--- title: "McDonald's Corporation's 2020 AWARD FINALIST CASE STUDY : Finalist in the Best Achievement in Operational Excellence to deliver Digital Transformation" description: Read this article about McDonald's Corporation, Finalist in the Best Achievement in Operational Excellence to deliver Digital Transformation, selected by the independent judging panel, for the 2020 Business Transformation & Operational Excellence Industry Awards program. image: https://insights.btoes.com/hubfs/Finalist-2020%20Image%20and%20pdf%20file/1200px-McDonalds_Golden_Arches.svg.png --- - [**PRO**QIS.com](https://www.proqis.com/) - [**PRO**QIS DIGITAL](http://www.proqisdigital.com/) - [**Careers PRO**QIS.com](https://proqis.com/careers) - [Get in Touch](http://proqis.com/contact) - [BTOES Annual Conference](http://btoes.com/) - [Follow us @BTOESInsights](https://twitter.com/BTOESInsights) - - - - [BTOESInsights](https://twitter.com/BTOESInsights) [![Subscribe](https://no-cache.hubspot.com/cta/default/480025/5d873dce-ed40-4bb4-a155-8f9b6a7167d5.png)](https://cta-redirect.hubspot.com/cta/redirect/480025/5d873dce-ed40-4bb4-a155-8f9b6a7167d5) - [Home](https://insights.btoes.com) - [BTOES Annual Flagship Conference](https://btoes.com/home) - [BTOES Awards](https://btoesawards.com/) [![](https://insights.btoes.com/hubfs/BTOES%20top%20banner-1.png)](https://btoes.com/) [![](https://insights.btoes.com/hubfs/BTOES%20Awards%20top%20banner.png)](https://btoesawards.com/) ## Featured Sponsors ![](https://insights.btoes.com/hubfs/60-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-08-19T142514.037.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131219.141.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131325.986.png) ![](https://insights.btoes.com/hubfs/1-Feb-09-2022-09-01-22-17-AM-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-22T144513.046-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-21T211743.197-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-02T222914.769.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-03T184933.616-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-07T234356.133-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-11T142106.586.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-19T143208.138-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-13T111448.224.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-07-19T185928.223-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-24T115149.013.png) ![](https://insights.btoes.com/hubfs/1-Sep-02-2022-11-30-15-50-AM.png) ![](https://insights.btoes.com/hubfs/2-Sep-02-2022-11-30-25-45-AM.png) ![](https://insights.btoes.com/hubfs/3-Sep-02-2022-11-30-31-60-AM.png) ![](https://insights.btoes.com/hubfs/4-Sep-02-2022-11-30-38-75-AM.png) ![](https://insights.btoes.com/hubfs/5-Sep-02-2022-11-30-44-52-AM.png) ![](https://insights.btoes.com/hubfs/6-Sep-02-2022-11-30-51-40-AM.png) ![](https://insights.btoes.com/hubfs/7-Sep-02-2022-11-31-00-01-AM.png) ![](https://insights.btoes.com/hubfs/8-Sep-02-2022-11-31-07-11-AM.png) ![](https://insights.btoes.com/hubfs/9-Sep-02-2022-11-31-13-66-AM.png) ![](https://insights.btoes.com/hubfs/10-Sep-02-2022-11-31-20-10-AM.png) ![](https://insights.btoes.com/hubfs/11-Sep-02-2022-11-31-26-16-AM.png) ![](https://insights.btoes.com/hubfs/12-Sep-02-2022-11-31-32-40-AM.png) ![](https://insights.btoes.com/hubfs/13-Sep-02-2022-11-31-39-45-AM.png) ![](https://insights.btoes.com/hubfs/14-Sep-02-2022-11-31-46-46-AM.png) ![](https://insights.btoes.com/hubfs/15-Sep-02-2022-11-31-53-27-AM.png) ![](https://insights.btoes.com/hubfs/16-Sep-02-2022-11-31-59-34-AM.png) ![](https://insights.btoes.com/hubfs/17-Sep-02-2022-11-32-21-45-AM.png) ![](https://insights.btoes.com/hubfs/18-Sep-02-2022-11-32-26-80-AM.png) ![](https://insights.btoes.com/hubfs/19-Sep-02-2022-11-33-44-16-AM.png) ![](https://insights.btoes.com/hubfs/20-Sep-02-2022-11-33-52-30-AM.png) ![](https://insights.btoes.com/hubfs/21-Sep-02-2022-11-33-58-70-AM.png) ![](https://insights.btoes.com/hubfs/22-Sep-02-2022-11-34-03-84-AM.png) ![](https://insights.btoes.com/hubfs/23-Sep-02-2022-11-34-08-90-AM.png) ![](https://insights.btoes.com/hubfs/24-Sep-02-2022-11-34-14-42-AM.png) ![](https://insights.btoes.com/hubfs/25-Sep-02-2022-11-34-20-42-AM.png) ![](https://insights.btoes.com/hubfs/26-Sep-02-2022-11-34-26-05-AM.png) ![](https://insights.btoes.com/hubfs/27-Sep-02-2022-11-34-31-47-AM.png) ![](https://insights.btoes.com/hubfs/28-Sep-02-2022-11-34-37-12-AM.png) [![BTOES Insights Official](https://insights.btoes.com/hubfs/btoes.png)](https://insights.btoes.com/author/btoes-insights-official) By [BTOES Insights Official](https://insights.btoes.com/author/btoes-insights-official) February 09, 2023 ## [McDonald's Corporation's 2020 AWARD FINALIST CASE STUDY : Finalist in the Best Achievement in Operational Excellence to deliver Digital Transformation](https://insights.btoes.com/2020-award-finalist-spotlight-mcdonalds-corporation-finalist-in-the-best-achievement-in-operational-excellence-to-deliver-digital-transformation-1)   [Digital Transformation](https://insights.btoes.com/topic/digital-transformation) [Relationship Management](https://insights.btoes.com/topic/relationship-management) [Award Finalist Case Study](https://insights.btoes.com/topic/award-finalist-case-study) Read this article about McDonald's Corporation, Finalist in the Best Achievement in Operational Excellence to deliver Digital Transformation, selected by the [independent judging panel](http://btoes.com/judging-panel), for the 2020 Business Transformation & Operational Excellence Industry Awards program. ![blog-image](https://insights.btoes.com/hs-fs/hubfs/Finalist-2020%20Image%20and%20pdf%20file/1200px-McDonalds_Golden_Arches.svg.png?width=200&name=1200px-McDonalds_Golden_Arches.svg.png) ![pillar%20page%20line%201](https://insights.btoes.com/hs-fs/hubfs/pillar%20page%20line%201.png?width=830&name=pillar%20page%20line%201.png) During the March 2017 Velocity Growth Investor Event everyone in the industry took notice when McDonald’s publicly committed to our investors that it would deploy Mobile Order and Pay to over 20,000 restaurants by the end of year. Suddenly, McDonald’s was changing the narrative, with headlines highlighting our customer focus, ambition and strategic moves outlined in our Velocity Growth Plan. To support accomplishing this strategic initiative, McDonald’s established the Global Technology PMO (GTPMO). Reporting to Daniel Henry, Executive Vice President and Global Technology Chief Information Officer, the team quickly operationalized and immediately set out establishing PMO processes, standards and a governance framework to prioritize and operationally manage this massive global effort. ![](https://insights.btoes.com/hubfs/Global-Technology-PMO.jpg) The primary purpose of the GTPMO is to ensure operational excellence and drive growth for McDonald’s through technology. Our short-term strategy, led by Amy Martin, Senior Director, Global Technology PMO and Office of the CIO, was to establish key c-suite partnerships, providing a strategic and highly visible platform for the PMO to operate, and to manage the global deployment of McDonald’s Mobile Order and Pay solution. This initiative, representing the largest undertaken by McDonald’s, was successfully delivered under budget and ahead of schedule. Success with our short-term strategy, positioned the GTPMO to focus on the long-term strategy of leading an agile transformation while expanding our scope to manage the global deployment of key strategic business priorities outlined in our Velocity Growth Plan including: - McDonald’s Delivery solution in partnership with UberEats + other third party vendor providers (e.g. GrubHub, DoorDash) - Kiosk technologies to enable the Experience of the Future in our restaurants worldwide - Customer Relationship Management and Loyalty capabilities built on the foundation of our digital platform - Technologies to support new menu strategies and restaurant innovations [![blog-cta](https://insights.btoes.com/hs-fs/hubfs/Blog/BTOES_Company-Logo/Provide%20an%20Excellent%20Customer%20Experience%20with%20the%20perfect%20Mobile%20Customer%20Journey..png?width=300&name=Provide%20an%20Excellent%20Customer%20Experience%20with%20the%20perfect%20Mobile%20Customer%20Journey..png)](https://insights.btoes.com/final-case-studies-2020) As of the end of 