Articles on Business Improvement

Sustaining Operational Excellence: Why so hard? -



Making Culture Stick -

Jeff Hayes has written an article on his interpretation of the Global State of Operational...



Improving the Reliability of Care and the Healthcare Culture -

Twila Burdick has written an article on her interpretation of the Global State of Operatio...



Operational Excellence- from a Craft to a Profession -

Paul Docherty has written an article on his interpretation of the Global State of Operatio...



Three execution design rules to succeed -

Kasper Uhd Jepsen has written an article on his interpretation of the Global State of Oper...



BTOES ARTICLE - Executive Summary - Research Report 2018/19 -

   



Operations Excellence means change excellence

Dr. Joachim Wolbersen has written an article on his interpretation of the Global State of ...



2019 AWARD FINALIST SPOTLIGHT: Mastercard - Finalist in the Technology Enabled Process Automation Category

  Read this article about Mastercard, one of our finalists, in the category Best Achieveme...



Business Transformation in the P&C insurance industry

Parag Gupta has written an article on his interpretation of the Global State of Operationa...



2019 AWARD FINALIST SPOTLIGHT: University Health Network - Finalist in the Technology Enabled Process Automation Project Category

  Read this article about University Health Network, one of our finalists, in the category...



So, how do we grow OE in light of change drivers?

Pranay Butala has written an article on his interpretation of the Global State of Operatio...



2019 AWARD FINALIST SPOTLIGHT: HP - Finalist in the Technology Enabled Process Automation Category

  Read this article about HP, one of our finalists, in the category Best Achievement in Te...



Culture, culture, culture - Do we need to change and improve it or help it evolve?

Steve Waszak has written an article on his interpretation of the Global State of Operation...



2019 AWARD FINALIST SPOTLIGHT: IBM - Finalist in the Technology Enabled Process Automation Category

  Read this article about IBM, one of our finalists, in the category Best Achievement in T...



Black belts, step aside

Canice Pinto has written an article on his interpretation of the Global State of Operation...



Sustainability of Operational Excellence in the Age of Disruption and Change

Rebecca H Mott has written an article on her interpretation of the Global State of Operati...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Technology Enabled Process Automation Category

  Read this article about Cognizant Technology Solutions, one of our finalists, in the cat...



Our industry is full of buzzword bingo and acronyms

Stefan Schmidt has written an article on his interpretation of the Global State of Operati...



2019 AWARD FINALIST SPOTLIGHT: AECOM - Finalist in the Operational Excellence to deliver Digital Transformation Category

  Read this article about AECOM, one of our finalists, in the category Best Achievement in...



Culture- A competitive differentiator in the digital age

Dushyanth Sekhar has written an article on his interpretation of the Global State of Opera...



Culture - the result of shared values

Steven Hodlin has written an article on his interpretation of the Global State of Operatio...



BTOES - POSTER SPOTLIGHT: Vizient Inc. - Transforming the healthcare transactional supply chain into a strategic value driver

Read this article by Vizient Inc., on their Poster Presentation 'Transforming the healthca...



2019 AWARD FINALIST SPOTLIGHT: Bank of America - Finalist in the Operational Excellence to deliver an outstanding Customer Experience Excellence category

  Read this article about Bank of America, one of our finalists, in the category Best Achi...



Operational Excellence is Cultural Transformation- (or the other way around?)

Edgard Graterol has written an article on his interpretation of the Global State of Operat...



BTOES - POSTER SPOTLIGHT: Johnson and Johnson - Educational Event Reconciliation Redesign

Read this article by Johnson and Johnson, on their Poster Presentation 'Educational Event ...



Operational Excellence- Time to eat our own dog food

Bart Reijs has written an article on his interpretation of the Global State of Operational...



BTOES - POSTER SPOTLIGHT: INDEPENDENT / EX ORAZUL ENERGY PERU - Symphony: A Road Map to Operational Excellence

Read this article by INDEPENDENT / EX ORAZUL ENERGY PERU, on their Poster Presentation 'Sy...



Culture Transformation - Don’t hire People who fit your organisation

Philip Holt has written an article on his interpretation of the Global State of Operationa...



