Articles on Technology

2019 AWARD FINALIST SPOTLIGHT: VMware - Finalist in the Operational Excellence Project under 90 Days Category

  Read this article about VMware, one of our finalists, in the category Best Operational E...



2019 AWARD FINALIST SPOTLIGHT: VMware - Finalist in the Technology Enabled Process Automation Project Category

  Read this article about VMware, one of our finalists, in the category Best Achievement i...



2019 AWARD FINALIST SPOTLIGHT: Labor Finders - Finalist in the Technology Enabled Process Automation Category

  Read this article about Labor Finders, one of our finalists, in the category Best Achiev...



2019 AWARD FINALIST SPOTLIGHT: MetLife - Finalist in the Technology Enabled Process Automation Category

  Read this article about MetLife, one of our finalists, in the category Best Achievement ...



2019 AWARD FINALIST SPOTLIGHT: VMware - Finalist in the Technology Enabled Process Automation Project Category (Clone)

  Read this article about VMware, one of our finalists, in the category Best Achievement i...



2019 AWARD FINALIST SPOTLIGHT: Mastercard - Finalist in the Technology Enabled Process Automation Category

  Read this article about Mastercard, one of our finalists, in the category Best Achieveme...



2019 AWARD FINALIST SPOTLIGHT: IBM - Finalist in the Technology Enabled Process Automation Category

  Read this article about IBM, one of our finalists, in the category Best Achievement in T...



2019 AWARD FINALIST SPOTLIGHT: Caesars Entertainment - Finalist in the Technology Enabled Process Automation Category

  Read this article about Caesars Entertainment, one of our finalists, in the category Bes...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Technology Enabled Process Automation Category

  Read this article about Cognizant Technology Solutions, one of our finalists, in the cat...



2019 AWARD FINALIST SPOTLIGHT: Refinitiv - Finalist in the Operational Excellence to deliver Digital Transformation Category

  Read this article about Refinitiv, one of our finalists, in the category Best Achievemen...



2019 AWARD FINALIST SPOTLIGHT: CompuCom - Finalist in the Operational Excellence to deliver Business Transformation Category

  Read this article about CompuCom, one of our finalists, in the category Best Achievement...



BTOES ARTICLE: What makes Google, GOOGLE?

My last day at Google!



BTOES AWARDS CASE STUDY: Operational Excellence Award Winner Wipro

Wipro delivers IT Services, Business and Technology Consulting, IT Outsourcing and System ...



BTOES CASE STUDY: Operational Excellence Award Winner Delphi Powertrain

Delphi offers unique systems level knowledge and analysis resources for manufacturers of m...



BTOES ARTICLE: What makes Google, GOOGLE?

My last day at Google!



BTOES AWARDS CASE STUDY: Operational Excellence Award Winner Wipro

Wipro delivers IT Services, Business and Technology Consulting, IT Outsourcing and System ...



EXCLUSIVE VIDEO:  Creating A Business Transformation Team to Rapidly Respond to Market Changes -

  WATCH NOW: Creating A Business Transformation Team to Rapidly Respond to Market Changes ...



Process Automation & Misconceptions About How Employees Really Become Indispensable

Is Process Automation going to take your job? One of the best lines in any movie ever (whi...



Digital Transformation: The High Cost of Change in Technology Projects

What kind of approach do you take to a technology project? I have an older brother who, li...



The Customer Experience Strategy: What Is It Really?

What exactly is a 'Customer Experience Strategy'? I hate to complain. Really, I do.



Process Improvement in Healthcare: It Adds Up

  What is the real cost of implementing Process Improvement in Healthcare? With so much di...



Operationally Excellent Project Outcomes: When ‘Good Enough’ is Not Good Enough

Is Your Latest Project only 'Good Enough'? I don’t understand,” a friend of mine lamented ...



EXCLUSIVE VIDEO:  Creating A Business Transformation Team to Rapidly Respond to Market Changes

  WATCH NOW: Creating A Business Transformation Team to Rapidly Respond to Market Changes ...



