Read this article about Blue NTT DATA Services, one of our finalists, in the category Best Achievement of Operational Excellence to deliver an outstanding Value Creation or Innovation Execution Project, selected by the independent judging panel, for the 2019 Business Transformation & Operational Excellence Industry Awards program. Click here to read articles on other finalists.
NTT DATA Virtual Resource Monitoring System
Monitor and Track the Efficiency of Your Man-Machine Workforce
Organizations continue to look for efficient ways to manage and maximize the productivity of their teams, which now have a significant mix of automated tools/bots and human associates; using one tool to monitor and manage your human workforce, along with several other tools for robotic and virtual agents, can be a daunting task for your leaders as they integrate and draw actionable insights from the resulting data. If your company fails to administer the entire automation cycle and measure the efficiency of each bot in real time, it could hinder the optimum utilization of your bots, in addition to making it difficult to sustain long-term strategic growth.
NTT DATA Virtual Resource Management System
The NTT DATA Virtual Resource Management System tracks your human workforce, as well as all the automation initiatives deployed in your organization — regardless of the bots’ robotic process automation (RPA) platform — through a single application. This system acts as a convergence point to analyze the efficiency of your workforce, freeing valuable personnel from constant manual oversight and the painstaking process of using multiple bot-specific tools to gather useful and actionable insights.
Monitoring the collaborative workforce creates real value for your business
The NTT DATA Virtual Resource Monitoring System, a universal control desk for continuous monitoring and real-time management of your integrated workforce, delivers the actionable insights and key metrics you need to drive critical decision-making. This unified, role-based view of productivity and workload includes real-time event discovery and notifications, connectivity updates, log management and other vital information. The Virtual Resource Monitoring System also includes business outcomes intelligence and forecasting capabilities.
The Virtual Resource Management System can help you:
1 Patenting of the NTT DATA Virtual Resource Monitoring System is currently in progress
For more information, please visit www.nttdataservices/bpo
The Business Transformation & Operational Excellence Awards have been established to showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs. Click here to view the Press Release.
The winners for all categories and for The Platinum Awards will be announced at The Business Transformation & Operational Excellence Summit & Industry Awards on Wednesday March 20th, 2019, from 6.30pm, in the Venetian Ballroom at the Loews Portofino Bay Hotel at Universal Orlando Resort®.
The Business Transformation & Operational Excellence Awards are open to all organizations, both private and public sector, across the globe, which have implemented Operational Excellence programs to deliver outstanding business results.
The 2019 Awards will be held in conjunction with the Business Transformation & Operational Excellence World Summit on March 20, 2019 in the Venetian Ballroom at the Loews Portofino Bay Hotel at Universal Orlando™
BTOES is the industry’s biggest and best, senior-level, cross-industry gathering of Business Transformation & Operational Excellence industry leaders and senior executives.
It also hosts the Business Transformation & Operational Excellence Awards, which showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs.
The summits hosts a number of private forums for C-Level & Global corporate-level leaders as well as business unit heads.
With over 150 speakers, over 100 sessions, 12 Keynotes, 9 Track Themes, 5 parallel tracks, 60+ track sessions, 50 roundtable discussions, 20 Interactive Workshops, 6 Thought Leader Panels, 5 Leaders Boardrooms, 5 co-located events, the Industry Awards Program, Site Visits, 20+ hours of social networking including 2 gala cocktail parties, dinners, numerous group activities, this is the ultimate event to benchmark, network and drive Operational Excellence to the next level.
Quick Links
There is a strong focus on Cultural Transformation, Customer Delight, Sustaining an Operational Excellence program, Need for end-to-end Business Transformation, Keeping up with new technologies/impact of digitalization and Leadership Buy-in & Understanding. We dedicated two tracks to advanced technologies, such as AI, Machine Learning, RPA, Predictive Analytics, Blockchain, Cloud infrastructure etc.
The agenda is designed to encourage active meaningful conversations though all day enhanced networking and interaction opportunities, including
All-day Refreshment & Themed Breaks
1¼ Hour Hot Breakfast Networking Sessions
1½ Hour Hot Plated Networking Lunches with Topic & Industry Sector focussed tables
1½ Hour Roundtable Sessions by Topic & Industry Sector.
Keynote & Themes Panel Sessions
Hosted Welcome Receptions from 5.30pm
Expanded more lavish Awards Program
Newly launched Night Summit for attendees to meet after dinner
For more information or to discuss the summit in more detail please schedule a call below,
Click here to schedule a call.