2019, the Global Technology PMO has successfully expanded the deployment of Mobile Order & Pay to over 24,000 restaurants globally, Self-Order Kiosks in over 20,000 restaurants and expanded Delivery to over 60% of the global McDonald's system. A combination of these efforts are having a direct and positive impact to McDonald’s growth strategy as demonstrated with our Q4 2019 results. “2019 marked a year of significant milestones for McDonald’s – including surpassing $100 billion in Systemwide sales and achieving our highest global comparable sales growth in over a decade,” said McDonald’s President and Chief Executive Officer Chris Kempczinski. “Through the execution of our Velocity Growth Plan, we once again served more customers the food they crave, marking three consecutive years of global comparable guest count growth.” Our CEO, Chris Kempczinski, sums it up best: “Digital is transforming global retail, and it will transform McDonald’s.” [![New Awards CTA](https://insights.btoes.com/hs-fs/hubfs/New%20Awards%20CTA.png?width=1748&name=New%20Awards%20CTA.png)](https://insights.btoes.com/final-case-studies-2020)[**Business Transformation & Operational Excellence Industry**](https://insights.btoes.com/2020-btoes-awards-finalists-digital-transformation)**[Awards 2020](https://insights.btoes.com/2020-btoes-awards-finalists-digital-transformation)**  ![piller-line](https://insights.btoes.com/hubfs/Blog/BTOES_2020-Blog%20assets/pillar%20page%20line.png) ## **About the Awards** The **Business Transformation & Operational Excellence Awards** have been established to showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs. Click here to view the Press Release. The winners will be announced at the Awards Ceremony at The Business Transformation & Operational Excellence World Awards (BTOES) on Wednesday, March 25th, 2020, from 6.30pm in the Venetian Ballroom at the Loews Portofino Bay Hotel at Universal Orlando Resort. The Business Transformation & Operational Excellence Awards are open to all organizations, both private and public sector, across the globe, which have implemented Operational Excellence programs to deliver outstanding business results. The Awards will be held in conjunction with the **Business Transformation & Operational Excellence World Summit, BTOES 2020** in the beautiful **Venetian Ballroom on March 25, 2020** at the **Loews Portofino Bay Hotel at Universal Orlando™️**. Click to access the agenda, view the current speakers, and watch the highlights video from last year.   ![piller-line](https://insights.btoes.com/hubfs/Blog/BTOES_2020-Blog%20assets/pillar%20page%20line.png) ## **BTOES.com** ## **The issues in this article are just one of topic areas that are going to be discussed at the** [**Business Transformation & Operational Excellence World Summit & Industry**](http://btoes.com/) BTOES is the industry’s biggest and best, senior-level, cross-industry gathering of Business Transformation & Operational Excellence industry leaders and senior executives. It also hosts the [**Business Transformation & Operational Excellence Awards**](http://btoes.com/about-the-awards)**,** which showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs. The summits hosts a number of [private forums for C-Level & Global corporate-level leaders](http://opexpf.com/) as well as business unit heads. With over 150 speakers, over 100 sessions, 12 Keynotes, 9 Track Themes, 5 parallel tracks, 60+ track sessions, 50 roundtable discussions, 20 Interactive Workshops, 6 Thought Leader Panels, 5 Leaders Boardrooms, 5 co-located events, the Industry Awards Program, Site Visits, 20+ hours of social networking including 2 gala cocktail parties, dinners, numerous group activities, this is the ultimate event to benchmark, network and drive Operational Excellence to the next level.   Quick Links [Speakers](http://btoes.com/speakers) [Agenda](https://t.sidekickopen10.com/s1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XZs653lLdW2zht3s3LP-NWW2zhqcR56dBWjf2R9rYC02?t=http%3A%2F%2Fbtoes.com%2Fagenda&si=5539428416225280&pi=b768a3d4-552b-4535-e2c4-3c00510f9d57) [BTOES Awards](http://btoesawards.com/)   There is a strong focus on Cultural Transformation, Customer Delight, Sustaining an Operational Excellence program, Need for end-to-end Business Transformation, Keeping up with new technologies/impact of digitalization and Leadership Buy-in & Understanding. We dedicated two tracks to advanced technologies, such as AI, Machine Learning, RPA, Predictive Analytics, Blockchain, Cloud infrastructure etc. The agenda is designed to encourage active **meaningful conversations** though all day enhanced networking and interaction opportunities, including - All-day Refreshment & Themed Breaks - 1¼ Hour Hot Breakfast Networking Sessions - 1½ Hour Hot Plated Networking Lunches with Topic & Industry Sector focussed tables - 1½ Hour Roundtable Sessions by Topic & Industry Sector. - Keynote & Themes Panel Sessions - Hosted Welcome Receptions from 5.30pm - Expanded more lavish Awards Program - Newly launched Night Summit for attendees to meet after dinner For more information or to discuss the summit in more detail please schedule a call below, [Click here to schedule a call.](https://app.hubspot.com/meetings/robin-sutton?__hstc=178528059.46684419e66027670a000b50470d2062.1582115964533.1582136459513.1582194954532.5&__hssc=178528059.3.1582194954532&__hsfp=818904025)  [![The Business Transformation & Operational Excellence Industry Awards](https://insights.btoes.com/hubfs/Assets-2020/BTOES%20AWARDS%20LONG.png)](http://btoesawards.com/) [![The Largest Leadership-Level Business Transformation & Operational Excellence Event](https://insights.btoes.com/hubfs/1-51.png)](http://btoes.com) ![opex\_assembly](https://insights.btoes.com/hubfs/BTOES%20Awards%20Logo%20Base%20(5)-2.png) ![business\_assembly](https://insights.btoes.com/hubfs/BTOES%20Awards%20Logo%20Base%20(4)-2.png) ## Proqis Digital Virtual Conference Series View our schedule of industry leading free to attend virtual conferences. Each a premier gathering of industry thought leaders and experts sharing key solutions to current challenges. [View Schedule of Events](https://insights.btoes.com/virtual-conference-page) [![Download the most comprehensive OpEx Resport in the Industry](https://insights.btoes.com/hubfs/RESEARCH%20REPORT%20NO%20DATE.png)](https://insights.btoes.com/download-research-report-2018/19-the-global-state-of-operational-excellence-critical-challenges-future-trends) [![The Business Transformation & Operational Excellence Industry Awards Video Presentation](https://insights.btoes.com/hubfs/2-54.png)](https://insights.btoes.com/business-transformation-operational-excellence/premium-video-content) [![Proqis Events Schedule](https://insights.btoes.com/hubfs/Proqis%20Live%20Conferences.png)](http://proqis.com/events-forward-schedule) [![Proqis Digital](https://insights.btoes.com/hubfs/Assets%20Healthcare%20Technologies%20Blog%20August%202018/24097-Proqis-Media-Pack-Banner-600x200.png)](https://insights.btoes.com/hubfs/24097%20Proqis%20Digital%20Media%20Pack.pdf) [![portallogo\_copyblue\_no\_background.png](https://insights.btoes.com/hs-fs/hubfs/BTOESsavedategraphic/portallogo_copyblue_no_background.png?width=585&height=101&name=portallogo_copyblue_no_background.png "portallogo_copyblue_no_background.png")](https://insights.btoes.com) Welcome to BTOES Insights, the content portal for Business Transformation & Operational Excellence opinions, reports & news. **------------------------------**  **[Submit an Article](https://insights.btoes.com/operational-excellence-insights/form/contribute-to-btoes-insights)** **[Become a Regular Contributor](https://insights.btoes.com/operational-excellence-insights/form/contribute-to-btoes-insights)** **-------------------------------------------------------** **Search for anything** [![BTOES UNIVERSAL GRAPHIC - NO DATE.webp?width=1200&name=BTOES UNIVERSAL GRAPHIC - NO DATE](https://insights.btoes.com/hubfs/Imported%20images/BTOES%20UNIVERSAL%20GRAPHIC%20-%20NO%20DATE.webp%3Fwidth=1200%26name=BTOES%20UNIVERSAL%20GRAPHIC%20-%20NO%20DATE.webp "BTOES UNIVERSAL GRAPHIC - NO DATE.webp?width=1200&name=BTOES UNIVERSAL GRAPHIC - NO DATE")](https://btoes.com) ## Follow Us - - - - [mailto:Info@proqis.com](mailto:Info@proqis.com) - ## Subscribe to our Free Newsletter *Insights from the most progressive thought leaders delivered to your inbox.