Subscribe
BTOES Insights Official
By
March 20, 2020

Flex's 2020 AWARD FINALIST CASE STUDY : Best Achievement of Operational Excellence in Manufacturing.

Read this article about Flex, one of our finalists, in the category Best Achievement of Operational Excellence in Manufacturing, selected by the independent judging panel, for the 2020 Business Transformation & Operational Excellence Industry Awards program.

1280px-Flex_logo_(2015).svg

pillar%20page%20line%201

About Flex

As a global supply chain solutions and manufacturing company, Flex specializes in innovative design, engineering, manufacturing, real-time supply chain insight and logistics services. Flex provides a variety of solutions to customers in a range of industries, including automotive, cloud, communications, consumer, home & lifestyle, energy, and industrial, among others.

Center of Excellence

With a global presence, the company selected its Milpitas, California site to pilot a center of excellence initiative in the form of a customer innovation center. Located in Silicon Valley, where time-to-market is critical, the team manages a dynamic set of customers in various stages of the product lifecycle.

In 2012, Milpitas developed a customer innovation center to support a broad portfolio of customers and products, spanning network devices, capital equipment, energy products and wearables, among others. To help customers launch products faster and capture market share, the team strengthened capabilities with the innovation center. Through the addition, the site provides accelerated prototype-to-mass production time and flexible supply chain solutions at a high quality and competitive price.

The Milpitas site must adapt to dynamic changes and focus on continuous improvement to help meet financial objectives and deliver value for all stakeholders.

With the support of local management, the Business Excellence (BE) team drives transformation using Lean-Six Sigma methods for continuous improvement. The Flex Lean Enterprise (FLE) is based on the Toyota Production System, which applies Lean tools sequentially to eliminate waste and create value for customers. The Milpitas BE team’s efforts include facilitating a campus evolution from a manufacturing site to include a customer innovation center. Faster time to market and accelerated prototype build requires efficient resource management, business processes innovation and cross-functional collaboration with design, manufacturing and supply chain teams.

The Milpitas team, along with other Flex sites, strive to double the good, half the bad with triple the speed and sustain.

Achievements

  • Continuous improvement projects: Over 700
  • Average yearly employee participation in BE activities: 45% of HC
  • Hard savings: ~$30 million
  • Inventory savings: +$220 million

Milpitas Recognition

  • 2013: Won Industry Week’s Best Manufacturing Plant Award
  • 2014: Won Supply Chain Innovation award by council of supply chain management professionals
  • 2017: Recognized by The American Society for Quality (ASQ) Attendee Choice Award Certificate of Recognition for Creative Solution/Action

Customer Feedback

“Lean teams at Flex have improved inventory turnover through VMI program.” – VP, Supply Chain Management, Customer A
 
“The Flex Lean team-initiated kaizen reduced our product manufacturing lead time from 5 days to 1 day.” – Operations team, Customer B
 
New Awards CTAWhat’s Next

The journey continues, as the Milpitas is taking steps to integrate Lean methodologies to the company’s Industry 4.0 initiatives.

piller-line

About the Awards

The Business Transformation & Operational Excellence Awards have been established to showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs. Click here to view the Press Release.

The winners will be announced at the Awards Ceremony at The Business Transformation & Operational Excellence World Awards (BTOES) on Wednesday, March 25th, 2020, from 6.30pm in the Venetian Ballroom at the Loews Portofino Bay Hotel at Universal Orlando Resort.

The Business Transformation & Operational Excellence Awards are open to all organizations, both private and public sector, across the globe, which have implemented Operational Excellence programs to deliver outstanding business results.

The Awards will be held in conjunction with the Business Transformation & Operational Excellence World Summit, BTOES 2020 in the beautiful Venetian Ballroom on March 25, 2020 at the Loews Portofino Bay Hotel at Universal Orlando™️. Click to access the agenda, view the current speakers, and watch the highlights video from last year.

 

piller-line

BTOES.com

The issues in this article are just one of topic areas that are going to be discussed at the Business Transformation & Operational Excellence World Summit & Industry

BTOES is the industry’s biggest and best, senior-level, cross-industry gathering of Business Transformation & Operational Excellence industry leaders and senior executives.

