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Challenges facing OpEx Professionals

In part 2, discover what industry professionals consider the greatest developments in OpEx last year, as well as making predictions to the future.
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Why is CX being considered the #1 priority to OpEx professionals right now? Explore their reasoning & how other key areas compare in part 1 of our 'Snapshots' series.
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Part 3 of the series reveals the key challenges OpEx professionals are facing right now, across the industry..
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Charlotte Kelly
September 27, 2016

REVIEW: Critical Challenges Facing Professionals

With the release of our 6-part report series, ‘Operational Excellence: Snapshots’, we wanted to  get the thoughts from OpEx professionals on the state of the industry. Our third part of the series, ‘Operational Excellence: Critical Challenges Facing Professionals', asked 150+ OpEx professionals what they considered to be the most Critical Challenges facing their organization.

Picture1.pngCulture does not change because wedesire to change it. Culture changes when the organization is transformed; the culture reflects the realities of people working together every day."

— Frances Hesselbein

In Operational Excellence, it’s very rare to find a challenge with a quick fix. Whether it’s a matter of Leadership failing to understand your needs, trying to maintain a culture of continuous improvement, or a wealth of roadblocks to OpEx that I’m sure you all know well, these challenges can be pervasive across all areas of your Operational Excellence goals. 

But do these challenges affect the entire OpEx eco-system? Is it just your organization? Just your industry?

The BTOES Insights team recently carried out a survey, ‘Pressing Issues in Operational Excellence’. We asked over 150 OpEx professionals what they thought were the questions that desperately needed answering, including what they considered to be the biggest challenges facing their Operational Excellence goals in their organization.

Whilst responses did vary widely, there were a number of commonly recurring answers, namely changes in culture, lack of/need for resources, and understanding/investment from leadership within the organization. Here’s how the results came in:


Do these issues sound familiar to you? Take a look at the report, ‘Operational Excellence: Critical Challenges Facing Professionals’ to see the results in full.

Download 'Operational Excellence: Critical Challenges Facing Professionals', free on BTOES Insights now.

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