* Subscribe Now ## Subscribe to our Newsletter Insights from the world's foremost thought leaders delivered to your inbox. ### Be A Hero! Empower Your Network Being a hero is all about creating value for others. Please invite up to 5 people in your network to attend this premier virtual conference, and they will receive an invitation to attend. If it’s easier for you, please enter your email address below, and click the button, and we will send you the invitation email that you can forward to relevant people in your network. [![BTOES AWARD - NO DATE](https://insights.btoes.com/hs-fs/hubfs/Imported%20sitepage%20images/BTOES%20AWARD%20-%20NO%20DATE.png?width=281&name=BTOES%20AWARD%20-%20NO%20DATE.png "BTOES AWARD - NO DATE")](https://btoesawards.com/) [![Book of the Night ](https://insights.btoes.com/hs-fs/hubfs/Book%20of%20the%20Night%20.png?width=750&name=Book%20of%20the%20Night%20.png "Book of the Night ")](https://insights.btoes.com/2024-btoes-awards-finalists-pillar-page) [![25486-Awards-Banner-300x300-1-amend](https://insights.btoes.com/hs-fs/hubfs/25486-Awards-Banner-300x300-1-amend.png?width=300&name=25486-Awards-Banner-300x300-1-amend.png "25486-Awards-Banner-300x300-1-amend")](https://btoesawards.com/awards-brochure-form-page) [![300x300](https://insights.btoes.com/hs-fs/hubfs/300x300.png?width=300&name=300x300.png "300x300")](https://btoes.com/sponsorship-brochure-form-page) ## BTOES [Learn More](https://btoes.com/home) ## BTOES Awards [Learn More](https://btoesawards.com/) ## Proqis Digital Virtual Conference Series View our schedule of industry leading free to attend virtual conferences. Each a premier gathering of industry thought leaders and experts sharing key solutions to current challenges. [View Schedule of Events](https://insights.btoes.com/virtual-conference-page) ## Webinars Delivered by Progressive Thought-Leaders   [Start Learning Today](https://insights.btoes.com/webinars) ## Watch On-Demand Recordings For Free Watch On-Demand Recording - Access all sessions from progressive thought leaders free of charge from our industry leading virtual conferences. [Watch On-Demand Recordings For Free](https://insights.btoes.com/ondemand-business-page) ## **Best-In-Class Training** Delivered by the industry's most progressive thought leaders from the world's top brands. Start learning today! [View All Courses Now](https://insights.proqistraininginstitute.com/) ## BTOES From Home - On-Demand The premier Business Transformation & Operational Excellence Conference. Watch sessions on-demand for free. Use code: BFH1120 [Watch On-Demand](https://insights.btoes.com/bfh-ondemand-hub-page) ## BTOES Awards [Learn More](https://btoesawards.com/) [![Book of the Night ](https://insights.btoes.com/hs-fs/hubfs/Book%20of%20the%20Night%20.png?width=750&name=Book%20of%20the%20Night%20.png "Book of the Night ")](https://insights.btoes.com/2024-btoes-awards-finalists-pillar-page) ## Follow Us - - - - [mailto:Info@proqis.com](mailto:Info@proqis.com) - ## Subscribe to our Free Newsletter *Insights from the most progressive thought leaders delivered to your inbox.* Subscribe Now ## Subscribe to our Newsletter Insights from the world's foremost thought leaders delivered to your inbox. ### Thank you for submitting the form. You have been subscribed Be A Hero! Empower Your Network Being a hero is all about creating value for others. Please invite up to 5 people in your network to also access our newsletter. They will receive an invitation and an option to subscribe.  If it’s easier for you, please enter your email address below, and click the button, and we will send you the invitation email that you can forward to relevant people in your network. ## Featured Blogs [![](https://insights.btoes.com/hubfs/download%20-%202020-11-27T153327.937.png)](https://insights.btoes.com/btoes-from-home-speaker-spotlight-improve-employee-productivity-during-and-post-covid-by-leveraging-process-management-and-automation-technology) #### [BTOES From Home - SPEAKER ...](https://insights.btoes.com/btoes-from-home-speaker-spotlight-improve-employee-productivity-during-and-post-covid-by-leveraging-process-management-and-automation-technology) Courtesy of Nintex Pty's Paul Hsu, below is a transcript of his speaking session on 'Improve employee productivity during and post-COVID by ... [![](https://insights.btoes.com/hubfs/output-onlinepngtools%20(4).png)](https://insights.btoes.com/2020-award-finalist-spotlight-hp-inc.-best-achievement-in-operational-excellence-to-deliver-digital-transformation-finance-0-0) #### [HP's 2020 AWARD FINALIST CASE ...](https://insights.btoes.com/2020-award-finalist-spotlight-hp-inc.-best-achievement-in-operational-excellence-to-deliver-digital-transformation-finance-0-0) Read this article about HP, Best Achievement in Operational Excellence to deliver Digital Transformation, selected by the independent judging panel, ... [![](https://insights.btoes.com/hubfs/d1462b99-c7a4-4ee0-8f2a-86408b198b2e-your_corporate_logo_jpeg_png_tiff_-BMO-White_E.png)](https://insights.btoes.com/2020-award-finalist-spotlight-bmo-financial-group-best-achievement-in-operational-excellence-to-deliver-digital-transformation-bmo-0-0-0) #### [BMO Financial Group's 2020 ...](https://insights.btoes.com/2020-award-finalist-spotlight-bmo-financial-group-best-achievement-in-operational-excellence-to-deliver-digital-transformation-bmo-0-0-0) Read this article about BMO Financial Group, one of our finalists, in the category Best Achievement in Operational Excellence to deliver Digital ... [![](https://insights.btoes.com/hubfs/24d55cfe-5a47-4e09-bcd0-2511f08d0abe-your_corporate_logo_jpeg_png_tiff_-Cisco_Logo_no_TM_Sky_Blue-RGB.png)](https://insights.btoes.com/2020-award-finalist-spotlight-cisco-best-achievement-of-operational-excellence-in-internet-education-media-technology-0-1) #### [Cisco's 2020 AWARD FINALIST ...](https://insights.btoes.com/2020-award-finalist-spotlight-cisco-best-achievement-of-operational-excellence-in-internet-education-media-technology-0-1) Read this article about Cisco, one of our finalists, in the category Best Achievement of Operational Excellence in Internet, Education, Media & ... [More Blogs](https://insights.btoes.com/) [![ACCESS 50 VIDEO PRESENTATIONS](https://insights.btoes.com/hubfs/Copy%20of%2030%20OPEX%20VIDEO%20PRESENTATIONS.png "ACCESS 50 VIDEO PRESENTATIONS")](https://insights.btoes.com/business-transformation-operational-excellence/premium-video-content) [![Access all 75 Award Finalist Entires](https://insights.btoes.com/hubfs/LINKEDIN%20AWARDS%20GRAPHIC%20(1).png "Access all 75 Award Finalist Entires")](http://btoesawards.com/access-2019-awards-finalists-case-studies) [![RESEARCH REPORT 2021/2022](https://insights.btoes.com/hs-fs/hubfs/RESEARCH%20REPORT%2020212022.png?width=600&name=RESEARCH%20REPORT%2020212022.png "RESEARCH REPORT 2021/2022")](https://insights.btoes.com/download-research-report-2018/19-the-global-state-of-operational-excellence-critical-challenges-future-trends) [![BTOES AWARD - NO DATE](https://insights.btoes.com/hs-fs/hubfs/BTOES%20AWARD%20-%20NO%20DATE.png?width=300&name=BTOES%20AWARD%20-%20NO%20DATE.png "BTOES AWARD - NO DATE")](https://btoes.com/about-the-awards) [![BTOES UNIVERSAL GRAPHIC - NO DATE](https://insights.btoes.com/hs-fs/hubfs/BTOES%20UNIVERSAL%20GRAPHIC%20-%20NO%20DATE.png?width=300&name=BTOES%20UNIVERSAL%20GRAPHIC%20-%20NO%20DATE.png "BTOES UNIVERSAL GRAPHIC - NO DATE")](https://btoes.com/) [![Subscribe to Business Transformation & Operational Excellence Insights Now](https://no-cache.hubspot.com/cta/default/480025/8614b260-96d8-498d-8b03-87512ac4ed3c.png)](https://cta-redirect.hubspot.com/cta/redirect/480025/8614b260-96d8-498d-8b03-87512ac4ed3c) [![btoes19.png](https://insights.btoes.com/hs-fs/hubfs/btoes19.png?width=800&name=btoes19.png "btoes19.png")](https://btoes.com/about) ![png](https://insights.btoes.com/hs-fs/hubfs/png.png?width=300&name=png.png "png") ![png](https://insights.btoes.com/hs-fs/hubfs/png.png?width=300&name=png.png "png") ## Featured Content - [![Best Achievement of Operational Excellence in Technology & Communications: IBM](https://insights.btoes.com/hubfs/IBM%20cover-1.png "Best Achievement of Operational Excellence in Technology & Communications: IBM")](https://insights.btoes.com/business-transformation-operational-excellence/btoes17-award-winning-case-study/ibm-customer-experience-communications-automation) - [![Best