EXCLUSIVE VIDEO: Creating a Lean Culture of Problem Solving

WATCH NOW: A Systematic Approach to Creating a Culture of Structured Problem Solving How c...



EXCLUSIVE VIDEO: Linking Your Core Business Processes with Process Architecture and Strategy - University of Dayton

  WATCH NOW: Linking your Business' Core Processes and Process Architecture with Strategy ...



Transforming Your Business to Achieve Operational Excellence

The 21st century economy requires organizations to apply a more agile approach to problem ...



Creating a Culture of Operational Discipline that leads to Operational Excellence

DOWNLOAD THE WHITEPAPER: Creating a Culture of Operational Excellence Discipline that lead...



EXCLUSIVE VIDEO: Lean Leadership: A Lean Organization Starts Here - MassMutual Financial Group

WATCH NOW: Lean Leadership - A Lean Organization Starts Here In a world where lean, six si...



Driving Quality Improvement Through a Patient-Centred Approach.: University Health Network

We are proud to offer our BTOES Insights community with access to the very best Award-Winn...



EXCLUSIVE VIDEO: Value Deployment - Developing, Engaging and Aligning the Power of Your People - US Synthetic

WATCH NOW:Strategy Deployment: Managing, Fostering & Creating Value throughout the Organis...



EXCLUSIVE VIDEO: Leveraging Lean for Market Growth - Goodyear Tire & Rubber

Watch Norbert's presentation session, 'Lean Driven Innovation', here, courtesy of the Busi...



Organizational Transformation: 6 Presentations to begin your Organizational Excellence Journey

Pick from 6 of the fantastic Organizational Excellence presentations below, courtesy of Mu...



Evolving To Meet the Challenges of a “Perfect Storm”: Big Rewards for Those who Achieve Business Transformation

Finance organizations within global corporations face mounting pressures and increasing co...



EXCLUSIVE VIDEO: Business Transformation & Operational Excellence: Achieving Enterprise Excellence - Bristol Myers-Squibb

Watch Rick's full session, 'Achieving Enterprise Excellence by 2020', here, courtesy of th...



Enterprise Process Modeling: Tackling Digital Transformations

Businesses and organizations everywhere struggle with the pace, volume, and complexity of ...



Robotic Process Automation – Pragmatic Solution or Dangerous Illusion?



EXCLUSIVE VIDEO: Avvo's Agile Business Transformation: Using Operational Excellence Tools & Methodologies - Avvo

Agile software development and operational excellence agility share a few core tenets: bri...



The Lean 5S Guide - Isn't it about time?

No matter which industry you’re in, disorganization in the workplace is a slow, subtle kil...



11 learnings from the Business Transformation & Operational Excellence Awards - IBM, Sanofi, Phillips and More

This video session covers a 45 minute discussion between the Awards winners from the Busin...



SLIDE DECK: Customer-Back Innovation; An Innovation Framework for Accelerating Organic Growth



Is Over-Delegation the Biggest Mistake when trying to sustain Culture Transformation?

One of the first things to learn as a new manager is to delegate, but as a leader who sets...



Operational Excellence in Manufacturing Case Study Example: Johnson Controls

We are proud to offer our BTOES Insights community with access to the very best Award-Winn...



SLIDE DECK: Ensuring that the Executive Board is Brought in to Sustain a Successful OpEx Program, Cardinal Health

Courtesy of Cardinal Health, 'Ensuring that the Executive Board is Bought in to Sustain a ...



The Fast Lane to Excellence: How to be a Better Leader in Manufacturing - 4 tips

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The World of Business Transformation: Full Paper



Digital Transformation: How Big Data Medical Apps are Ramping up Healthcare in Developing Countries



Yes, but What do Values Have to do with Lean?



Change Management: Revisiting the Threat and Opportunity Matrix



How to Make Practical Innovation Sustainable

Break through innovation gridlock, regardless of your organizational shape, size, or avail...



Enabling Digital Business Transformation with Enterprise-wide Process Modeling

We are pleased to offer our readers this new White Paper on Digital Business Transformatio...



Win with Digital: How to Transform your Business to Provide Digital Services

How can you 'Win' with Digital Transformation? There seems to be little doubt that the mos...



