Business Transformation & Operational Excellence Insights

December 18, 2018 Changing & Improving Company Culture Lean Agile Operational Excellence Continuous Improvement Change Management Business Transformation Lean Six Sigma Process Improvement Business Excellence process excellence Enterprise Excellence Lean Enterprise Capability Excellence Process Optimization Business Improvement Process Management Organizational Excellence Lack of/Need for Support from Employees Failure to Innovate Relationships Between Departments Lack of/Need for Skilled Workers Lack of/Need for Resources Integrating CI Methodologies Adapting to Business Trends Changing Customer Demands Maintaining key Priorities Leadership Understanding & Buy-In New Technologies end-to-end Business Transformation Execution & Sustaining OpEx Projects

How to implant an Operational Excellence Culture and not die trying

Marta Ventosa has written an article on her interpretation of the Global State of Operatio...

Marta Ventosa

December 17, 2018 Changing & Improving Company Culture Lean Agile Operational Excellence Continuous Improvement Change Management Business Transformation Lean Six Sigma Process Improvement Business Excellence process excellence Enterprise Excellence Lean Enterprise Capability Excellence Process Optimization Business Improvement Process Management Organizational Excellence Lack of/Need for Support from Employees Failure to Innovate Relationships Between Departments Lack of/Need for Skilled Workers Lack of/Need for Resources Integrating CI Methodologies Adapting to Business Trends Changing Customer Demands Maintaining key Priorities Leadership Understanding & Buy-In New Technologies end-to-end Business Transformation Execution & Sustaining OpEx Projects

Culture Transformation - Don’t hire People who fit your organisation

Philip Holt has written an article on his interpretation of the Global State of Operationa...

Philip Holt

December 17, 2018 Leadership Understanding & Buy-In New Technologies end-to-end Business Transformation Execution & Sustaining OpEx Projects Changing & Improving Company Culture Lean Agile Operational Excellence Continuous Improvement Change Management Business Transformation Lean Six Sigma Process Improvement Business Excellence process excellence Enterprise Excellence Lean Enterprise Capability Excellence Process Optimization Business Improvement Process Management Organizational Excellence Lack of/Need for Support from Employees Failure to Innovate Relationships Between Departments Lack of/Need for Skilled Workers Lack of/Need for Resources Integrating CI Methodologies Adapting to Business Trends Changing Customer Demands Maintaining key Priorities

Operational Excellence- Time to eat our own dog food

Bart Reijs has written an article on his interpretation of the Global State of Operational...

Bart Reijs

December 17, 2018 Changing & Improving Company Culture Lean Agile Operational Excellence Continuous Improvement Change Management Business Improvement Lean Six Sigma Business Transformation Process Improvement Business Excellence process excellence Enterprise Excellence Lean Enterprise Capability Excellence Process Optimization Process Management Organizational Excellence Lack of/Need for Support from Employees Failure to Innovate Relationships Between Departments Lack of/Need for Skilled Workers Lack of/Need for Resources Integrating CI Methodologies Adapting to Business Trends Changing Customer Demands Maintaining key Priorities Leadership Understanding & Buy-In New Technologies end-to-end Business Transformation Execution & Sustaining OpEx Projects

Operational Excellence is Cultural Transformation- (or the other way around?)

Edgard Graterol has written an article on his interpretation of the Global State of Operat...

Edgard Graterol

December 16, 2018 Changing & Improving Company Culture Lean Agile Operational Excellence Continuous Improvement Change Management Business Transformation Lean Six Sigma Process Improvement Business Excellence process excellence Enterprise Excellence Lean Enterprise Capability Excellence Process Optimization Business Improvement Process Management Organizational Excellence Lack of/Need for Support from Employees Failure to Innovate Relationships Between Departments Lack of/Need for Skilled Workers Lack of/Need for Resources Integrating CI Methodologies Adapting to Business Trends Changing Customer Demands Maintaining key Priorities Leadership Understanding & Buy-In New Technologies end-to-end Business Transformation Execution & Sustaining OpEx Projects

Culture - the result of shared values

Steven Hodlin has written an article on his interpretation of the Global State of Operatio...

Steven Hodlin

Culture- A competitive differentiator in the digital age

Dushyanth Sekhar has written an article on his interpretation of the Global State of Opera...