EXCLUSIVE VIDEO: Driving Change from Crisis Through Transformation, ComputerShare

  WATCH NOW: Driving Change from Crisis Through Transformation  



EXCLUSIVE VIDEO: Designing and Preparing for the Business Future with People, Process & Technology, Vanguard

  WATCH NOW: Designing and Preparing for the Business Future with People, Process & Techno...



EXCLUSIVE VIDEO:  Applying Operational Excellence Methodologies in Identifying Meaningful Data that Yields Results, Christiana Care Health System

  WATCH NOW: Applying Operational Excellence Methodologies in Identifying Meaningful Data ...



A Change Management Challenge: Technology is Fast, and Change is Slow

What is Change Management? Change Management... Why is it so darn hard? A very real challe...



EXCLUSIVE VIDEO: Integrating Lean and Agile to Transform New Product Development

  WATCH NOW: Integrating Lean and Agile to Transform New Product Development Alex Jones is...



Digital Transformation: How Big Data Medical Apps are Ramping up Healthcare in Developing Countries



7 Reasons Why You Don’t Need a Continuous Improvement Program

It always astounds me when I walk into a large business, even many with a billion dollars ...



Operational Excellence 2.0: invented in Silicon Valley?

I spent 15 years building Nimbus, a process mapping company, to a reasonable size in the U...



CASE STUDY: Operational Excellence Award Winner Infosys

Infosys, a global leader in technology services & consulting, helps clients in more than 5...



CASE STUDY: Operational Excellence Award Winner Wipro

Wipro delivers IT Services, Business and Technology Consulting, IT Outsourcing and System ...



CASE STUDY: Operational Excellence Award Winner Delphi Powertrain

Delphi offers unique systems level knowledge and analysis resources for manufacturers of m...



ARTICLE: Digital businesses don't work without the internet. So what is your outage plan?

It seems obvious, but digital businesses require the internet. Therefore, they are more at...



THOUGHT LEADER: Alex Jones, Intel

Alex, Lean Transformation Leader at Intel, is just one of the many esteemed Operational Ex...



ARTICLE: What Will Process Excellence Look Like In 2025?

“We wanted flying cars and got 140 character tweets” When people predict the future they a...



THOUGHT LEADER: Joseph Spadaford, Chief Operations Strategy Officer, Computershare



THOUGHT LEADER: Kevin Goldsmith, CTO, Avvo



ARTICLE: Continuous Improvement - High-Tech or High-Touch?

We love our gadgets. Some people travel with several—if not a dozen or more—high-tech devi...



ARTICLE: Digital Transformation - You're Probably Doing it Wrong

Digital transformation is unquestionably a blisteringly hot topic across enterprises today...



ARTICLE: What makes Google, GOOGLE?

My last day at Google!



Agile Leadership: Do You Embrace a Fixed or Growth Mindset?

In my opinion, one of the best business books of all time is Dr. Seuss’s “Green Eggs and H...



ARTICLE: The Spotify model: how to create, dissolve, and remix teams to be more dynamic and more innovative

 



ARTICLE: Fear the Smart Parking Meter

So is this “digital revolution” even a thing? Or is it just another cynical concept promot...



ARTICLE: Creating an efficient workforce in the digital world

My first role on arrival in London in 2003 was as a conference producer; what a great time...



LONG ARTICLE: Are Your Managers Company Doctors or Coroners?

Are your managers operating as company doctors or coroners?  A bizarre question, maybe, bu...



ARTICLE: Why Does Change Fail the Majority of the Time?

As CEO and President of Atrion, a leading IT services firm, Tim Hebert is committed to exp...



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Featured Content

  • Best Achievement of Operational Excellence in Technology & Communications: IBM
  • Best Achievement of Operational Excellence in Oil & Gas, Power & Utilities: Black & Veatch
  • Best Achievement in Cultural Transformation to deliver a high performing Operational Excellence culture: NextEra Energy
   
Operational Excellence Frameworks and Learning Resources, Customer Experience, Digital Transformation and more introductions
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  • Six Sigma's Best Kept Secret: Motorola & The Malcolm Baldrige Awards
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  • Process of Process Management: Strategy Execution in a Digital World

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