About the interviewee
President & Principal Consultant, LSSBB, MBOE
Steve Willoughby has more than a decade of business process management experience. Since 2001, Steve has been focusing on lean/process improvement, process management, business analysis and Enterprise Architecture Initiatives. He holds a Bachelor’s of Science Degree in Business Management from the University of Findlay, and a Masters of Business in Operational Excellence from The Ohio State University.
Mr. Willoughby has leveraged his practical experience with BPM tools and techniques to support successful project implementation with a variety of clients, including some Fortune 500 companies, in Healthcare, retail, finance, automotive, government and telecommunication industries.