Business Transformation & Operational Excellence Insights

September 19, 2019 Operational Excellence Business Transformation Business Improvement

BTOES - POSTER SPOTLIGHT: Vizient Inc. - Transforming the healthcare transactional supply chain into a strategic value driver

Read this article by Vizient Inc., on their Poster Presentation 'Transforming the healthca...

September 18, 2019 Digital Transformation Continuous Improvement Operational Excellence Business Transformation Robotic Process Automation Process Improvement Enterprise Excellence Business Improvement Process Management process excellence Organizational Excellence value creation data management digital operations

2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver Digital Transformation Category

Read this article about Cognizant Technology Solutions, one of our finalists, in the cat...

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September 17, 2019 Change Management Continuous Improvement Operational Excellence Lean Six Sigma Business Transformation Business Excellence Lean Process Improvement Enterprise Excellence Business Improvement Process Management Lean Enterprise Capability Excellence Process Optimization process excellence Execution & Sustaining OpEx Projects end-to-end Business Transformation Leadership Understanding & Buy-In Adapting to Business Trends Lack of/Need for Skilled Workers Failure to Innovate Changing & Improving Company Culture New Technologies Maintaining key Priorities Changing Customer Demands Integrating CI Methodologies Lack of/Need for Resources Relationships Between Departments Lack of/Need for Support from Employees Organizational Excellence Agile

One word: People

Joan Adams has written an article on her interpretation of the Global State of Operational...

Joan Adams

September 16, 2019 Customer Experience Operational Excellence Business Transformation Customer Experience Excellence

BTOES - SPEAKER SPOTLIGHT: Building Customer-Centric Metrics

Courtesy of H&R Block, Matt Hansen wrote a synopsis of his speaking session discussing 'Bu...

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September 15, 2019 Operational Excellence Business Transformation Business Improvement

BTOES - POSTER SPOTLIGHT: Northwell Health - Delivery System Reform Incentive Payment (DSRIP) Program

Read this article by Northwell Health, on their Poster Presentation 'Delivery System Refor...

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September 14, 2019 Digital Transformation Operational Excellence Business Transformation

2019 AWARD FINALIST SPOTLIGHT: Fannie Mae - Finalist in the Operational Excellence to deliver Digital Transformation Category

Read this article about Fannie Mae, one of our finalists, in the category Best Achieveme...

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September 13, 2019 Change Management Continuous Improvement Operational Excellence Lean Six Sigma Business Transformation Business Excellence Lean Process Improvement Enterprise Excellence Business Improvement Process Management Lean Enterprise Capability Excellence Process Optimization process excellence Execution & Sustaining OpEx Projects end-to-end Business Transformation Leadership Understanding & Buy-In Adapting to Business Trends Lack of/Need for Skilled Workers Failure to Innovate Changing & Improving Company Culture New Technologies Maintaining key Priorities Changing Customer Demands Integrating CI Methodologies Lack of/Need for Resources Relationships Between Departments Lack of/Need for Support from Employees Organizational Excellence Agile

Step-by-Step Approach To Transform your Business

Shankar Ranganathan has written an article on his interpretation of the Global State of Op...

Shankar Ranganathan

September 12, 2019 Operational Excellence Business Transformation Culture Transformation Capability Excellence Organizational Excellence

BTOES - SPEAKER SPOTLIGHT: Transforming Organizational Capability and Performance Using CMMI V2.0

Courtesy of CMMI Institute, Ronald Lear wrote a synopsis of his speaking session discussin...

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September 11, 2019 Leadership Operational Excellence Business Transformation Hoshin Planning

BTOES - SPEAKER SPOTLIGHT: Recognizing the “Heart of a Company”™

Courtesy of Enhance International Group, Jim De Vries wrote a synopsis of his speaking ses...

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September 10, 2019 Customer Experience Operational Excellence Business Transformation Customer Experience Excellence Client Feedback Strategy

2019 AWARD FINALIST SPOTLIGHT: Bank of America - Finalist in the Operational Excellence to deliver Digital Transformation Category

Read this article about Bank of America, one of our finalists, in the category Best Achi...

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September 09, 2019 Change Management Continuous Improvement Operational Excellence Lean Six Sigma Business Transformation Business Excellence Lean Process Improvement Enterprise Excellence Business Improvement Process Management Lean Enterprise Capability Excellence Process Optimization process excellence Execution & Sustaining OpEx Projects end-to-end Business Transformation Leadership Understanding & Buy-In Adapting to Business Trends Lack of/Need for Skilled Workers Failure to Innovate Changing & Improving Company Culture New Technologies Maintaining key Priorities Changing Customer Demands Integrating CI Methodologies Lack of/Need for Resources Relationships Between Departments Lack of/Need for Support from Employees Organizational Excellence Agile

Focus culture change to where the actual work is done

Suzanne van Egmond has written an article on his interpretation of the Global State of Ope...

Suzanne van Egmond

September 07, 2019 Change Management Continuous Improvement Operational Excellence Business Transformation Changing & Improving Company Culture

2019 AWARD FINALIST SPOTLIGHT: Weatherford - Finalist in the Operational Excellence to deliver Business Transformation Category

Read this article about Weatherford, one of our finalists, in the category Best Achievem...

