Articles on Process Automation

The Customer Experience Strategy: What Is It Really?

What exactly is a 'Customer Experience Strategy'? I hate to complain. Really, I do.



RPA & Artificial Intelligence: Are Intelligent Robots taking over Control of our Offices?

Intelligent robots and processes are starting to take over our offices, replacing more and...



Enabling Digital Business Transformation: Gain the Ability for Cloud Agility - Assessing Enterprise Capacity for a Multi-Cloud Strategy

This content, and the report (available here) has been provided courtesy of BPI Network. F...



EXCLUSIVE VIDEO:  Architect Your Business for NextGen Customer Experiences

     WATCH NOW: Architect Your Business for NextGen Customer Experiences   



EXCLUSIVE VIDEO:  Process and Project come together at Global CRO for Clinical Trial Project Management

   WATCH: Process and Project come together at Global CRO for Clinical Trial Project Manag...



EXCLUSIVE VIDEO: The adoption of Visual Management (VM) as a key success factor for the Agility and Performance of Global Organizations

    WATCH NOW: The Adoption of Visual Management (VM) as a key success factor for the Agil...



EXCLUSIVE VIDEO: Demystifying Jidoka: Transforming machines to become autonomous, to operate without human intervention, Leggett & Platt

  WATCH NOW: Demystifying Jidoka: Transforming machines to become autonomous, to operate w...



Process Management: Collaboration is Key for Business Transformation

Collaboration is Key for Business Transformation, now more than ever.   Global competition...



EXCLUSIVE VIDEO: Designing and Preparing for the Business Future with People, Process & Technology, Vanguard

  WATCH NOW: Designing and Preparing for the Business Future with People, Process & Techno...



EXCLUSIVE VIDEO: Gaining Process Automation Buy-in for Successful Implementation, Rockford Health System

    WATCH NOW: Gaining Process Automation Buy-in for Successful Implementation, Rockford H...



EXCLUSIVE VIDEO: Linking Your Core Business Processes with Process Architecture and Strategy - University of Dayton

  WATCH NOW: Linking your Business' Core Processes and Process Architecture with Strategy ...



Enterprise Process Modeling: Tackling Digital Transformations

Businesses and organizations everywhere struggle with the pace, volume, and complexity of ...



Robotic Process Automation – Pragmatic Solution or Dangerous Illusion?



Application Retirement: The Fastest $100,000 Cost Take Out in the History of IT

Already, some of the IT leaders I talk with are thinking about how to stretch their 2017 b...



3 Ways BPM Must Change to Reflect the Digital World

This content was originally posted on Signavio.com.



What Lies Beneath: Empowering Customer Experience with Your Portal and Apps



Successful Innovation through Business Process Management

 



ARTICLE: Silicon-Based Life Forms & Customer Service: My Interview With a Robot

A serial entrepreneur, Ian Gotts is CEO and founder of Q9 Elements. Elements is a freemium...



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