Rick Hepp, Executive Director of Operational Excellence at Bristol-Myers Squibb will be a part of the outstanding list of speakers at the Business Transformation & Operational Excellence World Summit (BTOES17). Rick will be speaking in the Operational Excellence Summit stream, with his session, 'Achieving Enterprise Excellence by 2020: Linking Key Behavior Indicators and Key Performance Indicators to Deliver Ideal Business Results'. We asked Rick to provide us with a few insights into his presentation, hopes & expectations for the summit.
I am responsible for effectively moving our strategy into execution by facilitating the identification of the right work to accomplish strategy, the integrated planning of that work, and the effective management of change for our employees and members.,
In the midst of market pressure and rapid change, how do we assure we "change well"
This session will include:
Change management is a function of your strategy and planning processes and should be fully integrated.
Will become the institutionalized way we do business, not a separate function.
Rick has 12 Years Product & Process Technology Leadership experience in Chemical and Plastics Industry (Aldrich Chemicals, General Electric Plastics).
Rick also holds 8 Years Global Sourcing/Supply Chain Management (GE Plastics); 19 Years as Six Sigma Quality Leader in Plastics, Insurance, and Health Care Industry. You can learn more about Rick's role at the summit here.