Achievement of Operational Excellence in Oil & Gas, Power & Utilities: Black & Veatch](https://insights.btoes.com/hubfs/Screenshot%202017-05-08%2013.07.52.png "Best Achievement of Operational Excellence in Oil & Gas, Power & Utilities: Black & Veatch")](https://insights.btoes.com/business-transformation-operational-excellence/btoes17-award-winning-case-study/oilgas-black-and-veatch?hsCtaTracking=b3355613-3346-4b40-b733-9e6eb6495863%7C7f26a0b9-fb30-4598-833e-f77a3dc894ca) - [![Best Achievement in Cultural Transformation to deliver a high performing Operational Excellence culture: NextEra Energy](https://insights.btoes.com/hubfs/Screenshot%202017-05-08%2013.08.39.png "Best Achievement in Cultural Transformation to deliver a high performing Operational Excellence culture: NextEra Energy")](https://insights.btoes.com/business-transformation-operational-excellence/btoes17-award-winning-case-study/culture-transformation-winners-nextera-energy) [Follow Us](https://twitter.com/BTOESInsights) [![Share on Facebook](https://static.hubspot.com/final/img/common/icons/social/facebook-24x24.png)](http://www.facebook.com/share.php?u=https%3A%2F%2Finsights.btoes.com%2F2020-award-finalist-spotlight-mcdonalds-corporation-finalist-in-the-best-achievement-in-operational-excellence-to-deliver-digital-transformation-1%3Futm_medium%3Dsocial%26utm_source%3Dfacebook) [![Share on LinkedIn](https://static.hubspot.com/final/img/common/icons/social/linkedin-24x24.png)](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Finsights.btoes.com%2F2020-award-finalist-spotlight-mcdonalds-corporation-finalist-in-the-best-achievement-in-operational-excellence-to-deliver-digital-transformation-1%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [![Share on Twitter](https://static.hubspot.com/final/img/common/icons/social/twitter-24x24.png)](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Finsights.btoes.com%2F2020-award-finalist-spotlight-mcdonalds-corporation-finalist-in-the-best-achievement-in-operational-excellence-to-deliver-digital-transformation-1%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Finsights.btoes.com%2F2020-award-finalist-spotlight-mcdonalds-corporation-finalist-in-the-best-achievement-in-operational-excellence-to-deliver-digital-transformation-1%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=McDonald%27s%20Corporation%27s%202020%20AWARD%20FINALIST%20CASE%20STUDY%20%3A%20Finalist%20in%20the%C2%A0Best%20Achievement%20in%20Operational%20Excellence%20to%20deliver%20Digital%20Transformation) [![Share on Email](https://static.hubspot.com/final/img/common/icons/social/email-24x24.png)](mailto:?subject=Check%20out%20https%3A%2F%2Finsights.btoes.com%2F2020-award-finalist-spotlight-mcdonalds-corporation-finalist-in-the-best-achievement-in-operational-excellence-to-deliver-digital-transformation-1%3Futm_medium%3Dsocial%26utm_source%3Demail%20&body=Check%20out%20https%3A%2F%2Finsights.btoes.com%2F2020-award-finalist-spotlight-mcdonalds-corporation-finalist-in-the-best-achievement-in-operational-excellence-to-deliver-digital-transformation-1%3Futm_medium%3Dsocial%26utm_source%3Demail) [![Operational Excellence Frameworks and Learning Resources, Customer Experience, Digital Transformation and more introductions](https://no-cache.hubspot.com/cta/default/480025/b6718f9e-5809-4350-a26a-a8f1e0cb328d.png)](https://cta-redirect.hubspot.com/cta/redirect/480025/b6718f9e-5809-4350-a26a-a8f1e0cb328d) - [![Intelligent BPM Systems: Impact & Opportunity](https://insights.btoes.com/hubfs/futstrat_book.png "Intelligent BPM Systems: Impact & Opportunity")](https://insights.btoes.com/business-transformation-operational-excellence/premium-contributor-content/intelligent-bpm-systems) - [![Surviving\_the\_IT\_Talent\_deficit.png](https://insights.btoes.com/hubfs/Blog/Previews/Surviving_the_IT_Talent_deficit.png "Surviving_the_IT_Talent_deficit.png")](https://insights.btoes.com/surviving-the-it-talent-deficit-how-to-come-out-on-top) - [![Six Sigma's Best Kept Secret: Motorola & The Malcolm Baldrige Awards](https://insights.btoes.com/hubfs/Blog/Previews/SIXSIGMASBESTKEPTSECRETPREVIEW.png "Six Sigma's Best Kept Secret: Motorola & The Malcolm Baldrige Awards")](https://insights.btoes.com/business-transformation-operational-excellence/premium-contributor-content/best-kept-secret) - [![The Value-Switch for Digitalization Initiatives: Business Process Management](https://insights.btoes.com/hubfs/Blog/Previews/Global_Research_Study_Results.png "The Value-Switch for Digitalization Initiatives: Business Process Management")](https://insights.btoes.com/the-value-switch-for-digitalization-initiatives-bpm) - [![Process of Process Management: Strategy Execution in a Digital World](https://insights.btoes.com/hubfs/Blog/Previews/PoPm_preview_cover.png "Process of Process Management: Strategy Execution in a Digital World")](https://insights.btoes.com/business-transformation-operational-excellence/premium-contributor-content/process-of-process-management) ### Popular Content [Top 10 Books on Business Process Management](https://insights.btoes.com/top-10-books-on-business-process-management) Oct 13, 2023 [Top 10 Books on Operational Excellence](https://insights.btoes.com/top-10-books-on-operational-excellence-attending-btoes) Oct 05, 2023 [Top 10 Books on Continuous Improvement](https://insights.btoes.com/top-10-books-on-continuous-improvement-attending-btoes) Oct 05, 2023 [Understanding the Major Features of the US Free Enterprise System](https://insights.btoes.com/understanding-the-major-features-of-the-us-free-enterprise-system) Dec 21, 2023 [Top 10 Books on Business Transformation](https://insights.btoes.com/top-10-books-on-business-transformation) Oct 05, 2023 ### Popular Tags [Speaker Presentation](https://insights.btoes.com/topic/speaker-presentation) [Operational Excellence](https://insights.btoes.com/topic/operational-excellence) [Business Transformation](https://insights.btoes.com/topic/business-transformation) [Business Improvement](https://insights.btoes.com/topic/business-improvement) [Insights Article](https://insights.btoes.com/topic/insights-article) [Continuous Improvement](https://insights.btoes.com/topic/continuous-improvement) [Process Management](https://insights.btoes.com/topic/process-management) [Business Excellence](https://insights.btoes.com/topic/business-excellence) [process excellence](https://insights.btoes.com/topic/process-excellence) [Process Optimization](https://insights.btoes.com/topic/process-optimization) [Process Improvement](https://insights.btoes.com/topic/process-improvement) [Award Finalist Case Study](https://insights.btoes.com/topic/award-finalist-case-study) [Digital Transformation](https://insights.btoes.com/topic/digital-transformation) [Leadership](https://insights.btoes.com/topic/leadership) [Change Management](https://insights.btoes.com/topic/change-management) [Lean](https://insights.btoes.com/topic/lean) [Enterprise Excellence](https://insights.btoes.com/topic/enterprise-excellence) [Premium](https://insights.btoes.com/topic/premium) [Organizational Excellence](https://insights.btoes.com/topic/organizational-excellence) [Lean Enterprise](https://insights.btoes.com/topic/lean-enterprise) [Lean Six Sigma](https://insights.btoes.com/topic/lean-six-sigma) [Execution Excellence](https://insights.btoes.com/topic/execution-excellence) [Capability Excellence](https://insights.btoes.com/topic/capability-excellence) [Enterprise Architecture](https://insights.btoes.com/topic/enterprise-architecture) [New Technologies](https://insights.btoes.com/topic/new-technologies) [Changing & Improving Company Culture](https://insights.btoes.com/topic/changing-improving-company-culture) [Agile](https://insights.btoes.com/topic/agile) [end-to-end Business Transformation](https://insights.btoes.com/topic/end-to-end-business-transformation) [Execution & Sustaining OpEx Projects](https://insights.btoes.com/topic/execution-sustaining-opex-projects) [Culture Transformation](https://insights.btoes.com/topic/culture-transformation) [Leadership Understanding & Buy-In](https://insights.btoes.com/topic/leadership-understanding-buy-in) [Lack of/Need for Resources](https://insights.btoes.com/topic/lack-of-need-for-resources) [Adapting to Business Trends](https://insights.btoes.com/topic/adapting-to-business-trends) [Changing