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Articles on Operational Excellence

Delane Consulting & Talent Management's 2020 AWARD FINALIST CASE STUDY : Business Achievement of Operational Excellence in Business Products & Services.

Read this article about Delane Consulting & Talent Management, Finalist in the Busines...



BTOES - SPEAKER SPOTLIGHT: Establishing a Center of Excellence (CoE) for your RPA Initiative.

Courtesy of Finastra, Wendy Sherrock a synopsis of his speaking session discussing on Digi...



HP's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Operational Excellence to deliver an outstanding Value Creation or Innovation Execution project.

Read this article about HP, Best Achievement in Operational Excellence to deliver an outst...



IBM's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Operational Excellence to deliver Digital Transformation.

Read this article about IBM, Finalist in the Best Achievement in Operational Excellence to...



Bancolombia's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Technology Enabled Process Automation.

Read this article about Bancolombia, one of our finalists, in the category Best Achievemen...



LION's 2020 AWARD FINALIST SPOTLIGHT : Best Achievement of Operational Excellence in Manufacturing.

Read this article about LION , one of our finalists, in the category Best Achievement of O...



IBM's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Data Analytics enabling Operational Excellence

Read this article about IBM, Finalist in the Best Achievement in Data Analytics enabling O...



BOCC-Palm Beach County's 2020 AWARD FINALIST CASE STUDY : Best Achievement of Operational Excellence in Government.

Read this article about BOCC Palm Beach County, Finalist in the Best Achievement of Operat...



BMO Financial Group's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Operational Excellence to deliver Digital Transformation.

Read this article about BMO Financial Group, one of our finalists, in the category Best Ac...



Cognizant's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Data Analytics enabling Operational Excellence.

Read this article about Cognizant, Best Achievement in Data Analytics enabling Operational...



Lighthouse's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Operational Excellence to deliver an outstanding Value Creation or Innovation Execution project.

Read this article about Lighthouse, one of our finalists, in the category Best Achievement...



HP's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Operational Excellence to deliver Digital Transformation.

Read this article about HP, Best Achievement in Operational Excellence to deliver Digital ...



IBM's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Operational Excellence to deliver Digital Transformation.

Read this article about IBM, Finalist in the Best Achievement in Operational Excellence to...



Delane Consulting & Talent Management's 2020 AWARD FINALIST CASE STUDY : Business Achievement of Operational Excellence in Business Products & Services.

Read this article about Delane Consulting & Talent Management, Finalist in the Busines...



Cognizant's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Operational Excellence to deliver Business Transformation.

Read this article about Cognizant, Best Achievement in Operational Excellence to deliver B...



McDonald's Corporation's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Operational Excellence to deliver Digital Transformation.

Read this article about McDonald's Corporation, Finalist in the Best Achievement in Operat...



IBM's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Operational Excellence to deliver Digital Transformation.

Read this article about IBM, Finalist in the Best Achievement in Operational Excellence to...



Duke Energy's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Operational Excellence to deliver Digital Transformation

Read this article about Duke Energy, Best Achievement in Operational Excellence to deliver...



Colorado Department of Transportation's 2020 AWARD FINALIST CASE STUDY : Best Achievement of Operational Excellence in Government

Read this article about Colorado Department of Transportation, Best Achievement of Operati...



Digitate's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Operational Excellence to deliver Digital Transformation.

Read this article about Digitate, Best Achievement in Cultural Transformation & Sustai...



IBM's 2020 AWARD FINALIST CASE STUDY :  Business Achievement of Operational Excellence in Business Products & Services.

Read this article about IBM, Finalist in the Business Achievement of Operational Excellenc...



LION's 2020 AWARD FINALIST SPOTLIGHT : Best Achievement of Operational Excellence in Manufacturing.

Read this article about LION , one of our finalists, in the category Best Achievement of O...



Bancolombia's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Technology Enabled Process Automation.

Read this article about Bancolombia, one of our finalists, in the category Best Achievemen...



Digitate's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Operational Excellence to deliver Digital Transformation

Read this article about Digitate, Best Achievement in Cultural Transformation & Sustai...



HP's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Operational Excellence to deliver an outstanding Value Creation or Innovation Execution project

Read this article about HP, Best Achievement in Operational Excellence to deliver an outst...



Cognizant's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Operational Excellence to deliver an outstanding Value Creation or Innovation Execution project

Read this article about Cognizant, Best Achievement in Operational Excellence to deliver a...



McDonald's Corporation's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Operational Excellence to deliver Digital Transformation.

Read this article about McDonald's Corporation, Finalist in the Best Achievement in Operat...



Delane Consulting & Talent Management's 2020 AWARD FINALIST CASE STUDY : Business Achievement of Operational Excellence in Business Products & Services.

Read this article about Delane Consulting & Talent Management, Finalist in the Busines...



