BTOES Insights Official
By
June 30, 2019

2019 AWARD FINALIST SPOTLIGHT: HP Inc. - Finalist in the Operational Excellence to deliver an outstanding Business Expansion and Revenue Growth Category

 

Read this article about HP Inc., one of our finalists, in the category Best Achievement in Operational Excellence to deliver an outstanding Business Expansion and Revenue Growth, selected by the independent judging panel, for the 2019 Business Transformation & Operational Excellence Industry Awards program. Click here to read articles on other finalists.

 

HP_Blue_RGB_150_LG

  

 

pillar%20page%20line%201

 

Overcoming major complexities to help enable HP’s largest print acquisition ever

On the first day of HP Inc.’s fiscal 2018, HP acquired Samsung’s printer business (S-Printing) in a deal valued at $1.05 billion. HP’s motive was to strengthen its own position in the $55 billion laser printer, multifunction printer, and copier markets by revolutionizing devices with additional next-generation technology. This acquisition also provided HP the opportunity to grow its already industry-leading market share.

 

The largest print acquisition in HP history, S-Printing brought over 6,500 printing patents, as well as 1,300 researchers and engineers. IT acted as a facilitator during the merger process to enable this acquisition and onboard 7,500 employees across 50+ sites as IT touched nearly every business function. An integration of this complexity required over 970 man-months of IT work, beginning with an integration roadmap that HP developed with help from Samsung.

 

Copy of Provide an Excellent Customer Experience with the perfect Mobile Customer Journey. (24) 

To enable this acquisition successfully, HP’s comprehensive IT Integration Management Office (IMO) team was deeply involved in planning and executing various phases of the project. Detailed planning from both companies, including walk-the-walls sessions, blueprinting, and workplans were facilitated with dedicated IMO and Divestiture Management Office (DMO) teams to facilitate this acquisition.

 

Unexpected complexities in the integration process provided more challenges than initially anticipated, requiring creative solutions. A contrast in importance of the deal for the two companies was a main source of conflict. Samsung also expressed challenges in providing TSAs to its global applications, which were shared by other parts of its business. HP quickly changed its approach to stand up all the required systems and processes by Day 1. This took fast and diligent work from HP and Samsung IT teams, who were required to stand-up 51 applications and 25 interfaces in total, integrating them with over 130 existing HP applications.

 

Additionally, complex regulatory laws in South Korea and China meant acquiring production data during integration for testing and Day 1 readiness was challenging. HP IT worked with the IMO and legal teams to identify and segregate commercially sensitive and non-sensitive data. Lastly, manufacturing processes used by Samsung and HP differed greatly. HP had outsourced manufacturing for almost all of its print products, while Samsung came with possession of a complete manufacturing site and also operated as an Original Equipment Manufacturer (OEM) provider to other major print companies. HP IT teams needed to enhance their systems to support these new capabilities before Day 1.

 

Throughout the unique challenges presented along the way, IT and Samsung partnered to ensure fast, creative solutions to enable an integration that created a breakthrough portfolio of printing solutions. The end product was a highly valuable deal for HP which greatly strengthened its position in the market.

 

pillar%20page%20line%201

About the Awards

The Business Transformation & Operational Excellence Awards have been established to showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs. Click here to view the Press Release.

The winners for all categories and for The Platinum Awards will be announced at The Business Transformation & Operational Excellence Summit & Industry Awards on Wednesday March 20th, 2019, from 6.30pm, in the Venetian Ballroom at the Loews Portofino Bay Hotel at Universal Orlando Resort®. 

The Business Transformation & Operational Excellence Awards are open to all organizations, both private and public sector, across the globe, which have implemented Operational Excellence programs to deliver outstanding business results.

The 2019 Awards will be held in conjunction with the Business Transformation & Operational Excellence World Summit on March 20, 2019 in the Venetian Ballroom at the Loews Portofino Bay Hotel at Universal Orlando™

 

pillar%20page%20line%201

BTOES.com

The issues in this article are just one of topic areas that are going to be discussed at the Business Transformation & Operational Excellence World Summit & Industry (BTOES19). March 18-22, 2019, Loews Portofino Bay Hotel at Universal Orlando Resort®

BTOES is the industry’s biggest and best, senior-level, cross-industry gathering of Business Transformation & Operational Excellence industry leaders and senior executives.

It also hosts the Business Transformation & Operational Excellence Awardswhich showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs.

The summits hosts a number of private forums for C-Level & Global corporate-level leaders as well as business unit heads.

With over 150 speakers, over 100 sessions, 12 Keynotes, 9 Track Themes, 5 parallel tracks, 60+ track sessions, 50 roundtable discussions, 20 Interactive Workshops, 6 Thought Leader Panels, 5 Leaders Boardrooms, 5 co-located events, the Industry Awards Program, Site Visits, 20+ hours of social networking including 2 gala cocktail parties, dinners, numerous group activities, this is the ultimate event to benchmark, network and drive Operational Excellence to the next level.