Customer Demands](https://insights.btoes.com/topic/changing-customer-demands) [Failure to Innovate](https://insights.btoes.com/topic/failure-to-innovate) [Integrating CI Methodologies](https://insights.btoes.com/topic/integrating-ci-methodologies) [Lack of/Need for Skilled Workers](https://insights.btoes.com/topic/lack-of-need-for-skilled-workers) [Lack of/Need for Support from Employees](https://insights.btoes.com/topic/lack-of-need-for-support-from-employees) [Maintaining key Priorities](https://insights.btoes.com/topic/maintaining-key-priorities) [Relationships Between Departments](https://insights.btoes.com/topic/relationships-between-departments) [BTOES18](https://insights.btoes.com/topic/btoes18) [RPA & Intelligent Automation Live](https://insights.btoes.com/topic/rpa-intelligent-automation-live) [Process Mining](https://insights.btoes.com/topic/process-mining) [BTOES From Home](https://insights.btoes.com/topic/btoes-from-home) [Cultural Transformation](https://insights.btoes.com/topic/cultural-transformation) [Financial Services](https://insights.btoes.com/topic/financial-services) [Customer Experience Excellence](https://insights.btoes.com/topic/customer-experience-excellence) [Process Automation](https://insights.btoes.com/topic/process-automation) [Technology](https://insights.btoes.com/topic/technology) [Healthcare](https://insights.btoes.com/topic/healthcare) [iBPM](https://insights.btoes.com/topic/ibpm) [Healthcare and Medical Devices](https://insights.btoes.com/topic/healthcare-and-medical-devices) [Webinar](https://insights.btoes.com/topic/webinar) [Culture](https://insights.btoes.com/topic/culture) [Customer Experience](https://insights.btoes.com/topic/customer-experience) [Innovation](https://insights.btoes.com/topic/innovation) [BTOES Video Presentations](https://insights.btoes.com/topic/btoes-video-presentations) [Exclusive](https://insights.btoes.com/topic/exclusive) [BTOES HEALTH](https://insights.btoes.com/topic/btoes-health) [Strategy Execution](https://insights.btoes.com/topic/strategy-execution) [Business Challenges](https://insights.btoes.com/topic/business-challenges) [Digital Process Automation](https://insights.btoes.com/topic/digital-process-automation) [Report](https://insights.btoes.com/topic/report) [Industry](https://insights.btoes.com/topic/industry) [Digital Workplace Transformation](https://insights.btoes.com/topic/digital-workplace-transformation) [Manufacturing](https://insights.btoes.com/topic/manufacturing) [Supply Chain Planning](https://insights.btoes.com/topic/supply-chain-planning) [Robotic Process Automation (RPA)](https://insights.btoes.com/topic/robotic-process-automation-rpa) [BPM](https://insights.btoes.com/topic/bpm) [Automation](https://insights.btoes.com/topic/automation) [IT Infrastructure & Cloud Strategies](https://insights.btoes.com/topic/it-infrastructure-cloud-strategies) [Artificial Intelligence](https://insights.btoes.com/topic/artificial-intelligence) [Business Process Management](https://insights.btoes.com/topic/business-process-management) [innovation execution](https://insights.btoes.com/topic/innovation-execution) [AI](https://insights.btoes.com/topic/ai) [Lean Manufacturing](https://insights.btoes.com/topic/lean-manufacturing) [Oil & Gas](https://insights.btoes.com/topic/oil-gas) [Robotic Process Automation](https://insights.btoes.com/topic/robotic-process-automation) [IT](https://insights.btoes.com/topic/it) [value creation](https://insights.btoes.com/topic/value-creation) [Agility](https://insights.btoes.com/topic/agility) [Business](https://insights.btoes.com/topic/business) [Speaker Article](https://insights.btoes.com/topic/speaker-article) [Systems Engineering](https://insights.btoes.com/topic/systems-engineering) [RPAs](https://insights.btoes.com/topic/rpas) [Insurance](https://insights.btoes.com/topic/insurance) [Process Design](https://insights.btoes.com/topic/process-design) [Digital](https://insights.btoes.com/topic/digital) [Speaker's Interview](https://insights.btoes.com/topic/speakers-interview) [data management](https://insights.btoes.com/topic/data-management) [Intelligent Automation](https://insights.btoes.com/topic/intelligent-automation) [digital operations](https://insights.btoes.com/topic/digital-operations) [Six Sigma](https://insights.btoes.com/topic/six-sigma) [Awards](https://insights.btoes.com/topic/awards) [thought leaders](https://insights.btoes.com/topic/thought-leaders) [BTOES Presentation Slides](https://insights.btoes.com/topic/btoes-presentation-slides) [Transformation](https://insights.btoes.com/topic/transformation) [Cloud](https://insights.btoes.com/topic/cloud) [Machine Learning](https://insights.btoes.com/topic/machine-learning) [Data Analytics](https://insights.btoes.com/topic/data-analytics) [Digital Transformation Workplace](https://insights.btoes.com/topic/digital-transformation-workplace) [Banking and Capital Markets](https://insights.btoes.com/topic/banking-and-capital-markets) [Data](https://insights.btoes.com/topic/data) [Finance](https://insights.btoes.com/topic/finance) [Professional Services](https://insights.btoes.com/topic/professional-services) [Education](https://insights.btoes.com/topic/education) [IT Infrastructure](https://insights.btoes.com/topic/it-infrastructure) [IT Infrastructure & Cloud Strategies Live](https://insights.btoes.com/topic/it-infrastructure-cloud-strategies-live) [Blockchain](https://insights.btoes.com/topic/blockchain) [Interview](https://insights.btoes.com/topic/interview) [Solving Cash Flow with AI](https://insights.btoes.com/topic/solving-cash-flow-with-ai) [BTOES](https://insights.btoes.com/topic/btoes) [White Paper](https://insights.btoes.com/topic/white-paper) [investment banking](https://insights.btoes.com/topic/investment-banking) [Analytics Insight](https://insights.btoes.com/topic/analytics-insight) [BTOES19](https://insights.btoes.com/topic/btoes19) [Consumer Products & Retail](https://insights.btoes.com/topic/consumer-products-retail) [Enterprise Agile Planning](https://insights.btoes.com/topic/enterprise-agile-planning) [Government](https://insights.btoes.com/topic/government) [Operational Excellence Model](https://insights.btoes.com/topic/operational-excellence-model) [Project Management](https://insights.btoes.com/topic/project-management) [Algorithm](https://insights.btoes.com/topic/algorithm) [Automotive and Transportation](https://insights.btoes.com/topic/automotive-and-transportation) [Banking](https://insights.btoes.com/topic/banking) [Business Environment](https://insights.btoes.com/topic/business-environment) [Digital Bank](https://insights.btoes.com/topic/digital-bank) [Enterprise architecture as an enabler](https://insights.btoes.com/topic/enterprise-architecture-as-an-enabler) [Hybrid Work Model](https://insights.btoes.com/topic/hybrid-work-model) [Primary Measure of succes](https://insights.btoes.com/topic/primary-measure-of-succes) [Relationship Management](https://insights.btoes.com/topic/relationship-management) [Sales](https://insights.btoes.com/topic/sales) [business expansion](https://insights.btoes.com/topic/business-expansion) [revenue growth](https://insights.btoes.com/topic/revenue-growth) [Adobe Sign](https://insights.btoes.com/topic/adobe-sign) [Agile Transformation](https://insights.btoes.com/topic/agile-transformation) [CoE](https://insights.btoes.com/topic/coe) [Delivery solution](https://insights.btoes.com/topic/delivery-solution) [E-Signatures](https://insights.btoes.com/topic/e-signatures) [Electricity](https://insights.btoes.com/topic/electricity) [Global Technology](https://insights.btoes.com/topic/global-technology) [HealthcareTechnologies](https://insights.btoes.com/topic/healthcaretechnologies) [Innovation in Healthcare](https://insights.btoes.com/topic/innovation-in-healthcare) [Reduce your RPA TCO](https://insights.btoes.com/topic/reduce-your-rpa-tco) [Transportation](https://insights.btoes.com/topic/transportation) [Accounts Receivable (AR)](https://insights.btoes.com/topic/accounts-receivable-ar) [Big Data Technology](https://insights.btoes.com/topic/big-data-technology) [CORE](https://insights.btoes.com/topic/core) [Cloud Technology](https://insights.btoes.com/topic/cloud-technology) [Cognitive learning](https://insights.btoes.com/topic/cognitive-learning) [Days Sales Outstanding (DSO)](https://insights.btoes.com/topic/days-sales-outstanding-dso) [Logistics