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March 04, 2020

HP's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Operational Excellence to deliver Digital Transformation

Read this article about HP, one of our finalists, in the category Best Achievement in Operational Excellence to deliver Digital Transformation, selected by the independent judging panel, for the 2020 Business Transformation & Operational Excellence Industry Awards program.

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Synopsis

Over the years of HP's operations across multiple business segments and countries, they have been several applications built to support growing & changing business needs. These applications evolved as monoliths slowing down the ability of organization to introduce change or pivot to new business models. The digital transformation initiative was kicked off within HP and was geared to improve agility, speed of innovation, reduce costs and improved operation efficiency.

HP Microservices Acceleration Platform (HPMAP) evolved out of the digital transformation initiative and was built in 3 months. The platform reduced microservice development effort by 12 weeks for each team. Automation reduced development effort by 20%, time to market improved by 25% & operational efficiency improved 20%.

Value creation: Microservices & Events based messaging

HPMAP addressed common challenges faced my all teams including security, code management, code build and production releases to cloud, scaling applications in cloud as needed. The platform enabled transformation not only from technology perspective but also from both cultural and process perspective.

Moving forward, microservices & event messaging would help HP to:

  • Transform legacy & monoliths by gradually decomposing to microservices
  • Increase agility by managing smaller components which are easy to change
  • Increase speed of innovation through agile cycles and minimal direct integrations
  • Reduce technical debt and costs managing legacy infrastructure
  • Create efficient teams with experience in latest technology trends
  • Increase customer satisfaction by quickly addressing customer needs

HP Microservices Acceleration Platform & implementation

HPMAP platform is a framework of tools and processes to help teams quickly and easily build, test, deploy, scale and operate microservices. Platform help HPs increase time-to-market, enable legacy application modernization & digital transformation, build efficient systems with lower TCO.

Communication on the platform features and the ability to influence changes in the HP eco-system was shared through open house sessions, demo sessions across domain team, meetings with high-impact influencer groups, meetings with management, newsletters etc., HPMAP portal offered resources on knowledge & process and also serves as a collaboration tool.

To ensure voluntary adoption and retention, the value of services offered through the platform are measured through key performance indicators (KPI’s). Some of the core KPI’s include

  • Platform coverage % (across mission critical systems and impactful projects)
  • Architecture coverage % (across business capabilities)
  • Availability and uptime of platform services
  • Community engagement through site visits, forum posts, feedback etc.,
  • Satisfaction ratings of platform services, usability
  • Number of microservices built
  • Average time to deliver new capabilities to the platform

HPMAP benefits

As a shared platform, the technology platform reduces duplicate effort team across invest in & leverages minimal resources to provide more value in less budget. Teams onboarding HPMAP have seen reduction in time to market and increased efficiency.

Metrics also track to improved efficiency using the HPMAP platform.

Apart from the tangible results the path to develop HPMAP platform also fostered the culture to

  • Co-create: New capabilities are co-created between application teams and HPMAP team enabling wider range of capabilities to be built once and across teams
  • Develop skills in news technology solutions and process
  • Actively nurture mutual interests across the community
  • Adhere early on standards & cyber security compliance

New Awards CTA

 
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About the Awards

The Business Transformation & Operational Excellence Awards have been established to showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs. Click here to view the Press Release.

The winners will be announced at the Awards Ceremony at The Business Transformation & Operational Excellence World Awards (BTOES) on Wednesday, March 25th, 2020, from 6.30pm in the Venetian Ballroom at the Loews Portofino Bay Hotel at Universal Orlando Resort.

The Business Transformation & Operational Excellence Awards are open to all organizations, both private and public sector, across the globe, which have implemented Operational Excellence programs to deliver outstanding business results.

The Awards will be held in conjunction with the Business Transformation & Operational Excellence World Summit, BTOES 2020 in the beautiful Venetian Ballroom on March 25, 2020 at the Loews Portofino Bay Hotel at Universal Orlando™️. Click to access the agenda, view the current speakers, and watch the highlights video from last year.

 

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BTOES.com

The issues in this article are just one of topic areas that are going to be discussed at the Business Transformation & Operational Excellence World Summit & Industry

BTOES is the industry’s biggest and best, senior-level, cross-industry gathering of Business Transformation & Operational Excellence industry leaders and senior executives.

It also hosts the Business Transformation & Operational Excellence Awardswhich showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs.

The summits hosts a number of private forums for C-Level & Global corporate-level leaders as well as business unit heads.

With over 150 speakers, over 100 sessions, 12 Keynotes, 9 Track Themes, 5 parallel tracks, 60+ track sessions, 50 roundtable discussions, 20 Interactive Workshops, 6 Thought Leader Panels, 5 Leaders Boardrooms, 5 co-located events, the Industry Awards Program, Site Visits, 20+ hours of social networking including 2 gala cocktail parties, dinners, numerous group activities, this is the ultimate event to benchmark, network and drive Operational Excellence to the next level.

 

Quick Links

Speakers

Agenda

BTOES Awards

 

There is a strong focus on Cultural Transformation, Customer Delight, Sustaining an Operational Excellence program, Need for end-to-end Business Transformation, Keeping up with new technologies/impact of digitalization and Leadership Buy-in & Understanding. We dedicated two tracks to advanced technologies, such as AI, Machine Learning, RPA, Predictive Analytics, Blockchain, Cloud infrastructure etc.

The agenda is designed to encourage active meaningful conversations though all day enhanced networking and interaction opportunities, including

  • All-day Refreshment & Themed Breaks

  • 1¼ Hour Hot Breakfast Networking Sessions

  • 1½ Hour Hot Plated Networking Lunches with Topic & Industry Sector focussed tables

  • 1½ Hour Roundtable Sessions by Topic & Industry Sector.

  • Keynote & Themes Panel Sessions

  • Hosted Welcome Receptions from 5.30pm

  • Expanded more lavish Awards Program

  • Newly launched Night Summit for attendees to meet after dinner

For more information or to discuss the summit in more detail please schedule a call below,

Click here to schedule a call. 


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