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September 06, 2019 Change Management Continuous Improvement Operational Excellence Lean Six Sigma Business Transformation Business Excellence Lean Process Improvement Enterprise Excellence Business Improvement Process Management Lean Enterprise Process Optimization process excellence Execution & Sustaining OpEx Projects end-to-end Business Transformation Leadership Understanding & Buy-In Adapting to Business Trends Lack of/Need for Skilled Workers Failure to Innovate Changing & Improving Company Culture New Technologies Maintaining key Priorities Changing Customer Demands Integrating CI Methodologies Lack of/Need for Resources Relationships Between Departments Lack of/Need for Support from Employees Organizational Excellence Agile

Building an improvement culture, fast and slow

Lucie Morel has written an article on her interpretation of the Global State of Operationa...

Lucie Morel

September 05, 2019 Culture Operational Excellence Business Transformation Culture Transformation

BTOES - SPEAKER SPOTLIGHT: How is the Weather in your Kingdom? Key Learnings from 26 Years at Walt Disney World® Resort

Courtesy of Walt Disney World, Dan Cockerell wrote a synopsis of his speaking session disc...

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September 03, 2019 Change Management Continuous Improvement Operational Excellence Lean Six Sigma Business Transformation Business Excellence Process Improvement Enterprise Excellence Business Improvement Process Management Lean Enterprise Capability Excellence Process Optimization process excellence Execution & Sustaining OpEx Projects end-to-end Business Transformation Leadership Understanding & Buy-In Adapting to Business Trends Lack of/Need for Skilled Workers Failure to Innovate Changing & Improving Company Culture New Technologies Maintaining key Priorities Changing Customer Demands Integrating CI Methodologies Lack of/Need for Resources Relationships Between Departments Lack of/Need for Support from Employees Organizational Excellence Agile

Changing and Improving Company Culture - what is needed beyond continuous improvement tools and methodologies?

Steffen Weber has written an article on his interpretation of the Global State of Operatio...

Steffen Weber

September 02, 2019 Culture Operational Excellence Innovation Business Transformation Culture Transformation

BTOES - SPEAKER SPOTLIGHT: Creating a Culture of Quality and Innovation

Courtesy of FedEx, Kenneth Giles wrote a synopsis of his speaking session discussing 'Crea...

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September 01, 2019 Customer Experience Change Management Continuous Improvement Operational Excellence Process Automation Business Transformation business process automation

2019 AWARD FINALIST SPOTLIGHT: JR Automation - Finalist in the Operational Excellence to deliver Business Transformation Category

Read this article about JR Automation, one of our finalists, in the category Best Achiev...

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August 31, 2019 Change Management Continuous Improvement Operational Excellence Lean Six Sigma Business Transformation Business Excellence Lean Process Improvement Enterprise Excellence Business Improvement Process Management Lean Enterprise Capability Excellence Process Optimization process excellence Execution & Sustaining OpEx Projects end-to-end Business Transformation Leadership Understanding & Buy-In Adapting to Business Trends Lack of/Need for Skilled Workers Failure to Innovate Changing & Improving Company Culture New Technologies Maintaining key Priorities Changing Customer Demands Integrating CI Methodologies Lack of/Need for Resources Relationships Between Departments Lack of/Need for Support from Employees Organizational Excellence Agile

Check-points for traversing the exciting journey of End-to-End business transformation

Sriram Balasubramanian has written an article on his interpretation of the Global State of...

Sriram Balasubramanian

August 30, 2019 Strategy Execution Operational Excellence Business Transformation Culture Transformation

BTOES - SPEAKER SPOTLIGHT: Strategy Execution and the case for Continuous Business Transformation

Courtesy of Avis Budget Group, Attila Dobai wrote a synopsis of his speaking session discu...

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August 29, 2019 Strategy Execution Continuous Improvement Operational Excellence Business Transformation Process Management New Technologies

2019 AWARD FINALIST SPOTLIGHT: Michigan State University - Operational Excellence to deliver Business Transformation

Read this article about Michigan State University, one of our finalists, in the category...

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August 28, 2019 Change Management Continuous Improvement Operational Excellence Lean Six Sigma Business Transformation Business Excellence Lean Process Improvement Enterprise Excellence Business Improvement Process Management Lean Enterprise Capability Excellence Process Optimization Execution & Sustaining OpEx Projects end-to-end Business Transformation Leadership Understanding & Buy-In Adapting to Business Trends Lack of/Need for Skilled Workers Failure to Innovate Changing & Improving Company Culture New Technologies Maintaining key Priorities Changing Customer Demands Integrating CI Methodologies Lack of/Need for Resources Relationships Between Departments Lack of/Need for Support from Employees Organizational Excellence Agile

Cultural Transformation and Sustenance of Operational Excellence

N A Sudhakar has written an article on his interpretation of the Global State of Operation...

N A Sudhakar

August 27, 2019 Culture Operational Excellence Innovation Business Transformation Culture Transformation

BTOES - SPEAKER SPOTLIGHT: Creating a Culture of Quality and Innovation

Courtesy of FedEx, Kenneth Giles wrote a synopsis of his speaking session discussing 'Crea...