Services](https://insights.btoes.com/topic/logistics-services) [Operational Excellence Example](https://insights.btoes.com/topic/operational-excellence-example) [Risk Management](https://insights.btoes.com/topic/risk-management) [business process automation](https://insights.btoes.com/topic/business-process-automation) [transformation journey](https://insights.btoes.com/topic/transformation-journey) [Covid-19](https://insights.btoes.com/topic/covid-19) [Data Entry](https://insights.btoes.com/topic/data-entry) [Digital Experience](https://insights.btoes.com/topic/digital-experience) [Digital Network](https://insights.btoes.com/topic/digital-network) [Digital Network Assistant (DNA)](https://insights.btoes.com/topic/digital-network-assistant-dna) [Digitization](https://insights.btoes.com/topic/digitization) [Drinks](https://insights.btoes.com/topic/drinks) [Effective Change Leaders](https://insights.btoes.com/topic/effective-change-leaders) [HR](https://insights.btoes.com/topic/hr) [Internet](https://insights.btoes.com/topic/internet) [Media](https://insights.btoes.com/topic/media) [NPS](https://insights.btoes.com/topic/nps) [Net Promoter Score](https://insights.btoes.com/topic/net-promoter-score) [Program Management Portal (PgMP)](https://insights.btoes.com/topic/program-management-portal-pgmp) [Sustainability](https://insights.btoes.com/topic/sustainability) [TechXLive](https://insights.btoes.com/topic/techxlive) [The Document is Dead](https://insights.btoes.com/topic/the-document-is-dead) [The New Era of Automation](https://insights.btoes.com/topic/the-new-era-of-automation) [Automated Money Movement](https://insights.btoes.com/topic/automated-money-movement) [Banking & Financial Services](https://insights.btoes.com/topic/banking-financial-services) [Biopharmaceutical](https://insights.btoes.com/topic/biopharmaceutical) [Blue Room Effect](https://insights.btoes.com/topic/blue-room-effect) [Building Your Future Workforce in Insurance](https://insights.btoes.com/topic/building-your-future-workforce-in-insurance) [Business Process Governance](https://insights.btoes.com/topic/business-process-governance) [Capital Market](https://insights.btoes.com/topic/capital-market) [Creative Passion](https://insights.btoes.com/topic/creative-passion) [Digital Transformation Workplace Live](https://insights.btoes.com/topic/digital-transformation-workplace-live) [Digital Workforce](https://insights.btoes.com/topic/digital-workforce) [Digitalization](https://insights.btoes.com/topic/digitalization) [ERP Transformation](https://insights.btoes.com/topic/erp-transformation) [Finance Global Operations (FGO)](https://insights.btoes.com/topic/finance-global-operations-fgo) [Financial Services Software](https://insights.btoes.com/topic/financial-services-software) [Frameworks](https://insights.btoes.com/topic/frameworks) [Hoshin Planning](https://insights.btoes.com/topic/hoshin-planning) [Human Capital](https://insights.btoes.com/topic/human-capital) [Lean Culture](https://insights.btoes.com/topic/lean-culture) [Natural Gas Infrastructure](https://insights.btoes.com/topic/natural-gas-infrastructure) [Natural Language Processing](https://insights.btoes.com/topic/natural-language-processing) [Organizational Change](https://insights.btoes.com/topic/organizational-change) [Pharmaceutical](https://insights.btoes.com/topic/pharmaceutical) [Pharmaceuticals & Life Sciences](https://insights.btoes.com/topic/pharmaceuticals-life-sciences) [Project manager](https://insights.btoes.com/topic/project-manager) [Supply Chain Management](https://insights.btoes.com/topic/supply-chain-management) [Sustainable Growth](https://insights.btoes.com/topic/sustainable-growth) [The Fully Automated Contact Center](https://insights.btoes.com/topic/the-fully-automated-contact-center) [Transformation Initiatives](https://insights.btoes.com/topic/transformation-initiatives) [Workplace Analytics](https://insights.btoes.com/topic/workplace-analytics) [eForms](https://insights.btoes.com/topic/eforms) [eSignatures](https://insights.btoes.com/topic/esignatures) [3D Thinking](https://insights.btoes.com/topic/3d-thinking) [BEAM](https://insights.btoes.com/topic/beam) [BFARM](https://insights.btoes.com/topic/bfarm) [BTOES17](https://insights.btoes.com/topic/btoes17) [Big Data Processing](https://insights.btoes.com/topic/big-data-processing) [Business Analytics](https://insights.btoes.com/topic/business-analytics) [Business Growth](https://insights.btoes.com/topic/business-growth) [Centralized Performance Monitoring System](https://insights.btoes.com/topic/centralized-performance-monitoring-system) [Communication](https://insights.btoes.com/topic/communication) [Creativity](https://insights.btoes.com/topic/creativity) [Digital Technologies](https://insights.btoes.com/topic/digital-technologies) [Digital Technology](https://insights.btoes.com/topic/digital-technology) [Educational Psychologist](https://insights.btoes.com/topic/educational-psychologist) [Energy Management](https://insights.btoes.com/topic/energy-management) [Health Insurance](https://insights.btoes.com/topic/health-insurance) [Health Maintenance Organizations](https://insights.btoes.com/topic/health-maintenance-organizations) [Hospitality & Construction](https://insights.btoes.com/topic/hospitality-construction) [Human Centered Design](https://insights.btoes.com/topic/human-centered-design) [Integrated Decision Approach](https://insights.btoes.com/topic/integrated-decision-approach) [Integrated Decision Making](https://insights.btoes.com/topic/integrated-decision-making) [Intelligent Document Processing](https://insights.btoes.com/topic/intelligent-document-processing) [Kaizen](https://insights.btoes.com/topic/kaizen) [Medicare](https://insights.btoes.com/topic/medicare) [Moodset for Excellence](https://insights.btoes.com/topic/moodset-for-excellence) [Natural Language Processing (NLP)](https://insights.btoes.com/topic/natural-language-processing-nlp) [Offering Managers](https://insights.btoes.com/topic/offering-managers) [Oil and Gas](https://insights.btoes.com/topic/oil-and-gas) [Optical Character Recognition (OCR)](https://insights.btoes.com/topic/optical-character-recognition-ocr) [Pharmaceuticals and Life Sciences](https://insights.btoes.com/topic/pharmaceuticals-and-life-sciences) [Photographing](https://insights.btoes.com/topic/photographing) [Price and Routing Tracking (PART)](https://insights.btoes.com/topic/price-and-routing-tracking-part) [Process Design Document (PDD)](https://insights.btoes.com/topic/process-design-document-pdd) [Product Identifier Descriptions (PIDs)](https://insights.btoes.com/topic/product-identifier-descriptions-pids) [Python](https://insights.btoes.com/topic/python) [Quote to Cash (Q2C)](https://insights.btoes.com/topic/quote-to-cash-q2c) [Resilience](https://insights.btoes.com/topic/resilience) [SAP](https://insights.btoes.com/topic/sap) [Sales Quota](https://insights.btoes.com/topic/sales-quota) [Team Work](https://insights.btoes.com/topic/team-work) [Telecommunications](https://insights.btoes.com/topic/telecommunications) [Text Mining](https://insights.btoes.com/topic/text-mining) [Visually Displayed](https://insights.btoes.com/topic/visually-displayed) [Work Culture](https://insights.btoes.com/topic/work-culture) [master](https://insights.btoes.com/topic/master) [text analytics](https://insights.btoes.com/topic/text-analytics) [virtual resource management](https://insights.btoes.com/topic/virtual-resource-management) ## Media Partners ![](https://insights.btoes.com/hubfs/1-Sep-02-2022-11-48-39-42-AM.png) ![](https://insights.btoes.com/hubfs/2-Sep-02-2022-11-48-48-62-AM.png) ![](https://insights.btoes.com/hubfs/4-Sep-02-2022-11-49-00-44-AM.png) ![](https://insights.btoes.com/hubfs/3-Sep-02-2022-11-49-13-94-AM.png) ![](https://insights.btoes.com/hubfs/5-Sep-02-2022-11-49-24-60-AM.png) ![](https://insights.btoes.com/hubfs/6-Sep-02-2022-11-49-57-14-AM.png) ![](https://insights.btoes.com/hubfs/7-Sep-02-2022-11-50-08-10-AM.png) ## Featured Sponsors ![](https://insights.btoes.com/hubfs/60-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-08-19T142514.037.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131219.141.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131325.986.png) ![](https://insights.btoes.com/hubfs/1-Feb-09-2022-09-01-22-17-AM-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-22T144513.046-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-21T211743.197-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-02T222914.769.