Award-Winning Case Study: WNS
Entry: The Green Lean Sigma (GLS) Project
WNS Global Services is a recognized leader in business process outsourcing (BPO). Established in 1996 as a fully owned subsidiary of British Airways, WNS is now a publicly listed company on NYSE. WNS is passionate about building a market leading company valued by clients, employees, business partners, investors and communities.
We deliver value to our clients by bringing operational excellence and deep industry and functional knowledge to their critical business processes. We serve several industries viz travel, insurance, financial services, healthcare, professional services, manufacturing, distribution and retail. WNS has international presence with over 21000 employees and 20 sites spread across 6 countries India, Srilanka, Romania, Philippines, UK & USA.
WNS was the winner of the “Global Six Sigma Award- Best Outsourcing Company” in 2007. Introducing GLS – The WNS Green Project Improving the quality of the environment is now a business imperative for the world’s leading companies. The impact of carbon emissions and environmental issues will affect how companies operate in the future. WNS recognizes this fact and is committed to becoming a carbon neutral company.
These exclusive Award-Winning Case Studies, representing the very best uses of Operational Excellence practise are taken from The Global Six Sigma Awards. The Awards took place in conjunction with the Global Lean Six Sigma and Business Improvement Summit, and quickly became the industry’s most prestigious program. The Business Transformation & Operational Excellence World Summit has since taken over the Awards - to learn more, and see if your organization is suitable to attend, please visit the official Business Transformation & Operational Excellence Awards website.
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