As you rise up the ranks of your organization the problems become more complex and the impact of applying a poor solution is tremendous. Throw in having multiple sites, each one with a different culture and it becomes even harder to solve enterprise level problems. But that’s your job! You got to where you are because you were good at firefighting (aka fixing problems). In many cases, the approach that worked at the line level or even the department level isn’t as effective at the enterprise level.
Creating a small scale experiment of a potential solution will help you test your hypothesis before applying it on a much larger scale. Granted, not every problem will require this approach, but search for opportunities to try this. It could save you money, time and lots of headache. When creating a small, curated, experiment make sure you have a realistic idea of the effect of the change. It’s silly to believe that replacing a few printers is going to result in an increase of top line revenue. However, if you can design the experiment in a way where you can capture a process metric you can at least see the impact it may or may not have. For example, for a few weeks we had our Transportation team help our patients leave the hospital instead of our nurses. We noticed an immediate impact on two of our process metrics.
Remember the line “Failure is not an option” from the Apollo 13 movie? In this case it’s absolutely an option. In fact, a better mantra might be “fail and learn why.” For example, my hospital is interested in improving the time it takes to transfer a patient from the Emergency Department to a Nursing Floor. Our experiment, which focused on the timely exchange of patient information between the Emergency department and Floor Nurses, did not work! Luckily we found this out after experimenting with one floor. Imagine what could have happened had we tried to roll this out to all the Nursing floors across two hospitals!
Creating small scale experiments to test potential solutions may take longer but it can save you from making costly mistakes.
Learn more about using small experiments to solve big problems during my keynote at BTOES18!
Below you will find full details above BTOES18.
BTOES18 will provide you with industry leading practical case studies and ideas exchange to help you design and deliver value-oriented Operational Excellence end-to-end Business Transformations.
You will take away practical lessons on how to gain measurable benefits that transcend cost cutting to deliver revenue growth through execution advantage, and rigorous process execution across the enterprise to deliver certainty of outcomes.
Focused on the key trends and pressing issues that matter:
No other event utilizes our unique blend of top-tier case studies, panel discussions, speaker roundtables, technology test-drives and more, to gain valuable insights from your peers and global market leaders within all key industries.
Packed with incredible progressive leaders, content and networking opportunities, BTOES18 will show you that when Operational Excellence is applied effectively, it will help your organization hit far harder, and move far faster than the competition.
The Largest Scale
Forecasting 850+ leadership-level attendees, this summit is the largest gathering of progressive senior-level executives within Business Transformation & Operational Excellence.
BTOES18 has been uniquely designed, to drive the best attendees, deliver exceptional content, and be the most engaging event in the industry.
With over 100 speakers, over 100 sessions, 12 Keynotes, 9 Track Themes, 5 parallel tracks, 60+ track sessions, 50 roundtable discussions, 20 Interactive Workshops, 6 Thought Leader Panels, 5 Leaders Boardrooms, The Industry Awards Program, Site Visits, 20+ hours of social networking including 2 gala cocktail parties, dinners, numerous group activities, this is the ultimate event to benchmark, network and drive Operational Excellence to the next level.
This event is packed with progressive leaders, who will show you that when Operational Excellence is applied effectively, it will help your organization hit far harder, and move far faster than the competition, propelling top-line growth.
Click here to view speakers in detail.
Key Challenges And Pressing Issues That Will Be Addressed:
The Rationale Behind BTOES18
Speed, and the ability to adapt to changing market conditions are a significant challenge for business.
New technologies and innovation acceleration are disrupting all traditional industries and markets. Start-ups no longer have major barriers to entry, computing powering is accelerating, and business models are being disrupted in just a few months, causing massive pressures on margins.
The threat of new competition (the #1 driver), rising customer expectations, expanding markets, and digitalization are the key drivers of change, and the driving force behind the every increasing need for Operational Excellence, especially for end-to-end Business Transformation, and rapid flexible solution offerings and execution.
Every change in the market affects how a company operates and performs, often dramatically. And these days, it is difficult to respond to one disruption before being thrown off course by the next one. Advanced technologies, increasing digitization such as AI, Robotic Process Automation, Machine Learning, IOT, Cloud Computing, Big Data, Data Analytics, Advanced Robotics, 3D Printing, Mobile Applications are just some of the technology shifts.
These digitalizations’ bring a quantum leap in productively improvement, but consequently leaders have to rethink their operations end to end, including how to incorporate digitalization activities along the whole value chain, e.g. use of big data in customer operations, or 3D printing technology in manufacturing.
Teams will need to embrace a culture of operational excellence, reimagined operations every day, foster open communication and faster decision-making. Product development, procurement, supply chain management, production system design, and all manufacturing and services will need to be transformed. Operational Excellence professionals needs to adapt and actively embrace all these new technologies and the new business models they create to ensure the organization is always at the cutting edge of execution excellence.
Whether its the need to keep up with new technologies, the pressures of implementing and sustaining a fully-fledged culture of Operational Excellence, or encouraging the allocation of resources and buy-in for Operational Excellence projects, it is clear that Operational Excellence practitioners are facing a period of incredible change and upheaval.
Exceptionally savvy companies manage these changes by developing end-to-end global operating strategies that enable profitable growth that take charge of innovation execution and stay nimble enough to respond to rapidly changing condition. Strategies that embrace and thrive on the power of technology to drive innovation.