Dushyanth Sekhar

December 16, 2018 Adapting to Business Trends Changing Customer Demands Maintaining key Priorities Leadership Understanding & Buy-In New Technologies end-to-end Business Transformation Execution & Sustaining OpEx Projects Changing & Improving Company Culture Lean Agile Operational Excellence Continuous Improvement Change Management Business Transformation Lean Six Sigma Process Improvement Business Excellence process excellence Enterprise Excellence Lean Enterprise Capability Excellence Process Optimization Business Improvement Process Management Organizational Excellence Lack of/Need for Support from Employees Failure to Innovate Relationships Between Departments Lack of/Need for Skilled Workers Lack of/Need for Resources Integrating CI Methodologies

Key OpEx Drivers and How to leverage them

Kaushal Mehta has written an article on his interpretation of the Global State of Operatio...

Kaushal Mehta

December 15, 2018 Adapting to Business Trends Changing Customer Demands Maintaining key Priorities Leadership Understanding & Buy-In New Technologies end-to-end Business Transformation Execution & Sustaining OpEx Projects Changing & Improving Company Culture Lean Agile Operational Excellence Continuous Improvement Change Management Business Transformation Lean Six Sigma Process Improvement Business Excellence process excellence Enterprise Excellence Lean Enterprise Capability Excellence Process Optimization Business Improvement Process Management Organizational Excellence Lack of/Need for Support from Employees Failure to Innovate Relationships Between Departments Lack of/Need for Skilled Workers Lack of/Need for Resources Integrating CI Methodologies

Our industry is full of buzzword bingo and acronyms

Stefan Schmidt has written an article on his interpretation of the Global State of Operati...

Stefan Schmidt

December 15, 2018 Execution & Sustaining OpEx Projects Changing & Improving Company Culture Lean Agile Operational Excellence Continuous Improvement Change Management Business Transformation Lean Six Sigma Process Improvement Business Excellence process excellence Enterprise Excellence Lean Enterprise Capability Excellence Process Optimization Business Improvement Process Management Organizational Excellence Lack of/Need for Support from Employees Failure to Innovate Relationships Between Departments Lack of/Need for Skilled Workers Lack of/Need for Resources Integrating CI Methodologies Adapting to Business Trends Changing Customer Demands Maintaining key Priorities Leadership Understanding & Buy-In New Technologies end-to-end Business Transformation

Sustainability of Operational Excellence in the Age of Disruption and Change

Rebecca H Mott has written an article on her interpretation of the Global State of Operati...

Rebecca H Mott

December 15, 2018 Changing & Improving Company Culture Lean Agile Operational Excellence Continuous Improvement Change Management Business Transformation Lean Six Sigma Process Improvement Business Excellence process excellence Enterprise Excellence Lean Enterprise Capability Excellence Process Optimization Business Improvement Process Management Organizational Excellence Lack of/Need for Support from Employees Failure to Innovate Relationships Between Departments Lack of/Need for Skilled Workers Lack of/Need for Resources Integrating CI Methodologies Adapting to Business Trends Changing Customer Demands Maintaining key Priorities Leadership Understanding & Buy-In New Technologies end-to-end Business Transformation Execution & Sustaining OpEx Projects

Black belts, step aside

Canice Pinto has written an article on his interpretation of the Global State of Operation...

Canice Pinto

December 14, 2018 Changing & Improving Company Culture Lean Agile Operational Excellence Continuous Improvement Change Management Business Transformation Lean Six Sigma Process Improvement Business Excellence process excellence Enterprise Excellence Lean Enterprise Capability Excellence Process Optimization Business Improvement Process Management Organizational Excellence Lack of/Need for Support from Employees Failure to Innovate Relationships Between Departments Lack of/Need for Skilled Workers Lack of/Need for Resources Integrating CI Methodologies Adapting to Business Trends Changing Customer Demands Maintaining key Priorities Leadership Understanding & Buy-In New Technologies end-to-end Business Transformation Execution & Sustaining OpEx Projects

Culture, culture, culture - Do we need to change and improve it or help it evolve?

Steve Waszak has written an article on his interpretation of the Global State of Operation...