Preparing for Annual Continuous & Productivity Improvement Reviews: Don't wait until January

Keeping up with the Numbers In a slow growth economic environment, continuous productivity...



Introducing and Embracing Digital Transformation in Healthcare: Mentis Neuro Health

We are proud to offer our BTOES Insights community with access to the very best Award-Winn...



Strategy & Transformation Templates, Learning Resources from Flevy.com

Courtesy of Flevy.com [Free PowerPoint] Strategy & Transformation Templates -- Growth, Inn...



The Fast Lane: 13 Ways 'Difficult Relationships' Damage Company Culture



Ensuring an Excellent Customer Experience with the perfect Mobile Customer Journey

Courtesy of Flevy.com Design the optimal Mobile Journey and Experience for your customers.



What is your Change Management Strategy?

For many, change is frightening, threatening and therefore it is resisted at all costs. It...



SLIDE DECK: 3 Lessons for Driving Innovation & Agility through Operational Excellence, Ebay

How can you utilise Operational Excellence to encourage Innovation & Agility within your o...



Are Hard Skills or Soft Skills More Important for Culture? 5 Tips on Hiring for the Factory Floor

Question: When you hired for the factory floor, what was more important to you in the cand...



Operational Excellence in Oil & Gas, Power & Utilities Awards Winners: Black & Veatch

We are proud to offer our BTOES Insights community with access to the very best Award-Winn...



INTERVIEW: Engaging Leadership with Operational Excellence, with Jabil's Jeff Porada

Jeff Porada is the Global Director of Lean Six Sigma at Jabil.  Jeff manages the “Business...



Improving Company Culture: Why happier teams are more productive. Fact.

There’s a great deal of research that supports the hunch that happier teams and individual...



Integrative Models for Achieving Sustainable Business Excellence and Progressive Business Growth

Professional fields are often strewn with terminologies that confound the uninitiated and ...



SLIDE DECK: Driving Business Transformation with Workplace Analytics, Microsoft

Courtesy of Microsoft Workplace Analytics, 'Measuring Knowledge Workers - Business Transfo...



Best Achievement in Cultural Transformation to deliver a high performing Operational Excellence culture: NextEra Energy

We are proud to offer our BTOES Insights community with access to the very best Award-Winn...



Be A Rebel With A Cause: 7 Steps for A Successful Gemba Walk

This post was originally featured on TBMcg.com Gemba walks are often misunderstood as “man...



INTERVIEW: Applying Business Transformation to your Company Culture with Felicia Linch, Kitch Consulting

Felicia Linch is Founder and Managing Director of Kitch Consulting & Coaching Ltd.



Award Winning Case Study: IBM Improving Customer Experience

We are proud to offer our BTOES Insights community with access to the very best Award-Winn...



Application Retirement: The Fastest $100,000 Cost Take Out in the History of IT

Already, some of the IT leaders I talk with are thinking about how to stretch their 2017 b...



INTERVIEW: Problem Solving with Culture Transformation and Operational Excellence, NCH Healthcare.

Mustafa Abdulali is the Director of Lean Transformation at NCH in Naples, FL.   Mustafa is...



Lean Assessment? We Don't Need No Stink'​in Lean Assessment...

Across the feeds of LinkedIn, to the tool chests of every self proclaimed lean or operatio...



Platinum Award Winning Case Studies, Available Now

We are proud to offer our BTOES Insights community with access to the very best Award-Winn...



5 Tips for Introducing Lean to Administrative Functions

While many will still argue that "this may work on the shop floor but not in my office," h...



3 Ways BPM Must Change to Reflect the Digital World

This content was originally posted on Signavio.com.



Slide Deck: Engaging Leadership in the Bose Lean IT journey, Bose Corporation

  Download Slides Now We are excited to offer our readers some more content from the Busin...



Interview: Kevin Duggan, Institute of Operational Excellence

At the Business Transformation & Operational Excellence World Summit last month in Orlando...



SLIDE DECK: Taking your Operational Excellence Program to the Next Level, Catalent Pharma

Download Slides Now We are excited to offer our readers some brand new content from the Bu...



