--- title: About BTOES Insights description: BTOES Insights is a professional online content platform for OpEx professionals. Answering the key issues in Business Transformation & Operational Excellence, B image: https://insights.btoes.com/hubfs/Blog/BI.png?t=1470660981717 --- - [**PRO**QIS.com](https://www.proqis.com/) - [**PRO**QIS DIGITAL](http://www.proqisdigital.com/) - [**Careers PRO**QIS.com](https://proqis.com/careers) - [Get in Touch](http://proqis.com/contact) - [BTOES Annual Conference](http://btoes.com/) - [Follow us @BTOESInsights](https://twitter.com/BTOESInsights) - - - - [BTOESInsights](https://twitter.com/BTOESInsights) [![Subscribe](https://no-cache.hubspot.com/cta/default/480025/5d873dce-ed40-4bb4-a155-8f9b6a7167d5.png)](https://cta-redirect.hubspot.com/cta/redirect/480025/5d873dce-ed40-4bb4-a155-8f9b6a7167d5) - [Home](https://insights.btoes.com) - [BTOES Annual Flagship Conference](https://btoes.com/home) - [BTOES Awards](https://btoesawards.com/) ## Proqis Digital Virtual Conference Series View our schedule of industry leading free to attend virtual conferences. Each a premier gathering of industry thought leaders and experts sharing key solutions to current challenges. [View Schedule of Events](https://insights.btoes.com/virtual-conference-page) ## Webinars Delivered by Progressive Thought-Leaders   [Start Learning Today](https://insights.btoes.com/webinars) ## Watch On-Demand Recordings For Free Watch On-Demand Recording - Access all sessions from progressive thought leaders **free** of charge  from our industry leading virtual conferences. [Watch On-Demand Recordings For Free](https://insights.btoes.com/ondemand-business-page) ## BTOES From Home - On-Demand The premier Business Transformation & Operational Excellence Conference. Watch sessions on-demand for free. Use code: BFH1120 [Watch On-Demand](https://insights.btoes.com/bfh-ondemand-hub-page) ## **Best-In-Class Training** Delivered by the industry's most progressive thought leaders from the world's top brands. Start learning today! [View All Courses Now](https://insights.proqistraininginstitute.com/) [![](https://insights.btoes.com/hubfs/BTOES%20top%20banner-1.png)](https://btoes.com/) [![](https://insights.btoes.com/hubfs/BTOES%20Awards%20top%20banner.png)](https://btoesawards.com/) # Welcome to BTOES Insights BTOES Insights is a professional online content platform for Business transformation & operational excellence professionals. With exclusive content specifically targeted at answering the most pressing issues currently being faced by senior professional involved in continuous improvement, across all industries. We seek out the best, most relevant, original content from experienced industry thought leaders and experts. Our mission is to produce top-calibre, exclusive content in a variety of formats, with a focus on current challenges, new developments and future trends within the industry. We are currently the primary online source, with over 850,000 subscribers, representing the views of industry thought-leaders and experts, presenting the most innovative opinions, and the highest-quality pieces across all industries. **[Contribute to BTOES Insights](https://insights.btoes.com/operational-excellence-insights/form/contribute-to-btoes-insights)** ## Proqis Digital BTOES Insights as a Proqis Digital Company. Proqis Digital is the content creation and digital arm of Proqis (A division of Global Media Research Ltd). As well as our core conference business, which creates BTOES, the premier annual gathering of Business Transformation & Operational Excellence industry leaders & senior-executives. Proqis owns BTOES Insights an online content platform for Business Transformation & Operational Excellence professionals. With exclusive content specifically targeted at answering the most pressing issues currently being faced by senior professionals involved in continuous improvement, across all industries.  ## Our Mission The mission of BTOES Insights is to produce top-calibre, exclusive content in a variety of formats, with a focus on new developments and future trends within the industry. We aim to become a primary online source representing the views of industry thought-leaders and disruptors, presenting the most innovative opinions, and the highest-quality pieces across all industries. **[View the exclusive BTOES Insights report series, 'Operational Excellence: Snapshots' now](https://insights.btoes.com/research-report-2018/19-the-global-state-of-operational-excellence-critical-challenges-future-trends)** BTOES Insights wants to see top-quality voices from across the industry on a fresh, engaging platform, focusing on the **current challenges** and **future trends** within Operational Excellence. Our content can take many forms, whether it be Articles, Case-Studies, EBooks, Infographics, Presentations, Research Reports, Webinars, White Papers or more. We are always looking out for more content that we consider to be of **real value** to OpEx professionals, which is why we welcome**[contributions](https://insights.btoes.com/operational-excellence-insights/form/contribute-to-btoes-insights)** from all corners of the Operational Excellence ecosystem. ## Our Partners Insights is created in collaboration with the **[Business Transformation & Operational Excellence World Summit & Industry Awards.](https://btoes.com/)** This event represents the largest gathering of industry leaders, innovative disruptors, and leadership-level thought leaders across the entire business transformation, innovation execution & operational excellence ecosystem.  Please visit **[btoes.com](https://btoes.com/)**to learn more. [The Business Transformation & Operational Excellence Awards](http://btoesawards.com/) showcase globally the most outstanding organizational achievements through the application of operational excellence programs. This elite awards program demonstrates to the global business community the real results organizations achieve through the successful implementation of operational excellence. The awards are open to all organizations, private and public sector, across the globe, which have implemented operational excellence programs to deliver outstanding business results. [![BTOES AWARDS LONG Graphic](https://insights.btoes.com/hs-fs/hubfs/BTOES%20AWARDS%20LONG%20-%20NO%20DATE%20(1).png?width=1920&name=BTOES%20AWARDS%20LONG%20-%20NO%20DATE%20(1).png "BTOES AWARDS LONG Graphic")](https://btoesawards.com/) [![1-51](https://insights.btoes.com/hs-fs/hubfs/1-51.png?width=1920&name=1-51.png "1-51")](https://btoes.com/) [![BTOES Awards Logo Base (5)-2](https://insights.btoes.com/hs-fs/hubfs/BTOES%20Awards%20Logo%20Base%20(5)-2.png?width=1200&name=BTOES%20Awards%20Logo%20Base%20(5)-2.png "BTOES Awards Logo Base (5)-2")](https://insights.btoes.com/operational-excellence-assembly) [![BTOES Awards Logo Base (4)-2](https://insights.btoes.com/hs-fs/hubfs/BTOES%20Awards%20Logo%20Base%20(4)-2.png?width=1200&name=BTOES%20Awards%20Logo%20Base%20(4)-2.png "BTOES Awards Logo Base (4)-2")](https://insights.btoes.com/business-transformation-assembly) [![GTW Conference](https://insights.btoes.com/hs-fs/hubfs/GTW%20Conference.png?width=741&name=GTW%20Conference.png "GTW Conference")](https://insights.btoes.com/virtual-conference-page) [![RESEARCH