Steve Waszak

December 14, 2018 Adapting to Business Trends Changing Customer Demands Maintaining key Priorities Leadership Understanding & Buy-In New Technologies end-to-end Business Transformation Execution & Sustaining OpEx Projects Changing & Improving Company Culture Lean Agile Operational Excellence Continuous Improvement Change Management Business Transformation Lean Six Sigma Process Improvement Business Excellence process excellence Enterprise Excellence Lean Enterprise Capability Excellence Process Optimization Business Improvement Process Management Organizational Excellence Lack of/Need for Support from Employees Primary Measure of succes Failure to Innovate Relationships Between Departments Lack of/Need for Skilled Workers Lack of/Need for Resources Integrating CI Methodologies

So, how do we grow OE in light of change drivers?

Pranay Butala has written an article on his interpretation of the Global State of Operatio...

Pranay Butala

December 14, 2018 Changing & Improving Company Culture Lean Agile Operational Excellence Continuous Improvement Change Management Business Transformation Lean Six Sigma Process Improvement Business Excellence process excellence Enterprise Excellence Lean Enterprise Capability Excellence Process Optimization Business Improvement Process Management Organizational Excellence Primary Measure of succes Lack of/Need for Support from Employees Failure to Innovate Relationships Between Departments Lack of/Need for Skilled Workers Lack of/Need for Resources Integrating CI Methodologies Adapting to Business Trends Changing Customer Demands Maintaining key Priorities Leadership Understanding & Buy-In New Technologies end-to-end Business Transformation Execution & Sustaining OpEx Projects

Operations Excellence means change excellence

Dr. Joachim Wolbersen has written an article on his interpretation of the Global State of ...

Dr. Joachim Wolbersen

December 13, 2018 Execution & Sustaining OpEx Projects Changing & Improving Company Culture Lean Agile Operational Excellence Continuous Improvement Change Management Business Transformation Lean Six Sigma Process Improvement Business Excellence process excellence Enterprise Excellence Lean Enterprise Capability Excellence Process Optimization Business Improvement Process Management Organizational Excellence Lack of/Need for Support from Employees Failure to Innovate Relationships Between Departments Integrating CI Methodologies Adapting to Business Trends Lack of/Need for Resources Lack of/Need for Skilled Workers Changing Customer Demands Maintaining key Priorities Leadership Understanding & Buy-In New Technologies end-to-end Business Transformation

The Good, The Bad and The Ugly of Sustaining an Operational Excellence Program

Damian Bivona has written an article on his interpretation of the Global State of Operatio...

Damian Bivona

December 13, 2018 Execution & Sustaining OpEx Projects Changing & Improving Company Culture Lean Agile Operational Excellence Continuous Improvement Change Management Business Improvement Business Transformation Lean Six Sigma Process Improvement Business Excellence process excellence Enterprise Excellence Process Optimization Lean Enterprise Capability Excellence Process Management Organizational Excellence Primary Measure of succes Lack of/Need for Support from Employees Failure to Innovate Relationships Between Departments Lack of/Need for Skilled Workers Lack of/Need for Resources Integrating CI Methodologies Adapting to Business Trends Changing Customer Demands Maintaining key Priorities Leadership Understanding & Buy-In New Technologies end-to-end Business Transformation

Primary Measures of Success of OPEX Program

Al Mustacciuolo has written an article on his interpretation of the Global State of Operat...

Al Mostacciuolo

December 13, 2018 Lack of/Need for Support from Employees Failure to Innovate Relationships Between Departments Lack of/Need for Skilled Workers Lack of/Need for Resources Integrating CI Methodologies Adapting to Business Trends Changing Customer Demands Maintaining key Priorities Leadership Understanding & Buy-In New Technologies end-to-end Business Transformation Execution & Sustaining OpEx Projects Changing & Improving Company Culture Lean Agile Operational Excellence Continuous Improvement Change Management Business Transformation Lean Six Sigma Process Improvement Business Excellence process excellence Enterprise Excellence Lean Enterprise Capability Excellence Process Optimization Business Improvement Process Management Organizational Excellence

Operational Excellence is not a “buzz word”

Heather Eusebio has written an article on her interpretation of the Global State of Operat...

