Courtesy of Mount Sinai Health System, 'Introduction to High Reliability Organizations' offers the following exceptional takeaways:
The five key principles of High Reliability Organizations
The concept of Just Culture
The impact of "drift" in a healthcare organization
The Unsafe Acts algorithm
About Mount Sinai Health System
Mount Sinai Health System has had considerable benefits with operational excellence since they embarked on this journey 5 years ago, but how have they sustained this in the organization? Download this slide deck to see Bruce Darrow discuss their journey, and how healthcare can create high reliability organizations and achieved significant benefits for their organization.
About the Author
Bruce Darrow, Associate Professor of Medicine/Cardiology, Senior Vice President of Information Technology, and Chief Medical Information Officer of Mount Sinai Health System, has been recognized for excellence in medical education and patient care at every level of his training as an academic physician. During his medical residency at Columbia Presbyterian Medical Center, his peers awarded him the Dr. Joseph N. Muschel Housestaff Award for combining clinical skills with empathetic and compassionate care.
In 2007 and 2009 he won the Solomon Berson Teaching Award from the Department of Medicine for the most significant contribution to housestaff education, and the Mount Sinai Hospital Department of Nursing has made him a four-time nominee and 2012 winner of the Attending Physician of the Year Award. Dr. Darrow is a Castle Connolly Top Doctor in the NY Metro Area for 2016-2018, as well as a 2017 recipient of Mount Sinai's Cullman Family Award for Excellence in Physician Communication.
During his tenure as CMIO, the Health Information Management Systems Society (HIMSS) awarded Mount Sinai Hospital the 2012 Davies Enterprise Award for excellence in health information technology and use of electronic health records to improve quality of care and patient safety.
These slides were first presented at the Business Transformation and Operational Excellence World Summit (BTOES). To learn more, please visitbtoes.com.
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