BOCC-Palm Beach County's 2020 AWARD FINALIST CASE STUDY : Best Achievement of Operational Excellence in Government.

Read this article about BOCC Palm Beach County, Finalist in the Best Achievement of Operat...



BTOES - SPEAKER SPOTLIGHT: Establishing a Center of Excellence (CoE) for your RPA Initiative

Courtesy of Finastra, Wendy Sherrock a synopsis of his speaking session discussing on Digi...



BMO Financial Group's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Operational Excellence to deliver Digital Transformation.

Read this article about BMO Financial Group, one of our finalists, in the category Best Ac...



Colorado Department of Transportation's 2020 AWARD FINALIST CASE STUDY : Best Achievement of Operational Excellence in Government

Read this article about Colorado Department of Transportation, Best Achievement of Operati...



HP's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Operational Excellence to deliver Digital Transformation

Read this article about HP, Best Achievement in Operational Excellence to deliver Digital ...



Duke Energy's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Operational Excellence to deliver Digital Transformation

Read this article about Duke Energy, Best Achievement in Operational Excellence to deliver...



Cognizant's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Operational Excellence to deliver an outstanding Customer Experience Excellence

Read this article about Cognizant, Best Achievement in Operational Excellence to deliver a...



Marriott International's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Operational Excellence to deliver an outstanding Customer Experience Excellence

Read this article about Marriott International, Best Achievement in Operational Excellence...



Cognizant's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Data Analytics enabling Operational Excellence

Read this article about Cognizant, Best Achievement in Data Analytics enabling Operational...



Bancolombia's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Technology Enabled Process Automation

Read this article about Bancolombia, one of our finalists, in the category Best Achievemen...



IBM's 2020 AWARD FINALIST CASE STUDY :  Business Achievement of Operational Excellence in Business Products & Services

Read this article about IBM, Finalist in the Business Achievement of Operational Excellenc...



IBM's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Operational Excellence to deliver Digital Transformation

Read this article about IBM, Finalist in the Best Achievement in Operational Excellence to...



IBM's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Operational Excellence to deliver Digital Transformation

Read this article about IBM, Finalist in the Best Achievement in Operational Excellence to...



IBM's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Data Analytics enabling Operational Excellence

Read this article about IBM, Finalist in the Best Achievement in Data Analytics enabling O...



LION's 2020 AWARD FINALIST CASE STUDY : Best Achievement of Operational Excellence in Manufacturing

Read this article about LION , one of our finalists, in the category Best Achievement of O...



Lighthouse's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Operational Excellence to deliver an outstanding Value Creation or Innovation Execution project

Read this article about Lighthouse, one of our finalists, in the category Best Achievement...



BMO Financial Group's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Operational Excellence to deliver Digital Transformation

Read this article about BMO Financial Group, one of our finalists, in the category Best Ac...



HP's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Operational Excellence to deliver Digital Transformation

Read this article about HP, one of our finalists, in the category Best Achievement in Oper...



Lincoln Financial Group's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Operational Excellence to deliver an Outstanding Customer Experience Excellence

Read this article about Lincoln Financial Group, one of our finalists, in the category Bes...



McDonald's Corporation's 2020 AWARD FINALIST CASE STUDY : Finalist in the Best Achievement in Operational Excellence to deliver Digital Transformation

Read this article about McDonald's Corporation, Finalist in the Best Achievement in Operat...



Enzen's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Operational Excellence to deliver Business Transformation

Read this article about Enzen, Best Achievement in Operational Excellence to deliver Busin...



IBM's 2020 AWARD FINALIST CASE STUDY : Best Achievement in Data Analytics enabling Operational Excellence

Read this article about IBM, Finalist in the Best Achievement in Data Analytics enabling O...



BTOES - SPEAKER SPOTLIGHT: Establishing a Center of Excellence (CoE) for your RPA Initiative?

Courtesy of Finastra, Wendy Sherrock a synopsis of his speaking session discussing on Digi...



2020 AWARD FINALIST SPOTLIGHT: -BOCC-Palm Beach County- Finalist in the Best Achievement of Operational Excellence in Government

Read this article about BOCC Palm Beach County, Finalist in the Best Achievement of Operat...



Operational Excellence- Time to eat our own dog food

Bart Reijs has written an article on his interpretation of the Global State of Operational...



BTOES - SPEAKER SPOTLIGHT: Great Big Agile: Leading Agile at Scale

Courtesy of AgileCXO, Jeff Dalton wrote a synopsis of his speaking session discussing 'Gre...



BTOES Strategy Execution and the case for Continuous Business Transformation - Attila Dobai, Head of Strategy and Innovation, Avis Budget Group

About the Presentation There are only two cases when strategy is not important, you have n...



Black belts, step aside

Canice Pinto has written an article on his interpretation of the Global State of Operation...



How to implant an Operational Excellence Culture and not die trying

Marta Ventosa has written an article on her interpretation of the Global State of Operatio...



