Read this article about IBM, Finalist in the Best Achievement in Data Analytics enabling Operational Excellence, selected by the independent judging panel, for the 2020 Business Transformation & Operational Excellence Industry Awards program.
In IBM’s transformation into a Premier Cognitive Enterprise, driving integrated value in Speed, Efficiency and Advocacy are key outcomes that will differentiate IBM from its competitors.
The Quote to Cash (Q2C) Operations support IBM's sellers from pre-sale to post-sale processes and is one of the most critical operational pillars of IBM. Q2C faces diverse challenges amidst a continuously changing environment. Besides having teams located across multiple continents and time zones, the organization is faced by the presence of more than 60 complex processes, manual work iterations, legacy systems and a high volume of incoming requests.
Motivated by such operational challenges, we developed the Q2C Cognitive Advisor, a first of its kind artificial intelligence-based chatbot that integrates state-of-the-art visualizations with advanced analytics capability through machine learning and big data processing. The solution’s main value proposition is in its ability to provide personalized and actionable business insights, forecast, simulation and prediction, amidst complex datasets and millions of potential permutations.
Q2C Cognitive Advisor offers the following key features:
Since its deployment, Q2C Cognitive Advisor significantly improved IBM Q2C year-on-year operational efficiency in AP/GCG/JP geography. It had contributed to:
Q2C Cognitive Advisor has emerged as one of IBM Enterprise Operations and Services 2019 key initiatives that help transforming IBM into a Premier Cognitive Enterprise. The journey of Q2C Advisor project is a proof point of how IBM Q2C have grown from experimenting with technology into transforming IBM with AI globally, with key outcomes contributing to Speed, Efficiency and Advocacy.
The Business Transformation & Operational Excellence Awards have been established to showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs. Click here to view the Press Release.
The winners will be announced at the Awards Ceremony at The Business Transformation & Operational Excellence World Awards (BTOES) on Wednesday, March 25th, 2020, from 6.30pm in the Venetian Ballroom at the Loews Portofino Bay Hotel at Universal Orlando Resort.
The Business Transformation & Operational Excellence Awards are open to all organizations, both private and public sector, across the globe, which have implemented Operational Excellence programs to deliver outstanding business results.
The Awards will be held in conjunction with the Business Transformation & Operational Excellence World Summit, BTOES 2020 in the beautiful Venetian Ballroom on March 25, 2020 at the Loews Portofino Bay Hotel at Universal Orlando™️. Click to access the agenda, view the current speakers, and watch the highlights video from last year.
BTOES is the industry’s biggest and best, senior-level, cross-industry gathering of Business Transformation & Operational Excellence industry leaders and senior executives.
It also hosts the Business Transformation & Operational Excellence Awards, which showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs.
The summits hosts a number of private forums for C-Level & Global corporate-level leaders as well as business unit heads.
With over 150 speakers, over 100 sessions, 12 Keynotes, 9 Track Themes, 5 parallel tracks, 60+ track sessions, 50 roundtable discussions, 20 Interactive Workshops, 6 Thought Leader Panels, 5 Leaders Boardrooms, 5 co-located events, the Industry Awards Program, Site Visits, 20+ hours of social networking including 2 gala cocktail parties, dinners, numerous group activities, this is the ultimate event to benchmark, network and drive Operational Excellence to the next level.
There is a strong focus on Cultural Transformation, Customer Delight, Sustaining an Operational Excellence program, Need for end-to-end Business Transformation, Keeping up with new technologies/impact of digitalization and Leadership Buy-in & Understanding. We dedicated two tracks to advanced technologies, such as AI, Machine Learning, RPA, Predictive Analytics, Blockchain, Cloud infrastructure etc.
The agenda is designed to encourage active meaningful conversations though all day enhanced networking and interaction opportunities, including
All-day Refreshment & Themed Breaks
1¼ Hour Hot Breakfast Networking Sessions
1½ Hour Hot Plated Networking Lunches with Topic & Industry Sector focussed tables
1½ Hour Roundtable Sessions by Topic & Industry Sector.
Keynote & Themes Panel Sessions
Hosted Welcome Receptions from 5.30pm
Expanded more lavish Awards Program
Newly launched Night Summit for attendees to meet after dinner
For more information or to discuss the summit in more detail please schedule a call below,