REPORT NO DATE](https://insights.btoes.com/hs-fs/hubfs/RESEARCH%20REPORT%20NO%20DATE.png?width=1920&name=RESEARCH%20REPORT%20NO%20DATE.png "RESEARCH REPORT NO DATE")](https://insights.btoes.com/download-research-report-2018/19-the-global-state-of-operational-excellence-critical-challenges-future-trends) [![2-54](https://insights.btoes.com/hs-fs/hubfs/2-54.png?width=1920&name=2-54.png "2-54")](https://insights.btoes.com/business-transformation-operational-excellence/premium-video-content) [![Proqis Live Conferences](https://insights.btoes.com/hubfs/Proqis%20Live%20Conferences.png "Proqis Live Conferences")](http://proqis.com/events-forward-schedule) [![Untitled design-1](https://insights.btoes.com/hubfs/Untitled%20design-1.png "Untitled design-1")](https://insights.btoes.com/media-pack-form-page) [![portallogo\_copyblue\_no\_background.png](https://insights.btoes.com/hs-fs/hubfs/BTOESsavedategraphic/portallogo_copyblue_no_background.png?width=585&height=101&name=portallogo_copyblue_no_background.png "portallogo_copyblue_no_background.png")](https://insights.btoes.com) Welcome to BTOES Insights, the content portal for Business Transformation & Operational Excellence opinions, reports & news. **[Submit an Article](https://insights.btoes.com/operational-excellence-insights/form/contribute-to-btoes-insights)** ## Follow Us - - - - [mailto:Info@proqis.com](mailto:Info@proqis.com) - ## Subscribe to our Free Newsletter *Insights from the most progressive thought leaders delivered to your inbox.* Subscribe Now ## Subscribe to our Newsletter Insights from the world's foremost thought leaders delivered to your inbox. ### Be A Hero! Empower Your Network Being a hero is all about creating value for others. Please invite up to 5 people in your network to attend this premier virtual conference, and they will receive an invitation to attend. If it’s easier for you, please enter your email address below, and click the button, and we will send you the invitation email that you can forward to relevant people in your network. [![BTOES AWARD - NO DATE](https://insights.btoes.com/hs-fs/hubfs/Imported%20sitepage%20images/BTOES%20AWARD%20-%20NO%20DATE.png?width=281&name=BTOES%20AWARD%20-%20NO%20DATE.png "BTOES AWARD - NO DATE")](https://btoesawards.com/) [![Book of the Night ](https://insights.btoes.com/hs-fs/hubfs/Book%20of%20the%20Night%20.png?width=750&name=Book%20of%20the%20Night%20.png "Book of the Night ")](https://insights.btoes.com/2024-btoes-awards-finalists-pillar-page) [![25486-Awards-Banner-300x300-1-amend](https://insights.btoes.com/hs-fs/hubfs/25486-Awards-Banner-300x300-1-amend.png?width=300&name=25486-Awards-Banner-300x300-1-amend.png "25486-Awards-Banner-300x300-1-amend")](https://btoesawards.com/awards-brochure-form-page) [![300x300](https://insights.btoes.com/hs-fs/hubfs/300x300.png?width=300&name=300x300.png "300x300")](https://btoes.com/sponsorship-brochure-form-page) ## BTOES [Learn More](https://btoes.com/home) ## BTOES Awards [Learn More](https://btoesawards.com/) ## Proqis Digital Virtual Conference Series View our schedule of industry leading free to attend virtual conferences. Each a premier gathering of industry thought leaders and experts sharing key solutions to current challenges. [View Schedule of Events](https://insights.btoes.com/virtual-conference-page) ## Webinars Delivered by Progressive Thought-Leaders   [Start Learning Today](https://insights.btoes.com/webinars) ## Watch On-Demand Recordings For Free Watch On-Demand Recording - Access all sessions from progressive thought leaders free of charge from our industry leading virtual