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BTOES - SPEAKER SPOTLIGHT: Using operational excellence to change the culture in the United States Postal Service

Phillip Murphy,Headquarters CI Team Lean Six Sigma Master Black Belt, 
US Postal Service

  • The evolution of the LSS project focus to the CI mindset
  • Developing the operational excellence plan
  • Deploying operational excellence across multiple locations and functions
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Using operational excellence to change the culture in the United States Postal Service

   

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