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August 26, 2019 Operational Excellence Technology Business Transformation Business Improvement Process Management Process Optimization Organizational Excellence

2019 AWARD FINALIST SPOTLIGHT: CompuCom - Finalist in the Operational Excellence to deliver Business Transformation Category

Read this article about CompuCom, one of our finalists, in the category Best Achievement...

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August 25, 2019 Change Management Continuous Improvement Operational Excellence Lean Six Sigma Business Transformation Business Excellence Lean Process Improvement Enterprise Excellence Business Improvement Process Management Lean Enterprise Capability Excellence Process Optimization process excellence Execution & Sustaining OpEx Projects end-to-end Business Transformation Leadership Understanding & Buy-In Adapting to Business Trends Lack of/Need for Skilled Workers Failure to Innovate Changing & Improving Company Culture New Technologies Maintaining key Priorities Changing Customer Demands Integrating CI Methodologies Lack of/Need for Resources Relationships Between Departments Lack of/Need for Support from Employees Organizational Excellence Agile

The need for operational excellence in the VUCA world

Sriram Dharmarajan has written an article on his interpretation of the Global State of Ope...

Sriram Dharmarajan

August 24, 2019 Culture Operational Excellence Manufacturing Business Transformation Culture Transformation

BTOES - SPEAKER SPOTLIGHT: Culture Transformation in a Manufacturing Enterprise - Goodyear

Courtesy of Goodyear, David Coleman wrote a synopsis of his speaking session discussing 'C...

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August 23, 2019 Change Management Operational Excellence Business Transformation end-to-end Business Transformation Lack of/Need for Resources

2019 AWARD FINALIST SPOTLIGHT: Delane Consulting - Finalist in the Operational Excellence to deliver Business Transformation Category

Read this article about Delane Consulting, one of our finalists, in the category Best Ac...

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August 22, 2019 Change Management Continuous Improvement Operational Excellence Lean Six Sigma Business Transformation Business Excellence Lean Process Improvement Enterprise Excellence Business Improvement Process Management Lean Enterprise Capability Excellence Process Optimization process excellence Execution & Sustaining OpEx Projects end-to-end Business Transformation Leadership Understanding & Buy-In Adapting to Business Trends Lack of/Need for Skilled Workers Failure to Innovate Changing & Improving Company Culture New Technologies Maintaining key Priorities Changing Customer Demands Integrating CI Methodologies Lack of/Need for Resources Relationships Between Departments Lack of/Need for Support from Employees Organizational Excellence Agile

Innovation in Cultural Transformation

Anu Pujji has written an article on his interpretation of the Global State of Operational ...

Anu Pujji

August 21, 2019 Operational Excellence Business Transformation Culture Transformation Lean Six Sigma Agile

BTOES - SPEAKER SPOTLIGHT: Life After Six Sigma, Lean, and Agile: Announcing Master's in Business Transformation (MBT)

Courtesy of IBM, Kristof Kovacs and Caroline Whalen wrote a synopsis of their speaking ses...

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August 20, 2019 Leadership Operational Excellence Business Transformation Education master

2019 AWARD FINALIST SPOTLIGHT: IBM TLDP - Finalist in the Operational Excellence to deliver Business Transformation Category

Read this article about IBM, one of our finalists, in the category Best Achievement in O...

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August 19, 2019 Change Management Operational Excellence Lean Six Sigma Business Transformation Business Excellence Lean Process Improvement Enterprise Excellence Business Improvement Process Management Lean Enterprise Capability Excellence Process Optimization process excellence Execution & Sustaining OpEx Projects end-to-end Business Transformation Leadership Understanding & Buy-In Adapting to Business Trends Lack of/Need for Skilled Workers Failure to Innovate Changing & Improving Company Culture New Technologies Maintaining key Priorities Changing Customer Demands Integrating CI Methodologies Lack of/Need for Resources Relationships Between Departments Lack of/Need for Support from Employees Organizational Excellence Agile

Changing Operations and Informal Leaders

Andrea Sinclair has written an article on her interpretation of the Global State of Operat...

Andrea Sinclair

August 18, 2019 Operational Excellence Business Transformation Culture Transformation

BTOES - SPEAKER SPOTLIGHT: Deploying blended learning for Operational Excellence

Courtesy of Opusworks and Nielsen, Jennifer Hurst and Rob Stewart wrote a synopsis of thei...

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August 17, 2019 Leadership Operational Excellence Business Transformation

2019 AWARD FINALIST SPOTLIGHT: IBM - Finalist in the Operational Excellence to deliver Business Transformation Category

Read this article about IBM, one of our finalists, in the category Best Achievement in O...

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August 16, 2019 Change Management Continuous Improvement Operational Excellence Lean Six Sigma Business Transformation Business Excellence Lean Process Improvement Enterprise Excellence Business Improvement Process Management Lean Enterprise Capability Excellence Process Optimization process excellence Execution & Sustaining OpEx Projects end-to-end Business Transformation Leadership Understanding & Buy-In Adapting to Business Trends Lack of/Need for Skilled Workers Failure to Innovate Changing & Improving Company Culture New Technologies Maintaining key Priorities Changing Customer Demands Integrating CI Methodologies Lack of/Need for Resources Relationships Between Departments Lack of/Need for Support from Employees Organizational Excellence Agile

Learning to Speak the Same Language

Kevin Kellow has written an article on his interpretation of the Global State of Operation...