conferences. [Watch On-Demand Recordings For Free](https://insights.btoes.com/ondemand-business-page) ## **Best-In-Class Training** Delivered by the industry's most progressive thought leaders from the world's top brands. Start learning today! [View All Courses Now](https://insights.proqistraininginstitute.com/) ## BTOES From Home - On-Demand The premier Business Transformation & Operational Excellence Conference. Watch sessions on-demand for free. Use code: BFH1120 [Watch On-Demand](https://insights.btoes.com/bfh-ondemand-hub-page) ## BTOES Awards [Learn More](https://btoesawards.com/) [![Book of the Night ](https://insights.btoes.com/hs-fs/hubfs/Book%20of%20the%20Night%20.png?width=750&name=Book%20of%20the%20Night%20.png "Book of the Night ")](https://insights.btoes.com/2024-btoes-awards-finalists-pillar-page) ## Follow Us - - - - [mailto:Info@proqis.com](mailto:Info@proqis.com) - ## Subscribe to our Free Newsletter *Insights from the most progressive thought leaders delivered to your inbox.* Subscribe Now ## Subscribe to our Newsletter Insights from the world's foremost thought leaders delivered to your inbox. ### Thank you for submitting the form. You have been subscribed Be A Hero! Empower Your Network Being a hero is all about creating value for others. Please invite up to 5 people in your network to also access our newsletter. They will receive an invitation and an option to subscribe.  If it’s easier for you, please enter your email address below, and click the button, and we will send you the invitation email that you can forward to relevant people in your network. ## Featured Blogs [![](https://insights.btoes.com/hubfs/download%20-%202020-11-27T153327.937.png)](https://insights.btoes.com/btoes-from-home-speaker-spotlight-improve-employee-productivity-during-and-post-covid-by-leveraging-process-management-and-automation-technology) #### [BTOES From Home - SPEAKER ...](https://insights.btoes.com/btoes-from-home-speaker-spotlight-improve-employee-productivity-during-and-post-covid-by-leveraging-process-management-and-automation-technology) Courtesy of Nintex Pty's Paul Hsu, below is a transcript of his speaking session on 'Improve employee productivity during and post-COVID by ... [![](https://insights.btoes.com/hubfs/output-onlinepngtools%20(4).png)](https://insights.btoes.com/2020-award-finalist-spotlight-hp-inc.-best-achievement-in-operational-excellence-to-deliver-digital-transformation-finance-0-0) #### [HP's 2020 AWARD FINALIST CASE ...](https://insights.btoes.com/2020-award-finalist-spotlight-hp-inc.-best-achievement-in-operational-excellence-to-deliver-digital-transformation-finance-0-0) Read this article about HP, Best Achievement in Operational Excellence to deliver Digital Transformation, selected by the independent judging panel, ... [![](https://insights.btoes.com/hubfs/d1462b99-c7a4-4ee0-8f2a-86408b198b2e-your_corporate_logo_jpeg_png_tiff_-BMO-White_E.png)](https://insights.btoes.com/2020-award-finalist-spotlight-bmo-financial-group-best-achievement-in-operational-excellence-to-deliver-digital-transformation-bmo-0-0-0) #### [BMO Financial Group's 2020 ...](https://insights.btoes.com/2020-award-finalist-spotlight-bmo-financial-group-best-achievement-in-operational-excellence-to-deliver-digital-transformation-bmo-0-0-0) Read this article about BMO Financial Group, one of our finalists, in the category Best Achievement in Operational Excellence to deliver Digital ... [![](https://insights.btoes.com/hubfs/24d55cfe-5a47-4e09-bcd0-2511f08d0abe-your_corporate_logo_jpeg_png_tiff_-Cisco_Logo_no_TM_Sky_Blue-RGB.png)](https://insights.btoes.com/2020-award-finalist-spotlight-cisco-best-achievement-of-operational-excellence-in-internet-education-media-technology-0-1) #### [Cisco's 