Subscribe

Proqis Digital Virtual Conference Series

View our schedule of industry leading free to attend virtual conferences. Each a premier gathering of industry thought leaders and experts sharing key solutions to current challenges.

Watch On-Demand Recordings For Free

Watch On-Demand Recording - Access all sessions from progressive thought leaders free of charge from our industry leading virtual conferences.
 
BTOES Insights Official
By
May 26, 2020

Cleveland Clinic's 2020 AWARD FINALIST CASE STUDY : Best Achievement of Operational Excellence in Healthcare

Read this article about Cleveland Clinic, one of our finalists, in the category Best Achievement of Operational Excellence in Healthcare, selected by the independent judging panel, for the 2020 Business Transformation & Operational Excellence Industry Awards program.

output-onlinepngtools (12)

pillar%20page%20line%201

Cleveland Clinic is a multispecialty healthcare system founded in 1921. The organization’s mission is to provide better care of the sick, investigate their problems, and further educate those who serve. Our activities in support of our tripartite mission are centered on four care priorities: patients, caregivers (physicians and all employees), community, and the organization. Our vision is to become the best place to receive healthcare anywhere.

Nearly three million people worldwide suffer a type of heart attack called ST-Elevation Myocardial Infarction (STEMI). STEMI is caused by a complete blockage in one of the main coronary arteries providing blood to the heart. Without rapid treatment, the condition is fatal or leaves the patient with a permanent disability from a weakened heart. In 2014, Cleveland Clinic sought to improve the care of STEMI patients in Northeast Ohio. Cleveland Clinic implemented a four-step Comprehensive STEMI Protocol:

1) Emergency Department (ED) catheterization lab activation
2) STEMI Safe Handoff Checklist which clearly defines care roles and responsibilities
3) Immediate transfer to an immediately available catheterization lab
4) Radial artery access first approach to percutaneous coronary intervention

This program has led to an improvement in timely medication administration, the use of radial artery access (the preferred option), and time to treatment. Because of improvements in quality of care, the STEMI death rate has decreased by >50% and serious bleeding complications have also decreased by nearly 30% over five years of follow-up. High-risk subgroups of patients, including women and those experiencing the life threatening complication of cardiogenic shock, have shown particular improvement.

In-Hospital Death (%) Baseline Comprehensive STEMI Protocol Change
All STEMI Patients 6.4% 3.1% -52% Reduction
Female STEMI Patients 10.3% 4.2% -59% Reduction
Cardiogenic Shock Patients 30.9% 16.1% -48% Reduction

 

Bleeding Complications (%) Baseline Comprehensive STEMI Protocol Change
All STEMI Patients 12.0% 8.5% -29% Reduction
Female STEMI Patients 19.0% 11.0% -29% Reduction
Cardiogenic Shock Patients 37.2% 29.8% -20% Reduction

The Cleveland Clinic Comprehensive STEMI Protocol has received numerous important recognitions. A total of 21 scientific abstracts have been presented at national cardiology meetings highlighting the beneficial impact of the protocol. The relationship between operational improvement and reductions in mortality has been published in the American Heart Association’s medical journal Circulation Intervention The impact on improving STEMI care for women has been

(1) awarded a Young Investigator Finalist Award at a American College of Cardiology national meeting (one of the most prestigious awards of a scientific meeting),

(2) published in the highest impact cardiology medical journal in the world, and

(3) identified as the first study to show improvement in the care of women STEMI patients through operational improvement.

blog-cta

The Cleveland Clinic Comprehensive STEMI Protocol shows the power of collaboration of caregivers to drive healthcare operational improvement to save the lives of patients from the emergency life-threatening condition of ST-Elevation Myocardial Infarction. This project highlights the crucial role of operational excellence in supporting our vision to be the best place for healthcare anywhere and our mission of providing better care for the sick.

New Awards CTApiller-line

About the Awards

The Business Transformation & Operational Excellence Awards have been established to showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs. Click here to view the Press Release.

The winners will be announced at the Awards Ceremony at The Business Transformation & Operational Excellence World Awards (BTOES) on Wednesday, March 25th, 2020, from 6.30pm in the Venetian Ballroom at the Loews Portofino Bay Hotel at Universal Orlando Resort.