Kevin Kellow

August 15, 2019 Operational Excellence Business Transformation Culture Transformation

BTOES - SPEAKER SPOTLIGHT: From Strategy to Operations: Building new business capabilities in record time

Courtesy of Trisotech, Jacques Hamel wrote a synopsis of their speaking session discussing...

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August 14, 2019 Change Management Continuous Improvement Operational Excellence Business Transformation Enterprise Excellence Business Improvement Process Management Process Optimization process excellence Organizational Excellence value creation innovation execution virtual resource management

2019 AWARD FINALIST SPOTLIGHT: NTT DATA Services - Operational Excellence to deliver an outstanding Value Creation or Innovation Execution Project Category

Read this article about Blue NTT DATA Services, one of our finalists, in the category Be...

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August 13, 2019 Change Management Continuous Improvement Operational Excellence Lean Six Sigma Business Transformation Business Excellence Lean Process Improvement Enterprise Excellence Business Improvement Process Management Lean Enterprise Capability Excellence Process Optimization process excellence Execution & Sustaining OpEx Projects end-to-end Business Transformation Leadership Understanding & Buy-In Adapting to Business Trends Lack of/Need for Skilled Workers Failure to Innovate Changing & Improving Company Culture New Technologies Maintaining key Priorities Changing Customer Demands Integrating CI Methodologies Lack of/Need for Resources Relationships Between Departments Lack of/Need for Support from Employees Organizational Excellence Agile

Delivering change through top-down and bottom-up...

Karen Winter has written an article on her interpretation of the Global State of Operation...

Karen Winter

August 12, 2019 Operational Excellence Business Transformation Culture Transformation

BTOES - SPEAKER SPOTLIGHT: Learn how Robotic Process Automation (RPA) Can Dramatically Improve Order to Cash (OTC) and Procure to Pay (P2P)

Courtesy of Clear Software, Jon Gilman wrote a synopsis of his speaking session discussing...

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August 11, 2019 Change Management Continuous Improvement Operational Excellence Lean Six Sigma Business Transformation Lean Enterprise Excellence Business Improvement Process Management Lean Enterprise Capability Excellence Process Optimization process excellence Execution & Sustaining OpEx Projects end-to-end Business Transformation Leadership Understanding & Buy-In Adapting to Business Trends Lack of/Need for Skilled Workers Failure to Innovate Changing & Improving Company Culture New Technologies Maintaining key Priorities Changing Customer Demands Integrating CI Methodologies Lack of/Need for Resources Relationships Between Departments Lack of/Need for Support from Employees Organizational Excellence Agile

2019 AWARD FINALIST SPOTLIGHT: Blue Cross Blue Shield of Michigan - Finalist in the Operational Excellence to deliver an outstanding Value Creation or Innovation Execution Project Category

Read this article about Blue Cross Blue Shield of Michigan, one of our finalists, in the...

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August 10, 2019 Change Management Continuous Improvement Operational Excellence Lean Six Sigma Business Transformation Business Excellence Lean Process Improvement Enterprise Excellence Business Improvement Process Management Lean Enterprise Capability Excellence Process Optimization process excellence Execution & Sustaining OpEx Projects end-to-end Business Transformation Leadership Understanding & Buy-In Adapting to Business Trends Lack of/Need for Skilled Workers Failure to Innovate Changing & Improving Company Culture New Technologies Maintaining key Priorities Changing Customer Demands Integrating CI Methodologies Lack of/Need for Resources Relationships Between Departments Lack of/Need for Support from Employees Organizational Excellence Agile

Culture Over Anything

Peter Cihunka has written an article on his interpretation of the Global State of Operatio...

Peter Cihunka

August 09, 2019 Operational Excellence Business Transformation Culture Transformation

BTOES - SPEAKER SPOTLIGHT: Continuous Improvement Through People, Process and Technology at Eskenazi Health

Courtesy of Eskenazi Health, Brian Barrick wrote a synopsis of his speaking session discus...

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August 08, 2019 Change Management Continuous Improvement Operational Excellence Lean Six Sigma Business Transformation Lean Enterprise Excellence Business Improvement Process Management Lean Enterprise Capability Excellence Process Optimization process excellence Execution & Sustaining OpEx Projects end-to-end Business Transformation Leadership Understanding & Buy-In Adapting to Business Trends Lack of/Need for Skilled Workers Failure to Innovate Changing & Improving Company Culture New Technologies Maintaining key Priorities Changing Customer Demands Integrating CI Methodologies Lack of/Need for Resources Relationships Between Departments Lack of/Need for Support from Employees Organizational Excellence Agile

2019 AWARD FINALIST SPOTLIGHT: VMware - Finalist in the Operational Excellence to deliver an outstanding Value Creation or Innovation Execution Project Category

Read this article about VMware, one of our finalists, in the category Best Achievement i...

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August 07, 2019 Change Management Continuous Improvement Operational Excellence Lean Six Sigma Business Transformation Business Excellence Lean Process Improvement Enterprise Excellence Business Improvement Process Management Lean Enterprise Capability Excellence Process Optimization process excellence Execution & Sustaining OpEx Projects end-to-end Business Transformation Leadership Understanding & Buy-In Adapting to Business Trends Lack of/Need for Skilled Workers Failure to Innovate Changing & Improving Company Culture New Technologies Maintaining key Priorities Changing Customer Demands Integrating CI Methodologies Lack of/Need for Resources Relationships Between Departments Lack of/Need for Support from Employees Organizational Excellence Agile

Assessing the Corporate Culture

Linh Truong has written an article on her interpretation of the Global State of Operationa...