It also hosts the Business Transformation & Operational Excellence Awardswhich showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs.

The summits hosts a number of private forums for C-Level & Global corporate-level leaders as well as business unit heads.

With over 150 speakers, over 100 sessions, 12 Keynotes, 9 Track Themes, 5 parallel tracks, 60+ track sessions, 50 roundtable discussions, 20 Interactive Workshops, 6 Thought Leader Panels, 5 Leaders Boardrooms, 5 co-located events, the Industry Awards Program, Site Visits, 20+ hours of social networking including 2 gala cocktail parties, dinners, numerous group activities, this is the ultimate event to benchmark, network and drive Operational Excellence to the next level.

 

Quick Links

Speakers

Agenda

BTOES Awards

 

There is a strong focus on Cultural Transformation, Customer Delight, Sustaining an Operational Excellence program, Need for end-to-end Business Transformation, Keeping up with new technologies/impact of digitalization and Leadership Buy-in & Understanding. We dedicated two tracks to advanced technologies, such as AI, Machine Learning, RPA, Predictive Analytics, Blockchain, Cloud infrastructure etc.

The agenda is designed to encourage active meaningful conversations though all day enhanced networking and interaction opportunities, including

  • All-day Refreshment & Themed Breaks

  • 1¼ Hour Hot Breakfast Networking Sessions

  • 1½ Hour Hot Plated Networking Lunches with Topic & Industry Sector focussed tables

  • 1½ Hour Roundtable Sessions by Topic & Industry Sector.

  • Keynote & Themes Panel Sessions

  • Hosted Welcome Receptions from 5.30pm

  • Expanded more lavish Awards Program

  • Newly launched Night Summit for attendees to meet after dinner

For more information or to discuss the summit in more detail please schedule a call below,

Click here to schedule a call. 


Download the most comprehensive OpEx Resport in the Industry

The Largest Leadership-Level Business Transformation & Operational Excellence Event

The Business Transformation & Operational Excellence Industry Awards Video Presentation

Proqis Events Schedule

Proqis Digital

The Business Transformation & Operational Excellence Industry Awards

Welcome to BTOES Insights, the content portal for Business Transformation & Operational Excellence opinions, reports & news.

------------------------------ 

Submit an Article

Become a Regular Contributor

24097-Proqis-Media-Pack-Banner-300x300
ACCESS 50 VIDEO PRESENTATIONS
Access all 75 Award Finalist Entires
pdf
BTOES AWARD - NO DATE
BTOES UNIVERSAL GRAPHIC - NO DATE
Subscribe to Business Transformation & Operational Excellence Insights Now
btoes19.png
png
cultural_transformation
png
Enterprise_architecture
png
oil_&_gas
png
ibpm
png
financial_services
png
RPA
png

Featured Content

  • Best Achievement of Operational Excellence in Technology & Communications: IBM
  • Best Achievement of Operational Excellence in Oil & Gas, Power & Utilities: Black & Veatch
  • Best Achievement in Cultural Transformation to deliver a high performing Operational Excellence culture: NextEra Energy
   
Operational Excellence Frameworks and Learning Resources, Customer Experience, Digital Transformation and more introductions
  • Intelligent BPM Systems: Impact & Opportunity
  • Surviving_the_IT_Talent_deficit.png
  • Six Sigma's Best Kept Secret: Motorola & The Malcolm Baldrige Awards
  • The Value-Switch for Digitalization Initiatives: Business Process Management
  • Process of Process Management: Strategy Execution in a Digital World

