When a new strategy around customers became the top priority and focus, hear how culture change was needed to make this happen by:
Beth Schmidt is the Vice President of Process and Project Management at Mutual of Omaha. She has responsibility for the analysis and delivery of projects that support New Business processes. She also has a team of lean process improvement facilitators who engage in everything from major business unit transformation to project process mapping.
In addition to having a passion for process efficiency, Beth is passionate about high performance cultures. She was one of the original founding members of the Omaha Culture Ambassadors, a local group of like-minded individuals that is quickly growing to other cities around the country. She is a certified facilitator of culture change for Mutual of Omaha, and a Master Culture Champion.
Prior to joining Mutual of Omaha, Beth was the Director of Application Development at Farm Credit Services of America which has steadily been one of Omaha’s Best Places to work. She has 15 years experience in delivering software solutions, from programming to project management to team leadership. Beth holds a Master’s Degree in Adult Learning and Organizational Performance with a dual emphasis in Leadership, and Training and Development.WATCH NOW: More Videos from BTOES17