Linh Truong

August 06, 2019 Operational Excellence Business Transformation Culture Transformation

BTOES - SPEAKER SPOTLIGHT: Achievement of Enterprise Business Agility Transformation – People, Process and Technology (Cloud)

Courtesy of Ames Watson, Randy Bradley wrote a synopsis of his speaking session discussing...

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August 05, 2019 Operational Excellence Business Transformation Integrated Decision Approach Integrated Decision Making

2019 AWARD FINALIST SPOTLIGHT: Alberta Energy Regulator - Finalist in the Operational Excellence to deliver an outstanding Value Creation or Innovation Execution Project Category

Read this article about Alberta Energy Regulator, one of our finalists, in the category ...

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August 04, 2019 Change Management Continuous Improvement Operational Excellence Lean Six Sigma Business Transformation Business Excellence Lean Process Improvement Enterprise Excellence Business Improvement Process Management Lean Enterprise Capability Excellence Process Optimization process excellence Execution & Sustaining OpEx Projects end-to-end Business Transformation Leadership Understanding & Buy-In Adapting to Business Trends Lack of/Need for Skilled Workers Failure to Innovate Changing & Improving Company Culture New Technologies Maintaining key Priorities Changing Customer Demands Integrating CI Methodologies Lack of/Need for Resources Relationships Between Departments Lack of/Need for Support from Employees Organizational Excellence Agile

Let’s make OpEx simple again

Michael Stober has written an article on his interpretation of the Global State of Operati...

Michael Stober

August 03, 2019 Operational Excellence Business Transformation Culture Transformation

BTOES - SPEAKER SPOTLIGHT: The Role of Culture in Transformation

Courtesy of GCI, Angie Burris wrote a synopsis of his speaking session discussing 'The Rol...

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August 02, 2019 Operational Excellence Innovation Business Transformation value creation innovation execution

2019 AWARD FINALIST SPOTLIGHT: Webasto - Finalist in the Operational Excellence to deliver an outstanding Value Creation or Innovation Execution Project Category

Read this article about Webasto, one of our finalists, in the category Best Achievement ...

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August 01, 2019 Change Management Continuous Improvement Operational Excellence Lean Six Sigma Business Transformation Business Excellence Lean Process Improvement Enterprise Excellence Business Improvement Process Management Lean Enterprise Capability Excellence Process Optimization process excellence Execution & Sustaining OpEx Projects end-to-end Business Transformation Leadership Understanding & Buy-In Adapting to Business Trends Lack of/Need for Skilled Workers Failure to Innovate Changing & Improving Company Culture New Technologies Maintaining key Priorities Changing Customer Demands Integrating CI Methodologies Lack of/Need for Resources Relationships Between Departments Lack of/Need for Support from Employees Organizational Excellence Agile

Improving the Reliability of Care and the Healthcare Culture

Twila Burdick has written an article on her interpretation of the Global State of Operatio...

Twila Burdick

July 31, 2019 Operational Excellence Business Transformation Culture Transformation

BTOES - SPEAKER SPOTLIGHT: Creating a Winning Culture by Leading with Fundamentals

Courtesy of Greene Group Industries, Steve Waszak wrote a synopsis of his speaking session...

Steve Waszak

July 30, 2019 Digital Transformation Continuous Improvement Operational Excellence Business Transformation Process Improvement Enterprise Excellence Business Improvement Process Management process excellence Organizational Excellence value creation innovation execution data management digital operations

2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver an outstanding Value Creation or Innovation Execution Project Category

Read this article about Cognizant Technology Solutions, one of our finalists, in the cat...

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July 29, 2019 Change Management Continuous Improvement Operational Excellence Lean Six Sigma Business Transformation Business Excellence Lean Process Improvement Enterprise Excellence Business Improvement Process Management Lean Enterprise Capability Excellence Process Optimization process excellence Execution & Sustaining OpEx Projects end-to-end Business Transformation Leadership Understanding & Buy-In Adapting to Business Trends Lack of/Need for Skilled Workers Failure to Innovate Changing & Improving Company Culture New Technologies Maintaining key Priorities Changing Customer Demands Integrating CI Methodologies Lack of/Need for Resources Relationships Between Departments Lack of/Need for Support from Employees Organizational Excellence Agile

The only certainty in business is change

Jack Frank has written an article on his interpretation of the Global State of Operational...

Jack Frank

July 28, 2019 Digital Transformation Operational Excellence Business Transformation Digital Process Management

BTOES - SPEAKER SPOTLIGHT: Processing Mining: Process Mapping for a Digitally Transformed World

Courtesy of Intel, Steven Remsen wrote a synopsis of his speaking session discussing 'Proc...

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July 27, 2019 Continuous Improvement Operational Excellence Innovation Business Transformation Robotic Process Automation Enterprise Excellence Business Improvement Process Management process excellence end-to-end Business Transformation Organizational Excellence value creation innovation execution data management

2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver an outstanding Value Creation or Innovation Execution Project Category

Read this article about Cognizant Technology Solutions, one of our finalists, in the cat...

