A systematic approach to creating a culture of structured problem solving

**Mustafa Abdulali, Director of Lean Transformation, NCH Healthcare System**

Systems govern behavior; behaviors create a culture
Define what a system is and how one gets created
Identify what systems you need to in order to do structured problem solving
How is this different from what we do now and what will it lead to?

A systematic approach to creating a culture of structured problem solving

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A systematic approach to creating a culture of structured problem solving

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