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February 01, 2017

Operational Excellence Frameworks: Download Now

Take a look at 3 brand-new Operational Excellence Frameworks available now on BTOES Insights, courtesy of Flevy.com.  Guides include Customer Experience, Digital Transformation, & Strategy Execution.

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Framework Primer: Customer Experience

Emerging technology trends are driving businesses to Digital Transformation across industries. At the core of most Digital Transformation projects is the evolution of the Customer Experience, from a traditional linear process (with few touch points) to a continuous, circular process (with constant touch points).


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Framework Primer: Digital Transformation Strategy

Digital Transformation is being embraced by companies across most industries, as the role of technology shifts from being a business enabler to a business driver.  


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Framework Primer: Introduction to Business Strategy Development & Execution

A successful business requires both a well developed strategy and the ability to execute on that strategy.  Strategy without execution is merely theory. 

This document introduces 12 powerful business frameworks for Strategy Development and Strategy Execution.

 

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Featured Content

  • Best Achievement of Operational Excellence in Technology & Communications: IBM
  • Best Achievement of Operational Excellence in Oil & Gas, Power & Utilities: Black & Veatch
  • Best Achievement in Cultural Transformation to deliver a high performing Operational Excellence culture: NextEra Energy
    
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Operational Excellence Frameworks and Learning Resources, Customer Experience, Digital Transformation and more introductions
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