SLIDE DECK: Building the Fit Organization, or; Taking the Toyota Out of Lean

DOWNLOAD DAN'S SLIDE DECK: BUILDING THE FIT ORGANIZATION, NOW  Over the past 20 years, bus...



Reducing the Utilization of Continuous Observations for Safety Precautions

At the Business Transformation & Operational Excellence World Summit, more than 30 compani...



The BTOES17 Awards: Sanofi & Philips Lighting take home the Platinum Awards!

The Business Transformation & Operational Excellence Awards announces its 2017 winners



What Lies Beneath: Empowering Customer Experience with Your Portal and Apps



Agile Agility



What is the Value of A Modern Approach to BPM?

New White Paper, Courtesy of Signavio & MWD Advisors. Today’s digital world creates a new ...



Customer Listening Drives Responsiveness: How Your Toughest Customers Can Help Build Your Business

This article is  originally published on the TBM blog. Customer expectations always rise. ...



High Performance: Time to focus on uniqueness



Improving Culture between Business and IT

The corporate salute is alive and well in business, and one of the salutes is between the ...



Lean Assessment? We Don't Need No Stink'​in Lean Assessment...



The Root Cause of All Problems: Identify your Continuous Improvement 5 'Whys'

As simple as it might sound, wise problem-solvers who use "systems-thinking" when performi...



The 6 Mistakes Most Businesses Make When Adopting a Continuous Improvement Program



Baseball Leadership: A Lesson in Individual and Team Performance



Great Scott! Potential Sighting of Lean Product Development!

  There’s a scene in Back to the Future 2 where Doc and Marty McFly are trying to figure o...



DOWNLOAD: The 15 Keys to Successful Organizational Development (A Humanistic Perspective)

Download Slides Now Organizational Development has come a long way from languishing in the...



The Fast Lane to Operational Excellence

For those of us old enough to remember, we have been reading about the "Barriers to Operat...



Driving your employee engagement. What do you think?

A decade after the dot com bubble burst and just a little while after the announcement of ...



Acquisitions Gone Bad – Don’t Do it!



Focus on Productivity to Grow Earnings in This Tepid Economy

This article is  Part 1 in a Series on 2017 Planning and Budgeting, originally published o...



Thought for the Day: Focus Determines the Outcome



Successful Innovation: More Ideas is Not Better



Getting airborne: Cultural transformation in the Navy



Beware the New "Instant Pudding"​ of Operational Excellence

"Those who cannot learn from history are doomed to repeat it." - George Santayana



Operational Excellence Frameworks: Download Now

Take a look at 3 brand-new Operational Excellence Frameworks available now on BTOES Insigh...



The Employee Engagement Myth

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Why you need to implement Customer Relationship Management twice

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Transforming Company Culture, Understanding Your Strengths

When People Understand their Inherent Strengths, They can Focus on what they do Best. My g...



FREE GUIDE: Lean 5S

Download the Lean 5S Guide: Learn the Principles of the 5S/6S philosophy and how to succes...



LEARNING RESOURCE: An Introduction to the Business Partnership Life Cycle Scorecard



Performance Metrics that Matter: Effective Productivity Measures

Effective Productivity is a slippery slope.  Frankly, I can count on one hand the plants I...



Don't Sweat the Soft Skills

One of the most frequently asked questions I get as a Lean Six Sigma coach and mentor is a...



7 Reasons Why You Don’t Need a Continuous Improvement Program

It always astounds me when I walk into a large business, even many with a billion dollars ...



Manage passion, NOT people!

Last week, I was at a conference in Dublin and one of the participants was articulating ho...



SME Just Like Me!

Hiring season is underway, and you can’t wait to hire a Subject Mater Expert (SME) just li...



Edwin Moses

Edwin Moses was the greatest 400m hurdler the world has ever seen.



Successful Innovation through Business Process Management

 



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Featured Content

  • Best Achievement of Operational Excellence in Technology & Communications: IBM
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  • Best Achievement in Cultural Transformation to deliver a high performing Operational Excellence culture: NextEra Energy
    
Operational Excellence Frameworks and Learning Resources, Customer Experience, Digital Transformation and more introductions
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  • Six Sigma's Best Kept Secret: Motorola & The Malcolm Baldrige Awards
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