Articles on Process Improvement

How to implant an Operational Excellence Culture and not die trying

Marta Ventosa has written an article on her interpretation of the Global State of Operatio...



BTOES EXCLUSIVE SLIDE DECK: Innovation at Different Levels of Maturity

Courtesy of Bombardier Inc., 'Innovation at Different Levels of Maturity' offers the follo...



Culture Transformation - Don’t hire People who fit your organisation

Philip Holt has written an article on his interpretation of the Global State of Operationa...



Operational Excellence- Time to eat our own dog food

Bart Reijs has written an article on his interpretation of the Global State of Operational...



Operational Excellence is Cultural Transformation- (or the other way around?)

Edgard Graterol has written an article on his interpretation of the Global State of Operat...



Culture - the result of shared values

Steven Hodlin has written an article on his interpretation of the Global State of Operatio...



BTOES EXCLUSIVE SLIDE DECK: Digital Strategy Deployment using Business Capabilities

Courtesy of Trisotech, 'Digital Strategy Deployment using Business Capabilities' offers th...



Culture- A competitive differentiator in the digital age

Dushyanth Sekhar has written an article on his interpretation of the Global State of Opera...



Key OpEx Drivers and How to leverage them

Kaushal Mehta has written an article on his interpretation of the Global State of Operatio...



Our industry is full of buzzword bingo and acronyms

Stefan Schmidt has written an article on his interpretation of the Global State of Operati...



Sustainability of Operational Excellence in the Age of Disruption and Change

Rebecca H Mott has written an article on her interpretation of the Global State of Operati...



Black belts, step aside

Canice Pinto has written an article on his interpretation of the Global State of Operation...



Culture, culture, culture - Do we need to change and improve it or help it evolve?

Steve Waszak has written an article on his interpretation of the Global State of Operation...



So, how do we grow OE in light of change drivers?

Pranay Butala has written an article on his interpretation of the Global State of Operatio...



Operations Excellence means change excellence

Dr. Joachim Wolbersen has written an article on his interpretation of the Global State of ...



The Good, The Bad and The Ugly of Sustaining an Operational Excellence Program

Damian Bivona has written an article on his interpretation of the Global State of Operatio...



Primary Measures of Success of OPEX Program

Al Mustacciuolo has written an article on his interpretation of the Global State of Operat...



Operational Excellence is not a “buzz word”

Heather Eusebio has written an article on her interpretation of the Global State of Operat...



BTOES EXCLUSIVE SLIDE DECK: Meaningful Purpose: Develop Organizational Momentum that Fosters Continuous Improvement

Courtesy of McKinsey & Company, 'Meaningful Purpose: Develop Organizational Momentum that ...



Operations Excellence – a new world if you can take it….

Alex Lima has written an article on his interpretation of the Global State of Operational ...



Don’t Work on Culture!

Alan Ichikawa has written an article on his interpretation of the Global State of Operatio...



Comprehensive Approach for Sustained Operational Excellence

Dawit Berhane has written an article on his interpretation of the Global State of Operatio...



It’s Time for SMBs to implement Operational Excellence themselves

Mark Rehn has written an article on his interpretation of the Global State of Operational ...



The Awakening

Johan Southey has written an article on his interpretation of the Global State of Operatio...



BTOES EXCLUSIVE SLIDE DECK: Current Disruptive Approach: Zero Base Thinking - How can they be leveraged across and implement within different business and industries?

Courtesy of Verizon, 'Current Disruptive Approach: Zero Base Thinking - How can they be le...



Our experience in deploying and sustaining an OE system @ BNP Paribas

Youcef Bensafi has written an article on his interpretation of the Global State of Operati...



Cultural Transformation & Leadership Buy-In and Understanding



The Incredible Power of Simplicity



Challenges and opportunities at customer experience programs



“Who is the most important enabler of transformation in your organization?”



BTOES EXCLUSIVE SLIDE DECK: Current Disruptive Approach: Zero Base Thinking - How can they be leveraged across and implement within different business and industries?

Courtesy of Verizon, 'Current Disruptive Approach: Zero Base Thinking - How can they be le...



The Mainstay of Operational Excellence for Cultural Transformation



The Wheel of Sustainability – A Model to Help Improvement Efforts Live on



Linking Operational Excellence, Business Transformation & Cultural Change into a Sustainable Business Model



Business Transformation in the P&C insurance industry

Parag Gupta has written an article on his interpretation of the Global State of Operationa...



Addressing OE Challenges with Culture & Sustainment



Diligent and cautious approach needed for Digitalization

Srikanth Achyutuni has written an article on his interpretation of the Global State of Ope...