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-03T184933.616-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-07T234356.133-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-11T142106.586.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-19T143208.138-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-13T111448.224.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-07-19T185928.223-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-24T115149.013.png) ![](https://insights.btoes.com/hubfs/1-Sep-02-2022-11-30-15-50-AM.png) ![](https://insights.btoes.com/hubfs/2-Sep-02-2022-11-30-25-45-AM.png) ![](https://insights.btoes.com/hubfs/3-Sep-02-2022-11-30-31-60-AM.png) ![](https://insights.btoes.com/hubfs/4-Sep-02-2022-11-30-38-75-AM.png) ![](https://insights.btoes.com/hubfs/5-Sep-02-2022-11-30-44-52-AM.png) ![](https://insights.btoes.com/hubfs/6-Sep-02-2022-11-30-51-40-AM.png) ![](https://insights.btoes.com/hubfs/7-Sep-02-2022-11-31-00-01-AM.png) ![](https://insights.btoes.com/hubfs/8-Sep-02-2022-11-31-07-11-AM.png) ![](https://insights.btoes.com/hubfs/9-Sep-02-2022-11-31-13-66-AM.png) ![](https://insights.btoes.com/hubfs/10-Sep-02-2022-11-31-20-10-AM.png) ![](https://insights.btoes.com/hubfs/11-Sep-02-2022-11-31-26-16-AM.png) ![](https://insights.btoes.com/hubfs/12-Sep-02-2022-11-31-32-40-AM.png) ![](https://insights.btoes.com/hubfs/13-Sep-02-2022-11-31-39-45-AM.png) ![](https://insights.btoes.com/hubfs/14-Sep-02-2022-11-31-46-46-AM.png) ![](https://insights.btoes.com/hubfs/15-Sep-02-2022-11-31-53-27-AM.png) ![](https://insights.btoes.com/hubfs/16-Sep-02-2022-11-31-59-34-AM.png) ![](https://insights.btoes.com/hubfs/17-Sep-02-2022-11-32-21-45-AM.png) ![](https://insights.btoes.com/hubfs/18-Sep-02-2022-11-32-26-80-AM.png) ![](https://insights.btoes.com/hubfs/19-Sep-02-2022-11-33-44-16-AM.png) ![](https://insights.btoes.com/hubfs/20-Sep-02-2022-11-33-52-30-AM.png) ![](https://insights.btoes.com/hubfs/21-Sep-02-2022-11-33-58-70-AM.png) ![](https://insights.btoes.com/hubfs/22-Sep-02-2022-11-34-03-84-AM.png) ![](https://insights.btoes.com/hubfs/23-Sep-02-2022-11-34-08-90-AM.png) ![](https://insights.btoes.com/hubfs/24-Sep-02-2022-11-34-14-42-AM.png) ![](https://insights.btoes.com/hubfs/25-Sep-02-2022-11-34-20-42-AM.png) ![](https://insights.btoes.com/hubfs/26-Sep-02-2022-11-34-26-05-AM.png) ![](https://insights.btoes.com/hubfs/27-Sep-02-2022-11-34-31-47-AM.png) ![](https://insights.btoes.com/hubfs/28-Sep-02-2022-11-34-37-12-AM.png) ## Media Partners ![](https://insights.btoes.com/hubfs/1-Sep-02-2022-11-48-39-42-AM.png) ![](https://insights.btoes.com/hubfs/2-Sep-02-2022-11-48-48-62-AM.png) ![](https://insights.btoes.com/hubfs/4-Sep-02-2022-11-49-00-44-AM.png) ![](https://insights.btoes.com/hubfs/3-Sep-02-2022-11-49-13-94-AM.png) ![](https://insights.btoes.com/hubfs/5-Sep-02-2022-11-49-24-60-AM.png) ![](https://insights.btoes.com/hubfs/6-Sep-02-2022-11-49-57-14-AM.png) ![](https://insights.btoes.com/hubfs/7-Sep-02-2022-11-50-08-10-AM.png) ## Featured Sponsors ![](https://insights.btoes.com/hubfs/60-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-08-19T142514.037.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131219.141.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131325.986.png) ![](https://insights.btoes.com/hubfs/1-Feb-09-2022-09-01-22-17-AM-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-22T144513.046-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-21T211743.197-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-02T222914.769.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-03T184933.616-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-07T234356.133-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-11T142106.586.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-19T143208.138-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-13T111448.224.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-07-19T185928.223-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-24T115149.013.png) ![](https://insights.btoes.com/hubfs/1-Sep-02-2022-11-30-15-50-AM.png) ![](https://insights.btoes.com/hubfs/2-Sep-02-2022-11-30-25-45-AM.png) ![](https://insights.btoes.com/hubfs/3-Sep-02-2022-11-30-31-60-AM.png) ![](https://insights.btoes.com/hubfs/4-Sep-02-2022-11-30-38-75-AM.png) ![](https://insights.btoes.com/hubfs/5-Sep-02-2022-11-30-44-52-AM.png) ![](https://insights.btoes.com/hubfs/6-Sep-02-2022-11-30-51-40-AM.png) ![](https://insights.btoes.com/hubfs/7-Sep-02-2022-11-31-00-01-AM.png) ![](https://insights.btoes.com/hubfs/8-Sep-02-2022-11-31-07-11-AM.png) ![](https://insights.btoes.com/hubfs/9-Sep-02-2022-11-31-13-66-AM.png) ![](https://insights.btoes.com/hubfs/10-Sep-02-2022-11-31-20-10-AM.png) ![](https://insights.btoes.com/hubfs/11-Sep-02-2022-11-31-26-16-AM.png) ![](https://insights.btoes.com/hubfs/12-Sep-02-2022-11-31-32-40-AM.png) ![](https://insights.btoes.com/hubfs/13-Sep-02-2022-11-31-39-45-AM.png) ![](https://insights.btoes.com/hubfs/14-Sep-02-2022-11-31-46-46-AM.png) ![](https://insights.btoes.com/hubfs/15-Sep-02-2022-11-31-53-27-AM.png) ![](https://insights.btoes.com/hubfs/16-Sep-02-2022-11-31-59-34-AM.png) ![](https://insights.btoes.com/hubfs/17-Sep-02-2022-11-32-21-45-AM.png) ![](https://insights.btoes.com/hubfs/18-Sep-02-2022-11-32-26-80-AM.png) ![](https://insights.btoes.com/hubfs/19-Sep-02-2022-11-33-44-16-AM.png) ![](https://insights.btoes.com/hubfs/20-Sep-02-2022-11-33-52-30-AM.png) ![](https://insights.btoes.com/hubfs/21-Sep-02-2022-11-33-58-70-AM.png) ![](https://insights.btoes.com/hubfs/22-Sep-02-2022-11-34-03-84-AM.png) ![](https://insights.btoes.com/hubfs/23-Sep-02-2022-11-34-08-90-AM.png) ![](https://insights.btoes.com/hubfs/24-Sep-02-2022-11-34-14-42-AM.png) ![](https://insights.btoes.com/hubfs/25-Sep-02-2022-11-34-20-42-AM.png) ![](https://insights.btoes.com/hubfs/26-Sep-02-2022-11-34-26-05-AM.png) ![](https://insights.btoes.com/hubfs/27-Sep-02-2022-11-34-31-47-AM.png) ![](https://insights.btoes.com/hubfs/28-Sep-02-2022-11-34-37-12-AM.png) ## Media Partners ![](https://insights.btoes.com/hubfs/1-Sep-02-2022-11-48-39-42-AM.png) ![](https://insights.btoes.com/hubfs/2-Sep-02-2022-11-48-48-62-AM.png) ![](https://insights.btoes.com/hubfs/4-Sep-02-2022-11-49-00-44-AM.png) ![](https://insights.btoes.com/hubfs/3-Sep-02-2022-11-49-13-94-AM.png) ![](https://insights.btoes.com/hubfs/5-Sep-02-2022-11-49-24-60-AM.png) ![](https://insights.btoes.com/hubfs/6-Sep-02-2022-11-49-57-14-AM.png) ![](https://insights.btoes.com/hubfs/7-Sep-02-2022-11-50-08-10-AM.png) ## Featured Sponsors ![](https://insights.btoes.com/hubfs/60-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-08-19T142514.037.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131219.141.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131325.986.png) ![](https://insights.btoes.com/hubfs/1-Feb-09-2022-09-01-22-17-AM-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-22T144513.046-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-21T211743.197-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-02T222914.769.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-03T184933.616-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-07T234356.133-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-11T142106.586.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-19T143208.138-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-13T111448.224.