Heather Eusebio

December 12, 2018 Adapting to Business Trends Changing Customer Demands Maintaining key Priorities Leadership Understanding & Buy-In New Technologies end-to-end Business Transformation Execution & Sustaining OpEx Projects Changing & Improving Company Culture Lean Agile Operational Excellence Continuous Improvement Change Management Business Improvement Business Transformation Lean Six Sigma Process Improvement Business Excellence process excellence Enterprise Excellence Lean Enterprise Capability Excellence Process Optimization Process Management Organizational Excellence Lack of/Need for Support from Employees Failure to Innovate Relationships Between Departments Lack of/Need for Skilled Workers Lack of/Need for Resources Integrating CI Methodologies

Operations Excellence – a new world if you can take it….

Alex Lima has written an article on his interpretation of the Global State of Operational ...

Alex Lima

December 12, 2018 Changing & Improving Company Culture Lean Agile Operational Excellence Continuous Improvement Change Management Business Transformation Lean Six Sigma Process Improvement Business Excellence process excellence Enterprise Excellence Lean Enterprise Capability Excellence Process Optimization Business Improvement Process Management Organizational Excellence Lack of/Need for Support from Employees Failure to Innovate Relationships Between Departments Lack of/Need for Skilled Workers Lack of/Need for Resources Integrating CI Methodologies Adapting to Business Trends Changing Customer Demands Maintaining key Priorities Leadership Understanding & Buy-In New Technologies end-to-end Business Transformation Execution & Sustaining OpEx Projects

Don’t Work on Culture!

Alan Ichikawa has written an article on his interpretation of the Global State of Operatio...

Alan Ichikawa

December 12, 2018 Execution & Sustaining OpEx Projects Changing & Improving Company Culture Lean Agile Operational Excellence Continuous Improvement Change Management Business Transformation Lean Six Sigma Process Improvement Business Excellence process excellence Enterprise Excellence Lean Enterprise Capability Excellence Process Optimization Business Improvement Process Management Organizational Excellence Lack of/Need for Support from Employees Failure to Innovate Relationships Between Departments Lack of/Need for Skilled Workers Lack of/Need for Resources Integrating CI Methodologies Adapting to Business Trends Changing Customer Demands Maintaining key Priorities Leadership Understanding & Buy-In New Technologies end-to-end Business Transformation

Comprehensive Approach for Sustained Operational Excellence

Dawit Berhane has written an article on his interpretation of the Global State of Operatio...

Dawit Berhane

December 11, 2018 Execution & Sustaining OpEx Projects Changing & Improving Company Culture Lean Agile Operational Excellence Continuous Improvement Change Management Business Transformation Lean Six Sigma Process Improvement Business Excellence process excellence Enterprise Excellence Lean Enterprise Capability Excellence Process Optimization Business Improvement Process Management Organizational Excellence Lack of/Need for Support from Employees Failure to Innovate Relationships Between Departments Lack of/Need for Skilled Workers Lack of/Need for Resources Integrating CI Methodologies Adapting to Business Trends Changing Customer Demands Maintaining key Priorities Leadership Understanding & Buy-In New Technologies end-to-end Business Transformation

It’s Time for SMBs to implement Operational Excellence themselves

Mark Rehn has written an article on his interpretation of the Global State of Operational ...

Mark Rehn

December 11, 2018 Changing & Improving Company Culture Lean Agile Operational Excellence Continuous Improvement Change Management Business Improvement Business Excellence process excellence Enterprise Excellence Lean Enterprise Capability Excellence Process Improvement Process Optimization Process Management Organizational Excellence Lack of/Need for Support from Employees Failure to Innovate Relationships Between Departments Lack of/Need for Skilled Workers Lack of/Need for Resources Integrating CI Methodologies Adapting to Business Trends Changing Customer Demands Maintaining key Priorities Leadership Understanding & Buy-In New Technologies end-to-end Business Transformation Execution & Sustaining OpEx Projects

The Awakening

Johan Southey has written an article on his interpretation of the Global State of Operatio...

Johan Southey

December 11, 2018 Execution & Sustaining OpEx Projects Changing & Improving Company Culture Lean Agile Operational Excellence Continuous Improvement Change Management Business Transformation Lean Six Sigma Process Improvement Business Excellence process excellence Enterprise Excellence Lean Enterprise Capability Excellence Process Management Organizational Excellence Business Improvement Process Optimization Lack of/Need for Support from Employees Failure to Innovate Relationships Between Departments Lack of/Need for Skilled Workers Lack of/Need for Resources Integrating CI Methodologies Adapting to Business Trends Changing Customer Demands Maintaining key Priorities Leadership Understanding & Buy-In New Technologies end-to-end Business Transformation

Our experience in deploying and sustaining an OE system @ BNP Paribas

Youcef Bensafi has written an article on his interpretation of the Global State of Operati...