BTOES - SPEAKER SPOTLIGHT: Supporting “DID” in Leadership: Diversity, Innovation, and Disruption



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver an outstanding Value Creation or Innovation Execution Project Category

Read this article about Cognizant Technology Solutions, one of our finalists, in the categ...



THOUGHT LEADER: Joseph Spadaford, Chief Operations Strategy Officer, Computershare



BTOES - 'Design Thinking Creates World Class Leaders'

WATCH NOW: 'Design Thinking Creates World Class Leaders' Presented by Kyle Koszuta & K...



Sustaining Operational Excellence: Why so hard?



Making Culture Stick

Jeff Hayes has written an article on his interpretation of the Global State of Operational...



Key Learnings from 26 Years at Disney's Magic Kingdom - Dan Cockerel Vice President (Retired & Inspired)

WATCH NOW: Utilizing Voice of the Customer with Operational Excellence to Deliver Superior...



BTOES - POSTER SPOTLIGHT: Vizient Inc. - Transforming the healthcare transactional supply chain into a strategic value driver

Read this article by Vizient Inc., on their Poster Presentation 'Transforming the healthca...



BTOES ARTICLE - Executive Summary - Research Report 2018/19



Making Culture Stick

Jeff Hayes has written an article on his interpretation of the Global State of Operational...



Key Learnings from 26 Years at Disney's Magic Kingdom - Dan Cockerel Vice President (Retired & Inspired)

WATCH NOW: Utilizing Voice of the Customer with Operational Excellence to Deliver Superior...



Improving the Reliability of Care and the Healthcare Culture

Twila Burdick has written an article on her interpretation of the Global State of Operatio...



Operational Excellence- from a Craft to a Profession

Paul Docherty has written an article on his interpretation of the Global State of Operatio...



Three execution design rules to succeed

Kasper Uhd Jepsen has written an article on his interpretation of the Global State of Oper...



Operations Excellence means change excellence

Dr. Joachim Wolbersen has written an article on his interpretation of the Global State of ...



2019 AWARD FINALIST SPOTLIGHT: Mastercard - Finalist in the Technology Enabled Process Automation Category

Read this article about Mastercard, one of our finalists, in the category Best Achievement...



Business Transformation in the P&C insurance industry

Parag Gupta has written an article on his interpretation of the Global State of Operationa...



So, how do we grow OE in light of change drivers?

Pranay Butala has written an article on his interpretation of the Global State of Operatio...



2019 AWARD FINALIST SPOTLIGHT: HP - Finalist in the Technology Enabled Process Automation Category

Read this article about HP, one of our finalists, in the category Best Achievement in Tech...



2019 AWARD FINALIST SPOTLIGHT: IBM - Finalist in the Technology Enabled Process Automation Category

Read this article about IBM, one of our finalists, in the category Best Achievement in Tec...



Culture, culture, culture - Do we need to change and improve it or help it evolve?

Steve Waszak has written an article on his interpretation of the Global State of Operation...



Black belts, step aside

Canice Pinto has written an article on his interpretation of the Global State of Operation...



Sustainability of Operational Excellence in the Age of Disruption and Change

Rebecca H Mott has written an article on her interpretation of the Global State of Operati...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Technology Enabled Process Automation Category

Read this article about Cognizant Technology Solutions, one of our finalists, in the categ...



Our industry is full of buzzword bingo and acronyms

Stefan Schmidt has written an article on his interpretation of the Global State of Operati...



2019 AWARD FINALIST SPOTLIGHT: AECOM - Finalist in the Operational Excellence to deliver Digital Transformation Category

Read this article about AECOM, one of our finalists, in the category Best Achievement in O...



Culture- A competitive differentiator in the digital age

Dushyanth Sekhar has written an article on his interpretation of the Global State of Opera...



2019 AWARD FINALIST SPOTLIGHT: MetLife - Finalist in the Operational Excellence to deliver Digital Transformation Category

Read this article about MetLife, one of our finalists, in the category Best Achievement in...



Culture - the result of shared values

Steven Hodlin has written an article on his interpretation of the Global State of Operatio...



BTOES - POSTER SPOTLIGHT: Vizient Inc. - Transforming the healthcare transactional supply chain into a strategic value driver

Read this article by Vizient Inc., on their Poster Presentation 'Transforming the healthca...



BTOES - SPEAKER SPOTLIGHT: Operational Excellence in a Digital World that focuses on Service

Courtesy of Ingersoll Rand, Griselda Abousleman wrote a synopsis of her speaking session d...



Operational Excellence is Cultural Transformation- (or the other way around?)

Edgard Graterol has written an article on his interpretation of the Global State of Operat...



BTOES - SPEAKER SPOTLIGHT: The Farmers Insurance® Operational Excellence Journey

Courtesy of Ingersoll Rand, Holly Rogers wrote a synopsis of her speaking session discussi...



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