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July 26, 2019 Change Management Continuous Improvement Operational Excellence Lean Six Sigma Business Transformation Business Excellence Lean Process Improvement Enterprise Excellence Business Improvement Process Management Lean Enterprise Capability Excellence Process Optimization process excellence Execution & Sustaining OpEx Projects end-to-end Business Transformation Leadership Understanding & Buy-In Adapting to Business Trends Lack of/Need for Skilled Workers Failure to Innovate Changing & Improving Company Culture New Technologies Maintaining key Priorities Changing Customer Demands Integrating CI Methodologies Lack of/Need for Resources Relationships Between Departments Lack of/Need for Support from Employees Organizational Excellence Agile

Be ready for the future’s why of your company

Stefan Lanssens has written an article on his interpretation of the Global State of Operat...

Stefan Lanssens

July 25, 2019 Culture Operational Excellence Innovation Business Transformation Culture Transformation

BTOES - SPEAKER SPOTLIGHT: Creating a Culture of Quality and Innovation

Courtesy of FedEx, Kenneth Giles wrote a synopsis of his speaking session discussing 'Crea...

BTOES Insights Official

July 24, 2019 Digital Transformation Continuous Improvement Operational Excellence Business Transformation Process Improvement Enterprise Excellence Business Improvement Process Management process excellence Organizational Excellence value creation innovation execution data management digital operations

2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver an outstanding Value Creation or Innovation Execution Project Category

Read this article about Cognizant Technology Solutions, one of our finalists, in the cat...

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July 23, 2019 Change Management Continuous Improvement Operational Excellence Lean Six Sigma Business Transformation Business Excellence Lean Process Improvement Enterprise Excellence Business Improvement Process Management Lean Enterprise Capability Excellence Process Optimization process excellence Execution & Sustaining OpEx Projects end-to-end Business Transformation Leadership Understanding & Buy-In Adapting to Business Trends Lack of/Need for Skilled Workers Failure to Innovate Changing & Improving Company Culture New Technologies Maintaining key Priorities Changing Customer Demands Integrating CI Methodologies Lack of/Need for Resources Relationships Between Departments Lack of/Need for Support from Employees Organizational Excellence Agile

Steps: a story of progression within Stevanato Group

Massimiliano Niselli has written an article on his interpretation of the Global State of O...

Massimiliano Niselli

July 22, 2019 Culture Operational Excellence Manufacturing Business Transformation Culture Transformation

BTOES - SPEAKER SPOTLIGHT: Culture Transformation in a Manufacturing Enterprise - Goodyear

Courtesy of Goodyear, David Coleman wrote a synopsis of his speaking session discussing 'C...

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July 21, 2019 Customer Experience Operational Excellence Lean Six Sigma Business Transformation Lean Lean Culture Customer Experience Excellence

2019 AWARD FINALIST SPOTLIGHT: PolyOne Corporation - Finalist in the Operational Excellence to deliver an outstanding Customer Experience Excellence Category

Read this article about PolyOne Corporation, one of our finalists, in the category Best ...

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July 20, 2019 Change Management Continuous Improvement Operational Excellence Lean Six Sigma Business Transformation Business Excellence Lean Process Improvement Enterprise Excellence Business Improvement Process Management Lean Enterprise Capability Excellence Process Optimization process excellence Execution & Sustaining OpEx Projects end-to-end Business Transformation Leadership Understanding & Buy-In Adapting to Business Trends Lack of/Need for Skilled Workers Failure to Innovate Changing & Improving Company Culture New Technologies Maintaining key Priorities Changing Customer Demands Integrating CI Methodologies Lack of/Need for Resources Relationships Between Departments Lack of/Need for Support from Employees Organizational Excellence Agile

For operational Sustainability

Dany Beaudoin has written an article on his interpretation of the Global State of Operatio...

Dany Beaudoin

July 19, 2019 Operational Excellence Business Transformation Culture Transformation

BTOES - SPEAKER SPOTLIGHT: From Strategy to Operations: Building new business capabilities in record time

Courtesy of Trisotech, Jacques Hamel wrote a synopsis of their speaking session discussing...

BTOES Insights Official

July 18, 2019 Operational Excellence Business Transformation Net Promoter Score NPS

2019 AWARD FINALIST SPOTLIGHT: IBM - Finalist in the Operational Excellence to deliver an outstanding Customer Experience Excellence Category

Read this article about IBM, one of our finalists, in the category Best Achievement in O...

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July 17, 2019 Change Management Continuous Improvement Operational Excellence Lean Six Sigma Business Transformation Business Excellence Lean Process Improvement Enterprise Excellence Business Improvement Process Management Lean Enterprise Capability Excellence Process Optimization process excellence Execution & Sustaining OpEx Projects end-to-end Business Transformation Leadership Understanding & Buy-In Adapting to Business Trends Lack of/Need for Skilled Workers Failure to Innovate Changing & Improving Company Culture New Technologies Maintaining key Priorities Changing Customer Demands Integrating CI Methodologies Lack of/Need for Resources Relationships Between Departments Lack of/Need for Support from Employees Organizational Excellence Agile

“It’s about the people, stupid”

Jeremy Moorman has written an article on his interpretation of the Global State of Operati...