Youcef Bensafi

December 10, 2018 Changing & Improving Company Culture Lean Agile Operational Excellence Continuous Improvement Change Management Business Transformation Lean Six Sigma Process Improvement Business Excellence process excellence Enterprise Excellence Lean Enterprise Capability Excellence Process Optimization Business Improvement Process Management Organizational Excellence Lack of/Need for Support from Employees Failure to Innovate Relationships Between Departments Lack of/Need for Skilled Workers Lack of/Need for Resources Integrating CI Methodologies Adapting to Business Trends Changing Customer Demands Maintaining key Priorities Leadership Understanding & Buy-In New Technologies end-to-end Business Transformation Execution & Sustaining OpEx Projects

Cultural Transformation & Leadership Buy-In and Understanding

Ganapathy Subrahmaniam

December 10, 2018 end-to-end Business Transformation Execution & Sustaining OpEx Projects Changing & Improving Company Culture Lean Agile Operational Excellence Continuous Improvement Change Management Business Improvement Lean Six Sigma Process Improvement Business Excellence process excellence Enterprise Excellence Lean Enterprise Capability Excellence Process Optimization Business Transformation Process Management Organizational Excellence Lack of/Need for Support from Employees Failure to Innovate Relationships Between Departments Lack of/Need for Skilled Workers Lack of/Need for Resources Integrating CI Methodologies Adapting to Business Trends Changing Customer Demands Maintaining key Priorities Leadership Understanding & Buy-In New Technologies

The Incredible Power of Simplicity

George H. Friesen

December 10, 2018 Changing Customer Demands Maintaining key Priorities Leadership Understanding & Buy-In New Technologies end-to-end Business Transformation Execution & Sustaining OpEx Projects Changing & Improving Company Culture Lean Agile Operational Excellence Continuous Improvement Change Management Business Improvement Business Excellence process excellence Business Transformation Process Improvement Enterprise Excellence Lean Enterprise Capability Excellence Robotic Process Automation Process Management Process Optimization Organizational Excellence Lack of/Need for Support from Employees Failure to Innovate Relationships Between Departments Lack of/Need for Skilled Workers Lack of/Need for Resources Integrating CI Methodologies Adapting to Business Trends

Challenges and opportunities at customer experience programs

Leandro Mello Bacellar

December 09, 2018 Changing & Improving Company Culture Execution & Sustaining OpEx Projects end-to-end Business Transformation New Technologies Maintaining key Priorities Changing Customer Demands Adapting to Business Trends Integrating CI Methodologies Lean Agile Operational Excellence Continuous Improvement Change Management Business Transformation Lean Six Sigma Process Improvement Business Excellence process excellence Enterprise Excellence Lean Enterprise Capability Excellence Process Optimization Business Improvement Process Management Organizational Excellence Lack of/Need for Support from Employees Failure to Innovate Relationships Between Departments Lack of/Need for Skilled Workers Lack of/Need for Resources Leadership Understanding & Buy-In

“Who is the most important enabler of transformation in your organization?”

Alan Bronowicz

December 09, 2018 Changing & Improving Company Culture Lean Agile Operational Excellence Continuous Improvement Change Management Business Transformation Lean Six Sigma Process Improvement Business Excellence process excellence Enterprise Excellence Lean Enterprise Capability Excellence Process Optimization Business Improvement Process Management Organizational Excellence Lack of/Need for Support from Employees Failure to Innovate Relationships Between Departments Lack of/Need for Skilled Workers Lack of/Need for Resources Integrating CI Methodologies Adapting to Business Trends Changing Customer Demands Maintaining key Priorities Leadership Understanding & Buy-In New Technologies end-to-end Business Transformation Execution & Sustaining OpEx Projects