The Business Transformation & Operational Excellence Awards are open to all organizations, both private and public sector, across the globe, which have implemented Operational Excellence programs to deliver outstanding business results.

The Awards will be held in conjunction with the Business Transformation & Operational Excellence World Summit, BTOES 2020 in the beautiful Venetian Ballroom on March 25, 2020 at the Loews Portofino Bay Hotel at Universal Orlando™️. Click to access the agenda, view the current speakers, and watch the highlights video from last year.

 

piller-line

BTOES.com

The issues in this article are just one of topic areas that are going to be discussed at the Business Transformation & Operational Excellence World Summit & Industry

BTOES is the industry’s biggest and best, senior-level, cross-industry gathering of Business Transformation & Operational Excellence industry leaders and senior executives.

It also hosts the Business Transformation & Operational Excellence Awardswhich showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs.

The summits hosts a number of private forums for C-Level & Global corporate-level leaders as well as business unit heads.

With over 150 speakers, over 100 sessions, 12 Keynotes, 9 Track Themes, 5 parallel tracks, 60+ track sessions, 50 roundtable discussions, 20 Interactive Workshops, 6 Thought Leader Panels, 5 Leaders Boardrooms, 5 co-located events, the Industry Awards Program, Site Visits, 20+ hours of social networking including 2 gala cocktail parties, dinners, numerous group activities, this is the ultimate event to benchmark, network and drive Operational Excellence to the next level.

 

Quick Links

Speakers

Agenda

BTOES Awards

 

There is a strong focus on Cultural Transformation, Customer Delight, Sustaining an Operational Excellence program, Need for end-to-end Business Transformation, Keeping up with new technologies/impact of digitalization and Leadership Buy-in & Understanding. We dedicated two tracks to advanced technologies, such as AI, Machine Learning, RPA, Predictive Analytics, Blockchain, Cloud infrastructure etc.

The agenda is designed to encourage active meaningful conversations though all day enhanced networking and interaction opportunities, including

  • All-day Refreshment & Themed Breaks

  • 1¼ Hour Hot Breakfast Networking Sessions

  • 1½ Hour Hot Plated Networking Lunches with Topic & Industry Sector focussed tables

  • 1½ Hour Roundtable Sessions by Topic & Industry Sector.

  • Keynote & Themes Panel Sessions

  • Hosted Welcome Receptions from 5.30pm

  • Expanded more lavish Awards Program

  • Newly launched Night Summit for attendees to meet after dinner

For more information or to discuss the summit in more detail please schedule a call below,

Click here to schedule a call. 


Proqis Digital Virtual Conference Series

View our schedule of industry leading free to attend virtual conferences. Each a premier gathering of industry thought leaders and experts sharing key solutions to current challenges.

Download the most comprehensive OpEx Resport in the Industry

The Largest Leadership-Level Business Transformation & Operational Excellence Event

The Business Transformation & Operational Excellence Industry Awards Video Presentation

Proqis Events Schedule

Proqis Digital

The Business Transformation & Operational Excellence Industry Awards

Welcome to BTOES Insights, the content portal for Business Transformation & Operational Excellence opinions, reports & news.

------------------------------ 

Submit an Article

Become a Regular Contributor

Proqis Digital Virtual Conference Series

View our schedule of industry leading free to attend virtual conferences. Each a premier gathering of industry thought leaders and experts sharing key solutions to current challenges.

24097-Proqis-Media-Pack-Banner-300x300
ACCESS 50 VIDEO PRESENTATIONS
Access all 75 Award Finalist Entires
pdf
BTOES AWARD - NO DATE
BTOES UNIVERSAL GRAPHIC - NO DATE
Subscribe to Business Transformation & Operational Excellence Insights Now
btoes19.png
png
Enterprise_architecture
png
financial_services
png
oil_&_gas
png
cultural_transformation
png
8-30
png
15-12
png

Featured Content

  • Best Achievement of Operational Excellence in Technology & Communications: IBM
  • Best Achievement of Operational Excellence in Oil & Gas, Power & Utilities: Black & Veatch
  • Best Achievement in Cultural Transformation to deliver a high performing Operational Excellence culture: NextEra Energy
   