BTOES - POSTER SPOTLIGHT: Johnson and Johnson - Educational Event Reconciliation Redesign

Read this article by Johnson and Johnson, on their Poster Presentation 'Educational Event ...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver Digital Transformation Category

  Read this article about Cognizant Technology Solutions, one of our finalists, in the cat...



How to implant an Operational Excellence Culture and not die trying

Marta Ventosa has written an article on her interpretation of the Global State of Operatio...



BTOES - POSTER SPOTLIGHT: Memorial Healthcare System - KAIZEN IN THE HOSPITAL SETTING: To Eliminate Wasteful Steps from the Discharge Process

Read this article by Memorial Healthcare System, on their Poster Presentation 'KAIZEN IN T...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver Digital Transformation Category

  Read this article about Cognizant Technology Solutions, one of our finalists, in the cat...



Increasing demand for operational excellence methodologies even in non-mandated companies

Byron Tatsumi has written an article on his interpretation of the Global State of Operatio...



BTOES - POSTER SPOTLIGHT: Vizient Inc. - Transforming the healthcare transactional supply chain into a strategic value driver

Read this article by Vizient Inc., on their Poster Presentation 'Transforming the healthca...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver Digital Transformation Category

  Read this article about Cognizant Technology Solutions, one of our finalists, in the cat...



One word: People

Joan Adams has written an article on her interpretation of the Global State of Operational...



BTOES - POSTER SPOTLIGHT: Northwell Health - Delivery System Reform Incentive Payment (DSRIP) Program

Read this article by Northwell Health, on their Poster Presentation 'Delivery System Refor...



Step-by-Step Approach To Transform your Business

Shankar Ranganathan has written an article on his interpretation of the Global State of Op...



Focus culture change to where the actual work is done

Suzanne van Egmond has written an article on his interpretation of the Global State of Ope...



Building an improvement culture, fast and slow

Lucie Morel has written an article on her interpretation of the Global State of Operationa...



Changing and Improving Company Culture - what is needed beyond continuous improvement tools and methodologies?

Steffen Weber has written an article on his interpretation of the Global State of Operatio...



Check-points for traversing the exciting journey of End-to-End business transformation

Sriram Balasubramanian has written an article on his interpretation of the Global State of...



Cultural Transformation and Sustenance of Operational Excellence

N A Sudhakar has written an article on his interpretation of the Global State of Operation...



2019 AWARD FINALIST SPOTLIGHT: CompuCom - Finalist in the Operational Excellence to deliver Business Transformation Category

  Read this article about CompuCom, one of our finalists, in the category Best Achievement...



The need for operational excellence in the VUCA world

Sriram Dharmarajan has written an article on his interpretation of the Global State of Ope...



Innovation in Cultural Transformation

Anu Pujji has written an article on his interpretation of the Global State of Operational ...



Changing Operations and Informal Leaders

Andrea Sinclair has written an article on her interpretation of the Global State of Operat...



Learning to Speak the Same Language

Kevin Kellow has written an article on his interpretation of the Global State of Operation...



2019 AWARD FINALIST SPOTLIGHT: NTT DATA Services - Operational Excellence to deliver an outstanding Value Creation or Innovation Execution Project Category

  Read this article about Blue NTT DATA Services, one of our finalists, in the category Be...



Delivering change through top-down and bottom-up...

Karen Winter has written an article on her interpretation of the Global State of Operation...



2019 AWARD FINALIST SPOTLIGHT: Blue Cross Blue Shield of Michigan - Finalist in the Operational Excellence to deliver an outstanding Value Creation or Innovation Execution Project Category

  Read this article about Blue Cross Blue Shield of Michigan, one of our finalists, in the...



Culture Over Anything

Peter Cihunka has written an article on his interpretation of the Global State of Operatio...



2019 AWARD FINALIST SPOTLIGHT: VMware - Finalist in the Operational Excellence to deliver an outstanding Value Creation or Innovation Execution Project Category

  Read this article about VMware, one of our finalists, in the category Best Achievement i...



