Great company cultures deliver great customer experiences – and better sales. But assessing your culture – and even more importantly – making sense of employee feedback can be daunting. In this session, we discuss how to:
Understand key elements of your culture
Prioritize and focus on the culture drivers that will make the biggest impact
Michael Hughes is a senior director in West Monroe Partners’ Operations Excellence practice and leads our Organizational Strategy and Change Management solutions, based in Chicago. He has more than 23 years of experience navigating all facets of change to deliver technology-enabled business transformation programs across an array of industries.
Michael Hughes is a highly regarded business transformation executive with expertise in the areas of strategy, leadership development, performance management, change management, organizational design/alignment, training, culture change, business planning, IT strategy, and process design/improvement. An accomplished senior consultant with a unique blend of business and technology acumen, he has substantial experience coaching and mentoring management teams and executives through business planning and through the process of leading change and transformation.
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