2020 AWARD FINALIST ...](https://insights.btoes.com/2020-award-finalist-spotlight-cisco-best-achievement-of-operational-excellence-in-internet-education-media-technology-0-1) Read this article about Cisco, one of our finalists, in the category Best Achievement of Operational Excellence in Internet, Education, Media & ... [More Blogs](https://insights.btoes.com/) [![24097-Proqis-Media-Pack-Banner-300x300](https://insights.btoes.com/hubfs/24097-Proqis-Media-Pack-Banner-300x300.png "24097-Proqis-Media-Pack-Banner-300x300")](https://insights.btoes.com/hubfs/24097%20Proqis%20Digital%20Media%20Pack.pdf) [![Copy%20of%2030%20OPEX%20VIDEO%20PRESENTATIONS](https://insights.btoes.com/hs-fs/hubfs/Copy%20of%2030%20OPEX%20VIDEO%20PRESENTATIONS.png?width=300&height=300&name=Copy%20of%2030%20OPEX%20VIDEO%20PRESENTATIONS.png "Copy%20of%2030%20OPEX%20VIDEO%20PRESENTATIONS")](https://insights.btoes.com/business-transformation-operational-excellence/premium-video-content) [![LINKEDIN%20AWARDS%20GRAPHIC%20(1)](https://insights.btoes.com/hs-fs/hubfs/LINKEDIN%20AWARDS%20GRAPHIC%20(1).png?width=300&height=300&name=LINKEDIN%20AWARDS%20GRAPHIC%20(1).png "LINKEDIN%20AWARDS%20GRAPHIC%20(1)")](http://btoesawards.com/access-2019-awards-finalists-case-studies) [![504x672](https://insights.btoes.com/hs-fs/hubfs/504x672.jpg?width=300&height=400&name=504x672.jpg "504x672")](https://insights.btoes.com/download-research-report-2018/19-the-global-state-of-operational-excellence-critical-challenges-future-trends) [![BTOES%20AWARD%20-%20NO%20DATE](https://insights.btoes.com/hs-fs/hubfs/BTOES%20AWARD%20-%20NO%20DATE.png?width=281&height=300&name=BTOES%20AWARD%20-%20NO%20DATE.png "BTOES%20AWARD%20-%20NO%20DATE")](http://btoes.com/about-the-awards) [![BTOES%20UNIVERSAL%20GRAPHIC%20-%20NO%20DATE](https://insights.btoes.com/hs-fs/hubfs/BTOES%20UNIVERSAL%20GRAPHIC%20-%20NO%20DATE.png?width=300&height=300&name=BTOES%20UNIVERSAL%20GRAPHIC%20-%20NO%20DATE.png "BTOES%20UNIVERSAL%20GRAPHIC%20-%20NO%20DATE")](http://btoes.com/home) [![52aaf836-c79c-4e6c-93bf-88045ced0f6f](https://insights.btoes.com/hs-fs/hub/480025/hub_generated/resized/52aaf836-c79c-4e6c-93bf-88045ced0f6f.png?width=300&height=96&name=52aaf836-c79c-4e6c-93bf-88045ced0f6f.png "52aaf836-c79c-4e6c-93bf-88045ced0f6f")](https://insights.btoes.com/subscribe?hsCtaTracking=8614b260-96d8-498d-8b03-87512ac4ed3c%7Cf6c2d9e6-4a1d-4646-887c-5262bcae0e36) [![btoes19](https://insights.btoes.com/hs-fs/hubfs/btoes19.png?width=300&height=300&name=btoes19.png "btoes19")](http://btoes.com/about) ### Popular Content [Top 10 Books on Business Process Management](https://insights.btoes.com/top-10-books-on-business-process-management) Oct 13, 2023 [Top 10 Books on Operational Excellence](https://insights.btoes.com/top-10-books-on-operational-excellence-attending-btoes) Oct 05, 2023 [Top 10 Books on Continuous Improvement](https://insights.btoes.com/top-10-books-on-continuous-improvement-attending-btoes) Oct 05, 2023 [Understanding the Major Features of the US Free Enterprise System](https://insights.btoes.com/understanding-the-major-features-of-the-us-free-enterprise-system) Dec 21, 2023 [Top 10 Books on Business Transformation](https://insights.btoes.com/top-10-books-on-business-transformation) Oct 05, 2023 *BTOES Insights is created in partnership with Business Transformation & Operational Excellence World Summit (BTOES). The Industry's Biggest & Best Senior-Level Operational Excellence Summit.* *[To learn more about BTOES, click here](http://btoes.com/).*  ©All Rights Reserved BTOES