Read this article about McCormick Distillery, one of our finalists, in the category Operational Excellence Project under 90 Days, selected by the independent judging panel, for the 2019 Business Transformation & Operational Excellence Industry Awards program. Click here to read articles on other finalists.
When I started working as a network administrator for McCormick, there was a companywide penchant for paperwork, manual phone calls, and cumbersome email processes.
This is to be expected at a company founded in 1856. If a coworker wanted to reserve the conference room, they would just send out an email alerting the team it was booked, and everyone would simply have to remember so there wouldn’t be any double-booking.
There were so many outdated processes we had to change. But the tipping point occurred when we had an accountability issue around purchase requests that we needed. We required a quick, effective fix that would help us with elements in our workflow process management and audit capabilities.
The search brought me to Capterra, where I hunted for user-friendly software that would help bring our processes into the 21st century. During that search, I found exactly what I was looking for in Kintone. Its cloud-based, no-code apps would allow us to streamline our operations and communications, all without adding more staff.
Anybody can build an app in Kintone without needing a background in IT, so it was an obvious choice for our team because McCormick employees’ technical skills vary greatly.
It’s easy for everyone, from programmers to non-technical end users. But the tech-friendly features were just the beginning for us.
My vision for Kintone is to streamline even more processes over the next couple years. I want to build at least 20 more apps. By then I want to ensure everyone knows how to quickly log in, that they use it on a daily basis, and minimize the learning curve.
My hope is that everyone who has access to a computer here at McCormick will become very comfortable with the Kintone platform and know how to maneuver in it. My next priority is getting the bottling department involved. Within all the departments that have started using our apps, the revamped processes allow our staff to complete those tasks in a fourth of the original amount of time.
Shifting time and attention to new tools only helps to revolutionize age-old processes. It doesn’t compromise the integrity of the product, nor does it invalidate the operations that helped the company get to a certain point. This virtual shift is just simply the next step that will help companies like McCormick keep their focus on the timeless operations that truly matter.
In that spirit, here’s to another 160 years doing what we do best.
The Business Transformation & Operational Excellence Awards have been established to showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs. Click here to view the Press Release.
The winners for all categories and for The Platinum Awards will be announced at The Business Transformation & Operational Excellence Summit & Industry Awards on Wednesday March 20th, 2019, from 6.30pm, in the Venetian Ballroom at the Loews Portofino Bay Hotel at Universal Orlando Resort®.
The Business Transformation & Operational Excellence Awards are open to all organizations, both private and public sector, across the globe, which have implemented Operational Excellence programs to deliver outstanding business results.
The 2019 Awards will be held in conjunction with the Business Transformation & Operational Excellence World Summit on March 20, 2019 in the Venetian Ballroom at the Loews Portofino Bay Hotel at Universal Orlando™
BTOES is the industry’s biggest and best, senior-level, cross-industry gathering of Business Transformation & Operational Excellence industry leaders and senior executives.
It also hosts the Business Transformation & Operational Excellence Awards, which showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs.
The summits hosts a number of private forums for C-Level & Global corporate-level leaders as well as business unit heads.
With over 150 speakers, over 100 sessions, 12 Keynotes, 9 Track Themes, 5 parallel tracks, 60+ track sessions, 50 roundtable discussions, 20 Interactive Workshops, 6 Thought Leader Panels, 5 Leaders Boardrooms, 5 co-located events, the Industry Awards Program, Site Visits, 20+ hours of social networking including 2 gala cocktail parties, dinners, numerous group activities, this is the ultimate event to benchmark, network and drive Operational Excellence to the next level.
There is a strong focus on Cultural Transformation, Customer Delight, Sustaining an Operational Excellence program, Need for end-to-end Business Transformation, Keeping up with new technologies/impact of digitalization and Leadership Buy-in & Understanding. We dedicated two tracks to advanced technologies, such as AI, Machine Learning, RPA, Predictive Analytics, Blockchain, Cloud infrastructure etc.
The agenda is designed to encourage active meaningful conversations though all day enhanced networking and interaction opportunities, including
All-day Refreshment & Themed Breaks
1¼ Hour Hot Breakfast Networking Sessions
1½ Hour Hot Plated Networking Lunches with Topic & Industry Sector focussed tables
1½ Hour Roundtable Sessions by Topic & Industry Sector.
Keynote & Themes Panel Sessions
Hosted Welcome Receptions from 5.30pm
Expanded more lavish Awards Program
Newly launched Night Summit for attendees to meet after dinner
For more information or to discuss the summit in more detail please schedule a call below,
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Full-length speaking sessions from the Business Transformation & Operational Excellence World Summit, accompanied by featured articles from the Speakers themselves.