BTOES Insights Official
By
August 11, 2017

EXCLUSIVE VIDEO:  Training your Employees in Operational Excellence & Performance Improvement, Hospital Sisters Health System

 

 WATCH NOW: Training your Employees in Operational Excellence & Performance Improvement, Hospital Sisters Health System

 

Training your Employees in OpEx & Performance Improvement

About the Presentation

Presented by Christopher Govero, Executive Director of Performance Improvement & Outpatient Services, Hospital Sisters Health System
 
 
Christopher Govero has over 15 years of Lean/Six Sigma process improvement experience in a wide range of industries, including Healthcare, Manufacturing Government, Department of Defense, Education and other service industries.  He has also spent time consulting both domestically and abroad.

Key learning takeaways from  this session include:

  • What should your training program look like?
  • Involving leadership and front line staff on business improvement and the importance of metrics
  • Engaging your employees: remove the fear factor and create a culture of transparency 
  • Understanding your employees purpose and processes to show to the executive leadership team on their impact

 

 WATCH NOW: Training your Employees in Operational Excellence & Performance Improvement, Hospital Sisters Health System

About the Speaker

Chris holds a Bachelor of Science degree from Missouri Southern State University and a Master of Business Administration from Webster University, St. Louis, Missouri.  In addition, he also holds an ASQ Lean Six Sigma Black Belt certification.

Chris currently works as the Executive Director of Performance Improvement and Outpatient Services at HSHS St. Elizabeth’s in Belleville, IL. His key responsibilities include leading hospital wide Lean Six Sigma efforts as well as operations in Outpatient and Revenue Cycle departments.

WATCH NOW: More Videos from BTOES17

 


The Largest Leadership-Level Business Transformation & Operational Excellence Event

The Business Transformation & Operational Excellence Industry Awards

Download the most comprehensive OpEx Resport in the Industry

Welcome to BTOES Insights, the content portal for Business Transformation & Operational Excellence opinions, reports & news.

 

Submit an Article

Become a Regular Contributor

AWARD 2019.png
Business Transformation & Operational Excellence World Summit 2018
The Global State of Operational Excellence: 2017 Industry Report
Subscribe to Business Transformation & Operational Excellence Insights Now
btoes19.png
png
techxbanner
png
btoeshelath square banner
png
2-16
png
3-6
png

Featured Content

  • Best Achievement of Operational Excellence in Technology & Communications: IBM
  • Best Achievement of Operational Excellence in Oil & Gas, Power & Utilities: Black & Veatch
  • Best Achievement in Cultural Transformation to deliver a high performing Operational Excellence culture: NextEra Energy
    
Operational Excellence Frameworks and Learning Resources, Customer Experience, Digital Transformation and more introductions
  • Intelligent BPM Systems: Impact & Opportunity
  • Surviving_the_IT_Talent_deficit.png
  • Six Sigma's Best Kept Secret: Motorola & The Malcolm Baldrige Awards
  • The Value-Switch for Digitalization Initiatives: Business Process Management
  • Process of Process Management: Strategy Execution in a Digital World