BTOES EXCLUSIVE SLIDE DECK: The Bose Lean Journey

Courtesy of Bose Corporation, 'The Bose Lean Journey' offers a demonstration of the Lean E...



BTOES EXCLUSIVE SLIDE DECK: Achieving Performance Excellence Through a Holistic Systems Perspective

Courtesy of Baldrige Foundation, 'Achieving Performance Excellence Through a Holistic Syst...



BTOES EXCLUSIVE SLIDE DECK: Predictive People Analytics: A Game-Changer for Improving Organizational Performance?

Courtesy of Ensentious, 'Predictive People Analytics: A Game-Changer for Improving Organiz...



BTOES EXCLUSIVE SLIDE DECK: Delivering Results in Capital and Resource Constrained Environments

Courtesy of Baptist Health South Florida, 'Delivering Results in Capital and Resource Cons...



BTOES EXCLUSIVE SLIDE DECK: Sustaining a Continuous Improvement Culture

Courtesy of General Motors, 'Sustaining a Continuous Improvement Culture' offers the follo...



BTOES EXCLUSIVE SLIDE DECK: Lean-Driven Innovation

Courtesy of Good Year, 'Lean-Driven Innovation' Jean-Claude Kihn and Norbert Majerus have ...



BTOES EXCLUSIVE SLIDE DECK: 5 Effective Strategies for Engaging Physicians

 



BTOES EXCLUSIVE SLIDE DECK: Change Management Journey in Corporate Technology US

Courtesy of McKean Defense, 'Change Management Journey in Corporate Technology US' Nuray G...



BTOES EXCLUSIVE SLIDE DECK: Best Practices for Merging Business Strategy and Business Transformation

Courtesy of McKean Defense, 'Best Practices for Merging Business Strategy and BusinessTran...



BTOES EXCLUSIVE SLIDE DECK: Cognitive, Artificial Intelligence-based Operational Excellence



BTOES EXCLUSIVE SLIDE DECK: The Journey to True North

 



BTOES EXCLUSIVE SLIDE DECK: Lean and Operational Excellence Progression: “A State of Readiness”



BTOES EXCLUSIVE SLIDE DECK: Tackling Challenges and Bottlenecks in the Organization

 



BTOES EXCLUSIVE SLIDE DECK: Our Journey Toward a High Reliability Organization with the Patient Experience an Importance Focus

 



BTOES EXCLUSIVE SLIDE DECK: A Simple Way to Avoid Flying Blind with your Transformations and Operations Using A.I.



BTOES EXCLUSIVE SLIDE DECK: Introduction to High Reliability Organizations

  What are High Reliability Organizations? Courtesy of Mount Sinai Health System, 'Introdu...



BTOES EXCLUSIVE SLIDE DECK: Shifting from a Lean Projects Focus to a Lean Management Focus

 



BTOES19 EXCLUSIVE Thought Leader Piece: Transformational Leadership: The Power of Human Connection

Courtesy of Autodesk, Minette Norman has written an article introducing her presentation: ...



BTOES19 EXCLUSIVE Thought Leader Piece: Three Key Stages for Cultivating a Companywide Culture of Innovation Excellence

  Courtesy of Cisco, Alex Goryachev has written an article discussing 'Three Key Stages fo...



BTOES EXCLUSIVE SLIDE DECK: Lessons from Mt. Stupid – Programs Don’t Fail, People Do



BTOES EXCLUSIVE SLIDE DECK: Do We Need a Lean Team?

 



BTOES EXCLUSIVE SLIDE DECK: Do We Need a Lean Team?

 



BTOES EXCLUSIVE SLIDE DECK: Kata Coaching & Humble Enquiry

  What are High Reliability Organizations? Courtesy of Universal Health Services, 'Kata Co...



BTOES EXCLUSIVE SLIDE DECK: Building a High Reliability Culture in Healthcare

  What are High Reliability Organizations? Courtesy of Joint Commission Center for Transfo...



BTOES EXCLUSIVE SLIDE DECK: Creating a More Reliable Patient Experience

 



BTOES EXCLUSIVE SLIDE DECK: So You Want to Start Doing Lean…?

    Courtesy of NCH Healthcare System, 'So You Want to Start Doing Lean…?' offers the foll...



BTOES EXCLUSIVE SLIDE DECK: 10 Top Tips for Implementing Lean Successfully

 



BTOES EXCLUSIVE SLIDE DECK: Transitioning to Lean

 



BTOES EXCLUSIVE SLIDE DECK: Spectrum Health Improvement Prioritization

    Courtesy of Spectrum Health ,'Spectrum Health Improvement Prioritization' offers the f...



