Posts by Bill Remy

Customer Listening Drives Responsiveness: How Your Toughest Customers Can Help Build Your Business

This article is  originally published on the TBM blog. Customer expectations always rise. ...



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The Global State of Operational Excellence: 2017 Industry Report
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  • Best Achievement of Operational Excellence in Technology & Communications: IBM
  • Best Achievement of Operational Excellence in Oil & Gas, Power & Utilities: Black & Veatch
  • Best Achievement in Cultural Transformation to deliver a high performing Operational Excellence culture: NextEra Energy
    
The Business Transformation & Operational Excellence World Summit, 2018
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The Business Transformation & Operational Excellence Awards 2018
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  • Six Sigma's Best Kept Secret: Motorola & The Malcolm Baldrige Awards
  • The Value-Switch for Digitalization Initiatives: Business Process Management
  • Process of Process Management: Strategy Execution in a Digital World