Operational excellence is a key attribute of leading companies in any industry. Through the combination of the right business strategy, the right technology strategy, the right operating model, and the right execution path, companies ride out recessions more successfully and emerge from them more quickly, developing competitive advantage regardless of economic conditions.
BTOES18 will help continuous improvement professionals, map out, plan and execute the operational excellence strategies to ensure their businesses effectively adapt to all the business transformation and disruptive challenges taking placing.
The event seeks to understand the most crucial issues, priorities and successes faced by Operational Excellence Practitioners and all the latest developments.
The Business Transformation & Operational Excellence Awards, the industry’s most elite awards program, showcase globally the most outstanding individual & organizational achievements through the deployment of Operational Excellence programs.
Please visit the awards website to access the full details.
CEOs & C-Level, Global Heads, Heads of, EVPs, SVPs, VPs, Directors of Business Excellence, Business Transformation, Innovation Excellence, Customer Experience, Productivity, Operational Excellence, Continuous Improvement, Strategy, Change Management, Customer Experience, Lean Enterprise, Capability Excellence, Process Optimization & Process Management, Process, Innovation, Process Excellence, Lean Six Sigma, Six Sigma, Business Improvement, Process Management, Process Engineering, Process Analysis, Enterprise Risk Management, Production & Logistics, Business Process Management. Master Black Belts, Process Re-Engineering, Supply Chain, BPM, Operational Performance Solutions, Performance Excellence, Clinical Excellence, Patient Safety, Clinical Outcomes.
Manufacturing, Hospitals, Healthcare, Medical Devices, Automotive,Transportation, Rail & Airlines, Banking, Capital Markets & Insurance, Consumer Products & Retail, Pharmaceuticals & Life Sciences, Government, Armed Forces & Public Sector, Mining & Metals, Oil & Gas, Power & Utilities, Real Estate, Hospitality & Construction, Technology, and Communications.
Register Now – Discount Information
Register before prices go up on February 2nd, 2018, after that no more discounts.
The summit will be a sell-out, and you and your teams need to be there. Take advantage of the limited 15% early bird booking offer. For more information and to secure your place now to avoid disappointment.
Share Your Improvement Story - Poster Presentations
Does your organization have an improvement story to share? This is an opportunity to display your story as a poster board and gain recognition for your continuous improvement initiatives.
To be considered, please email an abstract of your presentation proposal to email@example.com.
Abstracts should be up to 250 words in length, outlining the project covered. All applicants will be informed if their poster board has been accepted within 14 days of receipt.
We will be approving 100 Poster Presentations for display at Business Transformation & Operational Excellence World Summit.
Presenters will need to be available to discuss their Poster Presentation on both days of the summit, March 14 & March 15, 2018 during the morning and afternoon refreshment breaks.
Please click here to learn more.
We understand the value of team knowledge sharing, and encourage the holding of team meetings & events around the summit.
To receive the team discount, simple click here to register and input the respective Registration Code. Discounts apply off the FULL PRICE only
Teams of 3+ receive a 25% discount with Registration Code: BTOES25
Teams of 5+ receive a 35% discount with Registration Code: BTOES35
Teams of 7+ receive a 40% discount with Registration Code: BTOES40
Teams of 10+ receive a 45% discount with Registration Code: BTOES45
Teams of 20+ receive a 50% discount with Registration Code: BTOES50
You do not have to book the entire team together at the same time, but you are expected to meet the threshold and any deadline dates, to qualify for that discount to avoid your price being readjusted to the appropriate discount level or full price.
You can also book under one name, and edit the attendees names later. Please forward this email to your team members that would benefit from attending.
See you in Orlando.
We look forward to welcoming you.
The Global State of Operational Excellence: Critical Challenges & Future Trends seeks to understand the most crucial issues, priorities and successes faced by OpEx Practitioners in 2017. We’ve compiled the responses of hundreds of Operational Excellence practitioners to offer key insights into the state of Operational Excellence, including measures of success, the greatest developments, and much more in the following report.
Operational Excellence is the execution of the business strategy more consistently and reliably than the competition, with lower operational risk, lower operating costs, and increased revenues relative to its competitor. It is needed more than ever is today’s technology driven rapidly changing business models, which require organizations to undergo end-to-end business transformation. Operational Excellence can also be viewed as execution excellence.
Some of the key process methodologies used are Lean Thinking, Six Sigma, Hoshin Planning, Balanced Scorecard etc.
However, the focus of Operational Excellence goes beyond the traditional continuous improvement methods to a long-term change in organizational culture. Companies in pursuit of Operational Excellence do two things significantly differently than other companies: they manage their business and operational processes systematically and invest in developing the right culture.
Operational Excellence manifests itself through integrated performance across revenue, cost, and risk. It focuses on meeting customer expectation through the continuous improvement of the operational processes and the culture of the organization. The goal is to develop one single, integrated enterprise level management system with ideal flow. The second component, a culture of Operational Discipline, is commonly described as doing the right thing, the right way, every time. This culture is built upon guiding principles of integrity, questioning attitude, always problem-solving, daily continuous improvement mind-set, level of knowledge, teamwork, and process driven.
Welcome to BTOES Insights, the content portal for Business Transformation & Operational Excellence opinions, reports & news.
Full-length speaking sessions from the Business Transformation & Operational Excellence World Summit, accompanied by featured articles from the Speakers themselves.