Popular Tags

Operational Excellence Business Transformation Business Improvement Process Management Continuous Improvement Business Excellence process excellence Process Optimization Process Improvement Leadership Enterprise Excellence Change Management Lean Premium Organizational Excellence Lean Enterprise Lean Six Sigma Execution Excellence Capability Excellence New Technologies Changing & Improving Company Culture end-to-end Business Transformation Agile Execution & Sustaining OpEx Projects Lack of/Need for Resources Leadership Understanding & Buy-In Adapting to Business Trends Changing Customer Demands Failure to Innovate Integrating CI Methodologies Lack of/Need for Skilled Workers Lack of/Need for Support from Employees Maintaining key Priorities Relationships Between Departments Culture Transformation BTOES18 Digital Transformation Technology Healthcare and Medical Devices Customer Experience Culture Award Finalist Case Study Process Automation Exclusive BTOES Video Presentations BTOES HEALTH Innovation Strategy Execution Report Manufacturing BPM Healthcare Lean Manufacturing Agility Customer Experience Excellence Systems Engineering Insurance value creation Process Design Robotic Process Automation data management digital operations innovation execution Awards BTOES Presentation Slides thought leaders Artificial Intelligence Digital Data Analytics Banking and Capital Markets Professional Services Industry Data Sustainability Transformation Automation Finance White Paper investment banking BTOES19 Consumer Products & Retail Operational Excellence Model Project Management Speaker Presentation Automotive and Transportation Cultural Transformation Enterprise Excellence culture Machine Learning Primary Measure of succes business expansion revenue growth Education IT AI HealthcareTechnologies Interview Lean Culture Learning organization Operational Excellence Example Sales business process automation transformation journey Algorithm Banking Health Insurance Innovation in Healthcare NPS Net Promoter Score Robotic Process Automation (RPA) Six Sigma Blockchain Business Intelligence Cloud Digital Bank Digital Global Enterprise Model (D-GEM) Electricity Frameworks Hoshin Planning Natural Language Processing Pharmaceuticals & Life Sciences Python Supply Chain Management Workplace Analytics AI Solution Agile Transformation BTOES17 Biopharmaceutical Business Growth CX Capability Capital Market Child Care Program Client Feedback Strategy Cognitive learning Communication Corporate Culture Data Entry Delivery solution Denial Management Digital Technologies Digital Workforce Digitization Employee Empowerment Financial Services Software Global Technology Government Government Programs HR Health Maintenance Organizations Hospitality Hospitality & Construction Human Centered Design Integrated Decision Approach Integrated Decision Making Internet Kaizen Logistics Services Media Medicare Oil and Gas Organizational Goal Pharmaceutical Pharmaceuticals and Life Sciences Positive Workplace Environment Program Management Portal (PgMP) Relationship Management Servant Leadership Strategic Priorities Telecommunications Text Mining Transformation Initiatives Wealth Protection Products Web Logic Portal eHealth master text analytics virtual resource management AEGIS Database Accounts Receivable (AR) Adobe Sign Agile methodology Announcement Augmented Intelligence Automated Money Movement BEAM BFARM BPaaS BTOES18 Award Winners BTOES18 Awards Big Data Processing Big Data Technology Blue Room Effect BlueFIT Business Analytics Business Benefits Business Challenges Business Environment Business Process Outsourcing (BPO) CAIR (Client Advocacy Insights Robot) CORE Case Study Centralized Performance Monitoring System Cloud Technology Communications Creative Passion Creativity Data Analyst Days Sales Outstanding (DSO) Digital Experience Digital Network Digital Network Assistant (DNA) Digital Technology Digitalization Drinks E-Signatures ERP Transformation Educational Psychologist Effective Change Leaders Employee Engagement Enterprice Excellence Culture Filmed Entertainment Industry Finance Global Operations (FGO) Global Enterprise Model© (GEM) HP Microservices Acceleration Platform (HPMAP) Healthy Culture Human Capital IBM Cloud Implementation Inclusive Workforce Infographic Information Systems Jidoka KYC Kaizen Event Learning Resource Natural Gas Infrastructure Natural Language Processing (NLP) Natural Language Understanding Offering Managers Oil & Gas Operational Excellence (OpEx) Optical Character Recognition (OCR) Optimise Business Processes Organizational Change Organizational Learning People Engagement Program (PEP!) Performance Culture Photographing Price and Routing Tracking (PART) Product Identifier Descriptions (PIDs) Project manager