Where are you focusing your time and money? There?...Really?
Where does your company invest most when it comes to Operational Excellence? Perhaps you are concerned about staying up to date with the latest technology & the ‘digital transformation’ of your business. Maybe you are automating your processes to increase efficiency and eliminate waste. Perhaps your company is just in the early stages of OpEx, and your only key focus is establishing a culture of Operational Excellence.
Do these areas of focus vary industry to industry? Almost certainly. However, in our recent report on Areas to Invest In, BTOES Insights did discover that certain areas of Operational Excellence are certainly receiving a lot more attention across the eco-system.
BTOES Insights - in collaboration with the Business Transformation & Operational Excellence World Summit – recently released the results of our survey, ‘Pressing Issues in Operational Excellence’. We asked 150+ industry professionals to list the 3 areas their organization was investing most heavily in when it comes to OpEx – answers were open-ended in order to ensure we were not guilty of ‘pigeon-holing’ or misinterpreting responses.
We posed the question:
Respondents came from all areas of the eco-system; manufacturing, healthcare (a lot of healthcare!), consulting, aerospace & much more.
Our intention was to understand what initiatives are already in process across the industry, and to gage the level of recognition professionals and businesses alike are investing in issues they may already consider to be top priorities. For example, part 1 of the report, (accessible here) discovered our pros were overwhelmingly of the mindset that the Customer Experience (or CX) was the top priority in Operational Excellence right now – what we wanted to find was if this was being reflected by their top 3 areas of investment. Insights also sought to understand if there was a common theme across industries.
So what came out on top? Are you investing in the same areas as these professionals? We would love to leave you all in a state of shock and awe right here – however, CX was once more the most prominently mentioned area, though being implemented in a sprawling variety of ways. However, it is surprising how wildly different industries are holding the same focus in the face of Continuous Improvement.
If you want to see how you compare, you can download the results of our study, ‘Operational Excellence: Areas of Investment’, free!
View our schedule of industry leading free to attend virtual conferences. Each a premier gathering of industry thought leaders and experts sharing key solutions to current challenges.
View Schedule of Events-------------------------------------------------------
Search for anything
Insights from the most progressive thought leaders delivered to your inbox.
Insights from the world's foremost thought leaders delivered to your inbox.
Being a hero is all about creating value for others. Please invite up to 5 people in your network to attend this premier virtual conference, and they will receive an invitation to attend.
If it’s easier for you, please enter your email address below, and click the button, and we will send you the invitation email that you can forward to relevant people in your network.
View our schedule of industry leading free to attend virtual conferences. Each a premier gathering of industry thought leaders and experts sharing key solutions to current challenges.
View Schedule of EventsWatch On-Demand Recording - Access all sessions from progressive thought leaders free of charge from our industry leading virtual conferences.
Watch On-Demand Recordings For FreeDelivered by the industry's most progressive thought leaders from the world's top brands. Start learning today!
View All Courses NowThe premier Business Transformation & Operational Excellence Conference. Watch sessions on-demand for free. Use code: BFH1120
Watch On-DemandInsights from the most progressive thought leaders delivered to your inbox.
Insights from the world's foremost thought leaders delivered to your inbox.
Being a hero is all about creating value for others. Please invite up to 5 people in your network to also access our newsletter. They will receive an invitation and an option to subscribe.
If it’s easier for you, please enter your email address below, and click the button, and we will send you the invitation email that you can forward to relevant people in your network.
Courtesy of Nintex Pty's Paul Hsu, below is a transcript of his speaking session on 'Improve employee productivity during and post-COVID by ...
Read this article about HP, Best Achievement in Operational Excellence to deliver Digital Transformation, selected by the independent judging panel, ...
Read this article about BMO Financial Group, one of our finalists, in the category Best Achievement in Operational Excellence to deliver Digital ...
Read this article about Cisco, one of our finalists, in the category Best Achievement of Operational Excellence in Internet, Education, Media & ...