Operational Excellence Frameworks and Learning Resources, Customer Experience, Digital Transformation and more introductions
  • Intelligent BPM Systems: Impact & Opportunity
  • Surviving_the_IT_Talent_deficit.png
  • Six Sigma's Best Kept Secret: Motorola & The Malcolm Baldrige Awards
  • The Value-Switch for Digitalization Initiatives: Business Process Management
  • Process of Process Management: Strategy Execution in a Digital World

Popular Tags

Operational Excellence Business Transformation Business Improvement Process Management Continuous Improvement Business Excellence process excellence Process Optimization Process Improvement Leadership Enterprise Excellence Lean Change Management Premium Organizational Excellence Lean Enterprise Lean Six Sigma Execution Excellence Award Finalist Case Study Capability Excellence New Technologies Changing & Improving Company Culture Digital Transformation end-to-end Business Transformation Agile Culture Transformation Execution & Sustaining OpEx Projects Lack of/Need for Resources Leadership Understanding & Buy-In Adapting to Business Trends Changing Customer Demands Failure to Innovate Integrating CI Methodologies Lack of/Need for Skilled Workers Lack of/Need for Support from Employees Maintaining key Priorities Relationships Between Departments BTOES18 Technology Healthcare and Medical Devices Culture Customer Experience Process Automation Exclusive BTOES Video Presentations Innovation BTOES HEALTH Speaker Presentation Strategy Execution Healthcare Industry Report Customer Experience Excellence Manufacturing Digital Lean Manufacturing AI BPM Artificial Intelligence Automation Robotic Process Automation Business Challenges value creation Agility Insurance Robotic Process Automation (RPA) Systems Engineering digital operations Process Design innovation execution Transformation data management Awards Data Analytics Sustainability Data thought leaders BTOES Presentation Slides Machine Learning Finance Banking and Capital Markets IT RPAs Professional Services Enterprise Excellence culture Sales iBPM Business Process Cultural Transformation Education Electricity Health Insurance HealthcareTechnologies White Paper investment banking BTOES19 Blockchain Cloud Consumer Products & Retail Operational Excellence Model Patient Experience Project Management Python AI Solution Algorithm Automotive and Transportation Banking Digital Bank Digital Global Enterprise Model (D-GEM) Lean Culture Primary Measure of succes business expansion revenue growth Business Intelligence CAIR (Client Advocacy Insights Robot) Government HR Innovation in Healthcare User Interface Accounts Receivable (AR) Cloud Technology Days Sales Outstanding (DSO) Digital Technologies Health Maintenance Organizations Information Systems Interview Learning organization Logistics Services Medicare Operational Excellence Example Optimise Business Processes business process automation transformation journey Adobe Sign Agile Transformation BPaaS Big Data Technology Business Benefits Business Environment CORE CX Capability Cognitive learning Corporate Culture Data Entry Delivery solution Digital Network Digital Network Assistant (DNA) Digitization Drinks E-Signatures Global Technology Government Programs Healthy Culture Implementation Internet Media NPS Natural Language Processing Net Promoter Score Organizational Learning Program Management Portal (PgMP) Relationship Management Risk Management Servant Leadership Six Sigma Strategic Priorities TechXLive Transportation AEGIS Database Automated Money Movement Biopharmaceutical Blue Room Effect BlueFIT Capital Market Case Study Digital Experience Digital Workforce Digitalization ERP Transformation Effective Change Leaders Enterprice Excellence Culture Filmed Entertainment Industry Finance Global Operations (FGO) Financial Services Software Frameworks Hoshin Planning Hospitality Human Capital Kaizen Event Natural Gas Infrastructure Operational Excellence (OpEx) Organizational Change People Engagement Program (PEP!) Pharmaceutical Pharmaceuticals & Life Sciences Project manager ST-Elevation Myocardial Infarction (STEMI) Strategic Business Transformation Supply Chain Management Sustainable Growth Team Leader Development Program (TLDP) Transformation Initiatives Wealth Protection Products Web Logic Portal Workplace Analytics eForms eSignatures BEAM BFARM BTOES17 Big Data Processing Business Analytics Business Growth Business Process Outsourcing (BPO) Centralized Performance Monitoring System Child Care Program Client Feedback Strategy Communication Creative Passion Creativity Denial Management Digital Technology Educational Psychologist Employee Empowerment Global Enterprise Model© (GEM) Hospitality & Construction Human Centered Design Integrated Decision Approach Integrated Decision Making Kaizen Natural Language Processing (NLP) Offering Managers Oil and Gas Optical Character Recognition (OCR) Organizational Goal Pharmaceuticals and Life Sciences Photographing Positive Workplace Environment Price and Routing Tracking (PART) Product Identifier Descriptions (PIDs) Quote to Cash (Q2C) SAP Sales Quota Telecommunications Text Mining Visually Displayed eHealth master text analytics virtual resource management