Assessing the Corporate Culture

Linh Truong has written an article on her interpretation of the Global State of Operationa...



Let’s make OpEx simple again

Michael Stober has written an article on his interpretation of the Global State of Operati...



Improving the Reliability of Care and the Healthcare Culture

Twila Burdick has written an article on her interpretation of the Global State of Operatio...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver an outstanding Value Creation or Innovation Execution Project Category

  Read this article about Cognizant Technology Solutions, one of our finalists, in the cat...



The only certainty in business is change

Jack Frank has written an article on his interpretation of the Global State of Operational...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver an outstanding Value Creation or Innovation Execution Project Category

  Read this article about Cognizant Technology Solutions, one of our finalists, in the cat...



Be ready for the future’s why of your company

Stefan Lanssens has written an article on his interpretation of the Global State of Operat...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver an outstanding Value Creation or Innovation Execution Project Category

  Read this article about Cognizant Technology Solutions, one of our finalists, in the cat...



Steps: a story of progression within Stevanato Group

Massimiliano Niselli has written an article on his interpretation of the Global State of O...



For operational Sustainability

Dany Beaudoin has written an article on his interpretation of the Global State of Operatio...



“It’s about the people, stupid”

Jeremy Moorman has written an article on his interpretation of the Global State of Operati...



One measure doesn’t fit all!

Andrea Conte has written an article on his interpretation of the Global State of Operation...



Adopting Automation at scale in pursuit of Operational Excellence

Elli Hurst has written an article on her interpretation of the Global State of Operational...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver an outstanding Business Expansion and Revenue Growth Category



Operational Excellence- from a Craft to a Profession

Paul Docherty has written an article on his interpretation of the Global State of Operatio...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver an outstanding Customer Experience Excellence Category

  Read this article about Cognizant Technology Solutions, one of our finalists, in the cat...



Three execution design rules to succeed

Kasper Uhd Jepsen has written an article on his interpretation of the Global State of Oper...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver Business Transformation Category

  Read this article about Cognizant Technology Solutions, one of our finalists, in the cat...



Making Culture Stick

Jeff Hayes has written an article on his interpretation of the Global State of Operational...



BTOES ARTICLE - Executive Summary - Research Report 2018/19

   



BTOES ARTICLE - Demands Of The Customer Are Changing - Research Report 2018/19

 



BTOES ARTICLE - Closing Remarks - Research Report 2018/19

 



2019 AWARD FINALIST SPOTLIGHT: Hillphoenix - Finalist in the Operational Excellence in Manufacturing Category

  Read this article about Hillphoenix, one of our finalists, in the category Best Achievem...



Key drivers pushing change in the Operational Excellence Ecosystem - Research Report 2018/19

   



Perspectives of Large, Medium & Small Corporations - Research Report 2018/19

   



Industry Perspectives - Research Report 2018/19

   



2019 AWARD FINALIST SPOTLIGHT: NTT DATA Services - Finalist in the Operational Excellence in Healthcare Project Category

  Read this article about Blue NTT DATA Services, one of our finalists, in the category Be...



Operational Excellence in Action - Leading Companies - Research Report 2018/19

   



Top Industry thought-leaders (Individuals vs. Companies) - Research Report 2018/19

   



2019 AWARD FINALIST SPOTLIGHT: Mayo Clinic - Finalist in the Operational Excellence in Healthcare Category

  Read this article about Mayo Clinic, one of our finalists, in the category Best Achievem...



Vijay Bajaj, Founder & CEO, BTOES. Opening Keynote on Critical Challenges within Operational Excellence

 



The greatest development for Operational Excellence in the past 5 years - Research Report 2018/19

   



2019 AWARD FINALIST SPOTLIGHT: The DICE Group - Finalist in the Operational Excellence in Healthcare Project Category

  Read this article about Blue The DICE Group at Thomas Jefferson University and Jefferson...



Operational Excellence Focus over the next 12-18 months - Research Report 2018/19

   



Roadblocks - Research Report 2018/19

   



Primary Measures of Success of Operational Excellence Programs - Research Report 2018/19

   



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