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-07-19T185928.223-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-24T115149.013.png) ![](https://insights.btoes.com/hubfs/1-Sep-02-2022-11-30-15-50-AM.png) ![](https://insights.btoes.com/hubfs/2-Sep-02-2022-11-30-25-45-AM.png) ![](https://insights.btoes.com/hubfs/3-Sep-02-2022-11-30-31-60-AM.png) ![](https://insights.btoes.com/hubfs/4-Sep-02-2022-11-30-38-75-AM.png) ![](https://insights.btoes.com/hubfs/5-Sep-02-2022-11-30-44-52-AM.png) ![](https://insights.btoes.com/hubfs/6-Sep-02-2022-11-30-51-40-AM.png) ![](https://insights.btoes.com/hubfs/7-Sep-02-2022-11-31-00-01-AM.png) ![](https://insights.btoes.com/hubfs/8-Sep-02-2022-11-31-07-11-AM.png) ![](https://insights.btoes.com/hubfs/9-Sep-02-2022-11-31-13-66-AM.png) ![](https://insights.btoes.com/hubfs/10-Sep-02-2022-11-31-20-10-AM.png) ![](https://insights.btoes.com/hubfs/11-Sep-02-2022-11-31-26-16-AM.png) ![](https://insights.btoes.com/hubfs/12-Sep-02-2022-11-31-32-40-AM.png) ![](https://insights.btoes.com/hubfs/13-Sep-02-2022-11-31-39-45-AM.png) ![](https://insights.btoes.com/hubfs/14-Sep-02-2022-11-31-46-46-AM.png) ![](https://insights.btoes.com/hubfs/15-Sep-02-2022-11-31-53-27-AM.png) ![](https://insights.btoes.com/hubfs/16-Sep-02-2022-11-31-59-34-AM.png) ![](https://insights.btoes.com/hubfs/17-Sep-02-2022-11-32-21-45-AM.png) ![](https://insights.btoes.com/hubfs/18-Sep-02-2022-11-32-26-80-AM.png) ![](https://insights.btoes.com/hubfs/19-Sep-02-2022-11-33-44-16-AM.png) ![](https://insights.btoes.com/hubfs/20-Sep-02-2022-11-33-52-30-AM.png) ![](https://insights.btoes.com/hubfs/21-Sep-02-2022-11-33-58-70-AM.png) ![](https://insights.btoes.com/hubfs/22-Sep-02-2022-11-34-03-84-AM.png) ![](https://insights.btoes.com/hubfs/23-Sep-02-2022-11-34-08-90-AM.png) ![](https://insights.btoes.com/hubfs/24-Sep-02-2022-11-34-14-42-AM.png) ![](https://insights.btoes.com/hubfs/25-Sep-02-2022-11-34-20-42-AM.png) ![](https://insights.btoes.com/hubfs/26-Sep-02-2022-11-34-26-05-AM.png) ![](https://insights.btoes.com/hubfs/27-Sep-02-2022-11-34-31-47-AM.png) ![](https://insights.btoes.com/hubfs/28-Sep-02-2022-11-34-37-12-AM.png) ## Media Partners ![](https://insights.btoes.com/hubfs/1-Sep-02-2022-11-48-39-42-AM.png) ![](https://insights.btoes.com/hubfs/2-Sep-02-2022-11-48-48-62-AM.png) ![](https://insights.btoes.com/hubfs/4-Sep-02-2022-11-49-00-44-AM.png) ![](https://insights.btoes.com/hubfs/3-Sep-02-2022-11-49-13-94-AM.png) ![](https://insights.btoes.com/hubfs/5-Sep-02-2022-11-49-24-60-AM.png) ![](https://insights.btoes.com/hubfs/6-Sep-02-2022-11-49-57-14-AM.png) ![](https://insights.btoes.com/hubfs/7-Sep-02-2022-11-50-08-10-AM.png) ## Featured Sponsors ![](https://insights.btoes.com/hubfs/60-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-08-19T142514.037.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131219.141.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-09-02T131325.986.png) ![](https://insights.btoes.com/hubfs/1-Feb-09-2022-09-01-22-17-AM-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-22T144513.046-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-02-21T211743.197-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-02T222914.769.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-03T184933.616-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-03-07T234356.133-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-11T142106.586.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-04-19T143208.138-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-13T111448.224.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-07-19T185928.223-1.png) ![](https://insights.btoes.com/hubfs/BLOGS%20COMPANY%20LOGO%20-%202022-05-24T115149.013.png) ![](https://insights.btoes.com/hubfs/1-Sep-02-2022-11-30-15-50-AM.png) ![](https://insights.btoes.com/hubfs/2-Sep-02-2022-11-30-25-45-AM.png) ![](https://insights.btoes.com/hubfs/3-Sep-02-2022-11-30-31-60-AM.png) ![](https://insights.btoes.com/hubfs/4-Sep-02-2022-11-30-38-75-AM.png) ![](https://insights.btoes.com/hubfs/5-Sep-02-2022-11-30-44-52-AM.png) ![](https://insights.btoes.com/hubfs/6-Sep-02-2022-11-30-51-40-AM.png) ![](https://insights.btoes.com/hubfs/7-Sep-02-2022-11-31-00-01-AM.png) ![](https://insights.btoes.com/hubfs/8-Sep-02-2022-11-31-07-11-AM.png) ![](https://insights.btoes.com/hubfs/9-Sep-02-2022-11-31-13-66-AM.png) ![](https://insights.btoes.com/hubfs/10-Sep-02-2022-11-31-20-10-AM.png) ![](https://insights.btoes.com/hubfs/11-Sep-02-2022-11-31-26-16-AM.png) ![](https://insights.btoes.com/hubfs/12-Sep-02-2022-11-31-32-40-AM.png) ![](https://insights.btoes.com/hubfs/13-Sep-02-2022-11-31-39-45-AM.png) ![](https://insights.btoes.com/hubfs/14-Sep-02-2022-11-31-46-46-AM.png) ![](https://insights.btoes.com/hubfs/15-Sep-02-2022-11-31-53-27-AM.png) ![](https://insights.btoes.com/hubfs/16-Sep-02-2022-11-31-59-34-AM.png) ![](https://insights.btoes.com/hubfs/17-Sep-02-2022-11-32-21-45-AM.png) ![](https://insights.btoes.com/hubfs/18-Sep-02-2022-11-32-26-80-AM.png) ![](https://insights.btoes.com/hubfs/19-Sep-02-2022-11-33-44-16-AM.png) ![](https://insights.btoes.com/hubfs/20-Sep-02-2022-11-33-52-30-AM.png) ![](https://insights.btoes.com/hubfs/21-Sep-02-2022-11-33-58-70-AM.png) ![](https://insights.btoes.com/hubfs/22-Sep-02-2022-11-34-03-84-AM.png) ![](https://insights.btoes.com/hubfs/23-Sep-02-2022-11-34-08-90-AM.png) ![](https://insights.btoes.com/hubfs/24-Sep-02-2022-11-34-14-42-AM.png) ![](https://insights.btoes.com/hubfs/25-Sep-02-2022-11-34-20-42-AM.png) ![](https://insights.btoes.com/hubfs/26-Sep-02-2022-11-34-26-05-AM.png) ![](https://insights.btoes.com/hubfs/27-Sep-02-2022-11-34-31-47-AM.png) ![](https://insights.btoes.com/hubfs/28-Sep-02-2022-11-34-37-12-AM.png) [![HomeWerx\_the-home-office-solution-safe-secure-environment\_ad#1](https://insights.btoes.com/hs-fs/hubfs/HomeWerx_the-home-office-solution-safe-secure-environment_ad%231.png?width=300&name=HomeWerx_the-home-office-solution-safe-secure-environment_ad%231.png "HomeWerx_the-home-office-solution-safe-secure-environment_ad#1")](https://homewerx.io/)   [Advertise Here](https://insights.btoes.com/download-the-btoes-insights-media-pack) [![300x3001A](https://insights.btoes.com/hs-fs/hubfs/300x3001A.png?width=300&name=300x3001A.png "300x3001A")](https://www.workboard.com/blog/growth-benchmarks-ceos.php?utm_source=btoes&utm_medium=display&utm_campaign=WEBS-20220422-BTOES_Website) [Advertise Here](https://insights.btoes.com/download-the-btoes-insights-media-pack) [![Robocorp-btoes-ad-automationops](https://insights.btoes.com/hs-fs/hubfs/Robocorp-btoes-ad-automationops.png?width=300&name=Robocorp-btoes-ad-automationops.png "Robocorp-btoes-ad-automationops")](https://robocorp.com/automation-ops/?utm_source=referral&utm_medium=paid&utm_campaign=btoes&utm_content=automationops) [Advertise Here](https://insights.btoes.com/download-the-btoes-insights-media-pack) [![BTOES UNIVERSAL GRAPHIC](https://insights.btoes.com/hs-fs/hubfs/BTOES%20UNIVERSAL%20GRAPHIC%20-%20NO%20DATE.webp?width=800&name=BTOES%20UNIVERSAL%20GRAPHIC%20-%20NO%20DATE.webp "BTOES UNIVERSAL GRAPHIC")](https://btoes.com/)   [Advertise Here](https://insights.btoes.com/download-the-btoes-insights-media-pack) [![336x280 v2](https://insights.btoes.com/hs-fs/hubfs/336x280%20v2.jpg?width=336&name=336x280%20v2.jpg "336x280 v2")](https://insights.btoes.com/download-research-report-2018/19-the-global-state-of-operational-excellence-critical-challenges-future-trends) **** **[The Global State of Operational Excellence: Download the Report Now](https://insights.btoes.com/download-research-report-2018/19-the-global-state-of-operational-excellence-critical-challenges-future-trends)** [Advertise Here](https://insights.btoes.com/download-the-btoes-insights-media-pack) [![Operational Excellence Principles, Definitions and more with BTOES Insights Interviews](https://insights.btoes.com/hs-fs/hubfs/Screenshot%202017-06-01%2012.07.08.png?width=892&name=Screenshot%202017-06-01%2012.07.08.png "Operational Excellence Principles, Definitions and more with BTOES Insights Interviews")](https://insights.btoes.com/topic/interview) [Advertise Here](https://insights.btoes.com/download-the-btoes-insights-media-pack) [![winning examples of Operational Excellence projects from the Business Transformation & Operational Excellence Awards](https://insights.btoes.com/hs-fs/hubfs/Screenshot%202017-05-26%2018.03.03-1.png?width=912&name=Screenshot%202017-05-26%2018.03.03-1.png "winning examples of Operational Excellence projects from the Business Transformation & Operational Excellence Awards")](https://insights.btoes.com/business-transformation-operational-excellence/btoes17-content/operational-excellence-example-case-studies) [Advertise Here](https://insights.btoes.com/download-the-btoes-insights-media-pack)   [Advertise Here](https://insights.btoes.com/download-the-btoes-insights-media-pack) *BTOES Insights is created in partnership with Business Transformation & Operational Excellence World Summit (BTOES). The Industry's Biggest & Best Senior-Level Operational Excellence Summit.* *[To learn more about BTOES, click here](http://btoes.com/).*  ©All Rights Reserved BTOES         ![](https://insights.btoes.com/hubfs/up-arrow.png)