Proqis Digital Virtual Conference Series

View our schedule of industry leading free to attend virtual conferences. Each a premier gathering of industry thought leaders and experts sharing key solutions to current challenges.

Watch On-Demand Recordings For Free

Watch On-Demand Recording - Access all sessions from progressive thought leaders free of charge from our industry leading virtual conferences.

Proqis Digital Virtual Conference Series

View our schedule of industry leading free to attend virtual conferences. Each a premier gathering of industry thought leaders and experts sharing key solutions to current challenges.

Watch On-Demand Recordings For Free

Watch On-Demand Recording - Access all sessions from progressive thought leaders free of charge from our industry leading virtual conferences.

Proqis Digital Virtual Conference Series

View our schedule of industry leading free to attend virtual conferences. Each a premier gathering of industry thought leaders and experts sharing key solutions to current challenges.

Watch On-Demand Recordings For Free

Watch On-Demand Recording - Access all sessions from progressive thought leaders free of charge from our industry leading virtual conferences.

Proqis Digital Virtual Conference Series

View our schedule of industry leading free to attend virtual conferences. Each a premier gathering of industry thought leaders and experts sharing key solutions to current challenges.

Watch On-Demand Recordings For Free

Watch On-Demand Recording - Access all sessions from progressive thought leaders free of charge from our industry leading virtual conferences.

Proqis Digital Virtual Conference Series

View our schedule of industry leading free to attend virtual conferences. Each a premier gathering of industry thought leaders and experts sharing key solutions to current challenges.

Watch On-Demand Recordings For Free

Watch On-Demand Recording - Access all sessions from progressive thought leaders free of charge from our industry leading virtual conferences.

Proqis Digital Virtual Conference Series

View our schedule of industry leading free to attend virtual conferences. Each a premier gathering of industry thought leaders and experts sharing key solutions to current challenges.

Watch On-Demand Recordings For Free

Watch On-Demand Recording - Access all sessions from progressive thought leaders free of charge from our industry leading virtual conferences.

Proqis Digital Virtual Conference Series

View our schedule of industry leading free to attend virtual conferences. Each a premier gathering of industry thought leaders and experts sharing key solutions to current challenges.

Watch On-Demand Recordings For Free

Watch On-Demand Recording - Access all sessions from progressive thought leaders free of charge from our industry leading virtual conferences.

Proqis Digital Virtual Conference Series

View our schedule of industry leading free to attend virtual conferences. Each a premier gathering of industry thought leaders and experts sharing key solutions to current challenges.

Watch On-Demand Recordings For Free

Watch On-Demand Recording - Access all sessions from progressive thought leaders free of charge from our industry leading virtual conferences.

Proqis Digital Virtual Conference Series

View our schedule of industry leading free to attend virtual conferences. Each a premier gathering of industry thought leaders and experts sharing key solutions to current challenges.

Watch On-Demand Recordings For Free

Watch On-Demand Recording - Access all sessions from progressive thought leaders free of charge from our industry leading virtual conferences.

Proqis Digital Virtual Conference Series

View our schedule of industry leading free to attend virtual conferences. Each a premier gathering of industry thought leaders and experts sharing key solutions to current challenges.

Watch On-Demand Recordings For Free

Watch On-Demand Recording - Access all sessions from progressive thought leaders free of charge from our industry leading virtual conferences.