Jeremy Moorman

July 16, 2019 Operational Excellence Business Transformation Healthcare

BTOES - SPEAKER SPOTLIGHT: Supporting “DID” in Leadership: Diversity, Innovation, and Disruption

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July 15, 2019 Customer Experience Operational Excellence Business Transformation Customer Experience Excellence

2019 AWARD FINALIST SPOTLIGHT: VMware - Finalist in the Operational Excellence to deliver an outstanding Customer Experience Excellence Category

Read this article about VMware, one of our finalists, in the category Best Achievement i...

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July 14, 2019 Change Management Continuous Improvement Operational Excellence Lean Six Sigma Business Transformation Business Excellence Lean Process Improvement Enterprise Excellence Business Improvement Process Management Lean Enterprise Capability Excellence Process Optimization process excellence Execution & Sustaining OpEx Projects end-to-end Business Transformation Leadership Understanding & Buy-In Adapting to Business Trends Lack of/Need for Skilled Workers Failure to Innovate Changing & Improving Company Culture New Technologies Maintaining key Priorities Changing Customer Demands Integrating CI Methodologies Lack of/Need for Resources Relationships Between Departments Lack of/Need for Support from Employees Organizational Excellence Agile

One measure doesn’t fit all!

Andrea Conte has written an article on his interpretation of the Global State of Operation...

Andrea Conte

July 13, 2019 Strategy Execution Operational Excellence Business Transformation

BTOES - SPEAKER SPOTLIGHT: Strategy and Execution: There are only two cases when strategy is not important, you have no competition or you don’t care if you lose

Courtesy of International Paper, Brian McDonald wrote a synopsis of his speaking session d...

Brian McDonald

July 12, 2019 Customer Experience Operational Excellence Business Transformation Net Promoter Score NPS Customer Experience Excellence

2019 AWARD FINALIST SPOTLIGHT: IBM - Finalist in the Operational Excellence to deliver an outstanding Customer Experience Excellence Category

Read this article about IBM, one of our finalists, in the category Best Achievement in O...

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July 11, 2019 Change Management Continuous Improvement Operational Excellence Lean Six Sigma Business Transformation Business Excellence Lean Process Improvement Enterprise Excellence Business Improvement Process Management Lean Enterprise Capability Excellence Process Optimization process excellence Execution & Sustaining OpEx Projects end-to-end Business Transformation Leadership Understanding & Buy-In Adapting to Business Trends Lack of/Need for Skilled Workers Failure to Innovate Changing & Improving Company Culture New Technologies Maintaining key Priorities Changing Customer Demands Integrating CI Methodologies Lack of/Need for Resources Relationships Between Departments Lack of/Need for Support from Employees Organizational Excellence Agile

Adopting Automation at scale in pursuit of Operational Excellence

Elli Hurst has written an article on her interpretation of the Global State of Operational...

Elli Hurst

July 10, 2019 Operational Excellence Business Transformation Culture Transformation

BTOES - SPEAKER SPOTLIGHT: Overcoming Workforce Challenges to Deliver the Desired Results

Courtesy of Data Sciences International (DSI), Peter Fritsche wrote a synopsis of his spea...

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July 09, 2019 Continuous Improvement Operational Excellence Business Transformation Enterprise Excellence Business Improvement Process Management process excellence Organizational Excellence revenue growth business expansion

2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver an outstanding Business Expansion and Revenue Growth Category

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July 08, 2019 Change Management Continuous Improvement Operational Excellence Lean Six Sigma Business Transformation Business Excellence Lean Process Improvement Enterprise Excellence Business Improvement Process Management Lean Enterprise Capability Excellence Process Optimization process excellence Execution & Sustaining OpEx Projects end-to-end Business Transformation Leadership Understanding & Buy-In Adapting to Business Trends Lack of/Need for Skilled Workers Failure to Innovate Changing & Improving Company Culture New Technologies Maintaining key Priorities Changing Customer Demands Integrating CI Methodologies Lack of/Need for Resources Relationships Between Departments Lack of/Need for Support from Employees Organizational Excellence Agile

Operational Excellence- from a Craft to a Profession

Paul Docherty has written an article on his interpretation of the Global State of Operatio...

Paul Docherty

July 07, 2019 Operational Excellence Business Transformation Culture Transformation

BTOES - SPEAKER SPOTLIGHT: Using operational excellence to change the culture in the United States Postal Service

Courtesy of US Postal Service, Phillip Murphy wrote a synopsis of his speaking session dis...

BTOES Insights Official

July 06, 2019 Continuous Improvement Operational Excellence Business Transformation Enterprise Excellence Business Improvement Process Management process excellence Organizational Excellence revenue growth business expansion

2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver an outstanding Customer Experience Excellence Category

Read this article about Cognizant Technology Solutions, one of our finalists, in the cat...

BTOES Insights Official

July 05, 2019 Digital Transformation Operational Excellence Professional Services Business Transformation Digital

BTOES - SPEAKER SPOTLIGHT: Operational Excellence in a Digital World that focuses on Service

Courtesy of Ingersoll Rand, Griselda Abousleman wrote a synopsis of her speaking session d...