The Mainstay of Operational Excellence for Cultural Transformation

Steven Hoisington

December 09, 2018 Execution & Sustaining OpEx Projects Changing & Improving Company Culture Lean Agile Operational Excellence Continuous Improvement Change Management Business Transformation Lean Six Sigma Process Improvement Business Excellence process excellence Enterprise Excellence Lean Enterprise Capability Excellence Process Optimization Business Improvement Process Management Organizational Excellence Lack of/Need for Support from Employees Failure to Innovate Relationships Between Departments Lack of/Need for Skilled Workers Lack of/Need for Resources Integrating CI Methodologies Adapting to Business Trends Changing Customer Demands Maintaining key Priorities Leadership Understanding & Buy-In New Technologies end-to-end Business Transformation

The Wheel of Sustainability – A Model to Help Improvement Efforts Live on

Adam Lawrence

December 08, 2018 Execution & Sustaining OpEx Projects Changing & Improving Company Culture Lean Agile Operational Excellence Continuous Improvement Change Management Business Transformation Lean Six Sigma Process Management Process Improvement Business Excellence process excellence Enterprise Excellence Lean Enterprise Capability Excellence Process Optimization Business Improvement Organizational Excellence Lack of/Need for Support from Employees Failure to Innovate Relationships Between Departments Lack of/Need for Skilled Workers Lack of/Need for Resources Integrating CI Methodologies Adapting to Business Trends Changing Customer Demands Maintaining key Priorities Leadership Understanding & Buy-In New Technologies end-to-end Business Transformation

Linking Operational Excellence, Business Transformation & Cultural Change into a Sustainable Business Model

Leonard R. Hepp

December 08, 2018 Execution & Sustaining OpEx Projects Changing & Improving Company Culture Lean Agile Operational Excellence Continuous Improvement Change Management Business Transformation Lean Six Sigma process excellence Enterprise Excellence Lean Enterprise Capability Excellence Process Optimization Business Improvement Process Management Organizational Excellence Lack of/Need for Support from Employees Failure to Innovate Relationships Between Departments Lack of/Need for Skilled Workers Lack of/Need for Resources Integrating CI Methodologies Adapting to Business Trends Changing Customer Demands Maintaining key Priorities Leadership Understanding & Buy-In New Technologies end-to-end Business Transformation

Sustaining Operational Excellence: Why so hard?

Sisir Padhy

December 08, 2018 end-to-end Business Transformation Execution & Sustaining OpEx Projects Changing & Improving Company Culture Operational Excellence Lean Lean Six Sigma Agile Continuous Improvement Change Management Business Transformation Process Improvement process excellence Enterprise Excellence Lean Enterprise Process Optimization Business Improvement Process Management Organizational Excellence Capability Excellence Lack of/Need for Support from Employees Failure to Innovate Relationships Between Departments Lack of/Need for Skilled Workers Lack of/Need for Resources Integrating CI Methodologies Adapting to Business Trends Changing Customer Demands Maintaining key Priorities Leadership Understanding & Buy-In New Technologies

Business Transformation in the P&C insurance industry

Parag Gupta has written an article on his interpretation of the Global State of Operationa...

Parag Gupta

December 08, 2018 Execution & Sustaining OpEx Projects Changing & Improving Company Culture Organizational Excellence Agile Lean Operational Excellence Continuous Improvement Change Management Business Transformation Lean Six Sigma Process Improvement Business Excellence process excellence Enterprise Excellence Lean Enterprise Capability Excellence Process Optimization Business Improvement Process Management Lack of/Need for Support from Employees Failure to Innovate Integrating CI Methodologies New Technologies end-to-end Business Transformation Leadership Understanding & Buy-In Maintaining key Priorities Lack of/Need for Resources Adapting to Business Trends Changing Customer Demands Lack of/Need for Skilled Workers Relationships Between Departments

Addressing OE Challenges with Culture & Sustainment

Joseph D. Vacca

December 07, 2018 Adapting to Business Trends Integrating CI Methodologies Lack of/Need for Resources Lack of/Need for Skilled Workers Relationships Between Departments Failure to Innovate Lack of/Need for Support from Employees Organizational Excellence Agile Lean Six Sigma Lean Continuous Improvement Change Management Business Improvement Process Improvement Business Excellence Enterprise Excellence Lean Enterprise Capability Excellence Process Optimization end-to-end Business Transformation Execution & Sustaining OpEx Projects Changing & Improving Company Culture Changing Customer Demands Maintaining key Priorities Leadership Understanding & Buy-In New Technologies