BTOES EXCLUSIVE SLIDE DECK: LHA LEAN Six Sigma Roll Out with 40 Hospitals Across the State

    Courtesy of Louisana Hospital Association,'LHA LEAN Six Sigma Roll Out with 40 Hospita...



BTOES EXCLUSIVE SLIDE DECK: Training New Physicians in Lean Healthcare Improvement

 



BTOES EXCLUSIVE SLIDE DECK: Re-engineering Process Transformation for Healthcare

 



BTOES EXCLUSIVE THOUGHT LEADER PIECE & SLIDE DECK: Digital Transformation and Operational Excellence

Courtesy of BPM-D, 'Digital Transformation and Operational Excellence' Dr. Mathias Kirchme...



BTOES19 EXCLUSIVE Thought Leader Piece: Creating a Winning Culture by Leading with Fundamentals

  Courtesy of Greene Group Industries, Steve Waszak has written an article introducing his...



BTOES19 EXCLUSIVE Thought Leader Piece: Transformational Leadership: The Power of Human Connection

Courtesy of Autodesk, Minette Norman has written an article introducing her presentation: ...



BTOES19 EXCLUSIVE Thought Leader Piece: Strategy and Execution

Courtesy of International Paper, Brian McDonald has written an article introducing his pre...



BTOES EXCLUSIVE SLIDE DECK: Quick Wins: Selecting 1st Projects

 



BTOES19 EXCLUSIVE Thought Leader Piece: Three Key Stages for Cultivating a Companywide Culture of Innovation Excellence

  Courtesy of Cisco, Alex Goryachev has written an article discussing 'Three Key Stages fo...



BTOES EXCLUSIVE SLIDE DECK: Quick Wins: Selecting 1st Projects

 



BTOES EXCLUSIVE SLIDE DECK: Lean Deployment Strategy and success stories

 



BTOES EXCLUSIVE SLIDE DECK: Lean Business Transformation & Operational Excellence in Healthcare

 



BTOES EXCLUSIVE SLIDE DECK: Sustainable Performance Improvement: The Intermountain Operating Model

 



BTOES EXCLUSIVE SLIDE DECK: Delivering Patient Experience by Driving Intrinsic Motivation

 



BTOES EXCLUSIVE SLIDE DECK: Leading Culture Change through Lean Leadership & Continuous Improvement

 



BTOES EXCLUSIVE SLIDE DECK: How Can Healthcare Create High Reliability Organizations Using Continuous Improvement Methodologies?

  What are High Reliability Organizations? Courtesy of Mount Sinai Health System, 'How Can...



BTOES EXCLUSIVE THOUGHT LEADER PIECE+SLIDE DECK: What is the Role of Leadership in High Reliability Transformation?

Courtesy of Joint Commission Center for Transforming Healthcare, 'What is the Role of Lead...



BTOES EXCLUSIVE SLIDE DECK: Strategy Execution Best Practice

Courtesy of i-nexus, 'Strategy Execution Best Practice' offers the following exceptional t...



BTOES EXCLUSIVE SLIDE DECK: Proven Best Practices to Create Lasting Improvement in Your Organization

Courtesy of Cicero Group, 'Proven Best Practices to Create Lasting Improvement in Your Org...



BTOES EXCLUSIVE SLIDE DECK: Approaches to Advancing Along Maturity Model (for Different Levels of CI Maturity)

Courtesy of SAP, 'Approaches to Advancing Along Maturity Model (for Different Levels of CI...



BTOES EXCLUSIVE SLIDE DECK: Customer-Back Value Propositions

Courtesy of Illinois Tool Works, Inc., 'Customer-Back Value Propositions' offers the follo...



BTOES EXCLUSIVE SLIDE DECK: Removing the Barriers to Better Health through a High Tech, High Touch Approach

Courtesy of Humana Inc., 'Removing the Barriers to Better Health through a High Tech, High...



BTOES EXCLUSIVE SLIDE DECK: Leadership, Developing Lean Leaders, Leverage of Training & Projects to Enhance Business Value

Courtesy of Northrop Grumman Corporation, 'Leadership, Developing Lean Leaders, Leverage o...



BTOES EXCLUSIVE SLIDE DECK: Leading Through Transformative Times

Courtesy of Humana Inc., 'Leading Through Transformative Times' offers the following excep...



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Featured Content

  • Best Achievement of Operational Excellence in Technology & Communications: IBM
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  • Best Achievement in Cultural Transformation to deliver a high performing Operational Excellence culture: NextEra Energy
    
Operational Excellence Frameworks and Learning Resources, Customer Experience, Digital Transformation and more introductions
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