BTOES Insights Official

July 04, 2019 Change Management Continuous Improvement Operational Excellence Lean Six Sigma Business Transformation Business Excellence Lean Process Improvement Enterprise Excellence Business Improvement Process Management Lean Enterprise Capability Excellence Process Optimization process excellence Execution & Sustaining OpEx Projects end-to-end Business Transformation Leadership Understanding & Buy-In Adapting to Business Trends Lack of/Need for Skilled Workers Failure to Innovate Changing & Improving Company Culture New Technologies Maintaining key Priorities Changing Customer Demands Integrating CI Methodologies Lack of/Need for Resources Relationships Between Departments Lack of/Need for Support from Employees Organizational Excellence Agile

Three execution design rules to succeed

Kasper Uhd Jepsen has written an article on his interpretation of the Global State of Oper...

Kasper Uhd Jepsen

July 03, 2019 Digital Transformation Continuous Improvement Operational Excellence Business Transformation Process Improvement Enterprise Excellence Business Improvement Process Management process excellence Organizational Excellence value creation innovation execution data management digital operations investment banking

2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver Business Transformation Category

Read this article about Cognizant Technology Solutions, one of our finalists, in the cat...

BTOES Insights Official

July 02, 2019 Change Management Continuous Improvement Operational Excellence Lean Six Sigma Business Transformation Business Excellence Lean Process Improvement Enterprise Excellence Business Improvement Process Management Lean Enterprise Capability Excellence Process Optimization process excellence Execution & Sustaining OpEx Projects end-to-end Business Transformation Leadership Understanding & Buy-In Adapting to Business Trends Lack of/Need for Skilled Workers Failure to Innovate Changing & Improving Company Culture New Technologies Maintaining key Priorities Changing Customer Demands Integrating CI Methodologies Lack of/Need for Resources Relationships Between Departments Lack of/Need for Support from Employees Organizational Excellence Agile

Making Culture Stick

Jeff Hayes has written an article on his interpretation of the Global State of Operational...

Jeff Hayes

July 01, 2019 Operational Excellence Insurance Business Transformation Lean

BTOES - SPEAKER SPOTLIGHT: The Farmers Insurance® Operational Excellence Journey

Courtesy of Ingersoll Rand, Holly Rogers wrote a synopsis of her speaking session discussi...

BTOES Insights Official

June 30, 2019 Operational Excellence Business Transformation revenue growth business expansion

2019 AWARD FINALIST SPOTLIGHT: HP Inc. - Finalist in the Operational Excellence to deliver an outstanding Business Expansion and Revenue Growth Category

Read this article about HP Inc., one of our finalists, in the category Best Achievement ...

BTOES Insights Official

June 29, 2019 Exclusive Continuous Improvement Operational Excellence Business Transformation Business Excellence Lean Report Business Improvement BTOES18

BTOES ARTICLE - Executive Summary - Research Report 2018/19

Vijay Bajaj

June 28, 2019 Operational Excellence Business Transformation Agile

BTOES - SPEAKER SPOTLIGHT: Great Big Agile: Leading Agile at Scale

Courtesy of AgileCXO, Jeff Dalton wrote a synopsis of his speaking session discussing 'Gre...

BTOES Insights Official

June 27, 2019 Operational Excellence Business Transformation Pharmaceuticals & Life Sciences

2019 AWARD FINALIST SPOTLIGHT: Data Sciences International - Finalist in the Operational Excellence in Pharmaceuticals & Life Sciences Category

Read this article about Data Sciences International, one of our finalists, in the catego...

BTOES Insights Official

June 26, 2019 Exclusive Continuous Improvement Operational Excellence Business Transformation Business Excellence Lean Report Business Improvement BTOES18

BTOES ARTICLE - Demands Of The Customer Are Changing - Research Report 2018/19

Vijay Bajaj

June 25, 2019 Operational Excellence Business Transformation Culture Transformation

BTOES - SPEAKER SPOTLIGHT: Process Based Leadership® - Business vs Culture | How to Win at Both

Courtesy of Competitive Solutions Inc., Shane Yount wrote a synopsis of his speaking sessi...

BTOES Insights Official

June 23, 2019 Exclusive Continuous Improvement Operational Excellence Business Transformation Business Excellence Lean Report Business Improvement BTOES18

BTOES ARTICLE - Closing Remarks - Research Report 2018/19

Brian Reffell

June 22, 2019 Operational Excellence Insurance Business Transformation

BTOES - SPEAKER SPOTLIGHT: To Know Where You’re Going, You Must See What You’re Doing

Courtesy of Country Financial, Ryan Leuty wrote a synopsis of his speaking session discuss...

BTOES Insights Official

June 21, 2019 Change Management Continuous Improvement Operational Excellence Manufacturing Business Transformation Lean Enterprise Excellence Business Improvement Process Management Process Optimization process excellence Organizational Excellence Lean Culture

2019 AWARD FINALIST SPOTLIGHT: Hillphoenix - Finalist in the Operational Excellence in Manufacturing Category

Read this article about Hillphoenix, one of our finalists, in the category Best Achievem...

BTOES Insights Official

June 20, 2019 Exclusive Continuous Improvement Operational Excellence Business Transformation Business Excellence Lean Report Business Improvement BTOES18