 

Quick Links

Speakers

Agenda

BTOES19 Awards

 

There is a strong focus on Cultural Transformation, Customer Delight, Sustaining an Operational Excellence program, Need for end-to-end Business Transformation, Keeping up with new technologies/impact of digitalization and Leadership Buy-in & Understanding. We dedicated two tracks to advanced technologies, such as AI, Machine Learning, RPA, Predictive Analytics, Blockchain, Cloud infrastructure etc.

The agenda is designed to encourage active meaningful conversations though all day enhanced networking and interaction opportunities, including

  • All-day Refreshment & Themed Breaks

  • 1¼ Hour Hot Breakfast Networking Sessions

  • 1½ Hour Hot Plated Networking Lunches with Topic & Industry Sector focussed tables

  • 1½ Hour Roundtable Sessions by Topic & Industry Sector.

  • Keynote & Themes Panel Sessions

  • Hosted Welcome Receptions from 5.30pm

  • Expanded more lavish Awards Program

  • Newly launched Night Summit for attendees to meet after dinner

For more information or to discuss the summit in more detail please schedule a call below,

Click here to schedule a call. 


Download the most comprehensive OpEx Resport in the Industry

The Largest Leadership-Level Business Transformation & Operational Excellence Event

The Business Transformation & Operational Excellence Industry Awards

Welcome to BTOES Insights, the content portal for Business Transformation & Operational Excellence opinions, reports & news.

------------------------------ 

EXCLUSIVE SERIES: BTOES17 VIDEO PRESENTATIONS

Full-length speaking sessions from the Business Transformation & Operational Excellence World Summit, accompanied by featured articles from the Speakers themselves.

WATCH NOW

-------------------------------

Submit an Article

Become a Regular Contributor

504x672
AWARD 2019-1
Copy of Copy of btoes19
Subscribe to Business Transformation & Operational Excellence Insights Now
btoes19.png
png
certificate
png
btoes19healthcare
png
3-30
png
Copy of Copy of btoes19 (1)
png

Featured Content

  • Best Achievement of Operational Excellence in Technology & Communications: IBM
  • Best Achievement of Operational Excellence in Oil & Gas, Power & Utilities: Black & Veatch
  • Best Achievement in Cultural Transformation to deliver a high performing Operational Excellence culture: NextEra Energy
   
Operational Excellence Frameworks and Learning Resources, Customer Experience, Digital Transformation and more introductions
  • Intelligent BPM Systems: Impact & Opportunity
  • Surviving_the_IT_Talent_deficit.png
  • Six Sigma's Best Kept Secret: Motorola & The Malcolm Baldrige Awards
  • The Value-Switch for Digitalization Initiatives: Business Process Management
  • Process of Process Management: Strategy Execution in a Digital World

Popular Tags

Operational Excellence Business Transformation Business Improvement Process Management Continuous Improvement Business Excellence process excellence Process Optimization Process Improvement Leadership Premium Enterprise Excellence Change Management Lean Lean Enterprise Organizational Excellence Execution Excellence Lean Six Sigma Capability Excellence BTOES18 Changing & Improving Company Culture New Technologies Culture Transformation end-to-end Business Transformation Agile Execution & Sustaining OpEx Projects Lack of/Need for Resources Leadership Understanding & Buy-In Adapting to Business Trends Changing Customer Demands Failure to Innovate Integrating CI Methodologies Lack of/Need for Skilled Workers Lack of/Need for Support from Employees Maintaining key Priorities Relationships Between Departments Digital Transformation Healthcare and Medical Devices Culture Customer Experience Exclusive BTOES HEALTH BTOES Video Presentations Technology Process Automation Strategy Execution Innovation Report Manufacturing BPM Lean Manufacturing Agility Systems Engineering Process Design Healthcare Awards BTOES Presentation Slides Robotic Process Automation Insurance value creation thought leaders data management innovation execution Customer Experience Excellence Professional Services digital operations Banking and Capital Markets Data Analytics White Paper Artificial Intelligence BTOES19 Consumer Products & Retail Operational Excellence Model Project Management Automotive and Transportation Digital business expansion revenue growth Interview Operational Excellence Example Primary Measure of succes investment banking Lean Culture Learning organization NPS Net Promoter Score Six Sigma business process automation transformation journey Data Frameworks Hoshin Planning Pharmaceuticals & Life Sciences Workplace Analytics BTOES17 Business Growth Client Feedback Strategy Communication Denial Management Education HealthcareTechnologies Hospitality & Construction Human Centered Design Innovation in Healthcare Integrated Decision Approach Integrated Decision Making Kaizen Oil and Gas Pharmaceuticals and Life Sciences Supply Chain Management Telecommunications Text Mining eHealth master text analytics virtual resource management Announcement BTOES18 Award Winners BTOES18 Awards Communications Infographic Jidoka Learning Resource Oil & Gas Recruitment Team The FAST lane