com/hubfs/3-Sep-02-2022-11-49-13-94-AM.png) ![](https://insights.btoes.com/hubfs/5-Sep-02-2022-11-49-24-60-AM.png) ![](https://insights.btoes.com/hubfs/6-Sep-02-2022-11-49-57-14-AM.png) ![](https://insights.btoes.com/hubfs/7-Sep-02-2022-11-50-08-10-AM.png) ## Featured Sponsors ![](https://insights.btoes.com/hubfs/60-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-08-19T142514.037.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131219.141.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131325.986.png) ![](https://insights.btoes.com/hubfs/1-Feb-09-2022-09-01-22-17-AM-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-22T144513.046-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-21T211743.197-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-02T222914.769.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-03T184933.616-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-07T234356.133-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-11T142106.586.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-19T143208.138-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-13T111448.224.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-07-19T185928.223-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-24T115149.013.png) ![](https://insights.btoes.com/hubfs/1-Sep-02-2022-11-30-15-50-AM.png) ![](https://insights.btoes.com/hubfs/2-Sep-02-2022-11-30-25-45-AM.png) ![](https://insights.btoes.com/hubfs/3-Sep-02-2022-11-30-31-60-AM.png) ![](https://insights.btoes.com/hubfs/4-Sep-02-2022-11-30-38-75-AM.png) ![](https://insights.btoes.com/hubfs/5-Sep-02-2022-11-30-44-52-AM.png) ![](https://insights.btoes.com/hubfs/6-Sep-02-2022-11-30-51-40-AM.png) ![](https://insights.btoes.com/hubfs/7-Sep-02-2022-11-31-00-01-AM.png) ![](https://insights.btoes.com/hubfs/8-Sep-02-2022-11-31-07-11-AM.png) ![](https://insights.btoes.com/hubfs/9-Sep-02-2022-11-31-13-66-AM.png) ![](https://insights.btoes.com/hubfs/10-Sep-02-2022-11-31-20-10-AM.png) ![](https://insights.btoes.com/hubfs/11-Sep-02-2022-11-31-26-16-AM.png) ![](https://insights.btoes.com/hubfs/12-Sep-02-2022-11-31-32-40-AM.png) ![](https://insights.btoes.com/hubfs/13-Sep-02-2022-11-31-39-45-AM.png) ![](https://insights.btoes.com/hubfs/14-Sep-02-2022-11-31-46-46-AM.png) ![](https://insights.btoes.com/hubfs/15-Sep-02-2022-11-31-53-27-AM.png) ![](https://insights.btoes.com/hubfs/16-Sep-02-2022-11-31-59-34-AM.png) ![](https://insights.btoes.com/hubfs/17-Sep-02-2022-11-32-21-45-AM.png) ![](https://insights.btoes.com/hubfs/18-Sep-02-2022-11-32-26-80-AM.png) ![](https://insights.btoes.com/hubfs/19-Sep-02-2022-11-33-44-16-AM.png) ![](https://insights.btoes.com/hubfs/20-Sep-02-2022-11-33-52-30-AM.png) ![](https://insights.btoes.com/hubfs/21-Sep-02-2022-11-33-58-70-AM.png) ![](https://insights.btoes.com/hubfs/22-Sep-02-2022-11-34-03-84-AM.png) ![](https://insights.btoes.com/hubfs/23-Sep-02-2022-11-34-08-90-AM.png) ![](https://insights.btoes.com/hubfs/24-Sep-02-2022-11-34-14-42-AM.png) ![](https://insights.btoes.com/hubfs/25-Sep-02-2022-11-34-20-42-AM.png) ![](https://insights.btoes.com/hubfs/26-Sep-02-2022-11-34-26-05-AM.png) ![](https://insights.btoes.com/hubfs/27-Sep-02-2022-11-34-31-47-AM.png) ![](https://insights.btoes.com/hubfs/28-Sep-02-2022-11-34-37-12-AM.png) [![HomeWerx\_the-home-office-solution-safe-secure-environment\_ad#1](https://insights.btoes.com/hs-fs/hubfs/HomeWerx_the-home-office-solution-safe-secure-environment_ad%231.png?width=300&name=HomeWerx_the-home-office-solution-safe-secure-environment_ad%231.png "HomeWerx_the-home-office-solution-safe-secure-environment_ad#1")](https://homewerx.io/)   [Advertise Here](https://insights.btoes.com/download-the-btoes-insights-media-pack) [![300x3001A](https://insights.btoes.com/hs-fs/hubfs/300x3001A.png?width=300&name=300x3001A.png "300x3001A")](https://www.workboard.com/blog/growth-benchmarks-ceos.php?utm_source=btoes&utm_medium=display&utm_campaign=WEBS-20220422-BTOES_Website) [Advertise Here](https://insights.btoes.com/download-the-btoes-insights-media-pack) [![Robocorp-btoes-ad-automationops](https://insights.btoes.com/hs-fs/hubfs/Robocorp-btoes-ad-automationops.png?width=300&name=Robocorp-btoes-ad-automationops.png "Robocorp-btoes-ad-automationops")](https://robocorp.com/automation-ops/?utm_source=referral&utm_medium=paid&utm_campaign=btoes&utm_content=automationops) [Advertise Here](https://insights.btoes.com/download-the-btoes-insights-media-pack) [![BTOES UNIVERSAL GRAPHIC](https://insights.btoes.com/hs-fs/hubfs/BTOES%20UNIVERSAL%20GRAPHIC%20-%20NO%20DATE.webp?width=800&name=BTOES%20UNIVERSAL%20GRAPHIC%20-%20NO%20DATE.webp "BTOES UNIVERSAL GRAPHIC")](https://btoes.com/)   [Advertise Here](https://insights.btoes.com/download-the-btoes-insights-media-pack) [![336x280 v2](https://insights.btoes.com/hs-fs/hubfs/336x280%20v2.jpg?width=336&name=336x280%20v2.jpg "336x280 v2")](https://insights.btoes.com/download-research-report-2018/19-the-global-state-of-operational-excellence-critical-challenges-future-trends) **** **[The Global State of Operational Excellence: Download the Report Now](https://insights.btoes.com/download-research-report-2018/19-the-global-state-of-operational-excellence-critical-challenges-future-trends)** [Advertise Here](https://insights.btoes.com/download-the-btoes-insights-media-pack) [![Operational Excellence Principles, Definitions and more with BTOES Insights Interviews](https://insights.btoes.com/hs-fs/hubfs/Screenshot%202017-06-01%2012.07.08.png?width=892&name=Screenshot%202017-06-01%2012.07.08.png "Operational Excellence Principles, Definitions and more with BTOES Insights Interviews")](https://insights.btoes.com/topic/interview) [Advertise Here](https://insights.btoes.com/download-the-btoes-insights-media-pack) [![winning examples of Operational Excellence projects from the Business Transformation & Operational Excellence Awards](https://insights.btoes.com/hs-fs/hubfs/Screenshot%202017-05-26%2018.03.03-1.png?width=912&name=Screenshot%202017-05-26%2018.03.03-1.png "winning examples of Operational Excellence projects from the Business Transformation & Operational Excellence Awards")](https://insights.btoes.com/business-transformation-operational-excellence/btoes17-content/operational-excellence-example-case-studies) [Advertise Here](https://insights.btoes.com/download-the-btoes-insights-media-pack)   [Advertise Here](https://insights.btoes.com/download-the-btoes-insights-media-pack) *BTOES Insights is created in partnership with Business Transformation & Operational Excellence World Summit (BTOES). The Industry's Biggest & Best Senior-Level Operational Excellence Summit.* *[To learn more about BTOES, click here](http://btoes.com/).*  ©All Rights Reserved BTOES         ![](https://insights.btoes.com/hubfs/up-arrow.png)